(2017) User Manual - Port Performance Monitoring: Cap-Haitien Port Regulatory Strengthening Project
Summary — This user manual provides guidance on methods and processes for compiling data on the operations of the Cap Haitien Port container terminal and calculating performance indicators. It identifies data requirements, sources, forms, and formulas for calculating various indicators. The manual also discusses procedures for the Autorité Portuaire Nationale of Haiti (APN) staff to fulfill their regulatory functions related to monitoring port operational performance.
Key Findings
- The manual provides a framework for monitoring port performance at Cap Haitien Port.
- It outlines data collection methods and performance indicators for berth, gate, and yard operations.
- It emphasizes the importance of APN's regulatory role in monitoring and improving port performance.
- The manual suggests using a computerized Terminal Operating System (TOS) for data collection and analysis.
- The manual includes sample forms and reports for data collection and performance indicator calculation.
Full Description
This user manual provides guidance on defining methods and processes of compiling data on the operations of Cap Haitien Port (CHP) container terminal and the respective calculations of a set of recommended performance indicators (PIs). The manual identifies the data requirements for each indicator, the source of these data items, the forms to be used for compiling these items, and the formulas for calculating the various indicators. It also discusses the necessary procedures for Autorité Portuaire Nationale of Haiti (APN) staff to fulfil their regulatory functions related to monitoring port operational performance. The manual emphasizes the importance of monitoring port performance, especially when a private-sector terminal operator holds a monopoly position. It suggests that the terminal operator(s) should provide APN with detailed operational data to enable APN to calculate a detailed list of indicators, including Vessel Operation Report, Gate Operation Report, and Yard Operation Report.