User Manual - Port Performance Monitoring: Cap-Haitien Port Regulatory Strengthening Project

This user manual provides guidance on defining methods and processes of compiling data on the operations of Cap Haitien Port (CHP) container terminal and the respective calculations of a set of recommended performance indicators (PIs). The manual identifies the data requirements for each indicator, the source of these data items, the forms to be used for compiling these items, and the formulas for calculating the various indicators. It also discusses the necessary procedures for Autorité Portuaire Nationale of Haiti (APN) staff to fulfil their regulatory functions related to monitoring port operational performance. The manual emphasizes the importance of monitoring port performance, especially when a private-sector terminal operator holds a monopoly position. It suggests that the terminal operator(s) should provide APN with detailed operational data to enable APN to calculate a detailed list of indicators, including Vessel Operation Report, Gate Operation Report, and Yard Operation Report.