Directorate of Quality Control and Consumer Protection (DCQPC): Mandate, Structure and Regulatory Procedures

Summary: Reference note describing the directorate that runs Haiti's product-quality control, legal metrology and consumer-protection functions. It sets out the mandate the organic law of 11 March 1987 gives the directorate, its four services (quality inspection; quality promotion, control and certification; consumer protection; legal metrology), the attributions of each, and the regulatory instruments it issues. The procedures documented include the coffee and cocoa export certificate, customs clearance authorizations for flour and ethyl alcohol, the free-sale certificate, fuel-pump and weighing-scale verification under OIML R76, and the consumer-complaint process. This is the only document in the corpus describing how Haiti's standards and consumer-protection apparatus is organized.