(2017) Better Work Haïti : 15e Rapport de synthèse semestriel

15th Biannual Synthesis Report Under the HOPE II Legislation Haiti 30 OCTOBER 2017 ILO CATALOGUING IN PUBLICATION DATA Better Work Haiti 14th Synthesis Report under HOPE II Legislation International Labour Office synthesis report / labour law / hope legislation / haiti / garment October 2017 Copyright © International Labour Organization (ILO) and International Finance Corporation (IFC) October 2017 Publications of the ILO enjoy copyright under Protocol 2 of the Universal Copyright Convention. Nevertheless, short excerpts from them may be reproduced without authorization, on condition that the source is indicated. For rights of reproduction or translation, application should be made to the ILO, acting on behalf of both organizations: ILO Publications (Rights and Permissions), International Labour Office, CH-1211 Geneva 22, Switzerland, or by email: pubdroit@ilo.org. The IFC and ILO welcome such applications. Libraries, institutions and other users registered with reproduction rights organizations may make copies in accordance with the licences issued to them for this purpose. Visit www.ifrro.org to find the reproduction rights organization in your country. The designations employed in this, which are in conformity with United Nations practice, and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the IFC or ILO concerning the legal status of any country, area or territory or of its authorities, or concerning the delimitation of its frontiers. The responsibility for opinions expressed in signed articles, studies and other contributions rests solely with their authors, and publication does not constitute an endorsement by the IFC or ILO of the opinions expressed in them. Reference to names of firms and commercial products and processes does not imply their endorsement by the IFC or ILO, and any failure to mention a particular firm, commercial product or process is not a sign of disapproval. ILO publications can be obtained through major booksellers or ILO local offices in many countries, or direct from ILO Publications, International Labour Office, CH-1211 Geneva 22, Switzerland. Catalogues or lists of new publications are available free of charge from the above address, or by email: pubvente@ilo.org Visit our website: www.ilo.org/publns Cover photo: ©ILO/IFC Printed by ILO 1 BETTER WORK HAITI - 15TH SYNTHESIS REPORT Copyright © International Labour Organization (ILO) and International Finance Corporation (IFC) (2017) First published (2017) Publications of the ILO enjoy copyright under Protocol 2 of the Universal Copyright Convention. Nevertheless, short excerpts from them may be reproduced without authorization, on condition that the source is indicated. For rights of reproduction or translation, application should be made to the ILO, acting on behalf of both organizations: ILO Publications (Rights and Permissions), International Labour Office, CH-1211 Geneva 22, Switzerland, or by email: pubdroit@ilo.org. The IFC and ILO welcome such applications. Libraries, institutions and other users registered with reproduction rights organizations may make copies in accordance with the licenses issued to them for this purpose. Visit www.ifrro.org to find the reproduction rights organization in your country. ILO Cataloguing in Publication Data Better Work Haiti: apparel industry 14th biannual synthesis report under the HOPE II legislation / International Labour Office; International Finance Corporation. - Geneva: ILO, 2017 1 v. ISSN 2227-958X (web pd7f) International Labour Office; International Finance Corporation clothing industry / textile industry / working conditions / workers rights / labor legislation / ILO Convention / international labor standards / comment / application / Haiti 08.09.3 The designations employed in this, which are in conformity with United Nations practice, and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the IFC or ILO concerning the legal status of any country, area or territory or of its authorities, or concerning the delimitation of its frontiers. The responsibility for opinions expressed in signed articles, studies and other contributions rests solely with their authors, and publication does not constitute an endorsement by the IFC or ILO of the opinions expressed in them. Reference to names of firms and commercial products and processes does not imply their endorsement by the IFC or ILO, and any failure to mention a particular firm, commercial product or process is not a sign of disapproval. ILO publications can be obtained through major booksellers or ILO local offices in many countries, or direct from ILO Publications, International Labour Office, CH-1211 Geneva 22, and Switzerland. Catalogues or lists of new publications are available free of charge from the above address, or by email: pubvente@ilo.org Visit our website: www.ilo.org/publns 2 BETTER WORK HAITI - 15TH SYNTHESIS REPORT Acknowledgements Better Work Haiti is supported by the US Department of Labor. Core donors to Better Work are: Netherlands Ministry of Foreign Affairs, Swiss State Secretariat for Economic Affairs (SECO), Danish International Development Agency (DANIDA), Australian Department of Foreign Affairs and Trade and the US Department of Labor. Funding is also provided by DFID, French Ministry of Labor, Employment, Vocational Training and Social Dialogue; Employment and Social Development Canada; Human Resources and Social Development Canada; Irish Aid; German Federal Ministry for Economic Cooperation and Development; GIZ; Royal Government of Cambodia, Garment Manufacturers Association in Cambodia and private sector donors, including The United States Council Foundation, Inc., Levi Strauss Foundation, Gap Inc., FUNG (1937) Management Ltd and American Eagle Outfitters, Inc., United States Council for International Business (USCIB). This publication does not necessarily reflect the views or policies of the organizations or agencies listed above, nor does mention of trade names, commercial products, or organizations imply endorsement by them.                     and the ILO. Contracts and Human Workin Occupational Safety Resource s and Health g Time Compensation Freedom of Association and Collective Bargaining Forced Discrim Child Labour ination Labour Non-compliance rates by Compliance Point - October 2016 - September 2017 Child Labourers Documentation and Protection of Young Workers Hazardous Work and other Worst Forms Gender Race and Origin Religion and Political Opinion Bonded Labour Coercion Forced Labour and Overtime Prison Labour Collective Bargaining Freedom to Associate 0% Interference and Discrimination Strikes Union Operations 0% Method of Payment Minimum Wages/Piece Rate Wages 0% Overtime Wages Paid Leave Premium Pay Social Security and Other Benefits Wage Information, Use and Deduction Contracting Procedures Dialogue, Discipline and Disputes Employment Contracts Termination Chemicals and Hazardous Substances Emergency Preparedness Health Services and First Aid OSH Management Systems Welfare Facilities Worker Accommodation Worker Protection Working Environment Leave 0% Overtime Regular Hours 0% 10% 10% 10% 20% 90% 10% 100% 15% 20% 25% 30% 15% 85% 90% 95% 40% 85% 80% 85% 50% 35% 10% 20% 30% Non-compliance rate (n= 20) 40% 50% 60% 70% 80% 90% 100%   During the reporting period, Better Work Haiti was able to achieve considerable progress in term of establishing social dialogue mechanisms at factory level. In fact, bipartite committees (PICC) are set up in order to facilitate communication between management and workers in the workplace. Also, several unions have agreed to participate in the bipartite committees, which contributed to ensure that the discussions reflect the topics that are most critical for workers. Below is an overview of each factory in the Better Work Haiti program and the status of its bipartite committee.                  3 4     BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of registration: Date of last two Better Work assessments: Caribbean Island Apparel S.A. Port-au-Prince 2376 Sep-09 Dec-16 Jan-16 Advisory and Training Services 27-Jul-17 31-May-17 1-Apr-17 29-Mar-17 Haitian Labor Law Training OSH awareness trainnig on workplace safety. Management Skills Communication Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Assessment December 2016 Dec-16 Compensation Paid Leave Payments for legally mandated holidays are inaccurate for piece rate workers. Ensure that the compensation for legally mandated holidays are accurate. Factory compensated legally mandated holidays on the basis of average earnings. 22 Dec-16 Compensation Paid Leave Payments for sick leave are inaccurate for piece rate workers. Ensure that sick leave payments are accurate. Factory compensated legally mandated holidays on the basis of average earnings. 22 Dec-16 Compensation Paid Leave Payments for maternity leave are inaccurate for piece rate workers. Ensure that maternity leave payments are accurate. Factory compensated legally mandated holidays on the basis of average earnings. 22 Dec-16 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for maternity and health insurance services. The factory should register with OFATMA for maternity and health insurance services. The factory has started to collected the workers' files to initiate the registration process with OFATMA. 22 Dec-16 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for maternity and health insurance services. The factory should register with OFATMA for maternity and health insurance services. The factory has registered with OFATMA and is in the process of collecting and forwarding payments for insurance services. 22 Dec-16 Occupational Safety and Health Health Services and First Aid The factory has an insufficient number of onsite medical staff. Hire more onsite medical staff in order to comply with the Haitian Labour Code. The factory had 9 nurses. One nurse has already been hired and the factory is in process to hire 2 more. 10 Dec-16 Occupational Safety and Health Welfare Facilities The factory does not have an adequate number of toilets for the workers. Provide an adequate number of toilets in proportion to the total workforce as stipulated by the Haitian Labour code. 0 52 Dec-16 Occupational Safety and Health Worker Protection No pulley guards were installed on the factory's old Union Special sewing machines and the single needle machines. Install and maintain proper guards on all the dangerous moving parts of machines and equipment. The factory has ordered new machines and is in the process of installing pulley guards on the single needle machines. 28 Dec-16 Occupational Safety and Health Working Environment Excessive temperatures of over 30 C have been recorded in some of the sections within the workplace. Ensure that temperature and ventilation levels at the workplace are maintained properly. Additional fans have been added throughout the workplace and during an advisory session, the temperature levels were also verified to be within the recommended limits (around 27-28 C). 60 Assessment January 2016 Jan-16 Compensation Paid Leave Compensation for legally mandated holidays is inaccurately calculated for piece rate workers. Update the payroll system in order to calculate the payment based on average earnings instead of the minimum wage. Jan-16 Compensation Paid Leave The payment for sick leaves is inaccurately calculated for piece rate workers . Update payroll system to calculate sick leave payments based on average earnings instead of the minimum wage. The payroll system was updated to meet this requirement. 48 Jan-16 Compensation Paid Leave The payment for maternity leaves is inaccurately calculated for piece rate workers. Update payroll system to calculate maternity leave payments based on average earnings instead of the minimum wage. The payroll system was updated to meet this requirement. 48 Jan-16 Compensation Social Security and Other Benefits The factory does not collect and forward worker's contribution to OFATMA for maternity and health insurance services. Forward the workers' contributions to OFATMA for maternity and health insurance services. 48 Jan-16 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for maternity and health insurance services. Pay the employer's contribution to OFATMA for maternity and health insurance services. 30 Jan-16 Occupational Safety and Health Chemicals and Hazardous Substances Unidentified chemical containers were observed in some areas. Ensure all chemicals containers are properly identified and stored. 18 12 All MSDS were posted in the relevant areas. 18 Ensure that all electrical boxes are properly maintained and identified. All electrical boxes are properly maintained and identified. 36 Several electrical boxes were found without safety warnings. Post safety warnings on electrical boxes. Safety warnings have been posted in the required places. 12 Working Environment The temperature levels are over 30 C in several sections. Ensure temperature levels are under 30 C. Additional exhaust fans were added in buildings 11 and 12. 24 Occupational Safety and Health Working Environment Workplace lighting is insufficient. Improve lighting in the noted sections. New lighting installations have been provided in Buildings 13 and 14. 6 Jan-16 Occupational Safety and Health Working Environment The boiler and generator area was not clean and tidy. Improve the OSH management system to ensure that the workplace is clean and tidy. Regular workplace inspections are being conducted. The PICC members now also report daily to the Compliance Officer, if they notice any problem. Systematic maintenance and cleaning are performed regularly. 12 Jan-16 Occupational Safety and Health Emergency Preparedness One fire alarm switch was not accessible. Occupational Safety and Health Emergency Preparedness The escape routes in two buildings are incorrectly marked. A system was put in place to prevent blocking of the fire alarm switch. The floor markings are being repainted in all the buildings. 12 Jan-16 Engineering department should position machines in a suitable order to address this issue. Properly mark the emergency escape routes. Jan-16 Working Time Overtime Workers in some sections had worked excessive overtime hours. Jan-16 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS were available for some chemicals in the chemical storage room. Ensure that MSDS are available for thinner and KM7 in the chemical storage room. Jan-16 Occupational Safety and Health Worker Protection No evidences provided indicating that the mechanics are regularly trained to use the machines safely. Regularly train workers on how to handle machines safely. Jan-16 Occupational Safety and Health Worker Protection An electrical box in Building 10 was poorly maintained and unidentified. Jan-16 Occupational Safety and Health Worker Protection Jan-16 Occupational Safety and Health Jan-16 Monitor and limit overtime work Overtime hours are limited to a maximum of 80 hours for a and regularly monitored to 3 month period for all workers. address this issue. Request prior authorization from MAST for overtime work, as needed. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: CODEVI Location: Ouanaminthe Number of workers: 7039 Date of BW registration: Sep-09 Date of last two Better Nov-15 Work assessments: Oct-16 Advisory and Training Services 28-Sep-17 3-Sep-17 30-Aug-17 29-Aug-17 27-Jul-17 12-Jul-17 12-Jul-17 11-Jul-17 28-Jun-17 4-May-17 4-May-17 3-May-17 26-Apr-17 26-Apr-17 21-Apr-17 22-Nov-16 Haitian Labor Law Training PICC Industry Seminar PICC ( AM1, AM2 & AM3: Brand M) Meeting to review pending improvement issues. Factory tour. Haitian Labor Law Training PICC Meeting in FW1 to discuss the on progress made made since the first meeting and the recent industrial relations issues. Discussion the progress Improvement plan review with the compliance officer. Meeting with the unions on the recent strikes and other industrial relations issues. Management Skills Training Sexual Harassment Prevention Training Sexual Harassment Prevention Training Trainng on BW Industrial Disputes Protocol Discussion with the compliance and training officers on the documentation requirements for training records. Factory tour at MASAVA. Management introduction meeting with MASAVA general manager, and compliance officer. Defined the committee rule,administration complete self manager, diagnosis HR andmanager identify solutions for priority identified. Compliance Training Meeting with management to review the improvements made since the last assessment. ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE Oct-16 Discrimination Gender One case of sexual harassment has been found in the workplace. Oct-16 Freedom of Association and Collective Bargaining Collective Bargaining The CBA is not fully implemented. IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Provide training to raise workers awareness on ways to prevent and address sexual harassment at the workplace. Train supervisors and managers on the company regulations regarding sexual harassment. Update the policy on sexual harassment to include mandatory training for workers and managers and strengthen reporting options and investigation processes. Review the CBA with the union and implement all the provisions agreed upon accordingly. The factory has included information on their sexual harassment policy in the induction training for all new workers. Training has also been provided to old workers. 24 The factory started consultations meetings with the union to prepare the CBA review in June 2017. The revision started and the only step pending is the union general 66 Assessment October 2016 Oct-16 Compensation Overtime Wages Extra hours of work performed on Saturday and Sunday are not adequately paid. Ensure that work on weekly rest days are conducted with prior authorization from MAST and compensated properly. 66 Oct-16 Compensation Premium Pay Working hours completed during night shift were not paid at 100 percent above normal wage, as required. Properly compensate workers for hours worked at night. 66 Oct-16 Compensation Wage Information, Use and Deduction Time records did not correlate between the payroll and attendance records. Review the payroll and attendance recording systems to ensure consistency in records and to accurately reflect the actual working hours. 54 Oct-16 Compensation Paid Leave Several workers worked for more than 48 hours even within 5 working days or less and in such cases, but no weekly rest day payments were noted in the payroll as required by the law. Review payroll procedures and system to ensure that weekly rest days are properly paid for when workers complete 48 hours of work within Monday to Friday. 12 Oct-16 Compensation Paid Leave Compensation for annuals leaves is not accurately calculated. The factory needs to review its payroll system and procedures to ensure that all annual leave payments are compliant with the legal requirements. 12 Oct-16 Compensation Paid Leave Sick leave payments are based on the minimum wage instead of the average earnings as stipulated by Article 148 of the labor code. The factory needs to review its payroll system and procedures to ensure that all sick leave payments are compliant with the legal requirements. 66 Oct-16 Compensation Paid Leave Maternity leave payments are based on the minimum wage instead of the average earnings as stipulated by Article 148 of the labor code. The factory needs to review its payroll system and procedures to ensure that all sick leave payments are compliant with the legal requirements. 12 Oct-16 Compensation Social Security and Other Benefits ONA payment is late. Ensure that ONA payments are paid on time every month. The factory has started to monitor the timeliness of ONA payments. All dues have been fully paid until July 2017. 72 Oct-16 Compensation Social Security and Other Benefits ONA contribution is collected but not forwarded on time to workers. Ensure that ONA payments are paid on time every month. The factory has started to monitor the timeliness of ONA payments. All dues have been fully paid until July 2017. 72 Oct-16 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for work-related accident insurance. Register with OFATMA for workrelated accident insurance. 72 Oct-16 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for maternity and health insurance (employer's contribution). None/ OFATMA services for the maternity and health insurance is not available in Ounaminthe area. CODEVI is registered with OFATMA for work-related accident insurance. The company completed the payment for 2016-2017 fiscal year. OFATMA sent a letter to confirm that this requirement is not applicable for companies that are located in areas where insurance registration services are unavailable. Oct-16 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for maternity and health insurance (workers' contribution). None/ OFATMA services for the maternity and health insurance is not available in Ounaminthe area. OFATMA sent a letter to confirm that this requirement is not applicable for companies that are located in areas where insurance registration services are unavailable. 6 Oct-16 Compensation Social Security and Other Benefits Compensation for annuals leaves is not accurately calculated as the average earnings of the workers. Oct-16 Compensation Employment Contracts Approved internal work rules were not posted at the workplace. The factory needs to review its payroll system and procedures to ensure that all annual leave payments are compliant with the legal requirements. Obtain MAST's approval for the internal work rules. Oct-16 Compensation Contracting Procedures Workers categorized as apprentices were subjected to excessive overtime hours. Ensure that overtime hours have prior authorization and are properly recorded and paid for all categories of workers. Obtain approval from MAST for the apprenticeship program and other related documents. Oct-16 Compensation Termination Workers are often terminated without reason. In the terminated files, instead of stating the specific reason for termination, it only mentioned an article number. Provide labor law training to the HR and management teams. Ensure that termination procedures are compliant with legal requirements. 6 72 The factory revised its internal work rules and sent them to MAST for approval.The factory posted the current version of the internal work rules in all buildings 72 72 Labor law training was provided to HR and management staff. Internal work rules were revised to ensure that the termination process is compliant with legal requirements. 72 72 Oct-16 Compensation Dialogue, Discipline and Disputes Some supervisors do not treat workers with respect and no adequate grievance mechanism is available to follow up with workers' complaints. Provide training to supervisors on proper workplace conduct. Communicate the company policy on verbal abuse to all employees. Oct-16 Compensation OSH Management Systems The factory record work-related accidents but these records were not submitted to OFATMA. Register with OFATMA for workrelated accidents insurance. Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances No inventory of chemical substances used in the workplace were provided. Ensure that a complete inventory of all chemicals used in the workplace is kept and updated by the compliance department. An inventory of all chemicals used in the workplace is available at the compliance department. 72 Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances Several unlabeled chemicals containers found in the workplace. Review the chemical handling procedures to ensure that labels are available at all times. Regularly monitor the implementation of this procedure. Maintenance managers have been assigned to monitor chemical labeling at all times. Training was also provided to other staff members using chemicals on a regular basis. 72 Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS available for several chemicals used in the workplace. Review the chemicals handling procedure to ensure that labels and MSDS' are available at all times and regularly monitor its implementation. Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances Workers did not receive any chemical safety-related training. Provide training on chemicals safety and keep adequate records. Training on chemical safety was provided and adequate records are available. Additional training sessions are also planned for the upcoming months. 72 Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances No eye wash stations were observed near the chemical usage areas of 5 buildings. Install eye wash stations in the chemical usage areas. Additional eye wash stations were installed in the chemical usage areas of buildings FW, MD and AM2. 72 Oct-16 Occupational Safety and Health Worker Protection Not al workers in the following sections were provided with PPE : spot cleaning section, stamping, and production. Provide adequate PPE to all worker, as required and train them on the importance of using PPE. Assign a person in charge of monitoring the availability of PPEs. Additional PPEs were provided in the MD and AM2 buildings. Training on chemical handling was provided. Maintenance coordinators have been tasked with monitoring the availability of PPEs. 72 Additional training has been provided to supervisors and further sessions have been scheduled for managers. Internal work rules were revised to ensure that the company policy on verbal abuse is properly communicated. 72 72 Oct-16 Occupational Safety and Health Worker Protection Several workers were seated on chairs without back rests. Also several standing workers in one building were not provided with standing mats. Several pregnant workers in another building were performing tasks that required them to stand for extended periods and were not provided with chairs when requested. Replace the chairs without back rests. Management has purchased new chairs to replace the ones without back rests. New chairs are provided to workers as needed. 72 Oct-16 Occupational Safety and Health Worker Protection During the factory tour, EAs noticed that several machines were missing finger guards and pulley guards. Define staff in charge of maintaining machine guards for each factory. Ensure that all machines have proper guards. Machine guards were replaced and the maintenance coordinators have been assigned to monitor this requirement. 72 Oct-16 Occupational Safety and Health Worker Protection No warning signs were posted on several electrical boxes. Ensure that Top Choice and Superior assigns a management staff to be in charge of monitoring compliance issues. Oct-16 Occupational Safety and Health Working Environment Workplace temperature exceed 30 C. Improve the temperature levels in the noted areas. Oct-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets. Build additional toilets. Oct-16 Occupational Safety and Health Welfare Facilities Lack of soap in the restrooms. Assign a person in charge of monitoring the availability of soap in all toilets. 48 Oct-16 Occupational Safety and Health Welfare Facilities The number of seats available at the existing eating area is inadequate to accommodate the total number of workers currently employed by the factory. Provide an eating area that can adequately accommodate all workers. 54 Oct-16 Occupational Safety and Health Health Services and First Aid No systematic medical checks were arranged for newly hired workers within the first three months of employment. Conduct regular medical checks for newly hired workers. Oct-16 Occupational Safety and Health Premium Pay No adequate compensation is provided for work performed on both Saturday and Sunday. Properly compensate workers for hours worked at night. 54 Oct-16 Occupational Safety and Health Health Services and First Aid No systematic annual medical checks were arranged for workers. Provide systematic annual medical checks for all workers. 60 72 The factory installed a cooling system in AM2 and Mazava. They also added more fans and heat extractors in FW1 and MD. They plan The factory conducts regular medical checks for newly hired workers on an ongoing basis. 72 72 54 60 Oct-16 Occupational Safety and Health Health Services and First Aid No systematic bi-annual medical checks were arranged for workers who are exposed to work related hazards. Provide systematic bi-annual medical checks were arranged for workers who are exposed to work related hazards. Oct-16 Occupational Safety and Health Health Services and First Aid Several pregnant workers complained that they were not provided with seats when requested. Ensure that all pregnant women are provided with proper seats. Oct-16 Occupational Safety and Health Health Services and First Aid Insufficient number of medical staff Hire additional medical staff. 18 Oct-16 Occupational Safety and Health Health Services and First Aid First aid boxes not easily accessible in 3 buildings. Ensure that adequate first aid boxes are available in each building. 18 Oct-16 Occupational Safety and Health Emergency Preparedness Two factories did not have an alarm system installed and the alarm system from another building was not operational. Install proper fire detection and alarm system in all buildings. The factory recruited one additional compliance officer to improve monitoring of the new plants. 54 Oct-16 Occupational Safety and Health Emergency Preparedness Several undercharged or blocked fire extinguishers found in the workplace. Increase the number of fire extinguishers inspection in all building. Keep a stock of additional fire extinguishers to be used in case of emergency. The factory recruited one additional compliance officer to improve monitoring of the new plants. 48 Oct-16 Occupational Safety and Health Emergency Preparedness The evacuation plans do not reflect the actual layout of the workplace for 2 building. No evacuation were posted in the workplace for 1 building. Update all evacuation plan as required. Oct-16 Occupational Safety and Health Emergency Preparedness No records of fire drills were available for 3 buildings. Conduct biannual emergency drills for each building. The factory conducted emergency drills in all the buildings. 66 Oct-16 Occupational Safety and Health Emergency Preparedness Cell phones were being charged inappropriately throughout the workplace and near highly flammable substances. Provided workers with a designated charging stations. Management provided workers with charging stations in order to address this issue. 66 Oct-16 Working Time Regular Hours Workers from several buildings complained that they usually worked beyond regular hours but receive a fixed salary from management regardless of the actual hours worked. Review compensation system for all eligible workers to ensure that they are properly paid for overtime hours. Additional chairs were provided for pregnant women. 18 60 66 Oct-16 Working Time Regular Hours Several categories of workers were not punching in and out of the factory to record their working time. Several of these workers explained that they are subjected to long working hours but are not compensated accordingly. Review attendance recording system for all eligible workers to ensure that all overtime hours are properly recorded for them. Oct-16 Working Time Overtime No authorization to work at night was provided to EAs during the assessment. Request authorization to work at night from MAST. New regulation on working hours eliminated that requirement. 66 Oct-16 Working Time Overtime Several workers in the packing, shipping and loading session at 2 plants were found to have completed more than 80 hours overtime per trimester. Respect legal limits for overtime. New regulation on working hours eliminated that requirement. 66 Oct-16 Working Time Overtime No authorization to work on Sundays was provided to EAs during the assessment. Request authorization to work on Sundays from MAST. New regulation on working hours eliminated that requirement. 12 Oct-16 Working Time Overtime No authorization to work overtime was provided to EAs during the assessment. Request authorization to work overtime from MAST. New regulation on working hours eliminated that requirement. 66 Review and implement all provisions of the Collective Bargaining Agreements. Regarding medical services, the factory conducts medical checks for all newly hired workers and regular medical follow ups for employees performing hazardous work. All factory staff also have access to extensive medical, cardiovascular, dental, visual laboratory and operations services. There is also a mobile clinic, monthly operations by general medicine practitioners and various clubs dealing with issues such as pregnancies, hypertension, diabetes, tuberculosis and sexually transmitted infections (HIV-AIDS). A HIV policy has also been established in conjunction with the ILO Community counselors. Annual surgeries are also performed for hernias, etc. And all points on the tripartite committee is implemented as a park, CODEVI has 5 doctors, 6 nurses, 3 laboratory technicians, 1 dentist and 1 psychologist and all these employees have permanent contracts. 66 Assessment November 2015 Nov-15 Freedom of Association and Collective Bargaining Collective Bargaining The CBA is not fully implemented. Nov-15 Freedom of Association and Collective Bargaining Strikes Workers terminated for participating in a strike Review termination policy with HR staff and union representatives. Reinstate all eligible workers. Management team received training on termination procedures and labor law. Terminated workers received their final entitlements and are not pursuing the case with the Ministry of Labor for reinstatement. Nov-15 Compensation Overtime Wages Working hours completed during night shift were not paid at 100 percent above normal wage, as required by the law. Ensure that overtime wages are properly paid. CODEVI is reviewing it payroll system to ensures that overtime wages are properly paid. Nov-15 Compensation Paid Leave Payroll records and worker interviews revealed that payment for sick leaves was based on the minimum wage. According to the legal requirements, payment for sick leaves must be based on the average salary. Discuss this issue with top management in order to obtain their approval to adjust the payment system. Provide adequate payment for sick leaves to all eligible workers. Update the related internal regulation and amend the CBA, if needed. The internal regulation and the CBA has been updated. The factory has started to provide adequate payment for sick leaves to all eligible workers. Nov-15 Compensation Paid Leave Payroll records and worker interviews revealed that payment for maternity leaves was based on the minimum wage. According to the legal requirements, payment for maternity leaves must be based on the average salary. The internal regulation and the CBA has been updated. The factory has started to provide adequate payment for maternity leaves to all eligible workers. Nov-15 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for work-related accident insurance. Discuss this issue with top management in order to obtain their approval to adjust the payment system. Provide adequate payment for maternity leaves to all eligible workers. Update the related internal regulation and amend the CBA, if needed. Discuss this issue with the top management in order to obtain their approval to proceed with the registration. Inform workers about the provision of work-related accident insurance. Ensure that the insurance payments and updated lists of workers are submitted to OFATMA on a yearly basis. Nov-15 Compensation Social Security and Other Benefits The factory had not registered with OFATMA for maternity and health insurance. Discuss this issue with the top management in order to obtain their approval to proceed with the registration and submit the registration-related documents to OFATMA. Inform workers about the provision of maternity and health insurance. Ensure that the insurance payments and updated lists of workers are submitted to OFATMA on a yearly basis. Management stated that OFATMA does not provide any services in the northern region of Haiti. Therefore the factory workers are unable to benefit from this provision. In the event of an accident, the factory provides medical services, medicines, salaries and other forms of compensation to support the person involved. Management stated that OFATMA does not provide any services in the northern region of Haiti. Therefore the factory workers are unable to benefit from this provision. In the event of an accident, the factory provides medical services, medicines, salaries and other forms of compensation to support the person involved. Nov-15 Compensation Social Security and Other Benefits Collecting and forwarding of workers' contributions to OFATMA. Discuss this issue with the top management in order to obtain their approval to proceed with the registration and submit the registration-related documents to OFATMA. Inform workers about the provision of maternity and health insurance. Ensure that the insurance payments and updated lists of workers are submitted to OFATMA on a yearly basis. Management stated that OFATMA does not provide any services in the northern region of Haiti. Therefore the factory workers are unable to benefit from this provision. In the event of an accident, the factory provides medical services, medicines, salaries and other forms of compensation to support the person involved. Nov-15 Occupational Safety and Health OSH Management Systems No self-assessment was conducted during the past year. Conduct monthly OSH selfassessments. The factory has an OSH Officer who is now conducting OSH selfassessments on a monthly basis. Nov-15 Occupational Safety and Health OSH Management Systems Management has not sent any accident reports to OFATMA as they are not registered with this organization. The factory should provide workrelated accident insurance to workers and regularly share the accident reports with OFATMA. Management stated that OFATMA does not provide any services in the northern region of Haiti. Therefore the factory workers are unable to benefit from this provision. In the event of an accident, the factory provides medical services, medicines, salaries and other forms of compensation to support the person involved. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances Several unlabeled chemical containers containing solvents and other substances were observed in the workplace Ensure that all hazardous and chemical substances used in the workplace are properly labeled by including the name in Creole and a hazard pictogram. Review the appropriate MSDS to know which pictograms are needed. Assign this task to a specific staff member. Train workers on the importance of labeling and using hazard pictograms. Management stated that they will label all chemical containers and post MSDS as suggested. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances Inadequate chemical storage was observed in the workplace Read the MSDS section on proper storage for each of the chemicals used at the factory and ensure compliance with those requirements. Issue clear instructions on the proper storage of chemicals to the responsible staff members. The factory has ensured that all chemicals and hazardous substances used in the factory are stored properly. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS were posted in some areas where solvents and Blow-out were used. Ensure that MSDS are posted in All the MSDS have been posted. local language for all the chemicals and hazardous substances used in the factory. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances No proper measures have been Monitor, prevent and limit workers' taken to monitor, prevent and limit exposure to chemicals and workers' exposure to chemicals and hazardous substances. hazardous substances. The factory hired a qualified contractor to assess workers' exposure to hazardous substances. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances Management did not provide any evidence of training for workers using chemicals and hazardous substances. Improve the existing training plan for supervisors and workers using chemicals and include management of chemicals and hazardous substances in induction training. Training sessions on chemical management were provided to workers at different levels and also covered in the worker's induction training. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances No eye wash stations were observed in the chemical storage areas of 5 plants. Provide eye washing stations at the workplace for workers handling chemical substances. Ensure that the eye washing stations are properly maintained. Eye washing stations have been provided in the suggested areas. Nov-15 Occupational Safety and Health Worker Protection Workers in the mechanic shop of one plants were not provided with gloves and goggles. Identify or assign a staff in charge of providing and renewing the PPEs for each factory. Update the PPE regulation (based on MSDS and hazard inventory) accordingly. Provide employees with all the necessary personal protective clothing and equipment according to the PPE regulation. Train workers on the proper use of PPE and post signs to remind workers about their safety obligations. Management has identified the staff in charge of providing and renewing the PPEs for each factory and updated the PPE regulation (based on MSDS and hazard inventory). All employees have been provided with the necessary personal protective clothing and equipment. Training on the proper use of PPE has also been conducted for workers. Nov-15 Occupational Safety and Health Worker Protection Several workers were not using the guards installed on their machines. No proper evidence of training was available. Conduct training for workers on the proper use of PPE and machine guards. Post precautionary signs around the workplace to remind workers about their safety obligations. Training was provided and the proper use of PPE has been covered in the induction process for newly hired workers. The factory has also posted signs to remind workers about the proper use of machines guards. Nov-15 Occupational Safety and Health Worker Protection Several chairs did not have backrests in two plants. Identify the staff in charge of maintaining chairs for each factory and ensure that all chairs are provided with backrests. CODEVI has been gradually investing to replace the chairs at the factory and 80% of them have already been changed. Management expects to change the remaining chairs in the near future. Nov-15 Occupational Safety and Health Worker Protection Numerous machines were not fitted with the appropriate protection guards. Define the staff in charge of maintaining the machine guards at each factory. Ensure that all machines have proper guards. CODEVI defined staff in charge of maintaining machine guards for each factory and all machines have been fitted with the required safety guards. Nov-15 Occupational Safety and Health Worker Protection Safety warnings were not posted on several electrical boxes in the workplace. Ensure that appropriate safety warnings are posted in all the plants. The factory posted additional safety warnings in the noted areas. Nov-15 Occupational Safety and Health Working Environment Temperature levels above the BW recommended 30C. Ensure that the temperature level is maintained within the suggested limit in all plants. Management stated that according to international regulations the workplace temperature must be the same as the environmental temperature. The factory aims to maintain a lower internal temperature than the mentioned regulation and also has a heat ventilation exhaust system. The new buildings will also be equipped with a cooling system, which will include radiators and air extractors. Nov-15 Occupational Safety and Health Working Environment Insufficient light level. Ensure that the light levels are adequate in all the plants. The factory has adjusted the light levels to comply with this requirement in all the plants. Nov-15 Occupational Safety and Health Welfare Facilities Insufficient number of toilets. Ensure that the factory has sufficient toilets for both genders according to the law. Keep existing toilets clean and functional. All bathrooms are clean and functional, however, management has not added more toilets. Nov-15 Occupational Safety and Health Welfare Facilities Lack of soap in the restrooms. Ensure that adequate soap and water is available in all the toilets. The factory has provided adequate soap and water in all the toilets. Nov-15 Occupational Safety and Health Welfare Facilities The number of seats available in the eating area is inadequate to accommodate the total number of workers currently employed in the park. Provide an eating area to accommodate all workers. Management has an approved plan to build a new eating area to accommodate a greater number of workers, which will also include a separated kitchen. This facility is expected to be completed in 2017. Nov-15 Occupational Safety and Health Health Services and First Aid No systematic medical checks were arranged for newly hired workers within the first three months of employment. Provide systematic medical checks for all newly hired workers within the first three months of employment The factory conducts medical checks for all newly hired workers and regular medical follow ups for employees performing hazardous work. All factory staff also have access to extensive medical, cardiovascular, dental, visual laboratory and operations services. There is also a mobile clinic, monthly operations by general medicine practitioners and various clubs dealing with issues such as pregnancies, hypertension, diabetes, tuberculosis and sexually transmitted infections (HIV-AIDS). A HIV policy has also been established in conjunction with the ILO Community counselors. Annual surgeries are also performed for hernias, etc. Nov-15 Occupational Safety and Health Health Services and First Aid Insufficient medical staff. Hire additional qualified medical staff as required by the law. CODEVI currently employs 5 doctors, 6 nurses, 2 laboratory technicians, 1 dentist and 1 psychologist and all these employees have permanent contracts. Nov-15 Occupational Safety and Health Health Services and First Aid Insufficient number of workers trained in first-aid. Provide training to at least 10% of the workforce in first-aid. Additional workers were trained in first-aid at the FW1 plant. Nov-15 Occupational Safety and Health Health Services and First Aid Workers and management explained that no annual medical checks were arranged. Provide annual medical checks for all workers and keep all medical records updated. Nov-15 Occupational Safety and Health Emergency Preparedness Several missing and obstructed fire extinguishers were observed in the workplace. Install and properly maintain firefighting equipment and ensure that they are readily accessible at all times. The factory started to provide annual medical checks for all workers and the corresponding medical records are also available to support this. The factory installed a sufficient number of fire extinguishers at the workplace. The maintenance service provider has also been instructed to regularly check and replace nonfunctional fire-fighting equipment. Nov-15 Occupational Safety and Health Emergency Preparedness Insufficient number of workers trained in fire-fighting. Provide fire-fighting training to at least 10% of the workforce. The factory has provided firefighting training to 10% of the workforce. Nov-15 Occupational Safety and Health Emergency Preparedness At least two emergency exits were obstructed at the time of the assessment visits. Ensure that all emergency exits are accessible, unobstructed and unlocked during working hours, including overtime. Management has ensured that all emergency exits are accessible, unobstructed and unlocked at all times. Nov-15 Occupational Safety and Health Emergency Preparedness Not all factories conducted regular fire drills. BW recommends an emergency drill every 6 months. Conduct periodic emergency drills for each plant every 6 months. As recommended, management is currently conducting periodic emergency drills for each factory every 6 months. Nov-15 Compensation Overtime Several workers completed more than 80 hours of overtime work per trimester. Comply with the limit on overtime hours worked in all factories. Nov-15 Compensation Overtime No prior authorization from MAST for working overtime. Submit the written agreement between CODEVI and the two unions to perform overtime to MAST for approval. Management has sent the written agreement to MAST for approval and is currently waiting for the required authorization. Nov-15 Working Time Leave Factory did not provide at least 15 days of annual leave to all workers who have complete 1 year's service. Provide time off for annual leave according to the law. All the due leave days were provided. Oct-16 Occupational Safety and Health Health Services and First Aid First aid boxes not immediately available. Ensure that adequate first aid boxes are available in each building. (Note: The recommendation does not correspond with the finding) 0 Oct-16 Occupational Safety and Health Emergency Preparedness No fire alarm systems operational in 3 buildings. Install proper fire detection and alarm systems in all buildings. (Note: Missing Text) Oct-16 Occupational Safety and Health Emergency Preparedness Missing fire extinguishers in several locations. Increase the frequency of fire extinguisher inspections in all buildings. Keep a stock of additional fire extinguishers to be used in case of emergency. The factory hired one additional Compliance Officer. Oct-16 Occupational Safety and Health Emergency Preparedness Innacurate evacuation plan Update all evacuation plan as required. The factory recruited one additional compliance officer to improve monitoring of the new plants. Oct-16 Occupational Safety and Health Emergency Preparedness No records of fire drills were done for 3 buildings. Conduct biannual emergency drills for each building. The factory conducted emergency drills in all the buildings. Oct-16 Occupational Safety and Health Emergency Preparedness Cell phones were being charged improperly throughout the workplace near highly flammable substances in one building. Provided workers with designated charging stations. Management provided workers with charging stations in order to address this issue. Oct-16 Working Time Regular Hours Many workers from several buildings usually worked beyond regular hours but receive a fixed salary from management regardless of the actual hours worked. 0 Review compensation system for all eligible workers to ensure that they are properly paid for overtime hours. Oct-16 Working Time Regular Hours Several categories of workers were not punching in and out of the factory to record their working time.Actual working hours are not properly compensated. Review attendance recording system for all eligible workers to ensure that all overtime hours are properly recorded for them. 0 Oct-16 Compensation Overtime No authorization to work at night were provided to EAs during the assessment. Request authorization to work at night from MAST. New regulation on working hours eliminated that requirement. Oct-16 Compensation Overtime Several workers in the packing, shipping and loading session at AM1 and BKI plants were found to have completed more than 80 hours overtime per trimester. Comply with the legal limits for overtime. New regulation on working hours eliminated that requirement. Oct-16 Compensation Overtime No authorization to work on Sundays were provided to EAs during the assessment. Request authorization to work on Sundays from MAST. New regulation on working hours eliminated that requirement. Overtime No authorization to work overtime were provided to EAs during the assessment. Request authorization from MAST to work overtime. New regulation on working hours eliminated that requirement. Oct-16 BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Fairway Apparel S.A. Location: Port-au-Prince Number of workers: 452 Date of BW registration : Mar-16 Date of last two Better Work assessments: Aug-17 Jun-16 Advisory and Training Services 27-Sep-17 27-Sep-17 31-Jul-17 5-Jul-17 20-Jun-17 20-Jun-17 17-May-17 1-Apr-17 29-Mar-17 29-Mar-17 Meeting with HR Manager to discuss the set up of an OSH committee and maternity leave payments. Review of factory assessment report findingswith the PICC. Advisory service on factory's non-compliance findings related to medical checks, first aid boxes and medical services. Advisory service Emergency Preparedness & Accident Investigation industry seminar Advisory visit on PPE and chemical labeling for people using chemicals in the factory. Factory tour and PICC meeting. Advisory meeting on the temperature, electrical installation, and social dialogue in the workplace. PICC Training Training on management skills PICC meeting on OSH issues. Meeting with management to review the payroll. Meeting to discuss OSH issues. ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT Aug-17 Occupational Safety and Health Emergency Preparedness Aug-17 Compensation Social Security and Other Employer contribution to Ensure that ONA payment is Benefits ONA.The last ONA payment was based on the basic salary instead made for the month of May 2017 of worker's minimum wages. Also, and the contribution is based on ONA payment must be made the minimum wage instead of the within 10 working days of the base salary. following month. 65 Aug-17 Compensation Social Security and Other Collecting and forwarding worker's Ensure that ONA payment is Benefits contributions for social insurance based on the basic salary instead funds to ONA. of worker's minimum wages. 65 Aug-17 Compensation Social Security and Other Employer contribution to Benefits OFATMA for work-related accident insurance. 2 DETAILS OF NON COMPLIANCE Assessment August 2017 IMPROVEMENT PRIORITIES The evacuation routes in fabric Ensure the evacuation routes in warehouse were obstructed by fabric warehouse remain boxes of finished goods and other unobstructed during working materials. hours, including overtime. Ensure that the employer contribution to OFATMA for workrelated accident insurance is 3 percent of workers' basic salary. REMEDIATION EFFORTS MONTHS 18 Aug-17 Compensation Social Security and Other Employer contribution to Register with OFATMA for Benefits OFATMA for maternity and health maternity and health insurance insurance. services. 2 Aug-17 Compensation Collect and forward of worker's Social Security and Other Workers' contributions to Benefits OFATMA for maternity and health contributions to OFATMA for insurance. maternity and health insurance. 2 Aug-17 Contract and Human Resources Contracting Procedures Excessive overtime for non production workers. Ensure that non production worker does not exceed the legal limit of overtime hours. 2 Aug-17 Occupational Safety and Health OSH Management Systems Assessment of general occupational safety and health issues in the factory. Set up an OSH committee and conduct a monthly assessment of general occupational and health safety in the factory. 2 Aug-17 Occupational Safety and Health OSH Management Systems Mechanisms to ensure Ensure that the factory has an cooperation between workers and active OSH committee that management on OSH matters. meets at least once a month. 2 Aug-17 Occupational Safety and Health OSH Management Systems 2 Aug-17 Occupational Safety and Health Chemicals and Hazardous Substances Aug-17 Occupational Safety and Health Chemicals and Hazardous Substances Written OSH policy signed by top Update OSH policy in management. consultation with worker's representatives. Ensure that the policy has been signed by top management. Inventory of chemicals and Update the list of chemicals used hazardous substances used in the and include the products in workplace does not include the storage in the inventory of amount of chemicals in storage. chemicals and hazardous substances. Assessing, monitoring, preventing Measure worker's exposure to and/or limiting workers' exposure hazardous substances. to hazardous substances. Aug-17 Occupational Safety and Health Chemicals and Hazardous Substances Washing facilities or cleansing materials are not available in the event of chemical exposure. Aug-17 Occupational Safety and Health Worker Protection Personal protective clothing and equipment not available for workers in the spot cleaning. Aug-17 Occupational Safety and Health Worker Protection Aug-17 Occupational Safety and Health Worker Protection 2 2 Provide adequate washing facilities and cleansing materials in the event of exposure to hazardous chemicals. 2 Replace damaged PPE and provide adequate equipment to workers using hazardous chemicals. Workers are not using personal Train and encourage workers to protective equipment installed on properly use personal protective machines. equipment and machines. 41 Missing guards on some Install proper guards and dangerous parts of machines and maintain all dangerous parts of equipment. machines and equipment. 2 41 Aug-17 Occupational Safety and Health Working Environment Workplace temperature exceed BW recommended limit of 30 C, Improve the temperature levels throughout the workplace. 59 Aug-17 Occupational Safety and Health Welfare Facilities The last drinking water test Provide workers enough free safe provided by the factory indicated drinking water. that the water contained harmful germs. 2 Aug-17 Occupational Safety and Health Health Services and First No medical check for workers Aid within the first three months of hiring. Aug-17 Occupational Safety and Health Health Services and First lack of Health checks for workers Provide bi-annual medical checks Aid who are exposed to work-related to workers who have been hazards. exposed to work related hazard 2 Aug-17 Occupational Safety and Health Health Services and First Annual medical checks for Aid workers. Ensure Annual medical checks is provided to all workers. 2 Aug-17 Occupational Safety and Health Health Services and First Access to one first aid box was Aid completely obstructed by fabric cartons. Ensure first aid box are accessible and remain unobstructed. 2 Jun-16 Compensation Overtime Wages Security guards overtime payment is innacurate. Jun-16 Compensation Overtime Wages Security guards were not paid correctly for regular overtime hours. Jun-16 Compensation Overtime Wages Security guards were incorrectly Ensure that the security guards' paid for overtime hours worked at pay is compliant with the law. night as they received a fixed salary. Security cameras have been installed and the guards no longer work at night. Jun-16 Compensation Overtime Wages Security guards were not paid for Ensure that the security guards' payments are compliant with overtime hours worked during legally mandated holidays as they legal requirements. received fixed salaries. The security guards' payments are compliant with legal requirements. Jun-16 Compensation Overtime Wages Security guards were not paid for Ensure that the security guards' overtime hours worked during payments are compliant with weekly rest days as they received legal requirements. fixed salaries. The security guards' payments are compliant with legal requirements. Jun-16 Compensation Premium Pay Security guards were incorrectly Ensure that the security guards' paid for regular hours worked at payments are compliant with night as there was no 50 percent legal requirements. increase for such payments The security guards' payments are compliant with legal requirements. Jun-16 Compensation Premium Pay Security guards were incorrectly paid for regular hours worked during weekly rest days. The security guards' payments are compliant with legal requirements. 2 Ensure medical checks are performed on all workers within the first three months of hiring. Assessment June 2016 Adjust the security guards' salary The factory adjusted the according to their working hours. security guards' salary according to their working hours. Ensure that the security guards The factory changed the are paid properly. security guards employment contracts. Ensure that the security guards' payments are compliant with legal requirements. Jun-16 Compensation Premium Pay Security guards were incorrectly paid for regular hours worked during holidays. Ensure that the security guards' payments are compliant with legal requirements. The security guards' payments are compliant with legal requirements. Jun-16 Compensation Wage Information, Use and Deduction Payroll records for the last 3 months showed some discrepancies. Ensure that the attendance system is linked to the payroll system. The attendance system is linked to the payroll system. Jun-16 Compensation Social Security and Other The employer's payment to ONA Ensure timely payments to ONA Benefits was late. on a monthly basis. Jun-16 Compensation Ensure timely payments to ONA Social Security and Other The employer does not collect Benefits and forward the workers' on a monthly basis. contributions to ONA on time for social insurance services. Jun-16 Contract and Human Resources Termination The notice period payment for terminated workers is incorrectly calculated. Jun-16 Contract and Human Resources Termination The unused annual leave Management should compensate Annual leave payments are based on average earnings. payments for terminated workers workers based on the average is incorrectly calculated. earnings for the last 3 months of work. Jun-16 Contract and Human Resources Termination Calculation of the annual salary supplement or bonus is innacurate. Calculate the bonus payments Calculation of the annual based on the actual days worked salary supplement or bonus is during the employment year. acurate. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS and eye wash station available for chemicals and hazardous substances. MSDS for thinner and an eye The gallons of thinner has wash station should be provided been removed in the mechanic shop. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances EAs observed 2 gallons of thinner MSDS for thinner and an eye The gallons were removed in the mechanic shop. However, wash station should be provided from the mechanic shop. no MSDS was available. in the mechanic shop. Jun-16 Occupational Safety and Health Worker Protection No appropriate PPE was provided Provide appropriate PPE to all to workers using thinner. workers. Jun-16 Occupational Safety and Health Worker Protection Jun-16 Occupational Safety and Health Working Environment Several workers were not using the PPEs provided by management. The temperatures exceeded the BW recommended limit of 30 C. Jun-16 Occupational Safety and Health Working Environment Management should compensate Payment for notice of workers based on the average termination is based on earnings for the last 3 months of average earnings. work. Provide training to workers on the importance of using PPE. Ensure that the workplace A protective layer has been temperatures do not exceed 30C. added under the metal sheets. Lighting levels do not meet Better Ensure that the light levels are Work recommendations. compliant with the recommendations. New lights have been installed to comply with the suggested requirements for each sections. Jun-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets Jun-16 Occupational Safety and Health Welfare Facilities Ensure that the factory has at least 28 functioning toilets for women. The eating area can only Ensure that the eating area can accommodate a small percentage accommodate all workers. of the workforce. Jun-16 Occupational Safety and Health Emergency Preparedness Several obstructed aisles were noted in the fabric warehouse. Ensure that the aisles in the fabric warehouse remain unobstructed during working hours, including overtime. Jun-16 Working Time Regular Hours The time records do not reflect the actual hours worked. Keep accurate working time records. Jun-16 Working Time Leave The factory does not always authorize sick leave when the workers submit proper medical certificate. Provide leave as requested in the medical certificate. Jun-16 Working Time Leave Nursing mothers are not informed Allow nursing workers to take of their eligibility for breasfeeding breastfeeding breaks. break. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances No eye wash stations were Install eye wash station on the available on the event of exposure event of exposure of chemicals of chemicals hazardous materials. hazardous material. 17 toilets for women have been added. The factory is expanding the eating area to comply with this requirement. All workers are able to take breastfeeding breaks. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of registration: Date of last two Better Work assessments: S&H Global S.A Caracol 8483 Jun-12 Jul-17 Jul-16 Advisory and Training Activities 28-Sep-17 3-Sep-17 31-Aug-17 31-Aug-17 13-Jul-17 2-May-17 2-May-17 30-Apr-17 29-Apr-17 28-Apr-17 22-Apr-17 1-Apr-17 Haitian Labor Law Training PICC Industrial Seminar Occupational Safety and Health Training Meeting to discuss sick leave and absenteism. PICC Meeting to follow up on the issues identified in the previous meeting and the progress made. Sexual Harassment Prevention Training Sexual Harassment Prevention Training Discussion on Freedom Of Association Policy Trainng on BW Industrial Disputes Protocol Supervisory Skills Training Discussion on Freedom Of Association Policy Management Skills Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT Jul-17 Compensation Paid Leave Incorrect basis used (minimum wage) to calculate legally mandated holiday payments for workers entitled to incentives. Jul-17 Compensation Paid Leave Incorrect basis used (minimum wage) to calculate weekly days payments for workers entitled to incentives. Jul-17 Compensation Paid Leave Incorrect basis (minimum wage) used to calculate sick for workers entitled to incentives. Jul-17 Compensation Paid Leave Incorrect basis used to calculate maternity leave payments for workers entitled to incentives. DETAILS OF NON COMPLIANCE Assessment July 2017 IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Employees who receive incentives for piece rate work should be paid based on average earnings for legally mandated holidays. They should also be informed of these changes. Employees who receive incentives for piece rate work should be paid for weekly rest days based on average earnings. Payment of holidays is compliant with legal requirements 15 Payment of weekly rest day is compliant with legal requirements 15 Employees who receive incentives for piece rate work should be paid for sick leaves based on average earnings. Payment of sick leave is compliant with legal requirements 15 Employees who receive incentives for piece rate work should be compensated for maternity leaves based on average earnings. Payment of maternity leave is compliant with legal requirements 15 Jul-17 Compensation Social Security and Other Benefits Incorrect basis used to calculate the employer's contributions to ONA. For workers entitled to incentive payments, the employer's contribution to ONA should be based on these workers' average earnings. Employer's contributions to ONA is compliant with the legal requirements. 15 Jul-17 Compensation Social Security and Other Benefits Employer contributions are not forwarded to OFATMA. Register for the maternity and health insurance service with OFATMA. 3 Jul-17 Compensation Social Security and Other Benefits Workers contributions are not forwarded to OFATMA. Register for the maternity and health insurance service with OFATMA. Jul-17 Contract and Human Resources Employment Contracts Employment contract not in compliance with the labour code. Wrongful categorization of those working on core operations as "temporary workers". Company needs to review the employment status of all temporary workers and issue adequate contracts. Company had meetings with OFATMA representatives in order to make sure that, after the payment, these services are properly provided to all workers. Company had meetings with OFATMA representatives in order to make sure that, after the payment, these services are properly provided to all workers. The company recategorized all temporary workers as regular workers. All the relevant workers have also signed new contracts and are now receiving the legally stipulated benefits for regular workers. Jul-17 Contract and Human Resources Contracting Procedures Excessive overtime hours stipulated in the contracts for security guards. Ensure overtime hours are within legal limits. New regulation eliminated this requirement. 3 Jul-17 Occupational Safety and Health Chemicals and Hazardous Substances Unidentified and unlabeled chemical containers. Properly maintain and store chemical products. Assign a person in charge of monitoring the chemical labeling process. The factory marked various storage tanks for oil, gas and water. The mechanics and the factory Compliance officers are in charge of regularly monitoring the labeling process. 27 Jul-17 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS' posted for chemicals in the spare mechanical parts warehouse in Module 1. List the chemicals used and stored in the noted area and post the required MSDS. This process should be monitored regularly. All MSDS' have been posted. The Compliance Team is conducting regular weekly audits to ensure that MSDS' are always available. 3 Jul-17 Occupational Safety and Health Chemicals and Hazardous Substances Non-functional eye wash station. No eye wash station in the spare mechanical parts warehouse. Eye wash stations should be maintained properly. Eye wash station was installed. 3 Jul-17 Occupational Safety and Health Worker Protection Workers in the pressing section were not using the protective ear plugs provided by the factory. Training needed on regular PPE usage for both workers and supervisors. Several trainings, warning letters and disciplinary actions, were implemented. 27 3 3 This issue has been immediately addressed by installing finger guards as required. Exit signs are posted above all exit doors. Jul-17 Occupational Safety and Health Worker Protection Several single needle machines were missing finger guards. Install finger guards as required. Conduct regular inspections of safety guards on all machines. 3 Jul-17 Occupational Safety and Health Worker Protection No exit signs posted in warehouse 2. Ensure that exit signs are posted above all exit doors. Jul-17 Occupational Safety and Health Working Environment Excessive workplace temperatures. Ensure that the workplace temperature does not exceed a maximum of 30 C. The factory has installed cooling systems in all the modules. Several nonfunctioning exhaust fans were repaired to ensure compliance with this point. Thermometers have been installed in each department to better monitor the temperature. Nonfunctioning parts of the cooling system are being repaired. Jul-17 Occupational Safety and Health Working Environment Noise levels exceeded the recommended limit. Ensure that the noise level does not exceed a maximum of 90 dB for an 8-hour workday. Provide PPE training for both workers and supervisors. Ensure that PPE regulations are strictly applied in the noisy areas. The employer monitor the 27 noise level and posted warning signs in the pressing area to encourage workers to use ear plugs. Noise warnings have also been posted in the factory's administration office to warn employees to reduce noise levels at the workplace. Jul-17 Occupational Safety and Health Welfare Facilities Factory is not in compliance with the requirement for men's toilets. Provide more restrooms for men. Based on the gender distribution in each unit, some of the women's restrooms were reallocated for men. 15 Jul-17 Occupational Safety and Health Health Services and First Aid Insufficient number of nurses. Hire more nurses. The factory hired additional nurses. 3 Jul-17 Occupational Safety and Health Health Services and First Aid Inadequate number of first aid boxes; some of the existing boxes are inaccessible. First aid boxes should be easily accessible and provided throughout the workplace. Additional first aid boxes have been installed in the main storage area. 3 Jul-17 Occupational Safety and Health Emergency Preparedness Obstructed access to a fire alarm switch. No smoke detectors in the warehouse. Smoke detectors have been installed in warehouses 1 and 2; 3 Jul-17 Occupational Safety and Health Emergency Preparedness Unreliable fire extinguisher maintenance services. Ensure that all fire alarm switches are easily accessibe. Install smoke detectors in the warehouse. Ensure that all fire extinguishers are adequately maintained. All the fire extinguishers have been placed in their designated locations. 18 Jul-17 Occupational Safety and Health Emergency Preparedness An evacuation map was missing in washing 1. Provide evacuation maps throughout the factory. Evacuation maps have been posted in all the different sections throughout the factory. 3 3 3 Jul-17 Occupational Safety and Health OSH Management systems Work-related accidents records were not submitted to OFATMA. Submit accidents records to OFATMA on a monthly basis. The factory submitted all accidents records to OFATMA. The compliance department is now in charge of ensuring that this is done on a monthly basis. 3 Jul-17 Working Time Regular Hours Multiple work schedules inconsistent with collective working agreements and the law. Approval from MAST is needed for any changes related to working hours. Company sent an approval letter from MAST. All workers are informed of the new working hours. 3 Jul-17 Working Time Overtime Excessive overtime hours. Ensure that overtime work does not exceed legal limits. New regulation eliminated this requirement. 3 Jul-17 Working Time Overtime Unauthorized overtime work. Obtain MAST's approval prior to performing overtime work. New regulation eliminated this requirement. 3 Jul-16 Compensation Paid Leave Incorrect calculation of sick leave payments for piece rate workers. Comply with Article 148 regarding Better Work has provided the the payment of sick leaves. relevant legal references and documentation from MAST and upon review, management is now correctly paying for sick leaves. Jul-16 Compensation Paid Leave Incorrect calculation of maternity leave payments for piece rate workers Management should review the legal guidelines regarding the calculation of maternity leave payments and adjust their system accordingly. Better Work has provided the relevant legal references and documentation from MAST and upon review, management is now correctly paying for maternity leaves. Jul-16 Occupational Safety and Health Worker Protection Workers in the incinerator chambers were not provided with appropriate anti-heat and fire protective clothing. Provide PPE to all workers and train them on the importance of their use. Weekly training sessions on the use of PPE have been organized for supervisors and new procedures on PPE use have been implemented. Appropriate PPEs are now provided to all the workers who work in the incinerator chambers. Posters have been put up identifying the health problems that employees could face when not using PPEs and the disciplinary actions against those who violate the internal Assessment July 2016 Jul-16 Occupational Safety and Health Jul-16 Working Environment Excessive temperatures recorded in several sections throughout the workplace. Limit workplace temperatures to a maximum of 30 C. The factory has installed cooling systems in all the modules. Several nonfunctioning exhaust fans were repaired to ensure compliance with this point. Thermometers have been installed in each department to better monitor the temperature. Nonfunctioning parts of the cooling system are being repaired. Working Environment Excessive noise levels. Limit noise levels to a maximum of 85 dB. The Compliance Team has requested the purchase of a noise level meter to regularly monitor noise levels around the workplace and address any related issues. They have posted safety warning signs around the pressing area to raise the workers' awareness on the use of ear plugs. The team has also advised the administration to reduce the music volume at the workplace. Better Work shared the relevant legal references and documentations from MAST with the factory. Legally mandated holidays are paid correctly. Better Work shared the relevant legal references and documentations from MAST with the factory. Weekly rest days are paid correctly. Jul-16 Compensation Paid Leave Incorrect calculation of legally mandated holiday payments. Provide accurate payment for legally mandated holiday. Jul-16 Compensation Paid Leave Incorrect basis used (minimum wage) to calculate compensation for weekly rest days. Provide accurate payment for weekly rest days. Jul-16 Compensation Social Security and Other Benefits Incorrect calculation of ONA payments for workers receiving incentives. Ensure ONA payment comply with the legal requirements. The factory now correctly calculates all ONA payments. Jul-16 Compensation Chemicals and Hazardous Substances Unlabeled containers in Modules 1 and 2. Implement new measures to ensure that the production supervisors and workers are aware of such compliance needs. Monitor chemical use in the workplace. Assign a person in charge of chemical maintenance. Jul-16 Occupational Safety and Health Worker Protection EA observed an unidentified electrical box and exposed wiring in Module 1. Post hazard signs on all electrical boxes and safeguard exposed wiring. Jul-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets . Repair the non-functioning toilets. SONAPI has addressed this issue in Modules 3 and 4. More restrooms have been added and the factory is now in compliance. Jul-16 Occupational Safety and Health Welfare Facilities Unavailability of soap in the restrooms. Ensure that soap is always available in all restrooms. Soap has been made available in all the restrooms. Jul-16 Occupational Safety and Health Emergency Preparedness Obstructed evacuation aisles in the stock room of Module 2. Ensure that evacuation aisles remain unblocked at all times. All aisles have been cleared. Working Time Overtime The office drivers and housekeepersEnsure that overtime work does not exceed According legal to limits. MAST and as per an authorization letter provided, the drivers and housekeepers situation has been regularized as per legal requirements. The factory implemented new measures to ensure that managers and supervisors follow the appropriate regulation on chemical usage. To monitor chemical usage, each factory now has a person in charge of monitoring chemical use and storage. At the time of distribution, the responsible personnel must ensure that all containers are properly labeled. For storage purposes, mechanics may only use bottles or containers provided by the company and these containers should also be labeled with the factory number and the employee code. When not in use, containers should always be safely kept at the designated chemical storage area. Electrical maintenance has been improved and all electrical boxes have the necessary warning signs. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of BW registration: Date of last two Better Work assessments: Horizon Manufacturing S.A. Port-au-Prince 671 Aug-10 Jun-17 Apr-16 Advisory and Training Services 1-Apr-17 Discussion on the composition of the PICC committee. Discussion on the election process, tools and calendar. Discussion on the factory's progress report. Advice on how to fill the template. Latest updates on the improvement plan. Industry Seminar PICC Haitian Labor Law Training Training of Trainers Supervisory Skills Follow up on pending OSH non-compliance issues. Discussion with management on the use of the BW online portal. Discussion on the quality of the inputs in the improvement plan PICC meeting on non-compliance issues of last BW assessment. Definition of an action plan to address identified non-compliance issues. Discussion on how to include workers in an meeting effective on action plan. PICC non-compliance issues of last BW assessment. Definition of an action plan to address identified non-compliance issues. Discussion on how to include workers in an effective action plan. Management Skills Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE Jun-17 Compensation Overtime Wages Jun-17 Compensation Jun-17 Jun-17 29-Sep-17 25-Aug-17 29-Jul-17 27-Jul-17 26-Jul-17 14-Jul-17 30-Jun-17 29-Jun-17 13-May-17 IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Inaccurate payment for night shift work. Pay for night shift work according to the Labor Code. A security company has been hired to only cover the night shift. 18 Paid Leave Inaccurate payment for nonworking holidays. Pay for non-working holidays according to the Labor Code. The factory is accurately paying for non-working holidays based on the workers' average earnings. 6 Compensation Paid Leave Inaccurate payments for weekly rest Pay for weekly rest days days. according to the Labor Code. Since June 2017, the factory is accurately paying for weekly rest days based on the workers' average earnings. 6 Compensation Social Security and Other Benefits Late and inaccurately calculated ONA payments. Comply with the law regarding The factory now calculates ONA contributions. ONA contributions based on the basic salary as stipulated by the law. 6 Assessment June 2017 Comply with the law regarding The factory now calculates ONA contributions. ONA contributions based on the basic salary as stipulated by the law. 6 Jun-17 Compensation Social Security and Other Benefits Late and inaccurately calculated ONA payments. The workers' contribution is higher than what is legally required. Jun-17 Compensation Social Security and Other Benefits Register the workers of Building All the workers of Building OFATMA contributions are inaccurate and no contributions are 32 for OFATMA's maternity and 32 have been registered for paid on behalf of the workers in health insurance services. OFATMA's maternity and Building 32. health insurance. The factory has also started to pay monthly contributions to OFATMA for this service. However, the deductions are still based on the workers' total earnings instead of their base salary. Jan-00 Jun-17 Compensation Social Security and Other Benefits OFATMA contributions are Collect and forward The workers from Building inaccurate and no contributions are contributions from the workers' 32 have been registered for collected and forwarded on behalf of Building 32 for OFATMA's OFATMA' s maternity and of the workers in Building 32. maternity and health insurance health insurance services. services. Ensure that these However, the deductions monthly deductions from the are still based on the workers' salaries are accurate. workers' total earnings instead of their base salary. 6 Jun-17 Contract and Human Resources Termination No notifications sent to MAST before initiating temporary suspensions. Management attended the labor law training provided by Better Work and reviewed the procedures related to communication and coordination between the Human Resources and the Production departments regarding workforce capacity adjustments. 18 Jun-17 Occupational Safety and Health OSH Management Systems 6 Jun-17 Occupational Safety and Health Chemicals and Hazardous Substances Records for work-related accidents Send monthly work-related The factory is sending workare not sent to OFATMA on a accidents and diseases records related accidents and monthly basis. to OFATMA. diseases reports on a monthly basis. No updated inventory of chemicals Keep an inventory of chemicals The factory keeps an and hazardous substances and hazardous substances inventory of all chemicals. maintained in the workplace. used in the workplace. Jun-17 Occupational Safety and Health Chemicals and Hazardous Substances During the factory tour, EAs Label all chemical containers observed 2 unlabeled chemical used in the workplace. containers in the chemical room of Building 32. 6 Notify the Ministry of Labor prior to initiating temporary suspensions. The factory labeled all the chemical containers in the chemical room. 6 Jun-17 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS' were found for thinner and blow out in the spot cleaning and chemical storage areas of Buildings 32. Post MSDS' for all chemicals used and stored in the workplace. During the assessment, the factory took immediate corrective action and posted the corresponding MSDS' in the noted areas. 6 Jun-17 Occupational Safety and Health Chemicals and Hazardous Substances Documented evidence of chemical Document and record safety training provided to workers. safety training for workers were unavailable. The factory has started to document training conducted for workers and shared the last training records with the BW advisor. 6 Jun-17 Occupational Safety and Health Chemicals and Hazardous Substances No eye washing facilities were Provide eye washing facilities available for workers in the spot where needed. cleaning area of Building 32. Eye washing solution was missing in the chemical room of Building 31. The factory installed one eye washing station in Building 32. They have also ordered another washing station for the chemical room in Building 31. 18 Jun-17 Occupational Safety and Health Worker Protection Inappropriate masks were provided Provide appropriate personal to workers using chemicals in the protective equipment to spot cleaning area of Building 32. workers who are using chemicals. The factory provided appropriate masks for workers in the spot cleaning area. 6 Jun-17 Occupational Safety and Health Worker Protection Shock absorbing mats were not provided to several standing workers in the packing and inspection sections of Building 32. Provide shock absorbing mats The factory has ordered shock absorbing mats. or foot rests to standing workers in the noted sections of Building 32. 6 Jun-17 Occupational Safety and Health Worker Protection More than 30 percent of all machines in Building 32 were missing pulley guards. Also, 15 percent of the single needle machines were missing finger guards. Install all the necessary safety guards on the machines. Pulley guards have been installed on all machines in both buildings. Eye guards have been installed on 95% of the concerned machines. The issue with the missing finger guards is still pending. 6 Jun-17 Occupational Safety and Health Worker Protection Several electrical wires were dusty or uncovered. Also, access to 1 electrical box was obstructed by piles of cartons near the mechanic shop in Building 32. Safeguard all potential sources The factory cleared access of ignition. Properly maintain all to all electrical boxes in the factory. types of the electrical equipment. 6 Jun-17 Occupational Safety and Health Working Environment The temperature was over 30 C in the sewing, packing, quality and pressing sections. Ensure that workplace temperatures are maintained under the Better Work recommended limit of 30 C. 6 Jun-17 Occupational Safety and Health Working Environment Inadequate lighting noted in the Ensure that light levels are packing, cutting, sewing, quality and adequate in the noted sections. pressing sections. Jun-17 Occupational Safety and Health Working Environment The compressor room in Building 32 is not clean and tidy. Ensure that the compressor room is clean and tidy at all times. The factory has assigned a person in charge of regularly monitoring the cleanliness of the compressor room. 6 Jun-17 Occupational Safety and Health Welfare Facilities The factory does not have the required number of toilets for workers. Provide the required number of The factory now provides an toilets for workers according to adequate number of the Haitian Labor Code. functioning toilets for workers in accordance with the law. 6 Jun-17 Occupational Safety and Health Health Services and First Aid No medical checks arranged for Arrange medical checks for newly hired workers within the first newly hired workers within the three months of employment. first three months of employment. The factory has assigned the onsite doctor to conduct health checks for newly hired workers within their first three months of employment. 6 Jun-17 Occupational Safety and Health Health Services and First Aid No periodic medical checks were arranged for workers who have been exposed to work-related hazards. Arrange, at least, two medical checks for workers who have been exposed to work-related hazards. The factory has assigned the onsite doctor to conduct health checks for workers who have been exposed to work-related hazards. 6 Jun-17 Occupational Safety and Health Health Services and First Aid Only 35 percent of the workers received annual medical checks. Arrange at least one annual health check per year for all workers. The factory has scheduled to complete annual health checks for the remaining workers through OFATMA by the end of this year. 6 Jun-17 Occupational Safety and Health Health Services and First Aid Insufficient number of onsite medical staff. Have a permanent onsite medical service, with at least 3 nurses and 3 doctor's visits per week. The factory signed a new contract with a doctor who will be available onsite for 6 days a week; the doctor's weekly hours will be equally divided between the two factory units. 6 Jun-17 Occupational Safety and Health Health Services and First Aid Insufficient number of worker trained in first-aid. Train a sufficient number of workers on first aid. The factory has provided first aid training to 40 additional workers this year. Along with the workers who have been previously trained, the factory is now in compliance with this requirement. 6 Jun-17 Occupational Safety and Health Emergency Preparedness 3 obstructed and one overcharged fire extinguishers. Daily internal checks are Ensure that access to fire performed to ensure that extinguishers remain unobstructed. Regularly check the fire fighting equipment that the fire fighting equipment are easily accessible and functional at all times. are always functional. 6 Jun-17 Occupational Safety and Health Emergency Preparedness Only one fire drill conducted per year. Perform at least 2 fire drills per The factory conducted two drills in 2017, one was in year as per Better Work's February and another in recommendation. August 2017. 6 Jun-17 Working Time Regular Hours Pregnant women are not aware of their right to take two additional breaks of half hour each. Develop a policy and inform pregnant workers about their right to take two additional breaks per day. The factory had an awareness meeting with all the pregnant women employed at the factory. Informational notices have also been posted throughout the floor. 6 Apr-16 Compensation Overtime Wages Compensation for overtime hours worked at night was incorrectly calculated for two security guards. Ensure that the security guards' The payments for all the security guards were compensation is compliant adjusted accordingly. with the law. Apr-16 Compensation Premium Pay Inadequate payment for working hours performed at night. Ensure that the security guards' The payments for all the security guards were compensation is compliant adjusted accordingly. with the law. Apr-16 Compensation Premium Pay The compensation for regular hours Ensure that the security guards' The payments for all the security guards were compensation is compliant worked on weekly rest days was adjusted accordingly. with the law. incorrectly calculated for two security guards. Apr-16 Compensation Paid Leave Calculations for the annual leave in Include maternity leave payments as a part of total inaccurate for some workers. earnings and therefore to calculate the annual leave. Maternity leave payments are included in the calculation of annual leave. Apr-16 Compensation Social Security and Other Benefits Include maternity leave The annual salary supplement or bonus was incorrectly paid to some payments as a part of total earnings and therefore to workers. calculate the annual salary bonuses. Maternity leave payment is included as a part of total earnings and is used to calculate bonus payments. Apr-16 Compensation Termination The factory failed to notify MAST for all temporary suspension of work. A system was put in place to send prior notice to MAST regarding all work stoppages. Assessment April 2016 Send prior notice to MAST regarding all work stoppages. 10 Apr-16 Contract and Human Resources Chemicals and Hazardous Substances Expired eye wash solution bottle Ensure that the eye wash found in the chemical storage area station is adequate for use. Apr-16 Occupational Safety and Health Working Environment Ensure that the noise levels do The motor responsible for The noise level is over the the noise was removed recommended limit in the pressing not surpass 90 dB in the from the section. pressing area. section. Apr-16 Occupational Safety and Health Working Environment The lux level is under the recommended limit in some sections. Apr-16 Working Time Overtime The management has Excessive overtime for the security Limit overtime hours to a maximum of 80 hours within a limited the number of staff and workers from the overtime hours for all the 3 month period. maintenance department. workers at the factory. Ensure that the light levels are compliant with the suggested requirements for each section. A new washing station was installed in the spot cleaning area. Management has added skylight sheets in one of the sections and intends to add more in other areas to address this issue. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of BW registration: Date of last two Better Work assessments: Interamerican Woven S.A. Port-Au-Prince 662 Oct-09 Oct-16 Jun-15 Advisory and Training Services 27-Sep-17 27-Jul-17 5-Jul-17 6-Apr-17 1-Apr-17 Advisory visit to discuss latest assessment findings. A calendar was prepared for the PICC's implementation. Haitian Labor Law Training Emergency Preparedness & Accident Investigation Industry seminar Discussion with trade union on issues such as eating area, welfare facilities and the drinking water system. Review of the factory's improvement plan. Management Skills Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE Aug-17 Compensation Overtime Wages Aug-17 Compensation Wage Information, Use and Deduction Ensure that attendance records Attendance records do not reflect the actual hours worked for workers reflects exactly the working time for all workers. Pay workers 50 in the sewing line. percent above the normal wage for all ordinary overtime hours worked. Inaccurate Payroll records. Time Record overtime hour worked, records were inconsistent with the also, keep only one accurate payrolls for overtime hours. payroll record. Aug-17 Compensation Paid Leave Payments for sick leaves are based on the minimum wage instead of average earnings. Ensure that payments for sick leaves are based on workers average earnings. 6 Aug-17 Compensation Paid Leave Payments for maternity leaves are based on the minimum wage instead of average earnings. Ensure that payments for maternity leaves are based on workers average earnings. 6 Aug-17 Compensation Social Security and Other Benefits Employer contributions to ONA is based on a fixed salary for all workers. Ensure that ONA payment is based on the base salary instead of a fixed salary for all workers. 39 Aug-17 Compensation Social Security and Other Benefits Collecting and forwarding worker's contributions for social insurance funds to ONA. Ensure that ONA payment is based on the basic salary for all workers. 39 IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Assessment August 2017 6 6 Aug-17 Compensation Social Security and Other Benefits Employer contribution to OFATMA Ensure that employers' for work-related accident insurance. contribution to OFATMA for workrelated accident insurance is based on workers' basic salary. 39 Aug-17 Compensation Social Security and Other Benefits Workers' contributions to OFATMA for maternity and health insurance. Collecting and forwarding of workers' contributions to OFATMA for maternity and health insurance. 39 Aug-17 Compensation Social Security and Other Benefits Employer contribution to OFATMA for maternity and health insurance. Pay the employer contribution to OFATMA for maternity and health insurance services. 39 Aug-17 Occupational Safety and Health Chemicals and Hazardous Substances Inventory of chemicals and hazardous substances used in the workplace is not up to date. Keep an inventory of chemicals and hazardous substances used in the workplace. 2 Aug-17 Occupational Safety and Health Chemicals and Hazardous Substances Unlabeled containers Ensure that all containers are labeled 21 Aug-17 Occupational Safety and Health Chemicals and Hazardous Substances Chemicals and hazardous substances not properly stored. Store chemicals and hazardous substances in the designated chemical warehouse. 2 Aug-17 Occupational Safety and Health Chemicals and Hazardous Substances MSDS Not available for all chemicals. Ensure that the MSDS for all hazardous chemicals used in the workplace are available. Translate the MSDS in local language as needed. 21 Aug-17 Occupational Safety and Health Chemicals and Hazardous Substances No actions taken to limit workers exposure to hazardous substances. Measure workers' exposure to hazardous substances. 21 Aug-17 Occupational Safety and Health Chemicals and Hazardous Substances Washing facilities or cleansing materials are not available in the event of chemical exposure. Provide adequate washing facilities and cleansing materials in the event of exposure to hazardous chemicals. 21 Aug-17 Occupational Safety and Health Worker Protection No training on the safe use of boilers Train and encourage workers to use PPE, machines and were provided to the assessors at equipment safely. the time of assessment. 2 Aug-17 Occupational Safety and Health Worker Protection Guards are not installed on all dangerous parts of machines and equipment. Install proper guards and maintained on all dangerous parts of machines and equipment. 51 Aug-17 Occupational Safety and Health Worker Protection Aug-17 Occupational Safety and Health Worker Protection Aug-17 Occupational Safety and Health Aug-17 Lack of electrical maintenance Ensure that electrical wires, cables, switches, plugs and equipment are properly maintained. 1 electrical box in the boiler room of Identify electrical hazards and Building 29 was missing a hazard post safety warnings in the warning sign. workplace. 24 Working Environment Workplace temperature exceeds BW Improve the temperature levels recommended limit of 30 C. throughout the workplace. 21 Occupational Safety and Health Working Environment Workplace lighting does not reach Increase the light level in the Better work recommended limits in indicated areas. sewing and packing. sections. 2 Aug-17 Occupational Safety and Health Welfare Facilities Insufficient number of toilets. Ensure that the factory has 13 functioning toilets for men and 43 functioning toilets for women. 75 Aug-17 Occupational Safety and Health Welfare Facilities The capacity of the eating area cannot accommodate all the workers. Ensure that the eating area can accommodate all workers. 75 Aug-17 Occupational Safety and Health Health Services and First Aid Insufficient medical staff. Hire additional medical staff, at least 7 nurses and 3 doctor's visit per week. 21 Aug-17 Occupational Safety and Health Health Services and First Aid Access to 1 first aid box in Building 10 was obstructed by boxes at the time of assessment. Ensure first aid box are accessible and remain unobstructed. 21 Aug-17 Occupational Safety and Health Emergency Preparedness Install fire detection and alarm system. 2 Aug-17 Occupational Safety and Health Emergency Preparedness No smoke detectors were observed in the trim warehouse of Building 30. Obstructed and missing fire fighting equipment. Replace missing fire extinguishers and ensure they are not obstructed. Identify a person in charge of the daily verification. 21 Aug-17 Occupational Safety and Health Emergency Preparedness Operating procedures not available for boilers. Ensure that the procedure is available and train operators on the safe use of boilers. 2 Aug-17 Working Time Regular Hours Attendance records not accurate. Ensure that the attendance records reflects exactly the working time. 6 2 Aug-17 Working Time Overtime Excessive overtime. Ensure that workers do not exceed the legal limit of overtime hours. 24 Aug-17 Freedom of Association and Collective Bargaining Interference and Discrimination Reinstate the 11 terminated union Termination or non-renewal of workers employment contract due officers. Implement a freedom of to union membership or activities. association policy signed by top 32 workers including 11 union leaders management. Train all relevant were dismissed for participating in staff on freedom of association. union activities. 2 Assessment October 2016 Oct-16 Compensation Social Security and Other Benefits Employer contribution to OFATMA for maternity and health insurance. Register with OFATMA for health The management has and maternity insurance and pay registered with OFATMA for employer contribution to insurance services. OFATMA for maternity and health insurance. Oct-16 Occupational Safety and Health Welfare Facilities The factory does not have an appropriate eating area. Provide eating area for all workers. The factory is currently preparing an eating area with a larger space to accommodate more workers. There is also a covered cafeteria in Building 10. Oct-16 Compensation Overtime Wages Overtime hours are not reported in the payroll records for all workers. Ensure that payroll records are accurate and reflect all the actual working hours. Compensate workers for overtime work. Oct-16 Compensation Overtime Wages Night hours are not paid at 100% above the normal wage. Ensure that the payroll records are accurate and reflect the real working time. Pay workers correctly for night hours after 6:00 PM. Oct-16 Compensation Wage Information, Use and Deduction Time records inconsistent with the payroll. Ensure that payroll records are accurate and reflect all the actual working hours. Compensate workers for overtime work. Oct-16 Compensation Paid Leave Payment for sick leaves is based on Ensure that the payment for sick the minimum wage instead of the leaves is based on the workers' workers' average earnings. average earnings as stipulated by the labor code. Oct-16 Compensation Paid Leave Payment for maternity leaves is based on the minimum wage instead of the workers' average earnings. Ensure that the payment for maternity leaves is based on the workers' average earnings as stipulated by the labor code. Oct-16 Compensation Social Security and Other Benefits Inaccurate and late payment for employer's contribution to ONA. Ensure that the workers' contributions are accurately calculated and forwarded to ONA on time. Oct-16 Compensation Social Security and Other Benefits Inaccurate and late submittal of workers' contribution to ONA. Ensure that the workers' contributions are accurately calculated and forwarded to ONA on time. Oct-16 Compensation Social Security and Other Benefits Inaccurate payment of employer's contribution for work related accident insurance. Ensure that the employer's contributions are accurately calculated and sent to OFATMA for work related-accident insurance. Oct-16 Compensation Social Security and Other Benefits The factory is not registered with OFATMA for maternity and health insurance. Complete the registration process The factory has registered with OFATMA to ensure with OFATMA. maternity and health insurance services for all workers. Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances Unidentified chemical containers observed in the workplace. Ensure that all chemical containers are identified and stored safely. Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances MSDS not available for all chemicals Ensure that MSDS are available used in the workplace. within the chemical room. Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances No actions taken to assess, monitor, Maintain records for OSH selfManagement identified prevent and limit workers' exposure assessments. Set a policy on departments throughout the to chemicals and hazardous maximum exposure time to plant where workers may be substances. chemicals for workers per day vulnerable to excessive (including overtime situations). exposure to chemicals. The Limit access of other workers to on site doctor has been chemicals at workplace. Train and assigned to train workers and assign staff to record workers' record workers' exposure to exposure to hazardous chemicals hazardous chemicals and and substances. substances. New fans have been installed and more will be added to improve ventilation. Several workers in the washing room Provide safety training to workers The factory provides PPE to all workers as needed and are using chemicals and hazardous and spot cleaning area were not implementing measures to substances and maintain using the PPE provided. ensure proper use of PPEs. adequate training records. Workers are also being trained on the regular use of PPE. All chemical containers have been identified and stored safely. MSDS have been made available within the chemical room. Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances Washing facilities and cleansing materials are not available in all areas were chemicals are used or stored. Provide washing facilities and Eye wash stations have been cleansing materials near all areas installed in the suggested where chemicals or hazardous areas. materials are used or stored. Oct-16 Occupational Safety and Health Worker Protection The quantity of personal protective equipment available in the mechanic shop was not sufficient for all the workers in this section. Provide personal protective equipment to all workers, as needed. Conduct awareness training to reinforce safe working practices. Oct-16 Occupational Safety and Health Worker Protection Several workers were not using the protective devices attached to their machines or the PPE provided to them. Provide training to ensure that Management regularly makes workers are aware of safe working safety announcements practices and follow them through the factory's accordingly. Maintain records of notification system to remind all training sessions. workers about safety procedures. Several training sessions has been organized. Oct-16 Occupational Safety and Health Worker Protection Several sewing machines did not have eye, pulley or belt guards nor finger guards. Oct-16 Occupational Safety and Health Worker Protection Oct-16 Occupational Safety and Health Working Environment Workplace temperatures exceeded Maintain a maximum the BW recommended limit of 30C. temperature of 30C for all sections. Oct-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets for women. Oct-16 Occupational Safety and Health Health Services and First Aid No annual medical checks provided Ensure that medical checks are provided to workers within the to workers within the first three first three months of hiring. months of hiring. Additional PPE has been provided in the mechanic shop. The factory provides PPE to all workers as needed and are implementing measures to ensure proper use of PPEs. Workers are also being trained on the regular use of PPE. Meetings have been Ensure that the system to organized with the mechanics monitor the availability of and production managers to machine guards is operational and effective. Liaise with the head strengthen the monitoring system. Additional training mechanic to ensure that the will also be provided to guards are replaced on time. workers. This exposed wires in the Exposed wires were observed in the Establish an effective OSH compressor room have been compressor room in Building 30. management system. Ensure fixed. electrical wires, switches and plugs are properly installed, grounded, and maintained. New fans have been installed and non-functioning exhaust fans have been repaired. Comply with the Haitian labor code regarding the total number of toilets. Since February 2017, the factory has employed an additional permanent doctor and a nurse. The newly hired doctor will be in charge of this requirement. Since February 2017, the factory has employed an additional permanent doctor and a nurse. The newly hired doctor will be in charge of this requirement. Oct-16 Occupational Safety and Health Health Services and First Aid Workers who are exposed to workrelated hazards have not received periodic free health checks. Ensure that workers who are exposed to work-related hazards receive free periodic health checks. Oct-16 Occupational Safety and Health Health Services and First Aid No annual medical checks were provided to workers. Since February 2017, the Provide free annual medical factory has employed an checks for workers. Follow-up with OFATMA to ensure that they additional permanent doctor either provide this service or refer and a nurse. The newly hired doctor will be in charge of this the factory to another organization that can provide free requirement. medical checks. Oct-16 Occupational Safety and Health Health Services and First Aid Insufficient medical staff. Comply with the Haitian labor code regarding the employment of on site medical staff. Since February 2017, the factory has employed an additional permanent doctor and a nurse. Another weekly doctor's visit has also been added for further support. Oct-16 Occupational Safety and Health Emergency Preparedness Several fire extinguishers were missing, obstructed or without identification signs. Replace dysfunctional alarms. Test and inspect alarm systems on monthly basis. The fire alarm system was replaced. A smoke alarm system has been ordered and will be installed once received. Oct-16 Occupational Safety and Health Emergency Preparedness No regular fire drills. Conduct a minimum of two emergency drills per year. Emergency drills were conducted in June and December 2016 and the next emergency drill is scheduled for June 2017. Oct-16 Working Time Regular Hours Attendance records do not always reflect the actual hours for workers on an incentive scheme in the sewing department. Ensure that the attendance records reflects exactly the working time Oct-16 Working Time Overtime Obtain a valid authorization from New regulation eliminated The factory does not have prior authorization from the Department the Department of Labor before this requirement. working at night. of Labor for working at night. Oct-16 Working Time Overtime Comply with the Labor Code by Workers in some sections worked beyond 80 hours of overtime during limiting overtime to 80 hours during a 3-month period. a 3-month period. New regulation eliminated this requirement. Oct-16 Working Time Overtime Obtain valid authorization from The factory does not have prior authorization from the Department the Department of Labor before working on Sundays. of Labor for working on Sundays. New regulation eliminated this requirement. Oct-16 Working Time Overtime Obtain valid authorization from The factory does not have prior authorization from the Department the Department of Labor before working overtime. of Labor for working overtime. New regulation eliminated this requirement. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Interamerican Woven S.A. APH Location: Port-Au-Prince Number of workers: 590 Date of BW registration: Jan-16 Date of last two Better Jul-17 Apr-16 Work assessments: Advisory and Training Services 12-Sep-17 11-Aug-17 2-Aug-17 Haitian Labor Law Training Emergency Preparedness & Accident Investigation Industry Seminar Advisory visit regarding maternity leave and sick leave. Factory tour to check if the missing guards have been installed on the machines and are in use and verification of installation of missing emergency equipment. Additional reommendations made to management 29-Jul-17 26-Jul-17 28-Jun-17 28-Jun-17 14-Jun-17 30-May-17 30-May-17 25-Apr-17 25-Apr-17 4-Apr-17 1-Apr-17 31-Mar-17 10-Feb-17 Industry Seminar PICC Training Of Trainers Supervisory Skills Meeting with HR manager and Administrative Director to discuss specific findings of the most recent BW assessment. PICC meeting Haitian Labor Law Training Advisory meeting with HR manager to follow up on the improvement plan, OSH issues and health and maternity insurance. Evaluation of the system in place using the grievance mechanism checklist. Advisory visit on ONA and OFATMA. OSH assessment with OSH committee, meeting with PICC members. PICC Meeting First PICC Meeting to define the ground rules of the committee and initiate the self diagnosis. Management Skills Training Workers Rights & Responsibilities Training Review of the improvement plan and discussion on the formation of a PICC. Factory tour. ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE Jul-17 Compensation Paid Leave Inaccurate payment for legally mandated holidays. Adjust payroll system to ensure that payment for legally mandated holidays comply with legal requirements are accurate. 5 Jul-17 Compensation Paid Leave Inaccurate payment for weekly rest Adjust payroll system to ensure that payment for weekly rest days days. comply with legal requirements. 5 Jul-17 Compensation Paid Leave Inaccurate payment for sick leave. IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Assessment June 2017 Adjust payroll system to ensure that payment for sick leave is accurate. Management has made changes in the payroll. Payments for sick leave are based on workers' average earning. 5 Jul-17 Compensation Paid Leave Inaccurate payment for maternity leave. Adjust payroll system to ensure that payments for maternity leave are accurate. Payments for maternity leave 5 are based on workers' average earning. Jul-17 Compensation Social Security and Other Benefits Inaccurate calculation of employer contributions to ONA. Ensure that ONA payments are based on the basic salary instead of worker's average earnings. 5 Jul-17 Compensation Social Security and Other Benefits Inaccurate calculation of workers' contributions to ONA. Ensure that ONA payments are based on the basic salary instead of worker's average earnings. 5 Jul-17 Compensation Social Security and Other Benefits Employer contributions to OFATMA Ensure that contributions to for work-related accident insurance OFATMA for work-related are based on the minimum wage. accident insurance are based on the general wage. 5 Jul-17 Compensation Social Security and Other Benefits Inaccurate calculation of employer contribution to OFATMA for maternity and health insurance. Collect and forward 3 percent of worker's average earnings. The pays 2 percent of worker's average earnings to OFATMA for maternity and health insurance. Jul-17 Compensation Social Security and Other Benefits Inaccurate calculation of worker's contribution to OFATMA for maternity and health insurance. Ensure that 3 percent of worker's average earnings are collected and forwarded to OFATMA for maternity and health insurance. The factory collect and 5 forward 2 percent of worker's average earnings to OFATMA for maternity and health insurance. All workers are registered. Jul-17 Occupational Safety and Health Worker Protection Missing machine guards. Maintain an inventory of guards installed on machines. Ensure that proper guards are installed on all machines. All the required safety guards 5 have been installed and the mechanical department is responsible of maintain a weekly inventory. Jul-17 Occupational Safety and Health Emergency Preparedness The factory's basement, which served as a fabric warehouse, did not have fire detection and alarm systems. Install fire detection and alarm systems in the basement. A fire detection system has been installed. Jul-17 Occupational Safety and Health Emergency Preparedness The factory's basement, which served as a fabric warehouse, did not have any fire-fighting equipment. Provide fire fighting equipment in Fire fighting equipment have 5 the basement, designate a person been provided in the in charge of monitoring these basement. equipment. Jul-17 Occupational Safety and Health Chemicals and Hazardous Substances Inadequate personal protective equipment. Provide additional training to Training on PPE has been 5 workers in the spot cleaning area conducted and workers are on the use of PPE. regularly using the protective masks. 5 5 Assessment June 2017 May-16 Compensation Social Security and Other Benefits Employer contribution to ONA Ensure that ONA payments are based on the basic salary instead of worker's average earnings. May-17 Compensation Social Security and Other Benefits Collecting and forwarding workers' contributions for social insurance funds to ONA Ensure that ONA payments are based on the basic salary instead of worker's average earnings. May-17 Contracts and Human Resources Employment Contracts Internal work rules Review the factory's internal work The internal work rules were rules to ensure they comply with modified and now comply the legal requirements. with legal requirements. May-17 Occupational Safety and Health Chemicals and Hazardous Substances Chemical safety data sheets for all chemicals and hazardous substances in the workplace. Ensure that all the required MSDS are available. May-17 Occupational Safety and Health Chemicals and Hazardous Substances Washing facilities or cleansing materials in the event of chemical exposure Install adequate washing facilities. Washing facilities or cleansing materials in the event of chemical exposure are available. May-17 Occupational Safety and Health Health Services and First Aid Onsite medical facilities and staff. Hire additional medical staff. All the required MSDS are available. The factory has a sufficient number of onsite medical facilities and staff. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of registration: Date of last two Better Work assessments: LIFE S.A. Port-au-Prince 94 Apr-15 Nov-16 Nov-15 Advisory and Training Services 2-Oct-17 3-Sep-17 15-Sep-17 9-Mar-17 26-Sep-17 Advisory session to discuss the progress report and the improvement plan. Factory tour. Follow-up on activities noted in the improvement plan. Factory tour. Taining session on OSH. Advisory session to discuss progress on the improvement plan. Set-up of an OSH committee Communications Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT Nov-16 Compensation Social Security and Other Benefits Nov-16 Compensation Nov-16 Nov-16 DETAILS OF NON COMPLIANCE IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Late payment for workers contributions to ONA. Ensure that ONA payments are on time meaning that payment of the current month should be paid within the first 10 working days of the following month. The employer contributed 6% of workers' base salaries to ONA on a monthly basis. 24 Social Security and Other Benefits Late payment for employers contributions to ONA. Ensure that ONA payments are on time meaning that payment of the current month should be paid within the first 10 working days of the following month. The employer collects and forward workers'contribution to ONA on a monthly basis. 24 Compensation Social Security and Other Benefits No payment was made for the 2016-2017 fiscal year for OFATMA's work-related accident insurance . Ensure to pay OFATMA for work-related accident insurance accurately. The factory has an agreement with OFATMA to pay the amount in two installments and have completed the last payment for the 20162017 fiscal year. 11 Compensation Social Security and Other Benefits The factory is not registered with OFATMA for maternity and health insurance. Ensure to be registered with OFATMA for maternity and health insurance. Assessment November 2016 11 Nov-16 Compensation Social Security and Other Benefits The factory does not collect and forward workers' contribution to OFATMA for maternity and health insurance. Ensure to register the workers for OFATMA's maternity and health insurance. 11 Nov-16 Contract and Human Resources Employment Contracts Internal work rules of the company are still pending for an approval from MAST. Ensure to obtain the MAST approval for the internal work rules of the factory. The internal work rules was approved in May 2017. 24 Nov-16 Contract and Human Resources Contracting Procedures Non-production workers did not receive any overtime payments. Ensure to pay overtime to workers as soon as they perform overtime. The factory does not work overtime. 11 Nov-16 Occupational Safety and Health OSH Management Systems No documentation available for the OSH self-assessments. Ensure regular OSH selfassessment. The factory maintains a log for OSH selfassessments. However, this log does not indicate the period or the date of when these assessments are performed. 11 Nov-16 Occupational Safety and Health OSH Management Systems Work-related accidents are recorded but the reports are not submitted to OFATMA. Ensure to submit every month the record of work-related accidents to OFATMA. 24 Nov-16 Occupational Safety and Health Chemicals and Hazardous Substances No inventory available of chemical substances used in the workplace available. Ensure to keep inventory of chemical substances used in the workplace. 24 Nov-16 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS, PPE and eye wash stations in section where chemical substances are used. Ensure that there is a proper storage area for chemicals. Post MSDS were needed. Provide PPE to workers in the inspection section were chemicals are used and have and eye station near this area. MSDS of Pull Out has been posted near the inspection section. Eye wash bottles are available for workers. 24 Nov-16 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS for thinner and Blow Out were posted in the mechanic shop and the inspection station. Ensure to post MSDS for thinner and blow out where they are used and in general, to post the MSDS of any chemicals where they are used and stored. The factory does not use thinner anymore. MSDS' of Blow Out have been posted near the inspection station. 24 The factory no longer uses chemicals in the washing process. They only use water and liquid soap. 24 Nov-16 Occupational Safety and Health Chemicals and Hazardous Substances No documented evidences of actions taken by management to control and oversee workers' exposure to chemicals and hazardous substances. Ensure a proper system is put in place to control and oversee to control and oversee workers' exposure to chemicals and hazardous substances. Nov-16 Occupational Safety and Health Chemicals and Hazardous Substances Proof of chemical safety training conducted for workers were unavailable during the assessment. Keep records of any training performed. Nov-16 Occupational Safety and Health Chemicals and Hazardous Substances The washing facilities and cleansing materials provided for workers exposed to hazardous chemicals were inadequate. Provide adequate washing facilities to workers exposed to hazardous chemicals. The factory has provided eye wash bottles for workers in teh spot cleaning area even though the factory no longer uses chemicals in the production process. Workers in the spot cleaning sections only use water and liquid soap. 24 Nov-16 Occupational Safety and Health Worker Protection No protective equipment such as ear plugs were found in areas where workers are exposed to high levels of noise. Ensure to provide the required PPE such as ear plug to workers exposed to high level of noise. Workers in the generator room have been provided with proper PPE and have also been trained on regular PPE usage. 24 Nov-16 Occupational Safety and Health Worker Protection PPE training records were unavailable during the assessment visit. Ensure to keep the records of any training performed in the factory. Nov-16 Occupational Safety and Health Worker Protection Workers not provided with antifatigue mats or foot rests. Provide anti-fatigue mats or foot rest to workers in the pressing sections All inspection tables have been equipped with footrests and the concerned workers have also been trained on their usage. 11 Nov-16 Occupational Safety and Health Worker Protection Majority of the single needle machines were missing finger guards. Install finger guards on the single needle machines. Train workers to not remove such protection item. The new OSH committee will perform inspections on a weekly basis and notify management regarding required remediations. New machines have been installed. 11 Nov-16 Occupational Safety and Health Working Environment Workplace temperature exceeded the limit of 30 C. Ensure the temperature in all section does not exceed 30 C. 24 11 11 Nov-16 Occupational Safety and Health Health Services and First Aid No medical checks for newly hired workers within the first three months of employment. Ensure to perform medical checks for newly hired workers within the first three months of employment. All workers employed for 24 more than two months have received medical checks. The factory keeps a log to record the workers who received their yearly medical checks. Nov-16 Occupational Safety and Health Health Services and First Aid No systematic medical checks for workers exposed to work related hazards. Ensure to systematically provide medical checks for workers exposed to work related hazards. The factory has a contract 24 with a private medical service provider and regularly sends workers for medical checks. Nov-16 Occupational Safety and Health Health Services and First Aid No annual medical checks were arranged for workers. Provide annual medical checks for workers. The factory has a system to ensure that all workers receive annual medical checks. (Note: The text only indicates that there is a system in place but did the factory conduct medical checks for all the workers? Please state so explicitly, and if this has not covered all workers, then the status should be changed to In Progress) 24 Nov-16 Occupational Safety and Health Health Services and First Aid Insufficient number of medical staff. Ensure that the factory has the required onsite medical facilities and staff. The management is planning to have 1 doctor's visit per week. 11 Assessment November 2015 Nov-15 Compensation Premium Pay Inadequate compensation for legally mandated non-working holidays. Ensure that payments for working during holidays are in compliance with the law. The payroll system has been updated and includes this adjustment. Nov-15 Compensation Wage Information, Use and Deduction Transportation allowances paid are not included in the main payroll record. Include transportation allowance in the payroll. This allowance is now included in the payroll. Nov-15 Compensation Paid Leave The payment for sick leave is based on the minimum wage instead of the workers' average earnings. Calculate the payments for sick leave based on the average salary. Talks have been initiated within management to adjust their payment procedures. Nov-15 Compensation Social Security and Other Benefits Late payment of ONA's workers contribution. Ensure that the ONA payment are submitted on time. Nov-15 Compensation Social Security and Other Benefits Late Payment of ONA's employer contribution. Ensure that the ONA payments are submitted on time. Nov-15 Contract and Human Resources Employment Contracts The internal work rules have not been approved by the Ministry of Labour. Obtain MAST's approval for the internal work rules. Management is waiting for MAST's response. Nov-15 Occupational Safety and Health OSH Management Systems The factory does not have a written OSH policy. Develop an OSH policy. An OSH policy has been developed for the factory. Nov-15 Occupational Safety and Health OSH Management Systems The employer has not performed an assessment of general occupational safety and health issues in the factory. Regularly assess OSH issues in the factory. As of August 2016, the factory has started to implement this new practice. Nov-15 Occupational Safety and Health OSH Management Systems The employer has not developed any mechanisms to ensure cooperation between workers and management for OSH issues. Develop a mechanism to ensure cooperation between workers and management regarding OSH issues. An OSH committee has been formed in September 2016. Nov-15 Occupational Safety and Health OSH Management Systems Records of work-related accidents and diseases not sent to OFATMA on a monthly basis. Regularly submit the workrelated accidents records to OFATMA. Accident reports are regularly submitted to OFATMA. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances The employer does not keep an inventory of chemicals and hazardous substances used in the workplace. Ensure that the inventory of chemicals is readily available at the workplace. The inventory of chemicals is available at the workplace. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances EAs found several unlabeled containers in the mechanic shop. Ensure that all chemical All chemical containers containers are properly labeled. are labeled. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances Chemicals and hazardous substances such as thinner, propane tank and acid were not adequately stored. Ensure that chemical Chemical substances are substances are properly stored. properly stored in a designated area. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS were available for chemicals and hazardous substances such as thinner, propane and acid. Post MSDS for all chemical substances used in the workplace Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances The employer has not taken any action to assess, monitor, prevent and limit workers' exposure to chemicals and hazardous substances. Take actions to assess, monitor, prevent and limit workers' exposure to chemicals and hazardous substances MSDS have been posted in the relevant areas. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances The employer has not provided training to workers handling chemicals and hazardous substances. Provide training to workers handling chemical substances. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances No eye wash bottle was available in the mechanic shop. Provide an eye wash station in the mechanic shop. An eye wash station was installed. Nov-15 Occupational Safety and Health Emergency Preparedness Workers were not trained to use fire fighting equipment. Train at least 10% of the workforce on how to use fire fighting equipment. Workers have been provided with fire fighting training. Nov-15 Occupational Safety and Health Welfare Facilities No soap was available in the toilets. Provide adequate hand washing facilities and soap in the toilets. Nov-15 Occupational Safety and Health Welfare Facilities The eating area can only accommodate a maximum of 20 workers during lunch time. Provide an adequate eating area that can accommodate all workers during meal times. Nov-15 Occupational Safety and Health Worker Protection No earplugs were available for workers in the generator and compressor rooms. Provide workers with all the necessary personal protective clothing and equipment. Nov-15 Occupational Safety and Health Health Services and First Aid The factory does not conduct medical checks for newly hired workers within the first three months of employment. Perform medical checks for newly hired workers within the first three months of employment. Nov-15 Occupational Safety and Health Health Services and First Aid No medical checks were conducted for workers who have been exposed to work-related hazards. Provide medical checks for workers who have been exposed to work-related hazards. Nov-15 Occupational Safety and Health Health Services and First Aid One expired product was found in the first aid box. Ensure that the first aid boxes are adequately equipped with the required supplies. Nov-15 Occupational Safety and Health Health Services and First Aid No first aid training was conducted for workers. Train an adequate number of workers on first aid procedures. Nov-15 Occupational Safety and Health Health Services and First Aid No annual medical checks were provided to workers. Provide annual medical checks to workers. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Modas Bu II S.A. Location: Port-au-Prince Number of workers: 876 Date of BW registration: Aug-13 Date of last two Better May-16 Work assessments: Apr-17 Advisory and Training Services 6-Oct-17 3-Aug-17 16-Jun-17 14-Jun-17 1-Apr-17 9-Mar-17 8-Mar-17 Meeting with management to review progress made on various OSH issues and verbal abuse. Union and workers interview on the verbal abuse issue. Factory tour. Meeting with the HR and Compliance Managers to review the remediation of pending issues. Factory tour. Meeting with the HR Manager to review the progress made since the last assessment and provide support on the first progress report preparation. Labor Law Training Managing People Training PICC meeting to review water quality issue. Factory tour with workers to inspect water treatment system and identify improvement areas. Communication Skills training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE Apr-17 Compensation Paid Leave Apr-17 Compensation Apr-17 IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Payment for weekly rest days. Ensure that the weekly rest day payment is correct. 7 Paid Leave Payment for legally mandated holidays. Revise payroll procedures to ensure compliance with legal requirements Compensation Social Security and Other Benefits Collecting and forwarding workers' contributions for social insurance funds to Revise payroll procedures to ensure compliance with legal requirements Apr-17 Compensation Social Security and Other Benefits Employer contribution to ONA. Revise payroll procedures to ensure compliance with legal requirements Apr-17 Compensation Social Security and Other Benefits Employer contribution to OFATMA for maternity and health insurance. Collecting and forwarding of workers' contributions to OFATMA. Registered with OFATMA for the maternity and health insurance. The factory revised its payroll procedure and the weekly rest days payment is now based on the average salary. The factory revised its payment procedures to ensure compliance with legal requirements. The factory revised its payroll procedures to ensure compliance with legal requirements. ONA payment is now done with base salary. The factory revised its payroll procedures to ensure compliance with legal requirements. ONA payment is now done with base salary. Management initiated meeting with OFATMA to plan for their registration. Assessment April 2017 7 7 7 7 Apr-17 Compensation Social Security and Other Benefits Collecting and forwarding of workers' contributions to OFATMA. Registered with OFATMA for the maternity and health insurance. Management initiated meeting with OFATMA to plan for their registration. 7 Apr-17 Contract and Human Resources Dialogue, Discipline and Disputes Bullying, harassment or humiliating treatment of workers. Provide training to both Haitian and foreign supervisors on the verbal abuse policy 15 Apr-17 Occupational Safety and Health Chemicals and Hazardous Substances Labeling of chemicals and hazardous substances. Apr-17 Occupational Safety and Health Chemicals and Hazardous Substances Chemical safety data sheets for all chemicals and hazardous substances in the workplace. Apr-17 Occupational Safety and Health Chemicals and Hazardous Substances Assessing, monitoring, preventing and/or limiting workers' exposure to hazardous substances. Conduct awareness training for all workers handling chemicals. A system should be put in place to avoid recurrence. Ensure that all required chemical safety data sheets for all chemicals and hazardous substances are available in the workplace. Assess, monitor, prevent and/or limit workers' exposure to hazardous substances. The factory conducted training for both Haitian and foreign supervisors on the verbal abuse policy. Training was also provided to workers. The factory labeled all the chemicals containers and provided training to all workers using chemicals. Apr-17 Occupational Safety and Health Chemicals and Hazardous Substances Apr-17 Occupational Safety and Health Emergency Preparedness Washing facilities or cleansing materials in the event of chemical exposure were not available in all areas where workers use chemicals. Training workers to use the firefighting equipment Apr-17 Occupational Safety and Health Emergency Preparedness Apr-17 Occupational Safety and Health Apr-17 Occupational Safety and Health 43 Chemical safety data sheets for all chemicals and hazardous substances are available in the workplace. 43 The factory regularly assessing and monitor workers' exposure to hazardous substances. 7 Provide adequate washing facilities or cleansing materials in the event of chemical exposure. The factory should trained additional workers in fire fighting. Washing facilities or cleansing materials in the event of chemical exposure are available. The factory trained additional workers in fire fighting. Based on the current number of workers, the factory is in compliance with the requirements. 43 Some firefighting equipment were not properly maintained. Ensure that all firefighting equipment are properly maintained and inspected. The compliance officer regularly verify the firefighting equipment. 7 Health Services and First Aid Annual medical checks for workers. Increase doctor's visit frequency to 3 visits a week and have doctors perform medical checks. The factory hired a doctor who conducts the medical checks on a regular basis. 43 Health Services and First Aid No medical checks are provided to workers within the first three months of hiring. Increase doctor's visit frequency to 3 visits a week and have doctors perform medical checks. The factory hired a doctor who conducts the medical checks on a regular basis. 7 7 Apr-17 Occupational Safety and Health Health Services and First Aid The factory does not provide free health checks to workers who have been exposed to work related hazards. Increase doctor's visit frequency to 3 visits a week and have doctors perform medical checks. The factory hired a doctor who conducts the medical checks on a regular basis. 43 Apr-17 Occupational Safety and Health Health Services and First Aid Hire 2 additional nurses and increase doctor's visit frequency to 3 times a week. The factory hired a doctor who visit 3 times per week. 43 Apr-17 Occupational Safety and Health Health Services and First Aid The factory has only 2 nurses. To comply with the Haitian Labor Code, the factory should have a permanent onsite medical service, with at least 5 nurses and 3 doctors' visits each week.employer did not ensure that The there were a sufficient number of readily accessible first aid boxes/supplies in the workplace. Ensure that all the first aid boxes/supplies in the workplace are readily accessible . All the first aid boxes/supplies in the workplace are readily accessible . 7 Apr-17 Occupational Safety and Health Health Services and First Aid Insufficient first-aid training for workers. Provide first-aid training for 10% of workers. Apr-17 Occupational Safety and Health Welfare Facilities Insufficient number of Toilets. Increase the number of toilets. The factory recently laid off about half of its workforce due to lack of order. Based on the current number of workers, the factory is in compliance for the number of toilets. 7 Apr-17 Occupational Safety and Health Welfare Facilities Insufficient capacity of eating area. Increase the capacity of the easting area. 7 Apr-17 Occupational Safety and Health Worker Protection Workers using chemicals are not provided with personal protective clothing and equipment. Worker using chemicals should be provided with personal protective clothing and equipment. The factory recently laid off about half of its workforce due to lack of order. Based on the current number of workers, the factory is in compliance for the eating area capacity. All workers using chemicals are provided with personal protective clothing and equipment. Apr-17 Occupational Safety and Health Worker Protection Shock absorbing mats are missing for standing workers. Provide all standing workers with Shock absorbing mats Apr-17 Occupational Safety and Health Working Environment Workplace temperature and/or ventilation is no adequate. Ensure that workplace temperature and/or ventilation comply with recommended limits. 7 All standing workers are provided with shock absorbing mats 43 7 43 Apr-17 Working Time Overtime Limits on overtime hours worked. Monitor and limit the number of overtime hours performed. Apr-17 Working Time Regular Hours Daily break periods. Review the internal policies regarding break for pregnant women May-16 Freedom of Association and Collective Bargaining Freedom to Associate Termination of union representatives. May-16 Freedom of Association and Collective Bargaining Interference and Discrimination Freedom to form and join a union. May-16 Compensation Wage Information, Use and Deduction May-16 Compensation May-16 May-16 19 The factory is monitoring the number of overtime hours performed to ensure that workers do not exceed the legal overtime limit. The attendance records verified in August 2017 revealed that workers do not exceed 80 hours for the last 3 months. The factory reviewed the 7 internal policies regarding break for pregnant women. Also all pregnant women were informed of this new policy Assessment May 2016 Reinstate the worker. Awareness on freedom of association (FOA) to be done for foreign supervisors and managers. Inform workers about the freedom of association policy. Awareness on freedom of association to be done for foreign supervisors and managers. Inform workers about the freedom of association policy. The factory developed an FOA policy that was communicated to workers. Also, industrial relations training was provided to both Haitian and foreign supervisors. The factory developed an FOA policy that was communicated to workers. Also industrial relations training was provided to both Haitian and foreign supervisors. Time records were inconsistent with the payroll. Keep accurate payroll records. The attendance system was reviewed with the service provider. Paid Leave The factory pays sick leave to workers. However, the payment for sick leave is based on the minimum wage and not on the workers' average earnings. Ensure that the payment of sick leave is accurate. Management implemented a new procedure to calculate average earnings based on the last 3 payrolls and ensure that sick leave payment is accurate. Compensation Paid Leave The payment for maternity leave for piece rate workers is based on the minimum wage and not on the workers' average earnings. Ensure that the payment of maternity leave is accurate. Contract and Human Resources Employment Contracts The factory 's working hours in the internal work rules are different than the reality. Management did not send a letter to MAST to announce the actual change in the internal rules. Update internal work rules with the actual working hours and inform MAST. Management implemented a new procedure to calculate average earnings based on the last 3 payrolls and ensure that maternity leave payment is accurate. Talks have been initiated with the company lawyer in order to make the changes. 21 21 May-16 Contract and Human Resources Dialogue, Discipline and Disputes Workers explained that supervisors sometimes yell at them and utter insults when they are not satisfied with something workers do. Awareness and training to be done for foreign supervisors and managers. Management conducted training for Haitian and foreign supervisors on this topic. May-16 Occupational Safety and Health Chemicals and Hazardous Substances EAs observed several unlabeled containers of chemicals such as thinner. The factory labeled all the chemicals containers and provided training to all workers using chemicals. 36 May-16 Occupational Safety and Health Chemicals and Hazardous Substances The factory had MSDS for all but one chemical product found in the mechanic shop without MSDS. Awareness to be done for all workers and production officers regarding chemical handling discussions and assign clear responsibility for this issue. Post MSDS where needed. MSDS have been posted in the relevant areas. Training was provided for workers on the use of chemicals. 36 May-16 Occupational Safety and Health Chemicals and Hazardous Substances No washing materials were installed inside or near the mechanics shop where chemicals were also found. Add eye wash bottles where needed. Eye washing bottles were provided in the relevant areas. 36 May-16 Occupational Safety and Health Worker Protection No earplugs were found in the generator room. Provide new earplugs in generator area. New earplugs have been provided in the generator area. 36 May-16 Occupational Safety and Health Worker Protection No evidence of training provided. Train workers on the effective use of PPE. 36 May-16 Occupational Safety and Health Worker Protection Electrical wires are not properly installed. Electrical maintenance needs to be improved. All workers in the cutting department have been provided with metal gloves. Electrical maintenance was improved throughout the factories. May-16 Occupational Safety and Health Working Environment The temperature is over the recommended level in building 53. Ensure workplace temperature is compliant in all sections. 0 36 May-16 Occupational Safety and Health Welfare Facilities EAs did not find any soap in the workplace at the time of the assessment. Ensure that soap is readily available in the workplace. May-16 Occupational Safety and Health Welfare Facilities The water quality test provided by the factory mentioned the water was not good. Implement new procedure for water test. A new procedure has been implemented to address this issue. Water tanks are cleaned every 2 weeks and frequent maintenance is being conducted for the filtration system. May-16 Occupational Safety and Health Health Services and First Aid No medical checks are provided to workers within the first three months of hiring. Increase doctor's visit frequency to 3 visits a week and have doctors perform medical checks. Management has increased the number of weekly doctor's visits, as advised. However, the doctor has not started to perform medical checks yet. 36 May-16 Occupational Safety and Health Health Services and First Aid The factory does not provide free health checks to workers who have been exposed to work related hazards. Increase doctor's visit frequency to 3 visits a week and have doctors perform medical checks. May-16 Occupational Safety and Health Health Services and First Aid Hire 2 additional nurses and increase doctor's visit frequency to 3 times a week. May-16 Occupational Safety and Health Emergency Preparedness The factory has only 2 nurses. To comply with the Haitian Labor Code, the factory should have a permanent onsite medical service, with at least 5 nurses and 3 doctors' visits each week. During factory tour EAs found one exit locked in building 53. May-16 Occupational Safety and Health Emergency Preparedness No regular fire drills were conducted in building 52. Ensure that all exits remain unlocked during working hours. Conduct at least 2 fire drills per year. May-16 Working Time Regular Hours Working time records do not reflect the actual hours worked. Keep accurate and detailed working time records. 42521 Working Time Overtime 12 out of 40 verified attendance records showed that those workers had worked beyond 80 hours of overtime during a 3-month period. Monitor and limit number of overtime hours performed to the legal limits of 80 hours per trimester. Management has increased the number of weekly doctor's visits, as advised. However, the doctor has not started to perform medical checks yet. 36 36 All exits are unlocked during working time. 36 The factory performed the required fire drills and has a schedule for the upcoming one. 36 From January 2017, the factory changed its regular work hours to 7am to 4pm including a one hour lunch break for all workers. The attendance system was also adjusted to reflect this change. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of BW registration: Date of last two Better Work assessments: MGA Haiti S.A Port-au-Prince 960 Oct-09 Jun-17 Jun-16 Advisory and Training Activities 28-Sep-17 19-Sep-17 Occupational Safety and Health Training Meeting with the Accountant to review payments for legally mandated holidays and weekly rest day. Meeting with the HR manager and compliance officer to review employment contracts, training records and medical health checks for the workers. Introduction meeting with a new union cell. 25-Aug-17 Meeting with Maintenance Manager to discuss issues related to boiler safety. Meeting with the compliance officer to review emergency response procedures. 29-Jul-17 27-Jul-17 18-Jul-17 Industry Seminar on PICCs PICC meeting. Factory tour and advisory on unidentified containers, obstructed aisles and first aid box. Discussion with the compliance officer on availability of PPE. Meeting with HR manager to review employment contracts and paid leaves. 5-Jul-17 16-Jun-17 16-Jun-17 14-Jun-17 1-Apr-17 Emergency Preparedness & Accident Investigation Industry Seminar Follow up on the improvement plan and advisory on payment for legally mandated holidays and weekly rest days, as well as social security payments (ONA and OFATMA). PICC meeting to discuss disciplinary measures Haitian Labor Law Training Managment Skills Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Assessment June 2017 Jun-17 Compensation Premium Pay Inaccurate compensation for weekly rest days. The factory must pay for weekly rest days after a period of 6 consecutive working days. The management mentioned that the adjustment will be made in the next payroll. 4 Jun-17 Compensation Paid Leave Inaccurate payment for legally mandated holidays. Adjust payroll system to ensure that the payments for legally mandated holidays are accurate. The changes have been made in the payroll system and payment for legally mandated holidays is based on worker's average earnings. 4 Jun-17 Compensation Paid Leave Inaccurate payment for weekly rest days. Adjust payroll system to ensure that payments for weekly rest days are accurate. The changes have been made in the payroll system sot that the payment for weekly rest days is based on workers' average earnings. 4 Jun-17 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for maternity and health insurance services. Register and forward employer's contribution to OFATMA for maternity and health insurance services. 4 Jun-17 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for maternity and health insurance services. Register and forward workers' contribution to OFATMA for maternity and health insurance services. 4 Jun-17 Compensation Social Security and Other Benefits Inaccurate calculation of employer's contributions to ONA. Ensure that ONA payments are based on the basic salary instead of worker's minimum wages. The calculation method has been adjusted to comply with this requirement. 29 Jun-17 Compensation Social Security and Other Benefits Inaccurate calculation of worker's contributions for social insurance funds to ONA. Ensure that ONA payment is based on the basic salary instead of worker's minimum wages. The calculation method has been adjusted to comply with this requirement. 29 Jun-17 Contract and Human Resources Employment Contracts Inadequate employment contracts. Review the employment contract template to ensure compliance with legal requirements and include key employment terms and conditions such as hours of work, the nature of the work to be performed, the amount of pay and benefits. The employment contract has been revised with the suggested terms and specifications. 4 Jun-17 Occupational Safety and Health Chemicals and Hazardous Substances Unlabeled chemicals. Label all containers, conduct training for workers on the safe handling of chemical substances and assign someone to regularly monitor this issue. Training has been conducted for workers in the spot cleaning area. 4 Jun-17 Occupational Safety and Health OSH Management Systems Inactive OSH committee. Ensure that the factory has an active OSH committee, which meets at least once a month. All committee members have been trained. Also, the factory has started to conduct monthly occupational safety and health assessments. 4 Jun-17 Occupational Safety and Health Emergency Preparedness Missing fire extinguishers. Increase the frequency of inspections of fire extinguishers in all buildings. Replace missing fire extinguishers. Keep a stock of additional fire extinguishers for use in case of an emergency. The missing fire extinguishers have been replaced and an inspection sheet is available. 77 Jun-17 Occupational Safety and Health Emergency Preparedness Obstructed evacuation aisles with fabric bundles. Ensure that the aisles between the sewing lines remain unobstructed during working hours, including overtime. The maintenance department is in the process to remark the floor. 4 Jun-17 Occupational Safety and Health Worker Protection Inadequate PPE for workers using thinner in the spot cleaning area. Provide appropriate PPE and conduct training for all workers using chemicals. Training was conducted for workers in the spot cleaning area and the mechanic shop. PPE has also been provided. 4 Jun-17 Occupational Safety and Health Worker Protection Inadequate electrical maintenance. Ensure that all electrical wires and equipment are properly installed and maintained. The factory had started to install electrical cord covers. 4 Jun-17 Occupational Safety and Health Working Environment Excessive workplace temperature. Improve the temperature levels in the sewing and pressing sections. Jun-17 Occupational Safety and Health Welfare Facilities Insufficient number of toilets Fix non-functioning toilets and add more toilets to comply with the legal requirements. Jun-17 Occupational Safety and Health Welfare Facilities Capacity of the eating area is insufficient to accommodate all the workers Increase the capacity of the eating The factory has built area. another cafeteria. Jun-17 Occupational Safety and Health Health Services and First Aid No health checks conducted for workers exposed to work-related hazards. Provide at least two medical checks per year to workers who have been exposed to workrelated hazards. The factory has contracted Para Clinical Examinations to conduct regular health checks for all workers. 4 Jun-17 Occupational Safety and Health Health Services and First Aid Annual medical checks not conducted for all workers. Ensure that annual medical checks are provided for all workers. Since May 2017, Para Clinical Examinations have started to conduct medical checks for all workers. 4 Jun-17 Occupational Safety and Health Health Services and First Aid Insufficient onsite medical facilities and staff. Hire additional medical staff to include at least 4 nurses and 3 doctor's visits per week. The factory has signed a new contract with a doctor who will visit the factory 3 times a week. 89 Jun-16 Compensation Minimum Wages/Piece Rate Wages Minimum wage Pay at least the legal minimum wage to all security guards. Adjustment has been made in the last payroll. 77 Sonapi has already begun the construction of additional toilets. Assessment June 2016 89 89 Jun-16 Compensation Overtime Wages Overtime wages Pay security guards at least correctly for all ordinary overtime hours worked. Adjustment has been made in the last payroll. Jun-16 Compensation Wage Information, Use and Deduction Inaccurate payroll Have an accurate and detailed payroll system. The time punching system has been fixed. Jun-16 Compensation Paid Leave Payment for sick leave. Pay sick leave based on the workers' average earnings. Several meetings were held with the HR Department and accountants to apply the changed sick leave payments. Jun-16 Compensation Paid Leave Payment for maternity leave . Pay maternity leave based on the worker's average earnings. The payroll system has been updated accordingly. Jun-16 Compensation Social Security and Other Benefits Employer contribution to ONA. Employer must forward their contributions to ONA. Meeting was held with the HR and accountant staff and adjustments are expected to follow. Jun-16 Compensation Social Security and Other Benefits Collecting and forwarding workers' contribution to ONA. Employer must collect and forward workers' contributions to ONA. Meeting was held with the HR and accountant staff and adjustments are expected to follow. Jun-16 Occupational Safety and Health Worker Protection Lack of electrical maintenance. Improve electrical maintenance. Electrical maintenance was improved and all boxes have been covered. Jun-16 Occupational Safety and Health Working Environment Workplace Temperature Ensure workplace temperature is compliant. Protective sheets have been added under the metal roof, additional fans have been installed and non-functioning exhaust fans have been fixed. Jun-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets Fix non-functioning toilets and add more toilets in order to be compliant with the legal requirements. All non-functioning toilets have been fixed. The management has requested SONAPI to add more toilets. Jun-16 Occupational Safety and Health Welfare Facilities Washing facilities and soap. Regularly monitor availability of soap in restrooms and provide soap when needed. Soap has been provided in the restrooms. Jun-16 Occupational Safety and Health Welfare Facilities Capacity of the eating area insufficient to accommodate all the workers Increase the capacity of the eating The factory provided area. additional seats and tables to accommodate more workers. Jun-16 Occupational Safety and Health Health Services and First Aid Insufficient onsite medical staff Have at least 4 nurses and at least 3 doctor's visits per week. The factory signed a contract with DASH to provide two doctor's visits per week. Jun-16 Occupational Safety and Health Emergency Preparedness Several missing fire extinguishers were observed in the plant. Add fire extinguishers where needed. Maintain all extinguishers on a regular basis. Adequate fire extinguishers have been provided. Jun-16 Occupational Safety and Health Emergency Preparedness According to documentation, as well as interviewed workers and management, the last fire drill was conducted on December 7, 2015 and the one before that, on March 21, 2015 . Conduct at least 2 fire drills per year. A fire drill was conducted in August 2016 and another one in January 2017. Jun-16 Working Time Overtime Authorization from MAST to work overtime. Obtain authorization to work overtime from MAST. A request to work overtime was sent to MAST in September 2016. Jun-16 Working Time Regular Hours The working hours mentioned in the attendance records do not reflect the hours actually worked. Keep accurate working time records. Attendance records accurately reflect the hours worked. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: PACIFIC SPORTS HAITI S.A. Location: Port-au-Prince Number of workers: 1868 Date of BW registration: Nov-09 Date of last two Better Jul-17 Work assessments: Jun-16 Advisory and Training Services 20-Sep-17 23-Aug-17 Meeting with the compliance manager and union officers on OFATMA insurance. Advisory on emergency preparedness. Advisory on payment for legally mandated holidays and weekly rest days. Use of the assessment tool for the current grievance mechanism during the PICC meeting. 11-Aug-17 29-Jul-17 26-Jul-17 Emergency Preparedness & Accident Investigation Industry seminar Industry Seminar PICC Meeting with the compliance manager to discuss progress on non-compliance points from last BW assessment. Advice on chemical handeling and necessity to have information available in local language. 26-Jun-17 21-Jun-17 14-Jun-17 17-May-17 5-May-17 17-Apr-17 23-Mar-17 21-Mar-17 Training Of Trainers Supervisory Skills PICC Meeting Haitian Labor Law Training ASSESSMENT COMPLIANCE CLUSTER PICC meeting to discuss the role of the committee versus the role of the union. Session on the use of industrial relations posters from Better Work. Follow up on the improvement and revision of the payroll in particular the deduction of payments for ONA, maternity leave and sick leave. Meeting on the following points: ONA deductions, ventilation in building 27 and cleaning. Discussion about MAST inspection report and Improvement plan. Factory tour, measurement of the light levels, follow up on the improvement plan with the participation of a MAST inspector. COMPLIANCE POINT DETAILS OF NON COMPLIANCE IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Assessment July 2017 Jul-17 Compensation Paid Leave Inaccurate payments for legally mandated holidays. Adjust the payroll system to ensure The factory has made adjustments to their payroll that the payments for legally system for holiday payments. mandated holidays are based on worker's average earnings. 3 Jul-17 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for maternity and health insurance. Register with OFATMA for maternity and health insurance services. Registration with OFATMA is in process for maternity and health insurance services. 3 Jul-17 Compensation Social Security and Other Benefits The factory has not registered with OFATMA for maternity and health insurance. Register with OFATMA for maternity and health insurance services. Collect and forward workers' contributions to OFATMA. Registration with OFATMA is in process for maternity and health insurance services. 3 Jul-17 Occupational Safety and Health Emergency Preparedness Obstructed access to fire fighting equipment. Assign someone to inspect fire extinguishers on a regular basis. Do a root cause analysis to find out why access to several fire extinguishers are obstructed. Provide training to workers on the use of fire fighting equipment. The factory has reorganized the noted area and also assigned 2 persons to inspect fire extinguishers at the workplace. 36 Jul-17 Occupational Safety and Health Emergency Preparedness 80 percent of the evacuation aisles in the fabric warehouse of Building 25 are blocked by trolleys. Do a root cause analysis on why the aisles are blocked by trolleys. Have someone in charge to monitor that the aisles remain free. The factory recently rented another building to store fabrics and other materials. 3 Jul-17 Occupational Safety and Health Emergency Preparedness Inadequate maintenance of electrical equipment. Identify an appropriate place to store cardboard boxes. Ensure that access to electrical cabinets remain unobstructed and free from flammable sources. Jul-17 Occupational Safety and Health Health Services and First Aid Insufficient number of annual medical checks for workers. Ensure that annual medical checks are provided to all workers. 85% of the workers have received their annual medical checks. 3 Jul-17 Occupational Safety and Health Health Services and First Aid Insufficient onsite medical staff. Hire additional medical staff to include at least 8 nurses and 3 doctor's visits per week. The management is in the process of recruiting 2 additional nurses. 30 Jul-17 Occupational Safety and Health Working Environment Workplace temperatures exceeded the recommended limit of 30 C Improve the temperature levels in the noted areas. 53 Jul-17 Occupational Safety and Health Working Environment Noise level in the sewing section of Building 8 exceeded 90 dB. Identify the source of excessive noise and explore possibilities to address this hazard. If noise levels can not be reduced at source, provide adequate PPE to workers in the noted area. 3 3 Assessment June 2016 Jun-16 Compensation Wage Information, Use and Deduction Inaccurate Payroll Ensure consistency in between all time and payment-related records. Jun-16 Compensation Social Security and Other Benefits Employer contribution to ONA Ensure on time and accurate payments to ONA. Adjustments were made during the last payroll to ensure that records match. This will be further verified through the latest payroll by Better Work advisor. Review of the payroll for the month of April revealed the employer's contribution to ONA is based on the basic salary. Jun-16 Compensation Social Security and Other Benefits Collecting and forward workers' contribution to ONA Ensure on time and accurate payments to ONA. Several meetings were held to inform the workforce about the payroll adjustments. Workers' contribution will be based on the basic salary.Review of the payroll for the month of April revealed the employer's contribution to ONA is based on the basic salary. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances Chemicals hazardous substances not properly labeled Identify all secondary chemical containers in the workplace. All containers have been identified. Jun-16 Occupational Safety and Health Working Environment Insufficient light levels in the workplace. Ensure that lighting levels are adequate. New lighting installations were made in Buildings 7 and 27. Jun-16 Compensation Paid Leave Payment for sick leaves is based on the minimum wage instead of the workers' average daily earnings. Adjust payroll system to ensure that sick leave payment is accurate Change already made in the payroll Payment for sick leaves is now based in the workers' average daily earnings. Jun-16 Compensation Paid Leave Payment for maternity leaves is based on the minimum wage instead of the workers' average daily earnings. Adjust payroll system to ensure that maternity leave payment is accurate. The payroll system is updated and payments for maternity leave are based on workers'average earnings. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances No inventory of chemicals available Maintain an inventory of chemicals and hazardous substances used in the workplace. A system was put in place to ensure that the inventory is readily available in the workplace. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances One eye wash station is not working. Ensure that all eye wash stations are functional. The eye wash station was fixed and is working correctly. Jun-16 Occupational Safety and Health Worker Protection Electrical maintenance Ensure that all electrical boxes are properly safe guarded, at all times. Electrical maintenance was improved and the necessary correction was made during the assessment. Jun-16 Occupational Safety and Health Worker Protection Lack of electrical maintenance Post warning signs on all electrical boxes, and do the verification through internal audits on a regular basis. Warning signs were posted as advised. Jun-16 Occupational Safety and Health Working Environment Temperatures exceed BW's recommended limit of 30 C. Ensure that the workplace temperature does not exceed 30 C. Management is currently testing a cooling system using a sprinkler and metal sheets to address this issue. Jun-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets Ensure that number of toilets is compliant with the legal requirements. 16 additional toilets were added we have sufficient toilets for men and women this is completed Jun-16 Occupational Safety and Health Health Services and First Aid Insufficient onsite medical staff To comply with the Haitian Labor Code, the factory should have at least 8 nurses. The management is currently recruiting 2 additional nurses. Jun-16 Occupational Safety and Health Emergency Preparedness Fire extinguishers obstructed and missing the identification tag. Ensure that all fire extinguishers are unobstructed and are provided with proper tags. This issue was corrected during the assessment. All fire extinguishers have the necessary tags and are freely accessible. Jun-16 Working Time Overtime No proof of authorization from the Ministry of Labor to work overtime. Obtain an authorization from MAST before performing overtime work. Management has requested an authorization for overtime work from MAST. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of BW registration: Date of last two Better Work assessments: Palm Apparel S.A. Port-au-Prince 1592 Nov-09 Jul-16 Aug-17 Advisory and Training Activities 30-Sep-17 29-Sep-17 12-Sep-17 11-Aug-17 30-Jun-17 7-Apr-17 PICC training Meeting with the Compliance Manager on the use of BW portal. Advisory visit on payment for legally mandated holidays. Payment for regular hours worked on holidays, ONA and OFATMA for maternity and health insurance. Haitian Labor Law training Emergency Preparedness & Accident Investigation Industry seminar Factory tour. Revision of the Payroll with HR manager and review of calculations for payment for maternity leave and sick leave. Meeting with Hr Manager to follow up on the improvement plan. Measurement of the light and noise levels. Discussion on the establishment of a new PICC. ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE Aug-17 Compensation Premium Pay Inaccurate payment for regular hours worked on legally mandated holidays. Aug-17 Compensation Paid Leave Inaccurate payment for legally mandated holidays. Aug-17 Compensation Social Security and Other Benefits Aug-17 Compensation Social Security and Other Benefits Aug-17 Occupational Safety and Health IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Assessment August 2017 Adjust payroll system to ensure that the payment for regular hours worked on legally mandated holidays is based on worker's average earning. Ensure that the payment for legally mandated holidays is based on worker's average earnings. 3 Inaccurate calculation of employer's contributions to ONA. Revised payroll procedure to ensure that ONA payments are based on the basic salary instead of the worker's minimum wage. 79 Inaccurate calculation of worker's contributions for social insurance to ONA. Ensure that ONA payments are based on the basic salary instead of worker's average earnings. 79 Chemicals and Hazardous Inadequate labeling of chemicals and Label all chemical containers, hazardous substances in the mechanic provide training on the safe Substances handling of chemical substances room. and also monitor the labeling of containers. 3 3 Aug-17 Occupational Safety and Health OSH Management Systems Excessive workplace temperatures in the packing, sewing and inspection sections of Buildings 2, 3 and 4. Maintain temperature levels below 30 C in the noted areas. 3 Aug-17 Occupational Safety and Health Welfare Facilities Insufficient number of toilets. Ensure that the factory has at least 21 functioning toilets for men and 65 functioning toilets for women. 3 Aug-17 Occupational Safety and Health Welfare Facilities The eating area at Thor can only accommodate a small percentage of the workforce. Ensure that the eating area can accommodate all workers. 3 Aug-17 Occupational Safety and Health Health Services and First Aid Insufficient medical staff. Hire additional medical staff to include at least 7 nurses and 3 doctor's visit per week. 3 Aug-17 Occupational Safety and Health Emergency Preparedness Several escape routes were obstructed by boxes of finished goods on floors 2 and 5. Ensure that the evacuation aisles remain unobstructed during working hours, including overtime. 73 Aug-17 Working Time Overtime No authorization has been obtained from the Department of Labour for overtime work. Obtain authorization from MAST before working overtime. New regulation eliminated this requirement. 13 Aug-17 Compensation Social Security and Other Benefits The factory does not forward the Collect and forward 3 percent of The pays 2 percent of worker's employer's contribution to OFATMA for the worker's basic salary to average earnings to OFATMA maternity and health insurance. OFATMA for maternity and health for maternity and health insurance. insurance. 3 Aug-17 Compensation Social Security and Other Benefits The factory does not collect and forward worker's contributions to OFATMA for maternity and health insurance. Ensure that 3 percent of worker's basic salary is collected and forwarded to OFATMA for maternity and health insurance. The factory collect and forward 2 percent of worker's average earnings to OFATMA for maternity and health insurance. All workers are registered. 3 Ensure that each building has at least 2 exits that are unlocked at all times. A security guard was stationed near the previously locked gate, so that it can be kept unlocked now at all times. Assessment July 2016 Jul-16 Occupational Safety and Health Emergency Preparedness One exit door was locked and another exit led to another room instead of an outdoor space. Jul-16 Occupational Safety and Health Emergency Preparedness Electrical maintenance is not adequate. Limit electrical hazards at the workplace. This issue was corrected during the assessment. Jul-16 Working Time Overtime Time records showed that workers Limit overtime work to a worked up to 84 hours of overtime in a maximum of 80 for a 3 month trimester. period. Jul-16 Working Time Overtime No authorization to work on Sundays obtained from the Department of Labor. Obtain prior authorizations from MAST for work on sundays. Authorization has been requested from MAST. Jul-16 Working Time Overtime No authorization for overtime work obtained from the Department of Labor. Obtain prior authorizations from MAST for overtime. Authorization has been requested from MAST. Jul-16 Compensation Social Security and Other Benefits Employer contribution to ONA. ONA payments should be accurately calculated. Jul-16 Contract and Human Resources Dialogue, Discipline and Disputes Disciplinary measures not compliant with the law. Ensure that termination is made in The dismissed workers have line with legal requirements. been reinstated. Jul-16 Occupational Safety and Health Worker Protection Inadequate PPE were provided to workers Provide adequate PPE to the workers in the spot cleaning area. Jul-16 Occupational Safety and Health Welfare Facilities No soap was available in the toilets at the time of the visit. Increase the supply of soap in the Management increased the toilets and ensure regular supply of soap and are trying verification. to control wasteful habits. Jul-16 Occupational Safety and Health Welfare Facilities Drinking water Maintain an adequate supply of drinking water for all workers. Management said that they have stopped working on Sundays in order to reduce the amount of overtime. Management provided PPE as needed. The management increased the supply of water. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Premium Apparel S.A. Location: Port-au-Prince Number of workers: 1998 Date of BW Oct-09 Date of last two Better Oct-16 Work assessments: Oct-15 Advisory and Training Services 29-Jul-17 27-Jul-17 5-Jul-17 30-Jun-17 14-Jun-17 21-Apr-17 17-Mar-17 Emergency Preparedness & Accident Investigation Industry Seminar Factory tour to verify the corrections made on OSH. PICC meeting on the development of a monitoring plan for obstructed aisles. Meeting with HR manager to review other points of the improvement plan. PICC Industry Seminar Haitian Labor Law Training Emergency Preparedness & Accident Investigation Industry Seminar Meeting with HR Manager and Compliance Officer to discuss the improvement plan. Factory tour, PICC meeting. Haitian Labor Law Training PICC Meeting on OSH issues,and the integration of worker representative Industrial Relations Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Oct-16 Compensation Paid Leave Workers are not compensated for Ensure that all nursing women their breastfeeding breaks. benefit from the breastfeeding break as required by the law. 13 Oct-16 Compensation Social Security and Other Benefits The factory is late for ONA payment There is a new policy in place so that a report of nursing woman is issued to the department of accounting to ensure that all nursing women benefit from the breastfeeding break as required by the law. Oct-16 Compensation Social Security and Other Benefits Oct-16 Compensation Social Security and Other Benefits Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances 11-Aug-17 4-Aug-17 Assessment October 2016 Ensure on-time payment of ONA and pay ONA on basic earnings instead of minimum wage The amounts collected from Ensure that workers' contribution workers for ONA is not forwarded are collected and forwarded to on time. ONA. Inaccurate payment to OFATMA The factory registered with the for the maternity and health new maternity and health insurance. insurance. Yet, 3 percent of workers' basic salary need to be forwarded to OFATMA for maternity and health insurance. Unlabeled containers of oil being Ensure that all hazardous and used in the workplace chemicals substances used in the workplace are properly labelled. 13 13 13 All containers have been labelled. 13 Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances Insufficient trainings on chemical usage and personal protective equipment. No adequate washing facility in the event of exposure to chemicals and hazardous materials. Reinforce training for workers who work with chemicals and hazardous substances. Provide adequate washing facilities and cleansing materials in the event of exposure to hazardous substances. Oct-16 Occupational Safety and Health Chemicals and Hazardous Substances Oct-16 Occupational Safety and Health Worker Protection Oct-16 Occupational Safety and Health Working Environment Oct-16 Occupational Safety and Health Welfare Facilities Oct-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets Increase the number of toilets in the workplace Oct-16 Occupational Safety and Health Health Services and First Aid No medical checks have been provided to workers within the first three months of hiring. Provide medical checks for workers upon hiring Oct-16 Occupational Safety and Health Health Services and First Aid Health checks for workers who are Provide free medical checks to exposed to work-related hazards. workers who have been exposed to work-related hazards. Oct-16 Occupational Safety and Health Health Services and First Aid Annual medical checks are not systematically arranged for all workers. Ensure that all workers receive annual medical checks. Oct-16 Occupational Safety and Health Health Services and First Aid Insufficient onsite medical staff Ensure that the number of nurses is compliant with the legal requirement Oct-16 Occupational Safety and Health Emergency Preparedness Several aisles were found obstructed by boxes and machinery Ensure that all emergency exits are accessible, unobstructed and unlocked during working hours, including overtime. Unsafe electrical installation near Ensure that all electrical wires, the generator switches and plugs are properly installed, grounded, and maintained Workplace temperature and/or Ensure that the temperature does ventilation. not exceed 30 degree in all sections. Eating area is insufficient to Increase the eating area of the accommodate all the workers. second building 13 Eyewash solution has 13 been replaced. The factory is intending to increase the number of eyewash stations. The panel has been purchased and the accessories are available. 13 The factory added new exhaust fans. 13 Management has added 19 another eating space in the second building to address this issue. Seven additional toilets for 79 men have been added in one building. The factory is currently adjusting the clinic to ensure that the physician can do the medical checks. The factory is currently making adjustments to the clinic to ensure that the on site physicians can conduct medical checks for the workers. Management mentioned that the spot cleaning workers will is becurrently given The factory 67 67 67 adjusting the clinic to ensure that the physician can do the medical checks. The factory has hired 67 additional medical staff and currently has 4 on site nurses, 2 permanent doctors and another visiting doctor who is available once a week. 19 The compliance team is currently working on a new procedure. Oct-16 Occupational Safety and Health Emergency Preparedness Cellular phones were found being Ensure that all sources of ignition charged near containers of are appropriately safeguarded. chemical K-M7, a highly flammable substance and all over the workplace. Oct-15 Compensation Wage Information, Use and Deduction Incomplete payroll records. Oct-15 Compensation Paid Leave The factory pays sick leave based Ensure that the payment for sick on the minimum wage and not on leave is based on the average the average salary of the worker. salary for piece rate workers. Oct-15 Compensation Paid Leave Oct-15 Compensation Social Security and Other Benefits Oct-15 Compensation Social Security and Other Benefits The factory pays maternity leave Ensure that the payment for based on the minimum wage and maternity leave is based on the not on the average salary of the average salary for piece rate worker. workers. The factory is not affiliated to Register to the mandatory health OFATMA for the newly available and maternity insurance from mandatory health and maternity OFATMA. insurance. The factory does not collect and Register to the mandatory health forward worker's contribution to and maternity insurance from OFATMA for the newly available OFATMA. mandatory health and maternity insurance. Oct-15 Occupational Safety and Health Working Environment Temperature exceed Better Work Ensure that the temperature level recommendation is under the recommended limits. Oct-15 Occupational Safety and Health Working Environment Light level do not meet the recommended limit. Ensure that the light level is respecting the recommended limits. Oct-15 Occupational Safety and Welfare Facilities Health Occupational Safety and Welfare Facilities Health Insufficient number of toilets Increase the number of toilets. Soap not available in the toilets during assessment. Ensure that soap is available in the toilets. Eating area is insufficient to accommodate all the workers. Add more seats in the eating area for the second building. Charging station for mobile phones have been added in the personal effects area outside the workplace. Assessment October 2015 Oct-15 Oct-15 Occupational Safety and Health Welfare Facilities Oct-15 Occupational Safety and Health Health Services and First No medical check is provided for Aid the workers within the first three months of hiring. Oct-15 Occupational Safety and Health Health Services and First Aid Oct-15 Occupational Safety and Health Keep one accurate payroll records with all cash payments made for Sunday work included. Provide medical checks for workers within the first three months of hiring. Workers who are exposed to work Provide medical checks for related hazards do not receive workers who are exposed to work periodical health checks. related hazards. Health Services and First Insufficient onsite medical staff Hire additional medical staff as Aid stipulated by the law. OFATMA extended to deadline to register to the insurance until September 2016. OFATMA extended to deadline to register to the insurance until September 2016. 13 Oct-15 Occupational Safety and Health Health Services and First Aid Annual medical checks are not systematically arranged for all workers. Oct-15 Occupational Safety and Health Keep all the aisles and escape routes cleared. Oct-15 Working Time Emergency Preparedness Several aisles and escape routes were obstructed with boxes and other materials. Overtime Workers from different sections had worked more than 80 hours of overtime per trimester Oct-15 Working Time Overtime Request authorization from MAST before working overtime. The employer did not request authorization from MAST before working overtime. Provide annual medical checks for workers. Ensure that overtime hours do not exceed 80 hours per trimester. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of registration: Date of last two Better Work assessments: Quality Sewing Manufacturing S.A Port-au-Prince 456 Oct-09 Apr-16 Jun-15 Advisory and Training Activities 29-Sep-17 31-Aug-17 29-Jul-17 5-Jul-17 27-Jun-17 25-May-17 13-May-17 11-Apr-17 Discussion on good practices for holding a PICC meeting. The group brainstormed on best way to do follow up after the meetings. Elaboration of a questionnaire together with the OSH committee to assess OSH compliance. Exercise on identification of risks and hazards in the workplace. PICC Industrial Seminar Industry Seminar on Emergency Preparedness & Accident Investigation Introduction to Occupational Health and Safety compliance points. Meeting to discuss the goal of the committee (PICC) and its terms. PICC Meeting Discussion with management, trade union and 3 workers about a recent conflict between management and unions ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Assessment July 2017 Jul-17 Freedom of Association and Collective Bargaining Interference and Discrimination Attempt to interfere, manipulate or control the union. Respect the right of workers to freely associate with or form a trade union. 4 Jul-17 Freedom of Association and Collective Bargaining Interference and Discrimination Termination or non renewal of worker's employement contract due to union membership or activities. Wage Information, Use Inaccurate compensation for and Deduction regular working hours. Respect the right of workers to freely associate with or form a trade union. Plan regular meetings with union Ensure that the payroll records are accurate and reflect the exact working hours. 4 Jul-17 Compensation Jul-17 Compensation Paid Leave Inaccurate payments for nonworking holidays. Pay for non-working holidays according to the Labor Code. 76 Jul-17 Compensation Paid Leave Inaccurate payments for weekly rest days. Pay for weekly rest days according to the Labor Code. 76 The factory is in the process of purchasing a time card punching machine. 4 Jul-17 Compensation Paid Leave Inaccurate payments for sick leaves. Pay for sick leaves according to the Labor Code. 76 Jul-17 Compensation Social Security and Other Benefits Wrong calculation of ONA's contributions. Calculate ONA contributions according to the Labor Code. 4 Jul-17 Compensation Social Security and Other Benefits Wrong calculation of ONA's contributions. Calculate ONA contributions according to the Labor Code. 4 Jul-17 Compensation Social Security and Other Benefits Inaccurate calculation of payments to OFATMA for workrelated accident insurance. Pay OFATMA for workrelated accident insurance according to the Labor Code. 4 Jul-17 Compensation Social Security and Other Benefits Inaccurate calculation of payments to OFATMA for maternity and health insurance. Pay OFATMA for maternity and health insurance according to the Labor Code. 4 Jul-17 Compensation Social Security and Other Benefits Inaccurate calculation of payments to OFATMA for maternity and health insurance. Pay OFATMA for maternity and health insurance according to the Labor Code. 4 Jul-17 Contract and Human Resources Employment Contracts Inadequate enforcement of apprentice contracts. Comply with the Labor Code and the factory's internal rules regarding apprentice contracts. Jul-17 Occupational Safety and Health OSH Management Systems No evidence of management conducting assessments of general occupational safety and health issues in the workplace. Regularly assess OSH issues at the workplace. Create an OSH assessment template. Conduct regular assessments and maintain records. The factory is in the process of changing the template for apprentice contracts according to legal requirements. 4 76 Jul-17 Occupational Safety and Health Chemicals and No inventory of chemicals. Hazardous Substances Keep an updated inventory for all chemicals used in the workplace. 76 The factory had an awareness session with his maintenance staff regarding this issue. Jul-17 Occupational Safety and Health Chemicals and Unidentified chemical containers. Hazardous Substances Label all chemical containers used in the workplace. 76 Jul-17 Occupational Safety and Health No MSDS' were posted for thinner Post MSDS' where workers Chemicals and are using chemicals and Hazardous Substances in the Mechanical Workshop. hazardous substances. 76 Jul-17 Occupational Safety and Health Worker Protection No training provided to workers to properly use personal protective equipment and machines. Train workers on the use of personal protective equipment. 76 Jul-17 Occupational Safety and Health Worker Protection More than 30 percent of all machines in the Main Building were missing pulley and eye guards. All sewing machines should be properly equipped with the necessary safety guards. Jul-17 Occupational Safety and Health Worker Protection Electrical distribution boards were not well maintained. Conduct regular maintenance of electrical equipment. Jul-17 Occupational Safety and Health Working Environment Excessive temperatures noted around the workplace. Take appropriate measures to keep the workplace temperature under 30 C. The factory replaced the defective fans and added four more fans in the production floor. 76 Jul-17 Occupational Safety and Health Working Environment Inappropriate lighting at the workplace. Ensure adequate lighting for the sewing, packing, inspection and trimming sections. The factory replaced the defective lights. 15 The factory bought the required finger guards and is in the process of installing them. A purchase order has also been sent to replace the missing eye guards. Electrical distribution boards have been securely mounted on walls. 76 4 76 Jul-17 Occupational Safety and Health Welfare Facilities Insufficient number of toilets for workers. Comply with the Labor Code regarding the number of toilets. Jul-17 Occupational Safety and Health Welfare Facilities Drinking water provided for workers did not pass the safety test. Provide safe drinking water to workers. Immediately follow up on this issue and conduct another test to verify the water quality. The factory has started to perform monthly tests to monitor the drinking water quality. A new sample was sent to the testing laboratory, which indicated that the water was safe for drinking. 4 Jul-17 Occupational Safety and Health Welfare Facilities The factory has an eating area that can only accommodate 25 percent of its workforce. Provide an eating area that can accommodate all the workers The factory has expanded the eating area and is in the process of buying benches to rearrange the space to accommodate more workers. 76 Jul-17 Occupational Safety and Health Health Services and First Aid No medical checks conducted for newly hired workers within the first three months of employment. Arrange medical checks for newly hired workers withing the first three months of employment. 48 Jul-17 Occupational Safety and Health Health Services and First Aid Annual medical checks were not provided to all workers in the last 12 months. Arrange annual medical checks for all workers. 48 Jul-17 Occupational Safety and Health Health Services and First Aid Insufficient medical staff. Comply with the Labor Code regarding the total number of onsite medical staff. 76 Jul-17 Occupational Safety and Health Health Services and First Aid Assessors found 1 empty first aid box. 48 Jul-17 Occupational Safety and Health Emergency Preparedness No fire alarm system was observed in the second building. Ensure that the first aid boxes are properly maintained and equipped. Provide a sufficient number of first aid boxes throughout the plant. Install a fire alarm system in the second building. 18 Jul-17 Occupational Safety and Health Emergency Preparedness Unidentified fire extinguishers. Provide fire extinguisher near the stock trim room, mechanic shop and the mezzanine floor. 18 Jul-17 Occupational Safety and Health Emergency Preparedness No evacuation plans were posted in the second building Post an evacuation plan in the second building. 36 Jul-17 Occupational Safety and Health Emergency Preparedness Last fire drill was conducted in July 2015. Conduct two fire drills a year. 60 Jul-17 Working Time Regular Hours Inaccurate attendance records. 4 Jul-17 Working Time Overtime Excessive overtime. Ensure that attendance records are accurate and reflect the exact working time. Ensure that overtime hours do not exceed the legal limit of 80 hours per trimester. Jul-17 Working Time Overtime No prior authorization obtained from the Department of Labor for working overtime. Obtain prior authorization from the Department of Labor for overtime work. 66 Apr-16 Compensation Wage Information, Use Time records were inconsistent and Deduction with the payroll. Keep accurate time and payroll records. Apr-16 Compensation Paid Leave Workers are incorrectly paid for weekly rest days. Correctly pay for weekly rest days. Apr-16 Compensation Paid Leave The payment for sick leaves is inaccurate. Correctly pay for sick leaves. Apr-16 Compensation Paid Leave The payment for maternity leaves is inaccurate. Correctly pay for maternity leaves. Apr-16 Contract and Human Resources Termination During a review of terminated files, EAs observed several files without any notice of termination or prior warnings. Ensure that each dismissed worker's file includes a notice of termination. Apr-16 Occupational Safety and Health OSH Management Systems Management does not record work-related accidents and does not submit any records to OFATMA on a monthly basis. Record work-related accidents and send these records to OFATMA on a monthly basis. Assessment April 2016 60 Apr-16 Occupational Safety and Health Chemicals and Lack of updated chemical Hazardous Substances inventory list. Ensure that the chemical inventory list is up to date. Apr-16 Occupational Safety and Health Chemicals and Several containers of chemical Hazardous Substances substances were missing labels. Ensure that all containers of chemicals and hazardous substances are properly labeled. Apr-16 Occupational Safety and Health Chemicals and With the exception of the main Hazardous Substances spot cleaning station, all the other spot cleaning areas did not have any MSDS. Provide MSDS in all the other spot cleaning areas where hexane is also used. Apr-16 Occupational Safety and Health Chemicals and No eye wash stations and Hazardous Substances cleansing materials near the spot cleaning areas nor the chemical storage area. Provide eye wash stations and cleansing materials near the spot cleaning and the chemical storage areas. Apr-16 Occupational Safety and Health Worker Protection Lack of adequate PPEs in some sections. Provide all workers with the required PPE. Apr-16 Occupational Safety and Health Worker Protection No adequate seats were available for workers in the washing area. Apr-16 Occupational Safety and Health Worker Protection Machines of all types were missing belt and pulley guards. Bartack machines were missing eye guards. Ensure that the factory is compliant with ergonomic requirements. Install appropriate safety guards on all the machines. Apr-16 Occupational Safety and Health Working Environment The workplace was inadequately lit. Ensure that the light levels are compliant in all the sections. Apr-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets. Provide required number of toilets for women. Apr-16 Occupational Safety and Health Welfare Facilities The factory has an eating area that only accommodates 20 percent of its workforce at once. Increase the capacity of the eating area. Apr-16 Occupational Safety and Health Health Services and First Aid Insufficient number of medical staff. Employ at least 2 nurses and provide 3 doctor's visits per week. Apr-16 Occupational Safety and Health Health Services and First Aid EAs noticed one empty first aid box and another that was poorly equipped. Provide sufficiently equipped first aid boxes around the workplace. Apr-16 Occupational Safety and Health Health Services and First Aid No medical checks have been provided by OFATMA in 2016 and many workers did not receive this service in 2015. Provide free annual medical checks to all workers. Apr-16 Occupational Safety and Health Emergency Preparedness Lack of adequate fire fighting equipment. Ensure that all the fire extinguishers are properly identified and functional. Apr-16 Occupational Safety and Health Emergency Preparedness No evacuation plans were posted in the workplace. Install an evacuation plan in both the main and cutting buildings. Apr-16 Occupational Safety and Health Emergency Preparedness One exit and some aisles were obstructed due to loading activities. Ensure that aisles and exits remain unobstructed at all times. Apr-16 Occupational Safety and Health Emergency Preparedness No regular fire drills. Conduct at least two emergency drills per year. Apr-16 Working Time Regular Hours Attendance records are not accurate. Ensure that the attendance records are accurate. Apr-16 Working Time Overtime Excessive overtime in some sections. Maintain overtime hours within the limit set by law (not more than 80 hours per trimester). Apr-16 Working Time Overtime No current authorization for overtime work. Obtain prior authorization from the Department of Labour for overtime work. Apr-16 Working Time Leave Breastfeeding break is not offered to all eligible workers. Inform workers about the breastfeeding break policy. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Sewing International S.A Location: Port-au-Prince Number of workers: 2208 Date of registration: Sep-09 Date of last two May-17 Better Work assessments: Advisory and Training activities Apr-16 6-Sep-17 30-Aug-17 Investigation on recent strikes and subsequent dismissals. Interview with General Manager, plant manager and HR manager. Workers' interview Investigation on recent strikes and subsequent dismissals. Interview with management, unions and workers. Documentations review such as files of dismissed workers, payroll and attendance sheet 11-Aug-17 29-Jul-17 28-Jul-17 27-Jul-17 5-Jul-17 27-Jun-17 14-Jun-17 1-Apr-17 Emergency Preparedness & Accident Investigation Industry seminar PICC Industry seminar Factory tour with compliance officer. Review of the remediation actions related to HR and compensation with HR manager. Haitian Labor Law Training Emergency Preparedness & Accident Investigation Industry seminar Meeting with management to discuss the improvement plan and follow up actions required on social security issues and disciplinary measures. Haitian Labor Law Training Management Skills Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Assessment May 2017 May-17 Compensation Paid Leave Payment for maternity leaves is based on the minimum wage instead of the worker's average daily earnings. Adjust payroll system to ensure that maternity leave payment is accurate. The changes have been made in the payroll system, payment for maternity leave is based on workers' average earnings. 72 May-17 Compensation Paid Leave Payment for sick leaves is based on the minimum wage instead of the workers' average daily earnings. Adjust payroll system to ensure that sick leave payment is based on workers' average daily earnings. The changes have been made in the payroll system, payment for sick leave is based on workers' average earnings. 12 May-17 Compensation Social Security and Other Benefits The employer's contribution to ONA is based on the minimum wage. Ensure on time and accurate payments to ONA. The employer should pay 6 percent of the workers basic salary to ONA. 18 May-17 Compensation Social Security and Other Benefits The worker's contribution to ONA is based on the minimum wage. Ensure on time and accurate payments to ONA. Workers should contribute 6 percent of their basic salary to ONA. 18 May-17 Compensation Social Security and Other Benefits Employer contribution to OFATMA for maternity and health insurance. Collect and forward 3 per cent of worker's average earnings. 5 May-17 Compensation Social Security and Other Benefits Collect and forward worker's contribution to OFATMA for maternity and health insurance. Ensure that 3 per cent of worker's average earnings collected and forwarded to OFATMA for maternity and health insurance. 5 May-17 Working Time Overtime May-17 Working Time Overtime Monitor overtime hours worked in order to comply with the 80 hours allowed per trimester. Request authorization to work No authorization has yet been obtained from the Ministry of Labor overtime from MAST to perform overtime. May-17 Occupational Safety and Health Health Services and First Aid The factory only has 2 nurses and 3 doctor's visits per week. Factory should have at least 9 nurses. 72 May-17 Occupational Safety and Health Health Services and First Aid Medical Check for workers upon hiring. Ensure that workers receive medical checks within their first three months of hiring. 5 May-17 Occupational Safety and Health Health Services and First Aid Annual medical checks for workers. Ensure Annual medical checks is provided to all workers. 72 May-17 Occupational Safety and Health Health Services and First Aid Health checks for workers who are exposed to work related hazards. Provide medical checks at least twice a year to workers who have been exposed to work related hazard. May-17 Occupational Safety and Health Chemicals and Hazardous Substances Labeling of chemicals and hazardous substances in spot cleaning area. May-17 Occupational Safety and Health Emergency Preparedness Fire fighting equipment not installed in the trim warehouse on floor 8. Label all containers and display posters on the labeling of chemicals substances. Provide training and identify a person in charge of monitoring. Install smoke detectors in the Occupational Safety and Health Emergency Preparedness Emergency exit obstructed with fabric. May-17 72 Workers from packing, extra and utility worked up to 137 hours of overtime per trimester. 5 Workers exposed to work related hazard have received a medical check by the on site Doctor. 5 5 5 trim warehouse Identify areas that need additional smoke detectors designate a person in charge of the monthly audit. Create an action plan to ensure all the exits remain unblocked based on the root causes identified. 5 May-17 Occupational Safety and Health Working Environment Workplace temperatures in the sewing, quality and pressing sections exceeded BW recommendation of 30 C. Workplace temperatures should be maintained below 30 C. 48 May-17 Occupational Safety and Health Welfare Facilities Insufficient number of toilets. Ensure that number of toilets is compliant with the legal requirements. 36 May-17 Occupational Safety and Health Welfare Facilities Hand washing facilities and adequate soap. Ensure that soap is available at all times in the toilets. 5 May-17 Occupational Safety and Health Welfare Facilities Eating area is insufficient for the total number of workers in the factory. Increase the capacity of the eating area to appropriate levels. 72 Assessment April 2016 78 Apr-16 Compensation Overtime Wages Overtime hours worked on weekly rest days are not paid accurately. Correctly pay for overtime worked on weekly rest days. Apr-16 Compensation Paid Leave Payment for sick leave is inaccurate. Payment for sick leaves should be based on worker's average earnings. Make the necessary adjustment in the payroll system for compliance. Apr-16 Compensation Paid Leave Payment for maternity leave is inaccurate. Payment for maternity leaves should be based on worker's average earnings. Make the necessary adjustment in the payroll system for compliance. 66 Apr-16 Compensation Social Security and Other Benefits The factory is late for ONA payments. Ensure that the monthly ONA payments are made on time. 12 Apr-16 Compensation Social Security and Other Benefits Collect and forward workers contribution to ONA Ensure that the monthly ONA payments are made on time. 12 Apr-16 Compensation Social Security and Other Benefits Ensure that the OFATMA payments are made on time. Payment for the 2015-2016 fiscal year have been made. 12 Apr-16 Occupational Safety and Health Worker Protection The factory's registration to OFATMA insurance is not completed. Several workers were not using PPE. Provide workers with appropriate PPE and train them on its use. A vacuum system has been installed in the spot cleaning section. 66 Apr-16 Occupational Safety and Health Worker Protection Several machines missing eye guards and belt guards. Install safety guards on all the machines. Safety guards were installed on all the machines. 78 Management said that they stopped working on Sundays in order to reduce the amount of overtime work. 6 Apr-16 Occupational Safety and Health Working Environment The temperatures exceeded the BW Ensure that the workplace recommended limit of 30 C. temperature levels are maintained within the recommended limit. More fans have been installed to address this issue. 42 Apr-16 Occupational Safety and Health Working Environment The workplace was inadequately lit. Improve the level of lighting in the quality and packing sections. 42 Apr-16 Occupational Safety and Health Welfare Facilities The factory has insufficient number of toilets according to the law. Provide 31 functioning toilets for men and 70 toilets for women in order to be compliant with the law. The lights have been changed and management are waiting for BW to verify the lux level in noted sections. The factory added 3 more toilets for men. Apr-16 Occupational Safety and Health Welfare Facilities The current eating area can only accommodate about one fourth of the workforce. Increase the capacity of the eating area to accommodate all workers. 66 Apr-16 Occupational Safety and Health Health Services and First Aid The factory only has two nurses and three doctor's visits a week. Ensure that the factory has a permanent on site medical service with at least 9 nurses and a full-time operational clinic. 66 Apr-16 Occupational Safety and Health Health Services and First Aid Provide annual health checks Insufficient number of workers received the annual medical checks. for all workers. Apr-16 Working Time Overtime Workers in several departments worked up to 90 hours of overtime during the reviewed trimester. Reduce overtime hours as per the limit set by law for a trimester. The factory is working on a procedure that requires newly hired workers to systematically receive medical checks at the factory. 30 66 Management explained that 66 they stopped working on Sundays to reduce overtime hours. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of registration: Date of last two Better Work assessments: S&H Global S.A Caracol 8483 Jun-12 Jul-17 Jul-16 Advisory and Training Activities 28-Sep-17 3-Sep-17 31-Aug-17 31-Aug-17 13-Jul-17 2-May-17 2-May-17 30-Apr-17 29-Apr-17 28-Apr-17 22-Apr-17 1-Apr-17 Haitian Labor Law Training PICC Industrial Seminar Occupational Safety and Health Training Meeting to discuss sick leave and absenteism. PICC Meeting to follow up on the issues identified in the previous meeting and the progress made. Sexual Harassment Prevention Training Sexual Harassment Prevention Training Discussion on Freedom Of Association Policy Trainng on BW Industrial Disputes Protocol Supervisory Skills Training Discussion on Freedom Of Association Policy Management Skills Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT Jul-17 Compensation Paid Leave Incorrect basis used (minimum wage) to calculate legally mandated holiday payments for workers entitled to incentives. Jul-17 Compensation Paid Leave Incorrect basis used (minimum wage) to calculate weekly days payments for workers entitled to incentives. Jul-17 Compensation Paid Leave Incorrect basis (minimum wage) used to calculate sick for workers entitled to incentives. Jul-17 Compensation Paid Leave Incorrect basis used to calculate maternity leave payments for workers entitled to incentives. DETAILS OF NON COMPLIANCE Assessment July 2017 IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Employees who receive incentives for piece rate work should be paid based on average earnings for legally mandated holidays. They should also be informed of these changes. Employees who receive incentives for piece rate work should be paid for weekly rest days based on average earnings. Payment of holidays is compliant with legal requirements 15 Payment of weekly rest day is compliant with legal requirements 15 Employees who receive incentives for piece rate work should be paid for sick leaves based on average earnings. Payment of sick leave is compliant with legal requirements 15 Employees who receive incentives for piece rate work should be compensated for maternity leaves based on average earnings. Payment of maternity leave is compliant with legal requirements 15 Jul-17 Compensation Social Security and Other Benefits Incorrect basis used to calculate the employer's contributions to ONA. For workers entitled to incentive payments, the employer's contribution to ONA should be based on these workers' average earnings. Employer's contributions to ONA is compliant with the legal requirements. 15 Jul-17 Compensation Social Security and Other Benefits Employer contributions are not forwarded to OFATMA. Register for the maternity and health insurance service with OFATMA. 3 Jul-17 Compensation Social Security and Other Benefits Workers contributions are not forwarded to OFATMA. Register for the maternity and health insurance service with OFATMA. Jul-17 Contract and Human Resources Employment Contracts Employment contract not in compliance with the labour code. Wrongful categorization of those working on core operations as "temporary workers". Company needs to review the employment status of all temporary workers and issue adequate contracts. Company had meetings with OFATMA representatives in order to make sure that, after the payment, these services are properly provided to all workers. Company had meetings with OFATMA representatives in order to make sure that, after the payment, these services are properly provided to all workers. The company recategorized all temporary workers as regular workers. All the relevant workers have also signed new contracts and are now receiving the legally stipulated benefits for regular workers. Jul-17 Contract and Human Resources Contracting Procedures Excessive overtime hours stipulated in the contracts for security guards. Ensure overtime hours are within legal limits. New regulation eliminated this requirement. 3 Jul-17 Occupational Safety and Health Chemicals and Hazardous Substances Unidentified and unlabeled chemical containers. Properly maintain and store chemical products. Assign a person in charge of monitoring the chemical labeling process. The factory marked various storage tanks for oil, gas and water. The mechanics and the factory Compliance officers are in charge of regularly monitoring the labeling process. 27 Jul-17 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS' posted for chemicals in the spare mechanical parts warehouse in Module 1. List the chemicals used and stored in the noted area and post the required MSDS. This process should be monitored regularly. All MSDS' have been posted. The Compliance Team is conducting regular weekly audits to ensure that MSDS' are always available. 3 Jul-17 Occupational Safety and Health Chemicals and Hazardous Substances Non-functional eye wash station. No eye wash station in the spare mechanical parts warehouse. Eye wash stations should be maintained properly. Eye wash station was installed. 3 Jul-17 Occupational Safety and Health Worker Protection Workers in the pressing section were not using the protective ear plugs provided by the factory. Training needed on regular PPE usage for both workers and supervisors. Several trainings, warning letters and disciplinary actions, were implemented. 27 3 3 This issue has been immediately addressed by installing finger guards as required. Exit signs are posted above all exit doors. Jul-17 Occupational Safety and Health Worker Protection Several single needle machines were missing finger guards. Install finger guards as required. Conduct regular inspections of safety guards on all machines. 3 Jul-17 Occupational Safety and Health Worker Protection No exit signs posted in warehouse 2. Ensure that exit signs are posted above all exit doors. Jul-17 Occupational Safety and Health Working Environment Excessive workplace temperatures. Ensure that the workplace temperature does not exceed a maximum of 30 C. The factory has installed cooling systems in all the modules. Several nonfunctioning exhaust fans were repaired to ensure compliance with this point. Thermometers have been installed in each department to better monitor the temperature. Nonfunctioning parts of the cooling system are being repaired. Jul-17 Occupational Safety and Health Working Environment Noise levels exceeded the recommended limit. Ensure that the noise level does not exceed a maximum of 90 dB for an 8-hour workday. Provide PPE training for both workers and supervisors. Ensure that PPE regulations are strictly applied in the noisy areas. The employer monitor the 27 noise level and posted warning signs in the pressing area to encourage workers to use ear plugs. Noise warnings have also been posted in the factory's administration office to warn employees to reduce noise levels at the workplace. Jul-17 Occupational Safety and Health Welfare Facilities Factory is not in compliance with the requirement for men's toilets. Provide more restrooms for men. Based on the gender distribution in each unit, some of the women's restrooms were reallocated for men. 15 Jul-17 Occupational Safety and Health Health Services and First Aid Insufficient number of nurses. Hire more nurses. The factory hired additional nurses. 3 Jul-17 Occupational Safety and Health Health Services and First Aid Inadequate number of first aid boxes; some of the existing boxes are inaccessible. First aid boxes should be easily accessible and provided throughout the workplace. Additional first aid boxes have been installed in the main storage area. 3 Jul-17 Occupational Safety and Health Emergency Preparedness Obstructed access to a fire alarm switch. No smoke detectors in the warehouse. Smoke detectors have been installed in warehouses 1 and 2; 3 Jul-17 Occupational Safety and Health Emergency Preparedness Unreliable fire extinguisher maintenance services. Ensure that all fire alarm switches are easily accessibe. Install smoke detectors in the warehouse. Ensure that all fire extinguishers are adequately maintained. All the fire extinguishers have been placed in their designated locations. 18 Jul-17 Occupational Safety and Health Emergency Preparedness An evacuation map was missing in washing 1. Provide evacuation maps throughout the factory. Evacuation maps have been posted in all the different sections throughout the factory. 3 3 3 Jul-17 Occupational Safety and Health OSH Management systems Work-related accidents records were not submitted to OFATMA. Submit accidents records to OFATMA on a monthly basis. The factory submitted all accidents records to OFATMA. The compliance department is now in charge of ensuring that this is done on a monthly basis. 3 Jul-17 Working Time Regular Hours Multiple work schedules inconsistent with collective working agreements and the law. Approval from MAST is needed for any changes related to working hours. Company sent an approval letter from MAST. All workers are informed of the new working hours. 3 Jul-17 Working Time Overtime Excessive overtime hours. Ensure that overtime work does not exceed legal limits. New regulation eliminated this requirement. 3 Jul-17 Working Time Overtime Unauthorized overtime work. Obtain MAST's approval prior to performing overtime work. New regulation eliminated this requirement. 3 Jul-16 Compensation Paid Leave Incorrect calculation of sick leave payments for piece rate workers. Comply with Article 148 regarding Better Work has provided the the payment of sick leaves. relevant legal references and documentation from MAST and upon review, management is now correctly paying for sick leaves. Jul-16 Compensation Paid Leave Incorrect calculation of maternity leave payments for piece rate workers Management should review the legal guidelines regarding the calculation of maternity leave payments and adjust their system accordingly. Better Work has provided the relevant legal references and documentation from MAST and upon review, management is now correctly paying for maternity leaves. Jul-16 Occupational Safety and Health Worker Protection Workers in the incinerator chambers were not provided with appropriate anti-heat and fire protective clothing. Provide PPE to all workers and train them on the importance of their use. Weekly training sessions on the use of PPE have been organized for supervisors and new procedures on PPE use have been implemented. Appropriate PPEs are now provided to all the workers who work in the incinerator chambers. Posters have been put up identifying the health problems that employees could face when not using PPEs and the disciplinary actions against those who violate the internal Assessment July 2016 Jul-16 Occupational Safety and Health Jul-16 Working Environment Excessive temperatures recorded in several sections throughout the workplace. Limit workplace temperatures to a maximum of 30 C. The factory has installed cooling systems in all the modules. Several nonfunctioning exhaust fans were repaired to ensure compliance with this point. Thermometers have been installed in each department to better monitor the temperature. Nonfunctioning parts of the cooling system are being repaired. Working Environment Excessive noise levels. Limit noise levels to a maximum of 85 dB. The Compliance Team has requested the purchase of a noise level meter to regularly monitor noise levels around the workplace and address any related issues. They have posted safety warning signs around the pressing area to raise the workers' awareness on the use of ear plugs. The team has also advised the administration to reduce the music volume at the workplace. Better Work shared the relevant legal references and documentations from MAST with the factory. Legally mandated holidays are paid correctly. Better Work shared the relevant legal references and documentations from MAST with the factory. Weekly rest days are paid correctly. Jul-16 Compensation Paid Leave Incorrect calculation of legally mandated holiday payments. Provide accurate payment for legally mandated holiday. Jul-16 Compensation Paid Leave Incorrect basis used (minimum wage) to calculate compensation for weekly rest days. Provide accurate payment for weekly rest days. Jul-16 Compensation Social Security and Other Benefits Incorrect calculation of ONA payments for workers receiving incentives. Ensure ONA payment comply with the legal requirements. The factory now correctly calculates all ONA payments. Jul-16 Compensation Chemicals and Hazardous Substances Unlabeled containers in Modules 1 and 2. Implement new measures to ensure that the production supervisors and workers are aware of such compliance needs. Monitor chemical use in the workplace. Assign a person in charge of chemical maintenance. Jul-16 Occupational Safety and Health Worker Protection EA observed an unidentified electrical box and exposed wiring in Module 1. Post hazard signs on all electrical boxes and safeguard exposed wiring. Jul-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets . Repair the non-functioning toilets. SONAPI has addressed this issue in Modules 3 and 4. More restrooms have been added and the factory is now in compliance. Jul-16 Occupational Safety and Health Welfare Facilities Unavailability of soap in the restrooms. Ensure that soap is always available in all restrooms. Soap has been made available in all the restrooms. Jul-16 Occupational Safety and Health Emergency Preparedness Obstructed evacuation aisles in the stock room of Module 2. Ensure that evacuation aisles remain unblocked at all times. All aisles have been cleared. Working Time Overtime The office drivers and housekeepersEnsure that overtime work does not exceed According legal to limits. MAST and as per an authorization letter provided, the drivers and housekeepers situation has been regularized as per legal requirements. The factory implemented new measures to ensure that managers and supervisors follow the appropriate regulation on chemical usage. To monitor chemical usage, each factory now has a person in charge of monitoring chemical use and storage. At the time of distribution, the responsible personnel must ensure that all containers are properly labeled. For storage purposes, mechanics may only use bottles or containers provided by the company and these containers should also be labeled with the factory number and the employee code. When not in use, containers should always be safely kept at the designated chemical storage area. Electrical maintenance has been improved and all electrical boxes have the necessary warning signs. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of registration: Date of last two Better Work The Willbes Haitian II S.A. Port-au-Prince 1405 Aug-10 May-17 Jun-16 Advisory and Training Services 16-Sep-17 12-Sep-17 5-Sep-17 25-Aug-17 6-Aug-17 29-Jul-17 23-Jul-17 13-Jul-17 13-May-17 5-May-17 28-Mar-17 Training on Occupational Safety and Health for Spanish speaking managers. Training on Haitian Labor Law Meeting with compliance Manager to review remediation efforts related to payroll and medical checks. Factory tour to verify machine guards and equipment. Meeting to discuss compensation issues and the ones related to social security and benefits. Factory tour. Supervisory Skills training PICC Industry Seminar Supervisory Skills training Discussion on the improvement plan and remediation of pending issues. Preparation of training plan for OSH issues and supervisory skills. Factory tour. PICC meeting to discuss workers' concerns. Meeting with the compliance manager on the implementation of better management systems for OSH and HR issues. Review of compensation issues. Factory tour. Workers Rights & Responsibilities training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE May-17 Compensation Paid Leave May-17 Compensation May-17 IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Payments for non-working holidays Ensure to pay non-working are based on the minimum wage holidays as required by law instead of average earnings. The payroll system has already been changed, so that the non-working holidays are paid based on the average earnings. 6 Paid Leave Payments for weekly rest days are based on the minimum wage instead of average earnings. Ensure that payments for weekly rest days are based on average earnings. The payroll system has already been already changed so that the weekly rest days are paid based on the average earnings. 6 Compensation Paid Leave The payments for sick leaves are based on the minimum wage instead of average earnings. Ensure that payments for sick leave are based on average earnings. Payment system has been reviewed and all the necessary adjustments have been made. Sick leaves are paid based on average earnings. 17 May-17 Compensation Social Security and Other Benefits Ensure that ONA contributions are based on the base salary. The contribution to ONA for all Willbes factories is paid based on the workers' base salary. 6 May-17 Compensation Social Security and Other Benefits The factory calculates ONA contributions based on the minimum wage instead of the base salary. Workers' contributions to ONA are calculated based on the minimum wage instead of the base salary. Ensure that ONA contributions are based on the base salary. ONA contributions are based on the base salary. Facility properly collects and forwards workers' contributions to ONA. 6 Assessment May 2017 May-17 Compensation Social Security and Other Benefits The factory does not pay the employer contribution to OFATMA for maternity and health insurance. Register with OFATMA for maternity and health insurance. The Willbes Haitian S.A has initiated the registration process with OFATMA, by paying the Company's contribution for the month of July 2017. 6 May-17 Compensation Social Security and Other Benefits The factory does not collect and Register with OFATMA for forward the workers 'contribution to maternity and health insurance. OFATMA for maternity and health insurance. The Willbes Haitian S.A has initiated the registration process with OFATMA, by paying the Company's contribution for the month of July 2017. 6 May-17 Occupational Safety and Health Chemicals and Hazardous Substances No updated inventory of chemicals and hazardous substances used in the workplace. Keep an updated inventory of chemicals and hazardous substances used in the workplace. Facility normally keeps an inventory of all chemicals used. At the time of the assessment, the records were not updated due to a shipment received at the time, which had not been added to the inventory. The inventory logbook is now been maintained as recommended. 6 May-17 Occupational Safety and Health Chemicals and Hazardous Substances Unlabeled chemicals containers. Label all containers of chemicals in Creole. Train mechanics on Occupational Safety and Health concerns. Facility ensured to have all chemical containers properly labeled and identified in the local language. 6 May-17 Occupational Safety and Health Chemicals and Hazardous Substances Chemicals are not properly stored. Ensure that chemicals are properly stored. Facility ensured to have all chemical substances properly stored. Workers will be trained according to storage methods by Better Work. 6 May-17 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS' were posted for chemicals stored in the chemical room. Post MSDS' were chemicals are used. Ensure that they are clearly labeled. All chemical substances were provided with the MSDS. 6 May-17 Occupational Safety and Health Chemicals and Hazardous Substances Documented evidence of actions taken by management to control and oversee workers' exposure to chemicals and hazardous substances were unavailable during the assessment. Keep records of awareness training provided to workers. Post awareness messages in appropriate places throughout the workplace. May-17 Occupational Safety and Health Chemicals and Hazardous Substances There was no eye wash station in the spot cleaning area of building 45. Provide eye washing facilities where needed, especially in the spot cleaning areas. Management installed an eye wash station at the spot cleaning room. 29 May-17 Occupational Safety and Health Worker Protection Workers using thinner were not wearing any protective masks. Provide adequate masks to workers that are using chemicals. Provide safety training to exposed workers on the usage of protective equipment. This practice was stopped immediately. All work related to chemical substances have been allocated to the spot cleaning area where workers are provided with the necessary PPE to perform their duties safely. 6 6 May-17 Occupational Safety and Health Worker Protection Several workers were not using the safety guards installed on their machines. Ensure that all machines have their necessary guards. Train workers and supervisors on OSH matters. All the machines have their necessary guards. OSH training for supervisors have been scheduled in September 2017. 71 May-17 Occupational Safety and Health Worker Protection Several sewing machines are missing finger guards. Ensure that all machines have their necessary guards All single needle machines were provided with needle guards 71 May-17 Occupational Safety and Health Worker Protection Ensure proper maintenance of Uncovered electrical boxes with exposed wires and cables and other electrical equipment. Keep a log electrical equipment improperly of weekly inspections. installed and stored in the packing and pressing sections of building 43. All electrical boxes have been covered; this was previously lacking as a result of welding work in building 43 for the installation of the air cooling system. 71 May-17 Occupational Safety and Health Welfare Facilities Insufficient number of toilets Comply with the law regarding the number of functioning toilets. 22 additional toilets have been added. The factory does not have more plans to increase the number of toilets as they comply with International standards. Building additional toilets would be hard due to the lack of space. 71 May-17 Occupational Safety and Health Health Services and First Aid No systematic medical checks were arranged for workers exposed to work-related hazards. Arrange a minimum of two medical checks per year for workers exposed to work-related hazards. The factory has started conducting mandatory medical checks for all workers and are scheduled to finish the process in 4 months. Additional checks are being requested through OFATMA. Also, the factory changed the doctor's contract to full-time. 71 May-17 Occupational Safety and Health Health Services and First Aid The factory does not offer systematic annual medical checks for all workers. Arrange a minimum of one medical check per year for all workers. The factory has started conducting mandatory medical checks for all workers and are scheduled to finish the process in 4 months. Additional checks are being requested through OFATMA. Also, the factory changed the doctor's contract to full-time. 71 May-17 Occupational Safety and Health Health Services and First Aid Insufficient number of medical staff. Have an appropriate number of medical staff according to the Haitian Labor Code. Facility has an additional clinic on site. Management is making arrangements to increase the number of medical staff. 71 May-17 Occupational Safety and Health Emergency Preparedness Several obstructed fire alarm switches were observed. Missing smoke detectors in several buildings. Provide adequate fire fighting equipment. Install smoke detectors in buildings 41, 44 and 46. Facility took immediate actions to address these findings. Fire alarms are properly maintained and accessible and electrical switches are properly covered. 6 May-17 Occupational Safety and Health Emergency Preparedness Missing fire extinguishers in several buildings. Regularly monitor fire extinguishers. Maintain an OSH checklist and perform regular internal OSH assessments. Fire extinguishers were installed in the designated areas and properly maintained. 71 May-17 Occupational Safety and Health Emergency Preparedness The evacuation plans posted at the workplace need to be updated according to the newly renovated floor layout. Several emergency exits have not yet been equipped with emergency exit lights. Also, the evacuation aisle markings on the floor need to be revised. Update the evacuation plans. Equip exits with emergency exit lights. Mark the evacuation aisles according to the new floor layout. The evacuation plan has been updated according to the new layout of the floor. New emergency exit lights have been purchased. 6 May-17 Occupational Safety and Health Emergency Preparedness Buildings 42 and 43 are interconnected, each building has a main exit and a shared secondary exit. This second exit was locked at the time of the assessment. Keep the exits accessible during working hours. Better Work recommends that there are 2 accessible exits on each floor. Facility has ensured accessible and adequate emergency exits. The construction work has been completed and is no longer obstructing the exit ways. 6 Jun-16 Compensation Paid Leave The calculation of annual leave is not accurate for workers who were entitled to maternity leave during the year. Ensure payment for annual leave is accurate. Maternity leave payments is now based on the average of all earnings from the last three months of work. Jun-16 Compensation Paid Leave The piece rate workers who go on breastfeeding break are paid the minimum wage instead of the average earnings. Ensure payments for maternity leave are based on average earnings. Nursing workers now receive compensation based on the average of all earnings from the last three months of work for breastfeeding breaks. Jun-16 Compensation Social Security and Other Benefits The calculation used for the annual salary supplement is not correct for workers who were entitled to maternity leave payment during the year. Ensure annual salary supplement payments are accurate. Maternity leave payment is now considered as a part of total earnings when calculating annual salary supplements or bonuses. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances EAs observed several unlabeled containers in the chemical room which contained a thinner-like chemical product. Ensure all containers of chemicals and hazardous substances are properly labeled. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances Missing MSDS in the material room Provide MSDS for all chemicals in building 42, the boiler room and and hazardous substances in also in the cutting area. use in the workplace. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances There is no eye wash station in the Add eye wash stations where ink preparation room. Also, the one needed. in the chemical room is not working and no eye wash station was available in the material room and in the boiler room. Assessment June 2016 Management stated that thinner is not used in the boiler room or the cutting area and will ensure that all chemical products are properly stored and provided with MSDS. However, during the advisory visit in February, EA observed unlabeled thinner bottles in the material room and two bottles of Blow Out in the cutting section. The ink preparation room was provided with an eye wash station and the one in the chemical room has been repaired. Jun-16 Occupational Safety and Health Worker Protection No earplugs were found in the generator room and heat protective aprons were not available for workers in the boiler room. Provide workers appropriate personal protective equipment. Earplugs were provided to workers in the generator room. Jun-16 Occupational Safety and Health Worker Protection During the factory tour, several machines were observed missing eye guards and finger guards. Install appropriate guards on all machines. An inventory of missing needle guards is being maintained in order to regularly purchase and install them when needed. Jun-16 Occupational Safety and Health Worker Protection During the factory tour, EAs observed one main electrical box open on the floor in building 43. Ensure all electrical boxes are properly protected and isolated. All the electrical boxes were properly covered. Jun-16 Occupational Safety and Health Working Environment Temperatures in the workplace exceed the recommended level of 30 C. Ensure that temperature level is compliant in all sections. A cooling system has been installed. Jun-16 Occupational Safety and Health Welfare Facilities The factory is compliant with the law with regards to men's toilets but needs 33 additional toilets for women. Increase the number of toilets for women. Management stated that they do not have any plans to increase the number of toilets as they consider this to be a responsibility of the industrial park administration. Building additional toilets has also been noted as a challenge due to the lack of space. Jun-16 Occupational Safety and Health Welfare Facilities Although the factory has a designated eating area onsite, it cannot accommodate all workers. Increase the capacity of the current eating area. Two new eating areas are now available for the workers. Jun-16 Occupational Safety and Health Health Services and First Aid Workers said that they do not receive any medical checks within the first three months of hiring. All newly hired workers must be submitted to a medical check within the first 3 months of employment. The factory has a doctor who will provide health checks to newly recruited workers. Jun-16 Occupational Safety and Health Health Services and First Aid The factory does not provide health Provide health checks at no cost checks to all workers who have for workers who are exposed to been exposed to work related work-related hazards. hazards. Workers who are exposed to work-related hazards have already received one medical check during the advisory period. Jun-16 Occupational Safety and Health Health Services and First Aid Workers said that they do not receive annual medical checks. However, the factory hired a doctor who will provide health checks to workers on a regular basis. Provide annual medical checks for all workers. The factory has a doctor who will provide health checks to workers on a regular basis. Jun-16 Occupational Safety and Health Health Services and First Aid The factory has 2 nurses and a doctors who visit the factory 6 days per week . To comply with the Haitian Labor Code, a factory of this size must have a permanent onsite medical service with at least 6 nurses and 5 doctors' visits per week. Ensure that the factory has an onsite medical service with at least 6 nurses and 5 doctors' visits per week. Jun-16 Occupational Safety and Health Emergency Preparedness Obstructed fire extinguisher. Ensure all fire extinguishers remain unobstructed at all times during working hours. All fire extinguishers are easily accessible and unobstructed. Members of the compliance team are doing daily OSH tours to ensure that extinguishers are unobstructed. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Location: Number of workers: Date of registration: Date of last two Better Work assessments: The WILLBES Haitian III S.A Port-au-Prince 728 Aug-10 Jun-17 Jun-16 Advisory and Training Services 16-Sep-17 12-Sep-17 6-Sep-17 25-Aug-17 6-Aug-17 23-Jul-17 13-Jul-17 5-May-17 28-Mar-17 15-Mar-17 Training on Occupational Safety and Health for Spanish speaking managers. Training on Haitian Labor Law Training on Haitian Labor Law Advisory on improvement Plan. A special focus on compensation points and the ones related to social security and benefits. Factory tour. Supervisory Skill Training Supervisory Skill Training Discussion on the improvement plan and remediation of pending issues. Preparation of training plan for OSH issues and supervisory skills. Factory tour. Meeting on improvement plan. Remediation to be done on chemical management. Discussion on calculation of ONA contributions. Factory tour. Workers' Rights & Responsibilities Training Meeting with management and the union to explain the PICC role. The Union agreed that members of the union will be part of the PICC. ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE Jun-17 Compensation Overtime Wages Jun-17 Compensation Jun-17 Jun-17 IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Daily break time is not in line with legal requirements. Provide one hour break as indicated in the internal work rules. Factory posted notices around the factory to let workers know that they are entitled to an hour long lunch break. 15 Overtime Wages Overtime hours worked at night were not compensated at 100 percent above the normal wage. Accurately compensate workers for night shift work. Facility made the necessary adjustments on the payroll to properly compensate for overtime hours during night shift. 3 Compensation Paid Leave Payments for non-working holidays are based on the minimum wage instead of average earnings. Accurately compensate for legally mandated holiday based on an average earnings. The payroll system has been changed so that nonworked holidays are paid based on the average earnings. 3 Compensation Paid Leave Payments for weekly rest days are based on the minimum wage instead of average earnings. Accurately compensate for weekly rest days based on average earnings. The payroll system has been changed so that weekly rest days are paid based on the average earnings. 3 Assessment June 2017 Jun-17 Compensation Social Security and Other Benefits Employer contribution to ONA is calculated based on the minimum wage instead of the base salary. Pay ONA contributions for all workers that have been working at the factory for more than three months. ONA contributions should be calculated based on the workers' base salaries. The required employer contribution to ONA for the workers in the printing building has already been paid. The amount is now being calculated using the base salary. 15 Jun-17 Compensation Social Security and Other Benefits Workers' contributions to ONA is calculated based on the minimum wage instead of the base salary. Collect and forward workers' contributions to ONA and accurately calculate the contributions based on the base salary. The contributions to ONA for all Willbes factories is accurate. Contributions are being collected from all workers. 15 Jun-17 Compensation Social Security and Other Benefits The factory is not registered with OFATMA for maternity and health insurance. Register with OFATMA for maternity and health insurance. The employer has initiated the registration process with OFATMA, by paying the company's contribution for the month of July 2017. 5 Jun-17 Compensation Social Security and Other Benefits The factory is not registered with OFATMA for maternity and health insurance. Register with OFATMA for maternity and health insurance. Collect and forward workers' contributions to OFATMA. OFATMA officials have started meeting with workers to explain the scope of the Health Insurance scheme to our employees. 5 Jun-17 Contracts and Human Resources Termination Jun-17 Contracts and Human Resources Reductions in workforce size or suspensions due to changes in operations The factory did not notify MAST prior to the temporary suspension of work. Send a notification to MAST to justify the temporary suspension of work. The print shop Manager has been trained on this issue. Going forward, the Labor Office will be notified prior to any temporary suspensions to reduce the workforce. 5 Jun-17 Contracts and Human Resources Dialogue, Discipline and Disputes Workers and union members complained about supervisors who frequently used vulgar language against the workers. Add supervisory skill training for supervisors. Establish disciplinary measures for persistent offenders. Supervisors from all Willbes Haiti factories participated in the supervisory skills training by Better Work. 5 The HR Manager has been Workers were dismissed without valid Properly document workers' warned and re-trained to reason. employment history and any other relevant information in their perform his duties properly. Periodic reviews are being personnel files. conducted to make sure this does not happen in the future. 5 Jun-17 Occupational Safety and Health OSH Management Systems The employer do not submit the records to OFATMA on a monthly basis. Submit work-related accidents and diseases records to OFATMA on a monthly basis. The monthly reports of the work-related accidents are being sent to OFATMA on a monthly basis. 5 Jun-17 Occupational Safety and Health Chemicals and Hazardous Substances Unalbelled hazardous and chemical substances. Identify all dangerous substances. Post warning signs near the gas tanks. Properly safeguard any sources of ignition. Warning signs have been posted in the noted areas. Identification labels on the tanks will be placed shortly. 5 Jun-17 Occupational Safety and Health Chemicals and Hazardous Substances MSDS missing for hazardous and chemical substances used in the workplace. Ensure that MSDS' are available in the storage warehouse in the printing building. Jun-17 Occupational Safety and Health Worker Protection All of the single needle machines were missing finger guards. Ensure that machines have their necessary safety guards. Train the maintenance team on Occupational Safety and Health issues. All single needle machines were provided with finger guards. Sewing machine operators will be trained on the mandatory use of safety guards to comply with the internal rules. 15 Jun-17 Occupational Safety and Health Worker Protection Obstructed electrical panel. Keep electrical equipment away from flammable materials. Conduct weekly inspection tours to address OSH issues. Employees working in that area were warned and retrained to keep the electric panels free from flammable materials. 5 Jun-17 Occupational Safety and Health Working Environment Excessive temperatures were noted in Buildings 34 and 35. Maintain a maximum temperature of 30 C in all sections. 16 Jun-17 Occupational Safety and Health Working Environment Inadequate lighting was noted in the packing and pressing sections. Ensure a minimum of 500 lux in the packing and pressing sections. 5 15 70 Jun-17 Occupational Safety and Health Welfare Facilities The factory has 19 functioning toilets for women and 9 toilets for men. With its current workforce, the factory should have 5 functioning toilets for men and 45 functioning toilets for women. Comply with the Haitian Law on the required number of toilets for men and women. Jun-17 Occupational Safety and Health Welfare Facilities No soap is provided in the toilets for the workers to wash their hands. Ensure that soap is available in the restrooms for the workers. This issue was corrected during the factory assessment; janitorial staff and supervisor to ensure the availability of hand soap in the toilets at all times. Jun-17 Occupational Safety and Health Health Services and First Aid Management provided a list of medical checks conducted in 2014 and worker interviews further revealed that no medical checks were arranged for newly hired workers within the first three months of employment. Arrange medical checks for workers within their first three months of employment. Jun-17 Occupational Safety and Health Health Services and First Aid No periodic medical checks were arranged for workers who have been exposed to work-related hazards. Arrange at least two medical checks a year for workers who have been exposed to workrelated hazards Jun-17 Occupational Safety and Health Health Services and First Aid Annual medical checks were not provided to workers. Arrange at least one medical check a year for all the workers. Mandatory medical checks 70 have been started already and all workers will be covered within 4 months. Additional checks are being requested through OFATMA. Also, the factory changed the doctor's contract to fulltime. 70 Mandatory medical checks have been started already and all workers will be covered within 4 months. Also, the factory changed the doctor's contract to fulltime. 70 Mandatory medical checks have been started already and all workers will be covered within 4 months. Also, the factory changed the doctor's contract to fulltime. Jun-17 Occupational Safety and Health Health Services and First Aid Insufficient number of medical staff. Comply with the Haitian law regarding the onsite medical staff. Facility has a new clinic on site. 70 Jun-17 Occupational Safety and Health Emergency Preparedness The emergency escape routes in Building 35 have not been marked according to the newly arranged floor layout. Mark emergency escape routes according to the new layout of the building. Ensure that the evacuation map is adapted to the new layout. The emergency escape routes in Building 35 have been marked according to the newly arranged floor layout. 5 5 5 Factory reviewed the daily break time. The working hours are displayed in prominent areas around the factory. Training was provided to HR staff and all pregnant women employed at the factory are aware of their rights. 5 Prior authorization was not obtained Obtain an authorization from the New regulation eliminated this requirement. from the Department of Labor before Department of Labor before performing overtime work. working at night. The daily break is not provided according to the internal work rules. Also, the pregnant women employed at the factory are unaware of their right to take two additional breaks of half hour each. Provide one hour break to workers. Ensure that pregnant women are aware of their additional breaks. Post messages of their additional breaks throughout the factory and in the clinic room. Overtime Overtime legal limits were exceed. Ensure to not exceed the legal limits of overtime. New regulation eliminated this requirement. 5 Overtime Overtime work is performed during daily break. Provide a one hour break to workers according to the internal rules. Factory reviewed the daily break time. The working hours are displayed in prominent areas around the factory. Training was provided to HR 5 Jun-17 Working Time Regular Hours Jun-17 Working Time Regular Hours Jun-17 Working Time Jun-17 Working Time Assessment June 2016 Jun-16 Compensation Minimum Wages/Piece Rate Wages The adjustment for the minimum wage was not applied consistently for the month of May 2016. Apply the adjustment of the minimum wage. The payment was recalculated and the missing amount has been paid to all workers. Jun-16 Compensation Overtime Wages The adjustment to the minimum wage was not applied to overtime hours worked in May 2016. Apply the adjustment of the minimum wage to overtime hours. The payment was recalculated and the missing amount has been paid to all workers. Jun-16 Compensation Paid Leave Some workers were only paid the rest day if they complete 48 hours of work during the week regardless of how many days in the week they come to work. Pay accurately for weekly rest days. The calculation error in the system has been amended. Jun-16 Compensation Social Security and Other Benefits Employer contribution to ONA is inaccurate. Employer must adjust the amount of their contributions to ONA based on the average earnings of the workers. The contribution to ONA for all Willbes factories is paid based on the workers' base salary. Jun-16 Compensation Social Security and Other Benefits The amount collected and forwarded for workers' contributions for social insurance funds to ONA is inaccurate. Employer must collect and forward workers' contributions to ONA based on the average earnings of the workers. ONA contributions are based on the base salary. Facility properly collects and forwards workers' contributions to ONA. Jun-16 Occupational Safety and Health Chemicals and Hazardous Substances Jun-16 Occupational Safety and Health Worker Protection Jun-16 Occupational Safety and Health Worker Protection Jun-16 Occupational Safety and Health Jun-16 No MSDS for the glue spray used in the cutting section. Provide MSDS for all chemicals and hazardous substances in use in the workplace. MSDS are available for all chemical substances used in the workplace. Provide workers personal protective clothing and equipment. All workers are provided with the necessary PPE. Several workers were observed standing without fatigue mats. Ensure that the factory is compliant with ergonomic requirements. All standing workers are provided with ergonomic mats. Worker Protection During the factory tour, several machines were seen without the appropriate safety guards. Install appropriate guards on the machines. An inventory of missing guards is being done in order to regularly purchase and install them when needed. Occupational Safety and Health Working Environment Ensure that temperature level is compliant in all sections. Air cooling systems have been installed. Jun-16 Occupational Safety and Health Working Environment Temperatures in the workplace exceed the recommended level of 30 C. Noise level is too high. Ensure that noise level is compliant in all sections. Last check showed that the noise levels in all section was under 90 db. Jun-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets. Increase number of toilets. Jun-16 Occupational Safety and Health Welfare Facilities The factory has an eating area. However, it can only accommodate about 20 per cent of the workforce. Increase capacity of the current eating area. Jun-16 Occupational Safety and Health Health Services and First Aid Medical checks are not systematically provided within the first three months of hiring. Provide medical check to all new workers. Jun-16 Occupational Safety and Health Health Services and First Aid Annual medical checks are not systematically provided. Provide annual medical checks to all workers. Jun-16 Occupational Safety and Health Health Services and First Aid Insufficient medical staff. Ensure that the factory has at least 3 nurses. Jun-16 Occupational Safety and Health Health Services and First Aid Inadequate first aid boxes. Provide sufficient adequate first aid boxes. One worker in the cutting section was seen using a chemical spray without the proper personal protective equipment. An eating area with a capacity for 700 workers has been established and is ready for use and a second eating area, designed for 350 workers, is under construction. The factory has a doctor that performs systematic checks for newly recruited workers. Health checks are performed annually for all workers. The employer provide a sufficient number of readily accessible first aid boxes. BETTER WORK HAITI – 15TH SYNTHESIS REPORT Factory: Val d'Or Apparel Mfg. S.A Location: Port-au-Prince Number of workers: 1260 Date of BW Sep-14 registration: Date of last two Better Nov-16 Work assessments: Nov-15 Advisory and Training Activities 24-Apr-17 29-Aug-17 19-Aug-17 2-Aug-17 2-Aug-17 29-Jul-17 27-Jul-17 5-Jul-17 28-Jun-17 26-Jun-17 17-May-17 11-May-17 1-Apr-17 26-Mar-17 25-Mar-17 17-Mar-17 Factory tour to verify progress in OSH and review of grievance investigation procedures. Elaboration of an action plan on grievance mechanism procedures. Review of ONA deduction calculations. Verification of the latest remediation actions and follow up on progress made on the grievance procedure. Discussion of internal policy with top management and PICC committee with a special focus on the grievance procedures. Review of internal policy with a special focus on the grievance mechanisms. PICC Industry seminar Haitian Labor Law Training Emergency Preparedness & Accident Investigation Training PICC meeting to discuss the role of the committee in the grievance mechanism. Presentation of tools to perform an effective investigation. Training of Trainers on Supervisory Skills PICC meeting Advisory on sexual harassment investigation and prevention. Review of compensation issues. Factory tour to validate the remediation for OSH non compliance issues. Management Skills Training Supervisory Skills Training Workers Rights & Responsibilities Training Industrial Relations Training ASSESSMENT COMPLIANCE CLUSTER COMPLIANCE POINT DETAILS OF NON COMPLIANCE IMPROVEMENT PRIORITIES REMEDIATION EFFORTS MONTHS Factory management conducted their own internal investigation and then implemented the following actions : 1) Training for supervisors and managers on sexual harassment prevention 2) Distribution of Valdor's policy against sexual harassment to supervisors 3) Posting the creole version of the policy on the bulletin board 4) Disciplinary measures taken against the supervisory staff involved in the reported cases. Sick leave is now correctly compensated regarding to the Haitian Labor Code. 11 The sick leave is correctly paid now. It is based on average earnings. 23 Assessment November 2016 Nov-16 Discrimination Gender Confirmed case of sexual harassment Maintain a strict policy against sexual harassment at the workplace and systematically train newly hired workers, supervisors and managers on this topic. Strengthen and encourage the use of grievance reporting mechanisms and address any cases at an early stage. Nov-16 Compensation Paid Leave The payment for sick leaves is not accurate for all workers. Accurately compensate workers for sick leaves in accordance with legal requirements. Nov-16 Compensation Paid Leave The payment for maternity leaves is not accurate for all workers. Accurately compensate workers for sick leaves in accordance with legal requirements. 23 Nov-16 Compensation Social Security and Other Benefits The factory has not registered with the health and maternity insurance provider of OFATMA. Ensure that the factory is affiliated to the health and maternity insurance by OFATMA. The factory invited OFATMA to promote the program with the workers before they start with registration. The factory invited OFATMA to promote the program with the workers before they start with registration. 23 Nov-16 Compensation Social Security and Other Benefits The factory does not collect and forward worker's contribution for the health and maternity insurance of OFATMA. Ensure that the factory is affiliated to the health and maternity insurance by OFATMA. Nov-16 Contract and Human Resources Dialogue, Discipline and Disputes Verbal abuse cases were found at the factory. Reinforce the grievance mechanism system. Provide training on supervisory skills. Post messages encouraging mutual respect throughout the workplace. The factory has launched a series of training sessions for supervisors and management. Awareness raising posters are displayed on the bulletin board to encourage workers to use the suggestion boxes or to report any abuses from supervisors and managers directly to the HR. 11 Nov-16 Occupational Safety and Health Worker Protection The maintenance staff were not using dust masks and gloves, which were provided by management. Train workers on the usage of PPE. 11 Worker Protection Exposed electrical wire found in the workplace. Establish and maintain an effective electrical installation management system. The factory planned to perform Continuous training for the maintenance crew and production operators along the year. They have already held regulars reminder sessions. Electrical wires are properly maintained by the factory electrician. Nov-16 Occupational Safety and Health Nov-16 Occupational Safety and Health Welfare Facilities Insufficient number of toilets. Provide an adequate number of accessible toilets for all workers in accordance with the Haitian labor code. 11 Nov-16 Occupational Safety and Health Welfare Facilities During the factory tour, EAs observed that there was no soap in the workers' toilets. Establish and maintain an effective OSH management system. Management agreed to contact the owner of the industrial park to study the feasibility of adding new toilets. In the meantime, they will try to reallocate some of the men's toilets for the women. Management regularly supplied soap to all the toilets. Also, management aims to train the personnel working in the toilets to monitor this issue regularly. Nov-16 Occupational Safety and Health Health Services and First Aid Insufficient number of medical staff. Comply with the Haitian Labor Code regarding the provision of onsite medical services. 11 Nov-16 Occupational Safety and Health Health Services and First Aid First aid boxes not well supplied. Ensure that all first-aid boxes are adequately equipped and can be easily accessible in a timely manner. Nov-16 Occupational Safety and Health Emergency Preparedness Obstructed and misplaced fire extinguishers found in the workplace. Adequately maintain all firefighting equipment so that they are easily accessible in case of emergencies. The factory has signed a new contract with the medical services provider DASH which include a 5 day Doctor visits as of June 1st, and one nurse. The factory has hired three additional nurses. The factory is in compliance with the articles 478 & 479 of the Haitian Labor Code. The OSH team is being re-trained on these requirements as some of the previously trained members have resigned. All the listed products are in the first aid boxes. During the last advisory the box were opened within the 2 minutes right the request. All fireafter extinguisher area were cleaned up and the firefighting equipment's were easily accessible. 23 11 11 11 11 Nov-16 Occupational Safety and Health Emergency Preparedness Several exit doors could not be fully opened and two other exit doors were found locked. Ensure that the emergency exits are unlocked and unobstructed during working hours. To reduce the impact of the wind on work processes, management will also install plastic curtains on the door ways. Management has installed plastic curtains on all exits doors to let those emergency exits unlocked and to reduce the impact of the wind. 11 Nov-16 Occupational Safety and Health Emergency Preparedness Cell phones were being charged inappropriately throughout the workplace. Provide a designated phone charging station and post "No phone charging" signs in all other areas throughout the workplace. A cell phone charging station was installed. 11 Nov-15 Compensation Overtime Wages Workers not correctly paid for overtime hours worked after 6 pm. Adjust the payroll system to ensure that workers are paid 100% above the normal wage for overtime hours worked after 6 pm. Communicate the new system to all workers. The factory revised the internal procedure for the payment of overtime work at night. Nov-15 Compensation Paid Leave Workers not correctly paid for weekly rest days when they complete 48 hours of work. Nov-15 Compensation Paid Leave Sick leave not systematically paid when workers submit medical certificate. Adjust the payroll system to ensure that, as required by law, workers who complete 48 hours of work are paid for weekly rest days even if they do not complete 6 consecutive days of work. Communicate this change to all workers. Ensure that workers are compensated for sick leaves according to the national law. Provide a list of accepted hospitals and clinics to workers. Hire a doctor to certify sick leave certificates from private hospitals and clinics. Nov-15 Compensation Paid Leave Maternity leave not systematically paid when workers submit medical certificate. Nov-15 Compensation Social Security and Other Benefits The factory has not forwarded the employer's Pay the employer's contribution to contribution to OFATMA for this fiscal year. OFATMA for work-related accident insurance. Nov-15 Compensation Social Security and Other Benefits The factory is not affiliated with OFATMA for health and maternity insurance. Nov-15 Compensation Social Security and Other Benefits The factory does not collect and forward worker's contribution for the health and maternity insurance of OFATMA. Assessment November 2015 Provide a copy of the payment receipts to workers with the appropriate signatures and dates. Ensure that workers are compensated for maternity leaves according to the national law. Provide a list of accepted hospitals and clinics to workers. Hire a doctor to certify maternity leave certificates from non-public hospitals and clinics. Inform workers about OFATMA's maternity and health insurance services. Submit the maternity and health insurance registration documents to OFATMA. Ensure that the payment and an updated list of workers are submitted to OFATMA on a monthly basis. Inform workers about OFATMA's maternity and health insurance services. Submit the maternity and health insurance registration documents to OFATMA. Ensure that the payment and an updated list of workers are submitted to OFATMA on a monthly basis. The employer has agreed to accept medical leave certificates from nonpublic institutions. The employer has agreed to accept maternity leave certificates from non-public institutions. Nov-15 Contract and Human Resources Employment Contracts Internal work rules not compliant with the legal requirements. Update the internal work rules to ensure that the new procedure, which is mainly related to the payment of maternity and sick leaves, is properly documented and sent to MAST for approval. Communicate the updated policy to workers. Update the internal work rules to ensure that the new procedure related to unauthorized absences is properly documented and send it to MAST for approval. Communicate the new policy regarding unauthorized absences to workers. The internal work rules have been updated. Nov-15 Contract and Human Resources Dialogue, Discipline and Disputes Illegal disciplinary measures. Nov-15 Occupational Safety and Health OSH Management Systems The factory does not submit the accidents record to OFATMA on a monthly basis. Ensure that reports of work-related accidents and diseases are maintained and submitted to OFATMA on a monthly basis. Management maintained records for work-related accidents and diseases for the months of October and November 2015 and these were also submitted to OFATMA. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances Several unlabeled containers of chemicals were observed around the workplace. Ensure that all hazardous and chemical substances used in the workplace are properly labeled. The labels should also include the name in creole and a hazard pictogram. This task should be assigned to a specific staff member with clear instructions on how to carry out this task. Review the MSDS' to know which pictograms are needed. Train workers on the importance of labeling and to understand hazard pictograms. All hazardous and chemical substances used in the workplace were properly labeled. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances Several non-compatible chemicals were stored together. The storage area for chemicals and hazardous substances was reorganized. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances No MSDS' were found for the thinner in the storage room or the Pull Out on the inspection tables. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances Chemical mixing for the stamping machines was being done on the floor in front of several workers. Carefully review and follow the storage instructions as noted in MSDS' for all the chemicals used at the factory. Ensure that all chemicals and hazardous substances are stored properly. Staff members working with chemicals should be properly informed about safe storage practices. Ensure that MSDS' are available in the local language for all the chemicals and hazardous substances used in the factory. Identify training needs to raise the workers' and supervisors' awareness on safe chemical handling practices. Nov-15 Occupational Safety and Health Chemicals and Hazardous Substances No functional eye wash stations were observed in the workplace. Provide eye washing stations in the workplace and ensure that they are properly maintained. Nov-15 Occupational Safety and Health Worker Protection Management did not provide appropriate masks for workers using chemicals. Identify the staff in charge of providing and replacing PPE. Update the PPE regulation (based on MSDS and hazard inventory) and provide employees with all the necessary personal protective clothing and equipment accordingly. Train workers on the proper use of PPE. Post signs near the corresponding workstations to remind workers about PPE use. Eye wash stations were installed and the Compliance Manager is in charge of ensuring proper maintenance. Factory has provided proper masks for workers using chemical mixtures. The updated version of the internal work rules is approved by MAST and the new policy on disciplinary measures has been posted. MSDS' have been provided for all chemicals and hazardous substances used at the facility. A special room has been designated for mixing chemicals and proper PPE has also been provided to these workers. An awareness training session has been held. Nov-15 Occupational Safety and Health Worker Protection Seats of workers in the washing area do not meet ergonomic requirements. Washing should be done in a dedicated area where workers are properly accommodated to perform the task. A new area for washing clothes has been designated by the factory administration. Nov-15 Occupational Safety and Health Welfare Facilities Insufficient number of toilets. Increase the number of toilets as per the Haitian Labor Code. Nov-15 Occupational Safety and Health Welfare Facilities Insufficient eating area. Ensure that an adequate eating area is available for all workers. Nov-15 Occupational Safety and Health Emergency Preparedness Non functional emergency lights. Install emergency lights near all exits. Nov-15 Working Time Overtime Overtime hours exceed legal limits. Conduct an analysis of the internal causes for excessive overtime to reduce overtime work. HR should also inform workers in advance about the production schedule. Valdor has adjusted their overtime policy to prohibit excessive overtime work except for urgent production schedules, which must be approved by the General Manager. This policy has also been communicated to the workers. Nov-15 Working Time Overtime Overtime was not voluntary at the factory. Inform all production employees that workers have the choice to refuse to work overtime. Factory reviewed its working hours policy. This policy has been posted on the production floor. Supervisors and workers have been informed that workers have the choice to refuse to work overtime. Any operators working overtime are also required to sign the overtime sheet. Nov-15 Working Time Overtime No authorization from MAST for overtime work. Request an authorization from MAST in order to work overtime. This requirement was eliminated with new regulation. Nov-15 Working Time Leave Breastfeeding breaks are not provided at the factory. Ensure that all eligible workers are provided with breastfeeding breaks. Nov-15 Occupational Safety and Health Health Services and First Aid Nov-15 Occupational Safety and Health Health Services and First Aid No health checks have been conducted for workers who are exposed to work-related hazards. Insufficient number of medical staff. Ensure that workers who are exposed to work-related hazards receive free health checks. Ensure to have required onsite medical staff. Nov-15 Occupational Safety and Health Health Services and First Aid No annual medical checks are provided to workers. Ensure that all workers have at least one annual medical check. The cafeteria has been extended in order to accommodate about 750800 workers during meal times. However, access to the cafeteria is only granted to workers who purchase food from the cafeteria. Emergency lights were installed. 160 BETTER WORK HAITI - 15TH SYNTHESIS REPORT 161 BETTER WORK HAITI - 15TH SYNTHESIS REPORT As a partnership between the International Labor Organization and the International Finance Corporation, a member of the World Bank Group, Better Work brings together various groups - governments, global brands, plant owners, trade unions and workers - to improve Work in apparel industry and make the sector more competitive. CORE DONORS TO BETTER WORK Netherlands Ministry of Foreign Affairs Swiss State Secretariat for Economics Affairs Ministry of Foreign Affairs of Denmark The Government of Australia Represented by the Department of Foreign Affairs and Trade (DFAT) The US Department of Labor Funding is also provided by DFID, Government of France, Government of Canada, Irish Aid, GMAC, Royal Government of Cambodia and private sector donors,including The Walt Disney Company, Levi Strauss Foundation, Gap Inc. and FUNG (1937) Management Ltd