(FY2018) Enquête d'opinion pays Haïti EF2018 : rapport de conclusions

Acknowledgements The Haiti Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jessica Cameron, and Calita Woods oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Antonina Redko provided data support. PORG acknowledges the significant contribution from the Haiti country team and the independent local fielding agency ComDev Consulting. In particular, PORG is grateful for the support from Edmond Bagde Dingamhoudou (Communications Officer) who coordinated the survey related activities from N'Djamena, Haiti. FY 2018 Haiti Country Opinion Survey Report THE WORLD BANK GROUP Public Opinion Research Group November 2018 World Bank Group Country Opinion Survey 2018: Haiti Acknowledgements The Haiti Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Public Opinion Research Group (PORG), led by Sharon Felzer (Senior Communications Officer, Head of PORG). Svetlana Markova, Jessica Cameron, Calita Woods, and Antonina Redko oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. PORG acknowledges the significant contribution from the Haiti country team and the local fielding agency DAGMAR Group. In particular, PORG is grateful for the support from Evelyn Awittor (Senior Country Officer) in Port-au-Prince, Haiti. 2 World Bank Group Country Opinion Survey 2018: Haiti Table of Contents I. Objectives ...................................................................................4 II. Methodology ...............................................................................4 III. Demographics of the Sample.......................................................5 IV. General Issues Facing Haiti ..........................................................8 V. Overall Attitudes toward the World Bank Group .......................12 VI. Sectoral Effectiveness................................................................20 VII. How the World Bank Group Operates .......................................23 VIII. World Bank Group’s Knowledge and Instruments .....................30 IX. The Future Role of the World Bank Group in Haiti ....................34 X. Communication and Outreach ..................................................42 XI. Appendices ................................................................................46 HAITI 3 World Bank Group Country Opinion Survey 2018: Haiti I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Haiti perceive the WBG. The survey explored: ▪ General Issues Facing Haiti ▪ Overall Attitudes toward the World Bank Group ▪ World Bank Group’s Effectiveness and Results ▪ The World Bank Group’s Knowledge Work and Activities ▪ Working with the World Bank Group ▪ The Future Role of the World Bank Group in Haiti ▪ Communication and Information Sharing ▪ Background Information II. Methodology From April to July 2018, 473 stakeholders of the WBG in Haiti were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a Minister; office of a Parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; bilateral and multilateral agencies; private sector organizations; private foundations; the financial sector/ private banks; local NGOs and community-based organizations; international NGOs; the media; independent government institutions; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 134 stakeholders participated in the survey (28% response rate). Respondents either received and returned the questionnaires via post, completed the questionnaire with a representative from the local fielding agency, or completed the questionnaire via the online survey platform Qualtrics. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’14 (response rate was 50%, N=204). Data were weighted to reach the same stakeholder composition in both years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’14 COS report and the nonweighted data presented in appendices A, B, C, D, and F. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix E (page 96). 4 World Bank Group Country Opinion Survey 2018: Haiti III. Demographics of the Sample Current Position ▪ For further analyses, respondents from the Office of the President/Prime Minister were combined with respondents from the office of a minister; respondents from PMUs were combined with consultants/contractors working on WBG-supported projects; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from local NGOs/community based organizations, international NGOs, trade unions, faith-based groups, and youth groups were combined in the “CSO” category; and the small number of respondents from local government, academia/research institutes/think tanks, and the media were included in the “Other” category. There were no respondents from the office of a parliamentarian and private foundations. 5 World Bank Group Country Opinion Survey 2018: Haiti III. Demographics of the Sample (continued) Geographic Locations ▪ For further analyses, the small number of respondents from Cap Haïtien and other localities in Haiti were combined in the “Other” category. Geographic location comparisons can be found in Appendix C (page 87). 6 World Bank Group Country Opinion Survey 2018: Haiti III. Demographics of the Sample (continued) Familiarity with the World Bank Group ▪ Year comparison: Respondents in the FY’14 Country Survey had significantly higher levels of familiarity with the WBG than this year’s respondents (weighted mean in FY’18 = 6.0; weighted mean in FY’14 = 6.9)1. ▪ Respondents’ levels of familiarity with the WBG were significantly, strongly correlated with their ratings of the WBG’s overall effectiveness in Haiti and the extent to which the WBG plays a relevant role in development in Haiti, and significantly, moderately correlated with their ratings of the extent to which the WBG contributes to the country’s development results. 1 Please refer to Appendix E (page 96) for more details on weighting. The means in the chart were calculated based on un-weighted data. 7 World Bank Group Country Opinion Survey 2018: Haiti IV. General Issues Facing Haiti Headed in the Right Direction2 ▪ 2 Year comparison: Respondents in this year’s Country Survey were significantly less positive about the prospects of Haiti compared to respondents in the FY’14 Country Survey. Percentages presented in the chart were calculated based on weighted data from FY’18 and FY’14. 8 World Bank Group Country Opinion Survey 2018: Haiti IV. General Issues Facing Haiti (continued) Development Priority ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the most important development priorities in Haiti were “education” (66%), “public sector governance/reform” (51%), and “job creation/employment” (33%). 9 World Bank Group Country Opinion Survey 2018: Haiti IV. General Issues Facing Haiti (continued) What Would Contribute Most to Reducing Poverty ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the biggest contributors to poverty reduction in Haiti were “job creation/employment” (57%), “education” (51%), “economic growth” (44%), “rural development” (39%), “agricultural development” (34%), and “anti-corruption” (29%). 10 World Bank Group Country Opinion Survey 2018: Haiti IV. General Issues Facing Haiti (continued) Fragility in Haiti 11 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group Attributing Failed/Slow Reform Efforts ▪ Year comparison: Respondents in the previous FY’14 Country Survey most often attributed failed or slow WBG assisted reform efforts to “there is not an adequate level of citizen/civil society participation” (38%), “lack of/inadequate levels of capacity in Government” (36%), “lack of adequate level of decision-making in Government” (29%), “the WBG is not sensitive enough to political/social realities on the ground” (28%), and “reforms are not well thought out in light of country challenges” (23%). 12 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) The World Bank Group’s Overall Effectiveness3 (Indicator Question) Achieving Development Results (Indicator Question) Building/Strengthening Existing Country Systems (Indicator Question) 3 Means presented in the charts on this page were calculated based on weighted data. 13 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) WBG Staffing in Haiti WBG Staff Preparedness4 4 Means in the chart were calculated based on weighted data. 14 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) The World Bank Group Staff’s Skills Mix to Tackle Fragility 15 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) The World Bank Group Partnering with the Right People on the Ground 16 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups ▪ Stakeholder groups: Respondents from PMUs/Consultants/Contractors on WBGsupported projects had the highest mean ratings for the aggregated responses to the twenty-eight COS indicator questions, whereas the respondents from CSOs had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (see page 68). ▪ Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the twenty-eight COS indicator questions (mean rating = 6.2) compared to respondents who do not collaborate with the WBG (mean rating = 5.4). Responses for individual indicator questions by exposure to the WBG can be found in Appendix F (page 101). 17 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) Greatest Value ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG’s greatest values to Haiti were “capacity development” (48%) and “financial resources” (48%). 18 World Bank Group Country Opinion Survey 2018: Haiti V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG’s greatest weaknesses in its work in Haiti were “not adequately sensitive to political/social realities in Haiti” (18%), “not enough public disclosure of its work” (16%), “not collaborating enough with non-state actors” (15%), and “WBG’s processes too complex” (14%). 19 World Bank Group Country Opinion Survey 2018: Haiti VI. Sectoral Effectiveness Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison5 5 Means presented in this chart were calculated based on weighted data. Only those sectors comparable across both FY’14 and FY’18 are presented in this chart. See Appendix E for details. 20 World Bank Group Country Opinion Survey 2018: Haiti VI. Sectoral Effectiveness (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration6 6 Note in the Appendix on the sectoral effectiveness (Appendix A, page 47) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. 21 World Bank Group Country Opinion Survey 2018: Haiti VI. Sectoral Effectiveness (continued) WBG’s Influence on Gender and Climate Change Policy Helping the Poorest 22 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates The World Bank Group’s Work in Haiti: Year Comparison7 The World Bank Group’s Work in Haiti: Collaboration 7 Means in the chart were calculated based on weighted data. 23 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) Overall Perceptions: Year Comparison8 8 Means in the chart were calculated based on weighted data. 24 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) Overall Perceptions: Collaboration 25 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Year Comparison9 9 Means in the chart were calculated based on weighted data. 26 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) The WBG as an Effective Development Partner: Collaboration 27 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) Mobilizing Finance for Development from Private Sector Sources The World Bank Group’s Support to Haiti 28 World Bank Group Country Opinion Survey 2018: Haiti VII. How the World Bank Group Operates (continued) Work in FCV Contexts 29 World Bank Group Country Opinion Survey 2018: Haiti VIII. World Bank Group’s Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities 30 World Bank Group Country Opinion Survey 2018: Haiti VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Haiti’s Knowledge Needs10 (Indicator Question) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) 10 Means in the charts on this page were calculated based on weighted data. 31 World Bank Group Country Opinion Survey 2018: Haiti VIII. World Bank Group’s Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities11 11 Means in the chart were calculated based on weighted data. 32 World Bank Group Country Opinion Survey 2018: Haiti VIII. World Bank Group’s Knowledge and Instruments (continued) Meeting Haiti’s Needs for Financial Instruments12 (Indicator Question) Familiarity with WBG’s New/Expanded Financial Instruments 12 Means in the chart were calculated based on weighted data. 33 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the World Bank Group in Haiti Making the World Bank Group of Greater Value ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should “increase the level of capacity development in the country” (47%), “reduce the complexity of World Bank Group procedures” (26%), and “collaborate more effectively with Government clients” (24%) to make itself of greater value in Haiti. 34 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) The World Bank Group Should Collaborate More with … ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should collaborate more with “academia/think tanks/research institutes” (38%), “private sector” (31%), “Community Based Organizations (CBOs)/local communities” (28%), and “local government” (26%) to ensure better development results in Haiti. 35 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) Where the World Bank Group Should Focus its Resources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that the WBG should focus its resources on “education” (59%), “public sector governance/ reform” (49%), “transport” (30%), “energy” (30%), “job creation/employment” (29%), and “agriculture and rural development” (28%). 36 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) Future Combination of the WBG Services 37 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) World Bank Group Support 38 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) The WBG Playing a Leading Role vs. Other Donors 39 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) WBG Collaboration with the UN 40 World Bank Group Country Opinion Survey 2018: Haiti IX. The Future Role of the WBG in Haiti (continued) Partnering with Organizations 41 World Bank Group Country Opinion Survey 2018: Haiti X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 68) for all responses by stakeholder groups. General Information Sources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that they got most of their information about economic and social development issues in Haiti from “Internet” (62%), “local newspapers” (48%), and “local radio” (28%). 42 World Bank Group Country Opinion Survey 2018: Haiti X. Communication and Outreach (continued) Preferred Information Sources ▪ Year comparison: Respondents in the previous FY’14 Country Survey indicated that they would prefer to receive information from the WBG through “Direct contact with World Bank Group” (40%), “e-Newsletters” (40%), “World Bank Group’s website” (33%), “World Bank Group’s publications and other written materials” (33%), and “World Bank Group’s seminars/workshops/conferences” (32%). 43 World Bank Group Country Opinion Survey 2018: Haiti X. Communication and Outreach (continued) Access to the Internet ▪ 99 percent of respondents in this year’s Country Survey indicated that they had reliable access to the Internet. The WBG Website Usage13 13 Percentages in the chart were calculated based on weighted data. 44 World Bank Group Country Opinion Survey 2018: Haiti X. Communication and Outreach (continued) Use of the WBG’s Social Media Channels Frequency of Digital WBG Usage 45 World Bank Group Country Opinion Survey 2018: Haiti XI. Appendices A. Responses to All Questions across All Respondents...................... 47 B. Responses to All Questions by Stakeholder Groups ...................... 68 C. Responses to Indicator Questions by Geographic Location .......... 87 D. Responses to Select Questions by Levels of Collaboration with the World Bank Group .......................................................... 89 E. Responses to Select Questions by Year......................................... 96 F. Indicator Questions as a Function of Exposure to the WBG ........ 101 G. WBG Country Opinion Survey FY18 – Haiti Questionnaire………… 102 HAITI 46 World Bank Group Country Opinion Survey 2018: Haiti Appendix A: Responses to All Questions across All Respondents (N=134) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don’t know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. General Issues Facing Haiti Percentage of Respondents 1. In general, would you say that Haiti is headed in ... ? The right direction The wrong direction Not sure 47 (N=118) 30.5% 28.0% 41.5% World Bank Group Country Opinion Survey 2018: Haiti A. General Issues Facing Haiti (continued) 2. Listed below are a number of development priorities in Haiti. Please identify which of the following you consider the most important development priorities in Haiti? (Choose no more than THREE) Education Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Anti corruption Agriculture and rural development Security/stabilization Energy (e.g., electricity) Environmental sustainability Economic growth Law and justice Job creation/employment Local governance and institutions Waste management Transport (e.g., roads, bridges, transportation) Health Poverty reduction Water and sanitation Domestic private sector development Gender equity (closing the gap between women and men, and boys and girls) Food security Disaster prevention Social protection (e.g., pensions, social safety nets) Disaster management Foreign direct investment Urban development and upgrading Trade and exports Social cohesion Equality of opportunity (i.e., social inclusion) Information and communications technology Global/regional integration Regional conflict and tensions Financial markets Gender based violence Crime and violence Natural resource management (renewable/non-renewable) Climate change (e.g., mitigation, adaptation) Communicable and non-communicable diseases (specifically cholera) 48 Percentage of Respondents (Responses Combined; N=127) 48.0% 39.4% 21.3% 20.5% 17.3% 15.7% 12.6% 12.6% 11.8% 11.8% 7.9% 7.9% 7.9% 7.1% 6.3% 5.5% 5.5% 4.7% 4.7% 4.7% 3.9% 3.9% 3.9% 3.1% 2.4% 2.4% 2.4% 0.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% World Bank Group Country Opinion Survey 2018: Haiti A. General Issues Facing Haiti (continued) 3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Haiti? (Choose no more than THREE) Job creation/employment Agriculture and rural development Economic growth Education Anti corruption Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Local governance and institutions Social protection (e.g., pensions, social safety nets) Energy (e.g., electricity) Health Transport (e.g., roads, bridges, transportation) Domestic private sector development Food security Foreign direct investment Law and justice Security/stabilization Environmental sustainability Equality of opportunity (i.e., social inclusion) Trade and exports Disaster management Water and sanitation Waste management Disaster prevention Gender equity (closing the gap between women and men, and boys and girls) Natural resource management (renewable/non-renewable) Crime and violence Urban development and upgrading Social cohesion Communicable and non-communicable diseases (specifically cholera) Information and communications technology Climate change (e.g., mitigation, adaptation) Financial markets Global/regional integration Regional conflict and tensions Gender based violence 49 Percentage of Respondents (Responses Combined; N=132) 40.2% 38.6% 35.6% 28.0% 27.3% 25.0% 11.4% 9.8% 9.1% 7.6% 7.6% 6.8% 6.1% 5.3% 5.3% 4.5% 4.5% 4.5% 3.8% 3.0% 2.3% 2.3% 2.3% 1.5% 1.5% 1.5% 0.8% 0.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% World Bank Group Country Opinion Survey 2018: Haiti A. General Issues Facing Haiti (continued) 4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Haiti? (Choose no more than TWO) Quality education and training that better ensure job opportunity Better access to capital and entrepreneurial opportunities (i.e., to start small and medium sized businesses) Consistent economic growth Better access to education Better management of public resources Greater access to health services and nutrition for citizens Greater access to micro-finance A growing middle class Better opportunity for citizens who live in rural areas Services to the poor through social safety nets Better quality public services Better employment opportunities for young people Greater voice and participation for citizens to help ensure greater accountability Other Better opportunity for citizens who live in urban areas Better employment opportunities for women 5. The World Bank Group estimated that two billion people now live in countries where development outcomes are affected by Fragility, Conflict, and Violence (FCV). When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Haiti. (Choose no more than TWO) High levels of corruption Weak institutional capacity Political uncertainty/instability Policy inconsistency Lack of access to development finance Weak social cohesion Food insecurity Lack of security (i.e., conflict and violence) Weak accountability Other None. I do not consider Haiti a fragile state. 50 Percentage of Respondents (Responses Combined; N=125) 35.2% 27.2% 23.2% 16.0% 16.0% 14.4% 12.8% 12.0% 11.2% 8.0% 7.2% 5.6% 4.0% 2.4% 1.6% 1.6% Percentage of Respondents (Responses Combined; N=127) 44.1% 35.4% 32.3% 22.8% 16.5% 15.0% 14.2% 7.9% 3.9% 3.1% 1.6% World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group Familiarity How familiar are you with the work of these organizations in Haiti? (1-Not N 126 123 118 familiar at all, 10-Extremely familiar) 1. 2. 3. World Bank Group Inter-American Development Bank (IDB/BID) Caribbean Development Bank (CDB) Overall, please rate your impression of the effectiveness of these organizations in Haiti. (1-Not effective at all, 10-Extremely effective) 4. World Bank Group* 5. Inter-American Development Bank (IDB/BID) 6. Caribbean Development Bank (CDB) Staff Preparedness 7. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Haiti solve its most complicated development challenges? (1-To no degree at all, 10-To a very significant degree) 51 DK 0 0 0 Mean 5.98 5.97 3.15 SD 2.36 2.53 2.44 Effectiveness N 96 92 40 DK 13 13 40 Mean 6.11 6.03 4.12 SD 1.94 1.85 2.24 N DK Mean SD 98 25 6.47 1.96 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) 8. When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Haiti? (Choose no more than THREE) Education Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Agriculture and rural development Energy (e.g., electricity) Job creation/employment Economic growth Water and sanitation Poverty reduction Anti corruption Transport (e.g., roads, bridges, transportation) Local governance and institutions Waste management Domestic private sector development Health Law and justice Foreign direct investment Food security Natural resource management (renewable/non-renewable) Climate change (e.g., mitigation, adaptation) Disaster management Social protection (e.g., pensions, social safety nets) Urban development and upgrading Disaster prevention Environmental sustainability Trade and exports Security/stabilization Financial markets Gender based violence Equality of opportunity (i.e., social inclusion) Gender equity (closing the gap between women and men, and boys and girls) Global/regional integration Social cohesion Information and communications technology Regional conflict and tensions Communicable and non-communicable diseases (specifically cholera) Crime and violence 52 Percentage of Respondents (Responses Combined; N=131) 38.9% 31.3% 28.2% 22.9% 21.4% 16.8% 15.3% 13.0% 12.2% 11.5% 9.2% 8.4% 6.9% 6.9% 6.1% 5.3% 4.6% 3.8% 3.8% 3.8% 3.8% 3.1% 3.1% 3.1% 2.3% 2.3% 1.5% 1.5% 1.5% 0.8% 0.8% 0.8% 0.8% 0.0% 0.0% 0.0% World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) 9. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Haiti? Financial resources Bringing together different groups of stakeholders to discuss and address critical development issues Technical assistance Strategy formulation Supporting capacity building through World Bank Group supported projects Donor coordination Policy advice, studies, analyses Promoting knowledge sharing Data and statistics Mobilizing third party financial resources Other Percentage of Respondents (N=118) Greatest 2nd Greatest Value Value Combined 24.3% 19.5% 43.8% 29.6% 5.9% 35.5% 13.0% 2.6% 15.3% 14.4% 28.3% 17.0% 10.4% 5.9% 16.4% 7.0% 4.3% 3.5% 1.7% 2.6% 0.9% 9.3% 7.6% 8.5% 7.6% 5.1% 0.8% 16.3% 12.0% 12.0% 9.4% 7.7% 1.7% 10. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Haiti? (Choose no more than TWO) Not aligned with country priorities Not adequately sensitive to political/social realities in Haiti World Bank Group’s processes too slow Not in it for the long term Don’t know Not enough public disclosure of its work Too influenced by developed countries World Bank Group’s processes too complex Not working enough through Haitian institutions Its advice and strategies do not lend themselves to practical problem solving Not willing to honestly criticize policies and reform efforts in the country Not collaborating enough with private sector Not sufficiently focused on results Staff too inaccessible Not collaborating enough with civil society (including NGOs, CBOs, beneficiary representatives) Other Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies Inadequate number of World Bank Group staff members located in the country Arrogant in its approach Inadequate World Bank Group’s staffing in Haiti The credibility of its knowledge/data Not exploring alternative policy options Not focused enough on issues that are unique to fragile countries 53 Percentage of Respondents (Responses Combined; N=124) 24.2% 18.5% 16.9% 14.5% 13.7% 13.7% 12.9% 12.9% 7.3% 7.3% 5.6% 4.8% 4.0% 3.2% 3.2% 2.4% 2.4% 2.4% 1.6% 0.8% 0.8% 0.0% 0.0% World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) 11. To what extent do you believe that the World Bank Group’s work and support help the poorest (i.e., the bottom 40 percent of the income distribution) in Haiti? (Select only ONE response) To a fully sufficient degree To a somewhat sufficient degree To a somewhat insufficient degree To a very insufficient degree Don’t know 12. How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Haiti Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) 7. Investment Project Financing (IPF) 8. Development Policy Financing (DPF—Budget Support) 9. Trust funds and grants 10. IFC Investment Services 11. IFC Advisory Services 13. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Academia/think tanks/research institutes Local government Private sector Beneficiaries University groups Youth Local NGOs/Community Based Organizations Don’t know Regional organizations (e.g., OAS, CARICOM) Donor community Parliament Media Other Foundations UN agencies International NGOs Emerging donors UN and regional peace keeping forces To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) 14. Overall the World Bank Group currently plays a relevant role in development in Haiti* 15. The World Bank Group’s work is aligned with what I consider the development priorities for Haiti* 54 Percentage of Respondents (N=129) 3.9% 30.2% 29.5% 22.5% 14.0% Effectiveness N 62 64 64 41 40 N/A 52 52 48 68 67 Mean 6.42 5.63 6.13 5.56 5.43 SD 1.78 1.98 2.06 1.79 1.99 Percentage of Respondents (Responses Combined; N=129) 38.8% 37.2% 26.4% 18.6% 14.7% 13.2% 11.6% 6.2% 3.9% 3.9% 3.1% 3.1% 2.3% 2.3% 2.3% 0.8% 0.8% 0.0% N Level of Agreement DK Mean SD 115 14 5.99 2.10 106 20 5.28 2.17 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) 16. Responsiveness to needs* 17. Flexibility (in terms of the institution’s products and services)* 18. Flexibility (in terms of changing country circumstances)* 19. Being inclusive* 20. Openness (sharing data and other information)* 21. Collaboration with the Government* 22. The speed in which it gets things accomplished on the ground* 23. Helping to bring discipline/effective supervision to implementation of investment projects* 24. Collaboration with civil society* 25. Staff accessibility* 26. Collaboration with other donors and development partners* 27. Collaboration with the private sector* 28. Collaboration with the UN* 29. Straightforwardness and honesty* 30. Treating clients and stakeholders in Haiti with respect* 31. Being a long-term partner* 32. To what extent does the World Bank Group partner with the right people to support work on the ground in Haiti? (Select only ONE response) Nearly never Rarely Sometimes Nearly always Don’t know Prefer not to answer 33. Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in Haiti? (Select no more than TWO) Haiti’s largest multilateral development partners (e.g., IDB, CDB, EU, OAS) United Nations Development Program (UNDP) Haiti’s main bilateral partners (e.g., Canada, US, etc.) Don’t know World Health Organization (WHO) World Food Program (WFP) The United Nations International Children's Emergency Fund (UNICEF) I don’t believe the World Bank Group needs to partner with humanitarian organizations. United Nations Mission for Justice Support in Haiti (MINUJUSTH) 55 Degree N 93 82 86 68 84 99 88 DK 25 33 30 44 31 18 23 Mean 5.72 5.00 5.27 6.31 6.55 6.75 4.93 SD 1.91 1.81 1.92 1.81 1.81 1.75 1.93 93 24 6.55 2.04 64 86 70 52 43 73 73 87 50 30 44 63 71 40 42 32 5.17 6.00 6.74 5.50 6.86 6.79 6.58 7.14 1.88 2.21 1.71 2.06 1.98 1.99 1.90 2.03 Percentage of Respondents (N=125) 0.8% 3.2% 27.2% 20.0% 32.0% 16.8% Percentage of Respondents (Responses Combined; N=127) 46.5% 25.2% 23.6% 22.0% 15.7% 11.8% 11.0% 8.7% 6.3% World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) 34. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) Reforms are not well thought out in light of country challenges Poor coordination within the Government The World Bank Group is not sensitive enough to political/social realities on the ground Corruption Political pressures and obstacles Ongoing political instability Lack of/inadequate levels of capacity in Government There is not an adequate level of citizen/civil society participation The World Bank Group does not provide the government with consistent support throughout the reform effort Inadequate funding Poor donor coordination There is an inadequate level of private sector participation and support Poor coordination within the World Bank Group Other Percentage of Respondents (Responses Combined; N=122) 45.1% 32.0% 32.0% 26.2% 26.2% 21.3% 18.9% 17.2% 10.7% 10.7% 9.8% 7.4% 4.1% 2.5% C. World Bank Group’s Effectiveness and Results 1. In Haiti, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10To a very significant degree) 1. 2. Gender (i.e., closing the gap between women and men, and boys and girls) The impact of climate change 56 N 77 74 DK 45 46 Mean 5.77 5.35 SD 1.95 2.04 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) 2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haiti? (1-Not effective at all, 10-Very effective) 1. 2. Social protection (e.g., pensions, social safety nets) Gender equity (closing the gap between women and men, and boys and girls) 3. Domestic private sector development 4. Education 5. Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 6. Global/regional integration 7. Food security 8. Urban development and upgrading 9. Energy (e.g., electricity) 10. Water and sanitation 11. Waste management 12. Job creation/employment 13. Health 14. Financial markets 15. Transport (e.g., roads, bridges, transportation) 16. Agriculture and rural development 17. Trade and exports 18. Crime and violence 19. Natural resource management (renewable/non-renewable) 20. Environmental sustainability 21. Climate change (e.g., mitigation, adaptation) 22. Poverty reduction 23. Anti corruption 24. Law and justice 25. Economic growth 26. Disaster prevention 27. Disaster management 28. Foreign direct investment 29. Equality of opportunity (i.e., social inclusion) 30. Communicable and non-communicable diseases (specifically cholera) 31. Information and communications technology 32. Gender based violence 33. Security/stabilization 34. Regional conflict and tensions 35. Local governance and institutions 36. Social cohesion Achieving Development Results* 3. To what extent does the World Bank Group’s work help to achieve development results in Haiti? (1-To no degree at all, 10-To a very significant degree) 57 Effectiveness N 48 DK 72 Mean 4.44 SD 2.19 62 56 5.66 1.83 53 87 62 30 4.94 5.91 1.97 1.99 80 36 5.74 1.81 47 49 59 71 70 57 61 68 36 66 67 37 33 47 65 56 72 59 48 62 63 63 31 55 41 37 36 39 26 59 48 61 63 52 44 42 54 50 47 76 48 48 76 80 68 50 58 42 56 68 48 50 50 83 58 72 75 76 74 85 53 66 4.66 4.82 4.92 5.21 5.39 4.28 4.82 5.41 4.64 5.80 5.64 4.35 4.33 4.79 5.46 4.98 5.10 4.75 4.52 5.06 5.40 5.52 4.03 5.55 5.37 4.76 5.31 4.64 4.38 5.05 4.73 2.04 1.87 2.12 2.17 2.07 1.88 1.90 1.93 2.44 2.15 2.01 2.07 1.83 1.88 2.11 2.08 1.96 1.86 2.20 1.92 2.07 2.00 2.14 1.95 2.06 1.94 2.14 2.07 2.26 2.18 2.35 N DK Mean SD 103 18 5.35 1.70 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) Building and Strengthening Country Systems* 4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Haiti? (1- N DK Mean SD 90 28 6.08 1.84 N DK Mean SD 86 33 5.13 1.95 87 31 5.59 1.89 N DK Mean SD 51 68 4.88 1.86 To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10-Strongly agree) 5. The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, IFC investments, etc.) meet the needs of Haiti* 6. The World Bank Group meets Haiti’s needs for knowledge services (e.g., research, analysis, data generation and dissemination, technical assistance)* Mobilizing Finance for Development 7. How effectively does the World Bank Group help Haiti to mobilize finance for development from private sector sources? (1-Not effectively at all, 10-Very effectively) 8. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CAT-DDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Haiti? (Select only ONE response) Very familiar Somewhat familiar Somewhat unfamiliar Very unfamiliar Don’t know Percentage of Respondents (N=121) 2.5% 13.2% 19.0% 32.2% 33.1% How effectively does the World Bank Group support Haiti’s efforts … ? (1-Not effectively at all, 10-Very effectively) 9. To build stronger domestic resource mobilization systems in the Government (e.g., tax collection) 10. To develop better and stronger data collection/analytics systems within the Government 11. To strengthen the country’s crisis preparedness Systematic Country Diagnosis and Country Partnership Framework Activities 12. How effectively do the World Bank Group’s Systematic Country Diagnosis and Country Partnership Framework activities support Haiti’s efforts to manage crisis related risks? (1-Not effectively at all, 10-Very effectively) 58 N DK Mean SD 57 60 5.26 2.12 74 44 5.93 1.87 77 42 5.26 2.22 N DK Mean SD 32 79 5.37 1.98 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) 13. When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent WBG’s activities? (Select only ONE response) The World Bank Group is providing less valuable support than in the past, to enhance the Haiti’s ability to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Haiti’s ability to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying and monitoring risks in Haiti has remained constant Don’t know Percentage of Respondents (N=119) 1.7% 29.4% 11.8% 57.1% D. The World Bank Group’s Knowledge Work and Activities 1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Weekly Monthly A few times a year Rarely Never In Haiti, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) 2. Are timely 3. Include appropriate level of stakeholder involvement during preparation 4. Lead to practical solutions 5. Are accessible (well written and easy to understand) 6. Are source of relevant information on global good practices 7. Are adequately disseminated 8. Are translated enough into local language 9. Are adaptable to Haiti’s specific development challenges and country circumstances* Overall Evaluations 10. Overall, how significant a contribution do you believe the World Bank Group’s knowledge work and activities make to development results in your country?* (1-Not significant at all, 10-Very significant) 11. Overall, how would you rate the technical quality of the World Bank Group’s knowledge work and activities?* (1-Very low technical quality, 10-Very high technical quality) 59 Percentage of Respondents (N=117) 14.5% 16.2% 38.5% 17.1% 13.7% N 74 70 77 80 81 82 79 Degree DK Mean 33 6.89 35 6.09 32 5.82 29 6.53 30 7.14 28 5.90 32 4.96 SD 1.52 1.83 1.80 1.71 1.66 2.25 2.27 82 30 5.60 2.00 N DK Mean SD 95 21 6.35 1.66 96 21 6.92 1.70 World Bank Group Country Opinion Survey 2018: Haiti E. Working with the World Bank Group 1. When working with the World Bank Group on programs, projects and other activities, do you believe that the team … ? (Select only ONE response) Almost never has the right skills mix to tackle the challenges of fragility Rarely has the right skills mix to tackle the challenges of fragility Sometimes has the right skills mix to tackle the challenges of fragility Almost always has the right skills mix to tackle the challenges of fragility Don't know Almost never has the right skills mix to tackle the challenges of fragility Percentage of Respondents (N=115) 0.0% 3.5% 33.9% 26.1% 21.7% 14.8% To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) 2. 3. 4. 5. 6. 7. 8. The World Bank Group disburses funds promptly The World Bank Group effectively monitors and evaluates the projects and programs it supports The World Bank Group’s approvals and reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” requirements are reasonable The World Bank Group takes decisions quickly in Haiti* Working with the World Bank Group increases Haiti's institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them* WBG Staffing in Haiti 9. To what extent do you believe the World Bank Group is adequately staffed in Haiti? (1-To no degree at all, 10-To a very significant degree) 60 N 87 Level of Agreement DK Mean SD 31 4.56 2.45 97 22 6.88 1.94 84 68 80 92 34 50 35 23 5.80 6.69 5.16 6.16 2.04 2.02 2.05 2.02 66 51 6.86 2.01 N DK Mean SD 53 68 6.42 2.00 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti 1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Haiti? (Choose no more than TWO) Reduce the complexity of obtaining World Bank Group financing Increase the level of capacity development in the country Help to bring discipline/effective supervision to implementation of World Bank Group projects Collaborate more effectively with Government clients (e.g., national, state, local) Work faster Improve the quality of its experts as related to Haiti’s specific challenges Offer more innovative knowledge services Work more with civil society and beneficiary representatives Leverage the private sector more (i.e., mobilize private sector development) Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) Ensure greater selectivity in its work Offer more innovative financial products Other Work more with private sector Provide more adequate data/knowledge/statistics/figures on Haiti’s economy Increase the level of World Bank Group staffing in Haiti’s office 2. When considering the combination of services that the World Bank Group offers in Haiti, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Haiti? (Select only ONE response) Financial services (e.g., project financing and budget support, IFC loans and investments in the private sector) The combination is appropriate for Haiti Don't know Convening services Knowledge products None of the above 3. What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing circumstances when both institutions are engaged Develop joint or complementary projects with the UN, leveraging each organization’s comparative advantages Develop guidelines, framework and tools to facilitate operational cooperation and cross-financing Share more information about the World Bank Group’s activities, products, and knowledge Organize more joint meetings and missions with the UN Involve UN experts to a greater degree in World Bank Group activities Other 61 Percentage of Respondents (Responses Combined; N=115) 30.4% 30.4% 14.8% 14.8% 13.9% 13.0% 9.6% 9.6% 9.6% 8.7% 7.8% 7.0% 6.1% 5.2% 4.3% 4.3% 3.5% Percentage of Respondents (N=115) 40.0% 34.8% 12.2% 7.0% 5.2% 0.9% Percentage of Respondents (Responses Combined; N=109) 52.3% 51.4% 47.7% 34.9% 27.5% 13.8% 4.6% World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti (continued) 4A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Haiti? (Choose no more than THREE) Improving governance, transparency and accountability Public financial management Access to basic infrastructure services (water, electricity, transport) Access to basic social services (health, education) Support domestic resource mobilization Capacity of state institutions Jobs Social safety nets Food security Disaster response and management Access to justice systems Social cohesion Improving livelihoods Stimulating dialogue to promote peace and stability Disaster preparedness Reducing gender based violence Conflict resolution mechanisms Security mechanisms 4B. Which THREE areas below would benefit most from other donors in Haiti? (Choose no more than THREE) Access to basic infrastructure services (water, electricity, transport) Disaster response and management Improving governance, transparency and accountability Public financial management Food security Jobs Disaster preparedness Access to basic social services (health, education) Stimulating dialogue to promote peace and stability Access to justice systems Capacity of state institutions Social cohesion Reducing gender based violence Improving livelihoods Security mechanisms Support domestic resource mobilization Conflict resolution mechanisms Social safety nets 62 Percentage of Respondents (Responses Combined; N=116) 56.0% 40.5% 37.9% 27.6% 18.1% 17.2% 12.9% 12.1% 11.2% 11.2% 10.3% 7.8% 6.9% 6.0% 6.0% 4.3% 3.4% 2.6% Percentage of Respondents (Responses Combined; N=107) 25.2% 25.2% 21.5% 19.6% 19.6% 18.7% 18.7% 16.8% 15.9% 15.9% 15.9% 14.0% 12.1% 12.1% 10.3% 10.3% 9.3% 8.4% World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti (continued) 5. To what degree does the World Bank Group support with its resources (financial, technical, knowledge and convening power)? (1-To no degree at all, 10-To a very significant degree) 1. Social cohesion 2. Public financial management 3. Reducing gender based violence 4. Disaster preparedness 5. Disaster response and management 6. Access to justice systems 7. Security mechanisms 8. Conflict resolution mechanisms 9. Support domestic resource mobilization 10. Access to basic social services (health, education) 11. Capacity of state institutions 12. Jobs 13. Improving livelihoods 14. Access to basic infrastructure services (water, electricity, transport) 15. Food security 16. Improving governance, transparency and accountability 17. Social safety nets 18. Stimulating dialogue to promote peace and stability Degree N 28 41 27 41 48 29 27 27 33 44 44 39 38 46 36 43 31 27 DK 52 42 53 42 35 52 52 49 45 39 37 42 41 38 41 40 50 54 Mean 5.46 6.78 5.85 6.22 6.67 5.79 5.48 6.04 6.06 6.43 6.30 5.92 5.97 6.85 6.14 6.84 5.90 5.93 SD 2.05 1.65 2.03 1.86 1.49 2.09 2.19 2.23 1.95 1.70 1.85 1.87 1.85 1.94 1.99 1.91 2.20 2.48 G. Communication and Information Sharing Percentage of Respondents 1. How frequently do you interact with the World Bank Group now in Haiti? Never Less than once a year Once a year to a few times a year Less than once a month At least once a month At least once a week 2. How much face-to-face access would you like to have with the World Bank Group in Haiti (i.e., discussions, meetings, conferences, workshops, training, etc.)? (Select only ONE response) I prefer more frequent interactions with the World Bank Group I prefer the frequency of my interactions with the World Bank Group to be just about the same as they are currently I prefer less frequent interactions with the World Bank Group I prefer to have no face to face interactions with the World Bank Group Prefer not to answer 63 (N=114) 14.9% 12.3% 22.8% 11.4% 26.3% 12.3% Percentage of Respondents (N=118) 61.9% 22.9% 0.8% 1.7% 12.7% World Bank Group Country Opinion Survey 2018: Haiti G. Communication and Information Sharing (continued) 3. How do you get most of your information about economic and social development issues in Haiti? (Choose no more than TWO) Internet Local radio Local newspapers Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) Periodicals Local television Other International television International newspapers International radio Percentage of Respondents 4. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) World Bank Group’s seminars/workshops/conferences World Bank Group’s publications and other written materials Direct contact with World Bank Group (i.e., face to face meetings/discussions) e-Newsletters World Bank Group’s website Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) Other Mobile phones Percentage of Respondents 5. Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Yes No (Responses Combined; N=115) 58.3% 32.2% 25.2% 22.6% 19.1% 11.3% 7.0% 5.2% 4.3% 2.6% (Responses Combined; N=115) 46.1% 41.7% 39.1% 32.2% 20.9% 5.2% 4.3% 2.6% Percentage of Respondents (N=117) 25.6% 74.4% Percentage of Respondents 6. Do you have reliable access to the Internet? Yes No (N=118) 99.2% 0.8% Percentage of Respondents 7. Do you use/have you used the World Bank Group website? Yes No (N=116) 62.9% 37.1% 8. Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)? Yes No Percentage of Respondents 9. Which Internet connection do you use primarily when visiting a World Bank Group website? High speed/WiFi Dial-up Percentage of Respondents 64 (N=116) 32.8% 67.2% (N=101) 77.2% 22.8% World Bank Group Country Opinion Survey 2018: Haiti G. Communication and Information Sharing (continued) 10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? Weekly Monthly A few times a year Rarely Never Percentage of Respondents (N=115) 21.7% 13.9% 28.7% 20.0% 15.7% Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) 11. I find the World Bank Group’s websites easy to navigate 12. I find the information on the World Bank Group’s websites useful 13. The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the institution N 64 64 47 Level of Agreement DK Mean SD 9 7.20 1.66 9 7.77 1.37 65 7.30 1.84 H. Background Information 1. Which of the following best describes your current position? (Select only ONE response) Employee of a Ministry, Ministerial Department or Government Agency Project Management Unit (PMU) overseeing implementation of project Consultant/Contractor working on World Bank Group supported project/ program Other Bilateral/Multilateral Agency Private Sector Organization Judiciary Branch Office of the President, Prime Minister Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) Media (press, radio, TV, web, etc.) Academia/Research Institute/Think Tank Office of Minister International NGOs Local Government Office or Staff Local NGO/Community Based Organization Financial Sector/Private Bank Trade Union Faith-Based Group Youth Group 65 Percentage of Respondents (N=125) 18.4% 16.0% 11.2% 9.6% 6.4% 5.6% 5.6% 4.8% 4.8% 3.2% 3.2% 2.4% 2.4% 1.6% 1.6% 0.8% 0.8% 0.8% 0.8% World Bank Group Country Opinion Survey 2018: Haiti H. Background Information (continued) 2. Please identify the primary specialization of your work. (Select only ONE response) Other Transport and ICT Generalist (specialized in multiple sectors) Environment and natural resources Governance Water Education Energy and extractives Finance and markets Health, nutrition, and population Trade and competitiveness Social protection and labor Macroeconomics and fiscal management Gender Urban, rural, and social development Poverty Jobs Agriculture Climate Change Percentage of Respondents 3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, or MIGA) in your country? Yes No Percentage of Respondents 4. Which of the following agencies of the World Bank Group do you primarily engage with in Haiti? (Select only ONE response) The World Bank (IDA) Other The International Finance Corporation (IFC) The Multilateral Investment Guarantee Agency (MIGA) Percentage of Respondents (N=122) 22.1% 9.8% 9.0% 8.2% 7.4% 6.6% 6.6% 5.7% 4.9% 4.1% 3.3% 1.6% 1.6% 1.6% 1.6% 1.6% 1.6% 1.6% 0.8% (N=125) 59.2% 40.8% (N=103) 64.1% 27.2% 8.7% 0.0% Percentage of Respondents 5. Do your projects involve both the World Bank and the IFC? Yes No 6. If yes, what was your view of how the two institutions work together in Haiti? (Select only ONE response) The two institutions work well together The way the two institutions work together needs improvement The two institutions do not work well together Don't know 66 (N=108) 18.5% 81.5% Percentage of Respondents (N=19) 57.9% 21.1% 0.0% 21.1% World Bank Group Country Opinion Survey 2018: Haiti H. Background Information (continued) 7. Which of the following describes most of your exposure to the World Bank Group in Haiti? (Choose no more than TWO) Collaborate as part of my professional duties Engage in World Bank Group related/sponsored events/activities Use World Bank Group reports/data Use World Bank Group website for information, data, research, etc. Observer (i.e., follow in media, discuss in informal conversations, etc.) Percentage of Respondents (Responses Combined; N=114) 57.9% 29.8% 26.3% 20.2% 19.3% Percentage of Respondents 8. What’s your gender? Female Male (N=124) 26.6% 73.4% Percentage of Respondents 9. What’s your age? 25 and under 26-35 36-45 46-55 56 and above (N=125) 1.6% 11.2% 27.2% 30.4% 29.6% Percentage of Respondents 10. Which best represents your geographic location? Port-au-Prince Cap Haïtien Other localities in Haiti (N=128) 86.7% 4.7% 8.6% 67 World Bank Group Country Opinion Survey 2018: Haiti Appendix B: Responses to All Questions by Stakeholder Groups14  Office of the President/Prime Minister/Minister N=9  Employee of a Ministry N=23  PMU/Consultant N=34  Bilateral/Multilateral Agency N=8  Private Sector/Financial Sector/Private Bank N=8  CSO N=8  Independent Government Institution N=6  Judiciary Branch N=7  Other N=22 A. General Issues facing Haiti In general, would you say that Haiti is headed in ... ?* Percentage of Respondents The right direction The wrong direction Not sure *Significantly different between stakeholder groups 14 Office of the President/Prime Employee of Minister/Minister a Ministry 75.0% 38.9% 12.5% 16.7% 12.5% 44.4% PMU/ Consultant 20.0% 23.3% 56.7% Bilateral/ Multilateral Agency 25.0% 37.5% 37.5% Private Sector/ Financial Sector/ Private Bank 28.6% 57.1% 14.3% CSO 0.0% 85.7% 14.3% Independent Government Institution 33.3% 66.7% 0.0% Judiciary Branch 33.3% 16.7% 50.0% Other 25.0% 15.0% 60.0% Only 125 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 68 World Bank Group Country Opinion Survey 2018: Haiti A. General Issues facing Haiti (continued) Listed below are a number of development priorities in Haiti. Please identify which of the following you consider the most important development priorities in Haiti? (Choose no more than THREE) Percentage of Respondents (Responses combined) Social protection Gender equity Domestic private sector development Education Security/stabilization Public sector governance/reform Global/regional integration Food security Urban development and upgrading Energy Water and sanitation Regional conflict and tensions Waste management Job creation/employment Health Financial markets Gender based violence Environmental sustainability Transport Agriculture and rural development Trade and exports Crime and violence Social cohesion Natural resource management Climate change Poverty reduction Anti corruption Law and justice Economic growth Local governance and institutions Disaster prevention Equality of opportunity Communicable and non-communicable diseases Information and communications technology Disaster management Foreign direct investment Office of the President/Prime Employee of Minister/Minister a Ministry 0.0% 0.0% 0.0% 0.0% 25.0% 4.5% 37.5% 59.1% 0.0% 13.6% 75.0% 27.3% 0.0% 0.0% 0.0% 18.2% 0.0% 0.0% 25.0% 27.3% 0.0% 13.6% 0.0% 0.0% 0.0% 9.1% 25.0% 4.5% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 22.7% 12.5% 9.1% 50.0% 18.2% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% 0.0% 22.7% 0.0% 4.5% 25.0% 13.6% 0.0% 4.5% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% PMU/ Consultant 9.1% 6.1% 6.1% 51.5% 24.2% 42.4% 0.0% 3.0% 3.0% 12.1% 3.0% 0.0% 9.1% 15.2% 12.1% 0.0% 0.0% 12.1% 18.2% 12.1% 0.0% 0.0% 3.0% 0.0% 0.0% 6.1% 12.1% 6.1% 3.0% 9.1% 9.1% 0.0% 0.0% 3.0% 9.1% 0.0% 69 Bilateral/ Multilateral Agency 0.0% 25.0% 12.5% 37.5% 37.5% 37.5% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 12.5% 12.5% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 25.0% 37.5% 12.5% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 12.5% Private Sector/ Financial Sector/ Private Bank 0.0% 0.0% 0.0% 42.9% 0.0% 71.4% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 14.3% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 57.1% 14.3% 28.6% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% CSO 0.0% 0.0% 0.0% 37.5% 25.0% 37.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 37.5% 12.5% 25.0% 25.0% 12.5% 0.0% 0.0% 0.0% 0.0% 12.5% Independent Government Institution 0.0% 0.0% 0.0% 50.0% 16.7% 16.7% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 50.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 33.3% 16.7% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% Judiciary Branch 0.0% 14.3% 0.0% 28.6% 28.6% 42.9% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 28.6% 0.0% 0.0% 0.0% 0.0% 28.6% 0.0% 14.3% 0.0% 0.0% 14.3% 0.0% 0.0% 14.3% 14.3% 28.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% Other 5.0% 5.0% 5.0% 55.0% 10.0% 30.0% 0.0% 5.0% 5.0% 25.0% 5.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 5.0% 5.0% 20.0% 0.0% 0.0% 5.0% 0.0% 0.0% 10.0% 25.0% 15.0% 20.0% 10.0% 0.0% 10.0% 0.0% 0.0% 0.0% 5.0% World Bank Group Country Opinion Survey 2018: Haiti A. General Issues facing Haiti (continued) When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Haiti. (Choose no more than TWO) Percentage of Respondents (Responses combined) None. I do not consider Haiti a fragile state. Policy inconsistency Weak social cohesion Weak institutional capacity* Food insecurity High levels of corruption Weak accountability Lack of security Political uncertainty/instability Lack of access to development finance Other *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 12.5% 0.0% 12.5% 27.3% 12.5% 13.6% 25.0% 36.4% 12.5% 9.1% 50.0% 27.3% 0.0% 0.0% 12.5% 18.2% 37.5% 40.9% 12.5% 18.2% 0.0% 4.5% PMU/ Consultant 0.0% 29.0% 12.9% 38.7% 16.1% 45.2% 0.0% 3.2% 32.3% 19.4% 3.2% 70 Bilateral/ Multilateral Agency 12.5% 0.0% 25.0% 75.0% 0.0% 25.0% 12.5% 0.0% 25.0% 0.0% 12.5% Private Sector/ Financial Sector/ Private Bank 0.0% 0.0% 12.5% 62.5% 0.0% 75.0% 12.5% 0.0% 25.0% 12.5% 0.0% CSO 0.0% 25.0% 25.0% 12.5% 12.5% 75.0% 12.5% 0.0% 25.0% 0.0% 0.0% Independent Government Institution 0.0% 0.0% 16.7% 50.0% 0.0% 16.7% 16.7% 16.7% 33.3% 50.0% 0.0% Judiciary Branch 0.0% 14.3% 28.6% 42.9% 28.6% 14.3% 0.0% 14.3% 28.6% 28.6% 0.0% Other 0.0% 36.4% 13.6% 13.6% 22.7% 50.0% 4.5% 9.1% 31.8% 18.2% 0.0% World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Haiti? (1-Not familiar at all, 10-Extremely familiar) Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank Independent Government Institution N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group 9 4.89 1.54 20 5.85 2.66 33 7.00 2.00 8 5.88 1.89 8 7.25 1.67 7 5.14 3.02 6 4.83 2.14 6 5.00 3.41 21 5.33 2.44 Inter-American Development Bank 9 5.00 1.94 19 6.26 2.70 32 6.00 2.33 8 6.50 1.77 8 7.38 2.26 7 5.43 3.51 6 5.17 2.48 6 5.17 3.97 20 5.55 2.65 Caribbean Development Bank 9 2.22 1.20 19 3.16 2.93 31 3.42 2.16 8 3.88 2.10 8 4.62 2.88 7 4.14 3.67 5 1.80 1.79 6 3.33 3.01 18 2.44 2.33 CSO Judiciary Branch Other Overall, please rate your impression of the effectiveness of these organizations in Haiti. (1-Not effective at all, 10-Extremely effective) Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD World Bank Group 9 4.78 1.72 15 6.33 1.50 28 6.57 1.67 6 6.67 1.97 7 7.00 1.63 4 5.25 3.50 5 5.80 2.39 3 5.33 4.51 12 6.25 1.71 Inter-American Development Bank 9 4.44 2.19 15 6.73 1.16 25 5.76 1.67 4 6.25 2.22 7 7.57 1.27 5 6.00 3.16 5 5.80 2.28 3 5.33 4.04 13 6.38 1.12 Caribbean Development Bank 5 3.00 2.83 6 6.33 1.86 10 4.40 0.97 1 3.00 - 3 6.33 1.15 2 4.00 4.24 2 2.50 2.12 3 3.67 3.79 5 3.20 1.30 To what extent do you believe the World Bank Group’s staff is well prepared to help Haiti solve its most complicated development challenges? Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO Judiciary Branch Other Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD 8 5.00 1.07 14 6.64 1.69 30 6.80 1.75 7 8.00 1.29 7 6.86 1.35 4 5.50 3.87 5 6.00 1.58 3 6.67 3.51 13 6.85 2.19 Bilateral/ Multilateral Agency (1-To no degree at all, 10-To a very significant degree) 71 Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO Judiciary Branch Other World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources in Haiti? (Choose no more than THREE) Percentage of Respondents (Responses combined) Energy Water and sanitation Waste management Job creation/employment Health Regional conflict and tensions Financial markets Social protection Gender equity Domestic private sector development Education Public sector governance/reform Security/stabilization Global/regional integration Food security Environmental sustainability Urban development and upgrading Gender based violence Law and justice Economic growth* Disaster prevention Equality of opportunity Communicable and non-communicable diseases Local governance and institutions Information and communications technology Transport Agriculture and rural development Trade and exports Crime and violence Natural resource management Social cohesion Climate change Poverty reduction Disaster management Anti corruption Foreign direct investment *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 22.2% 27.3% 0.0% 31.8% 0.0% 9.1% 44.4% 27.3% 11.1% 9.1% 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% 0.0% 4.5% 66.7% 45.5% 22.2% 18.2% 0.0% 0.0% 0.0% 0.0% 11.1% 4.5% 0.0% 4.5% 11.1% 9.1% 0.0% 0.0% 0.0% 0.0% 44.4% 18.2% 0.0% 0.0% 11.1% 0.0% 0.0% 0.0% 11.1% 0.0% 0.0% 0.0% 11.1% 4.5% 22.2% 36.4% 0.0% 4.5% 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 9.1% 11.1% 13.6% 0.0% 9.1% 0.0% 4.5% 0.0% 0.0% PMU/ Consultant 26.5% 17.6% 5.9% 11.8% 5.9% 0.0% 0.0% 5.9% 2.9% 5.9% 35.3% 47.1% 2.9% 2.9% 0.0% 5.9% 2.9% 2.9% 5.9% 2.9% 5.9% 0.0% 0.0% 8.8% 0.0% 17.6% 23.5% 0.0% 0.0% 2.9% 2.9% 2.9% 14.7% 2.9% 11.8% 5.9% 72 Bilateral/ Multilateral Agency 37.5% 12.5% 25.0% 12.5% 0.0% 0.0% 0.0% 12.5% 0.0% 12.5% 12.5% 50.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 25.0% 0.0% 0.0% 0.0% 12.5% 0.0% 25.0% 12.5% 0.0% 0.0% 12.5% 0.0% 12.5% 0.0% 0.0% 12.5% 0.0% Private Sector/ Financial Sector/ Private Bank 14.3% 14.3% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 42.9% 57.1% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 14.3% 42.9% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 14.3% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 14.3% CSO 0.0% 12.5% 0.0% 37.5% 12.5% 0.0% 12.5% 0.0% 0.0% 0.0% 12.5% 12.5% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 25.0% 0.0% 0.0% 25.0% 12.5% 0.0% 12.5% 0.0% 0.0% 25.0% 25.0% 25.0% 12.5% Independent Government Institution 33.3% 16.7% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 33.3% 33.3% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 33.3% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 16.7% 0.0% Judiciary Branch 14.3% 14.3% 28.6% 28.6% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 57.1% 28.6% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 14.3% 14.3% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 28.6% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% Other 18.2% 4.5% 0.0% 22.7% 0.0% 0.0% 0.0% 4.5% 0.0% 9.1% 40.9% 22.7% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 4.5% 22.7% 9.1% 4.5% 0.0% 9.1% 4.5% 18.2% 36.4% 0.0% 0.0% 0.0% 0.0% 4.5% 22.7% 0.0% 18.2% 9.1% World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Haiti? Greatest Value Percentage of Respondents Bringing together different groups of stakeholders to discuss and address critical development issues Supporting capacity building through World Bank Group supported projects Technical assistance Policy advice, studies, analyses Financial resources Data and statistics Promoting knowledge sharing Mobilizing third party financial resources* Donor coordination Strategy formulation Other *Significantly different between stakeholder groups 2nd Greatest Value Percentage of Respondents Bringing together different groups of stakeholders to discuss and address critical development issues Supporting capacity building through World Bank Group supported projects* Technical assistance Policy advice, studies, analyses Financial resources Data and statistics Promoting knowledge sharing Mobilizing third party financial resources* Donor coordination Strategy formulation Other *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry PMU/ Consultant Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank CSO Independent Government Institution Judiciary Branch Other 0.0% 26.3% 43.3% 25.0% 28.6% 37.5% 0.0% 66.7% 20.0% 0.0% 5.3% 13.3% 0.0% 28.6% 0.0% 20.0% 0.0% 15.0% 16.7% 0.0% 66.7% 0.0% 0.0% 0.0% 16.7% 0.0% 0.0% 15.8% 10.5% 31.6% 0.0% 0.0% 5.3% 5.3% 0.0% 0.0% 10.0% 0.0% 10.0% 3.3% 6.7% 0.0% 10.0% 3.3% 0.0% 25.0% 0.0% 25.0% 0.0% 0.0% 0.0% 12.5% 0.0% 12.5% 0.0% 14.3% 28.6% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 12.5% 12.5% 12.5% 0.0% 0.0% 25.0% 0.0% 0.0% 0.0% 20.0% 0.0% 60.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 10.0% 5.0% 25.0% 5.0% 5.0% 0.0% 10.0% 5.0% 0.0% PMU/ Consultant Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank CSO Independent Government Institution Judiciary Branch Other Office of the President/Prime Employee of Minister/Minister a Ministry 0.0% 5.0% 12.5% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 6.3% 0.0% 14.3% 12.5% 40.0% 0.0% 0.0% 28.6% 0.0% 0.0% 28.6% 0.0% 28.6% 14.3% 0.0% 0.0% 15.0% 5.0% 25.0% 20.0% 5.0% 0.0% 0.0% 25.0% 0.0% 0.0% 6.3% 31.3% 0.0% 9.4% 0.0% 15.6% 18.8% 0.0% 12.5% 25.0% 37.5% 0.0% 0.0% 0.0% 0.0% 12.5% 12.5% 28.6% 14.3% 28.6% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 25.0% 0.0% 0.0% 0.0% 0.0% 12.5% 25.0% 12.5% 0.0% 40.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 16.7% 16.7% 16.7% 0.0% 33.3% 0.0% 0.0% 21.1% 10.5% 10.5% 10.5% 10.5% 15.8% 5.3% 15.8% 0.0% 73 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Haiti? (Choose no more than TWO) Percentage of Respondents (Responses combined) Not willing to honestly criticize policies and reform efforts in the country Staff too inaccessible Not collaborating enough with private sector* Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies* Not working enough through Haitian institutions* Not aligned with country priorities Not adequately sensitive to political/social realities in Haiti Too influenced by developed countries World Bank Group’s processes too slow World Bank Group’s processes too complex Not exploring alternative policy options Not sufficiently focused on results Not in it for the long term Its advice and strategies do not lend themselves to practical problem solving* Not collaborating enough with civil society Not enough public disclosure of its work Arrogant in its approach Inadequate World Bank Group’s staffing in Haiti The credibility of its knowledge/data Not focused enough on issues that are unique to fragile countries Inadequate number of World Bank Group staff members located in the country Other Don’t know *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry PMU/ Consultant Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank CSO Independent Government Institution Judiciary Branch Other 12.5% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 14.3% 4.8% 0.0% 12.5% 5.0% 0.0% 3.0% 3.0% 0.0% 0.0% 0.0% 42.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 4.8% 4.8% 0.0% 0.0% 0.0% 25.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 25.0% 37.5% 0.0% 12.5% 25.0% 0.0% 0.0% 25.0% 20.0% 15.0% 5.0% 5.0% 20.0% 0.0% 0.0% 0.0% 10.0% 0.0% 21.2% 12.1% 18.2% 21.2% 12.1% 0.0% 9.1% 30.3% 12.5% 12.5% 12.5% 25.0% 12.5% 25.0% 0.0% 12.5% 0.0% 0.0% 0.0% 42.9% 0.0% 28.6% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 16.7% 16.7% 0.0% 0.0% 0.0% 0.0% 66.7% 0.0% 16.7% 16.7% 0.0% 0.0% 0.0% 16.7% 28.6% 42.9% 14.3% 14.3% 0.0% 14.3% 0.0% 0.0% 0.0% 0.0% 33.3% 28.6% 9.5% 19.0% 23.8% 0.0% 4.8% 14.3% 12.5% 0.0% 9.1% 0.0% 0.0% 33.3% 33.3% 14.3% 0.0% 12.5% 12.5% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 5.0% 0.0% 15.2% 3.0% 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 16.7% 33.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 28.6% 0.0% 0.0% 0.0% 9.5% 4.8% 0.0% 4.8% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 35.0% 3.0% 9.1% 0.0% 12.5% 0.0% 14.3% 16.7% 0.0% 0.0% 16.7% 0.0% 14.3% 4.8% 14.3% CSO 12.5% 37.5% 25.0% 25.0% 0.0% Independent Government Institution 0.0% 16.7% 0.0% 83.3% 0.0% Judiciary Branch 14.3% 0.0% 42.9% 14.3% 28.6% Other 9.1% 31.8% 31.8% 9.1% 18.2% To what extent do you believe that the World Bank Group’s work and support help the poorest in Haiti? (Select only ONE response) Percentage of Respondents To a fully sufficient degree To a somewhat sufficient degree To a somewhat insufficient degree To a very insufficient degree Don’t know Office of the President/Prime Employee of Minister/Minister a Ministry 0.0% 4.8% 22.2% 28.6% 33.3% 23.8% 33.3% 14.3% 11.1% 28.6% PMU/ Consultant 0.0% 39.4% 33.3% 18.2% 9.1% 74 Bilateral/ Multilateral Agency 0.0% 50.0% 37.5% 12.5% 0.0% Private Sector/ Financial Sector/ Private Bank 0.0% 14.3% 42.9% 28.6% 14.3% World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Haiti Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank Independent Government Institution N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Investment Project Financing* 5 5.60 1.14 11 6.73 1.27 20 7.15 1.35 5 6.80 1.79 3 6.33 1.53 4 4.75 3.59 2 2.50 0.71 3 5.67 2.08 6 7.00 1.26 Development Policy Financing 5 4.20 1.30 10 6.70 1.77 19 5.89 1.73 6 6.50 1.97 2 5.50 0.71 3 3.00 2.65 4 5.25 2.63 2 3.50 2.12 9 5.67 2.24 Trust funds and grants* 6 4.17 1.94 12 6.00 1.86 23 7.09 1.44 5 8.00 2.35 3 5.67 2.31 4 4.50 3.11 2 5.50 3.54 1 5.00 - 5 4.80 1.10 IFC Investment Services* 5 4.00 1.58 5 6.20 1.30 14 6.29 0.99 3 7.00 1.00 5 6.00 1.22 3 2.33 1.15 1 1.00 - 1 6.00 - 2 7.00 0.00 IFC Advisory Services* 5 3.40 2.07 5 5.60 1.52 12 6.58 1.38 3 6.33 1.53 5 6.00 1.58 3 2.33 1.15 1 6.00 - 3 5.33 2.89 CSO Judiciary Branch Other *Significantly different between stakeholder groups In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) Percentage of Respondents (Responses combined) Beneficiaries* University groups Youth Private sector* Local government Donor community Local NGOs/Community Based Organizations* Academia/think tanks/research institutes Parliament Foundations* Media International NGOs UN and regional peace keeping forces Emerging donors* UN agencies* Regional organizations Other Don’t know *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 22.2% 4.5% 22.2% 27.3% 11.1% 31.8% 44.4% 18.2% 66.7% 27.3% 11.1% 0.0% 0.0% 4.5% 11.1% 40.9% 0.0% 4.5% 0.0% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 11.1% 0.0% 0.0% 4.5% 0.0% 0.0% 0.0% 13.6% PMU/ Consultant 34.4% 9.4% 6.3% 12.5% 43.8% 6.3% 12.5% 46.9% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.1% 6.3% 3.1% 75 Bilateral/ Multilateral Agency 12.5% 0.0% 25.0% 25.0% 37.5% 12.5% 0.0% 25.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 25.0% 12.5% 0.0% 0.0% Private Sector/ Financial Sector/ Private Bank 14.3% 0.0% 0.0% 85.7% 14.3% 0.0% 0.0% 42.9% 14.3% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 14.3% CSO 12.5% 12.5% 12.5% 12.5% 12.5% 0.0% 50.0% 37.5% 0.0% 25.0% 0.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% Independent Government Institution 16.7% 33.3% 0.0% 16.7% 50.0% 0.0% 0.0% 50.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 16.7% 0.0% Judiciary Branch 57.1% 14.3% 14.3% 0.0% 42.9% 0.0% 14.3% 14.3% 14.3% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 0.0% 0.0% 14.3% Other 4.5% 9.1% 13.6% 45.5% 36.4% 0.0% 18.2% 45.5% 0.0% 0.0% 9.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 9.1% World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank Independent Government Institution N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall the World Bank Group currently plays a relevant role in development in Haiti 9 4.56 1.88 18 6.33 2.03 33 6.52 1.60 8 7.13 2.17 6 6.83 1.47 5 4.20 1.92 5 5.40 2.19 5 5.40 2.88 18 6.06 2.34 The World Bank Group’s work is aligned with what I consider the development priorities for Haiti* 9 3.56 1.81 17 5.94 1.75 33 5.61 1.80 8 6.25 2.66 6 6.17 1.72 5 3.40 1.67 4 4.00 2.83 4 5.00 3.16 14 5.71 2.52 CSO Judiciary Branch Other *Significantly different between stakeholder groups To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project Bilateral/ Multilateral Agency N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Responsiveness to needs* 7 4.86 1.86 14 5.93 1.33 28 6.39 1.40 7 6.71 2.29 6 6.33 1.75 4 3.50 2.08 4 4.25 2.63 4 5.00 3.16 13 5.92 1.75 Flexibility (in terms of the institution’s products and services)* 7 4.00 1.15 13 5.31 1.55 26 6.04 1.25 6 5.67 2.07 6 5.33 1.63 3 4.67 1.15 3 2.00 1.00 3 2.67 1.53 11 4.36 2.11 Flexibility (in terms of changing country circumstances)* 8 3.75 0.89 14 5.64 1.45 26 6.23 1.61 7 6.29 2.21 6 5.50 1.38 3 5.67 0.58 3 2.33 0.58 3 2.67 1.53 10 4.70 2.41 Being inclusive* 6 4.50 1.52 9 6.22 2.05 24 7.21 1.47 5 6.60 1.95 5 6.60 0.89 4 5.75 2.22 2 5.50 0.71 2 3.50 0.71 7 6.71 1.60 Openness (sharing data and other information)* 6 4.33 2.58 15 6.53 1.64 29 7.17 1.14 6 8.00 2.53 6 6.83 1.47 4 6.50 1.00 2 3.00 1.41 2 4.50 0.71 10 6.50 1.18 Collaboration with the Government* 8 4.88 1.55 17 6.65 1.93 32 7.25 1.44 7 8.14 1.35 4 6.75 1.71 5 6.20 0.84 2 4.50 0.71 5 7.20 1.92 14 6.93 1.44 The speed in which it gets things accomplished on the ground* 7 3.57 0.98 15 5.33 1.91 31 5.71 1.70 5 5.60 2.51 5 4.00 1.22 4 4.00 1.83 3 4.67 4.04 2 2.50 2.12 11 4.45 1.92 Helping to bring discipline/effective supervision to implementation of investment projects 6 5.33 2.66 15 6.00 1.96 32 7.28 1.46 3 6.00 2.00 6 6.67 1.51 4 7.00 1.15 4 5.75 3.20 5 8.00 2.12 12 6.17 2.29 Collaboration with civil society 6 4.33 1.86 11 5.64 1.69 19 5.68 1.42 5 5.20 2.59 4 5.00 1.15 4 4.00 1.15 2 6.00 1.41 9 4.56 2.88 Staff accessibility* 7 4.29 1.98 12 5.92 1.88 30 6.70 1.47 7 6.71 2.93 6 8.00 2.10 4 3.75 1.50 2 8.00 1.41 2 5.50 2.12 12 4.67 2.64 Collaboration with other donors and development partners 4 6.50 1.73 13 6.31 1.93 24 6.96 1.52 5 6.60 2.61 4 7.00 2.16 4 5.00 0.82 1 7.00 - 3 6.00 1.73 8 7.63 1.41 Collaboration with the private sector 4 4.25 2.06 9 4.67 1.58 14 5.86 1.46 2 6.00 4.24 6 6.50 1.87 3 5.00 1.73 1 2.00 - 2 4.50 3.54 8 6.63 2.45 Collaboration with the UN* 4 5.00 1.83 8 5.88 2.23 12 7.42 1.08 4 6.75 2.50 1 8.00 - 3 5.33 2.08 2 6.00 1.41 5 8.80 0.84 Straightforwardness and honesty* 4 4.50 1.29 13 6.23 1.59 27 7.22 1.60 6 9.17 0.98 6 8.33 1.63 4 5.25 0.96 1 2.00 - 2 5.00 0.00 7 7.29 1.80 Treating clients and stakeholders in Haiti with respect* 6 5.00 1.67 12 5.75 1.91 26 6.81 1.36 6 8.83 1.33 5 7.80 2.59 3 5.67 1.53 4 5.50 2.65 2 5.50 0.71 6 6.83 1.94 Being a long-term partner 9 6.33 2.87 12 6.58 2.23 25 7.32 1.49 8 8.63 1.85 6 8.50 1.52 4 7.75 1.50 4 7.00 2.16 3 5.67 2.52 12 7.00 1.95 *Significantly different between stakeholder groups 76 Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO Judiciary Branch Other World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) To what extent does the World Bank Group partner with the right people to support work on the ground in Haiti?* (Select only ONE response) Percentage of Respondents Nearly never Rarely Sometimes Nearly always Don’t know Prefer not to answer *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 0.0% 0.0% 22.2% 4.8% 44.4% 9.5% 0.0% 23.8% 22.2% 42.9% 11.1% 19.0% PMU/ Consultant 0.0% 0.0% 21.2% 48.5% 15.2% 15.2% Bilateral/ Multilateral Agency 0.0% 0.0% 25.0% 25.0% 12.5% 37.5% Private Sector/ Financial Sector/ Private Bank 0.0% 0.0% 57.1% 0.0% 42.9% 0.0% CSO 0.0% 0.0% 57.1% 0.0% 28.6% 14.3% Independent Government Institution 16.7% 0.0% 16.7% 16.7% 33.3% 16.7% Judiciary Branch 0.0% 0.0% 14.3% 0.0% 57.1% 28.6% Other 0.0% 5.0% 15.0% 5.0% 60.0% 15.0% Judiciary Branch 14.3% 28.6% 28.6% 0.0% 14.3% 14.3% Other 9.5% 14.3% 33.3% 9.5% 28.6% 23.8% Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in Haiti? (Select no more than TWO) Percentage of Respondents (Responses combined) World Food Program (WFP) World Health Organization (WHO) United Nations Development Program (UNDP) United Nations Mission for Justice Support in Haiti (MINUJUSTH) Haiti’s largest multilateral development partners* Haiti’s main bilateral partners The United Nations International Children's Emergency Fund (UNICEF) I don’t believe the World Bank Group needs to partner with humanitarian organizations. Don’t know *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 11.1% 20.0% 11.1% 20.0% 44.4% 25.0% 11.1% 10.0% 33.3% 35.0% 33.3% 25.0% PMU/ Consultant 8.8% 11.8% 20.6% 2.9% 67.6% 23.5% Bilateral/ Multilateral Agency 0.0% 12.5% 0.0% 12.5% 62.5% 50.0% Private Sector/ Financial Sector/ Private Bank 28.6% 0.0% 14.3% 14.3% 85.7% 42.9% CSO 0.0% 14.3% 28.6% 0.0% 14.3% 14.3% Independent Government Institution 16.7% 33.3% 16.7% 0.0% 66.7% 0.0% 11.1% 15.0% 5.9% 12.5% 0.0% 28.6% 16.7% 14.3% 14.3% 11.1% 5.0% 5.9% 0.0% 14.3% 14.3% 16.7% 14.3% 9.5% 11.1% 20.0% 23.5% 25.0% 0.0% 28.6% 16.7% 28.6% 23.8% 77 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) Office of the President/Prime Employee of Minister/Minister a Ministry Percentage of Respondents (Responses combined) The World Bank Group does not provide the government with consistent support throughout the reform effort Political pressures and obstacles Reforms are not well thought out in light of country challenges Poor coordination within the Government There is an inadequate level of private sector participation and support Poor donor coordination The World Bank Group is not sensitive enough to political/social realities on the ground Lack of/inadequate levels of capacity in Government There is not an adequate level of citizen/civil society participation Corruption Poor coordination within the World Bank Group Ongoing political instability Inadequate funding Other PMU/ Consultant Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank CSO Independent Government Institution Judiciary Branch Other 12.5% 15.8% 9.1% 0.0% 0.0% 14.3% 16.7% 16.7% 10.0% 25.0% 62.5% 12.5% 36.8% 36.8% 21.1% 33.3% 39.4% 45.5% 37.5% 25.0% 50.0% 28.6% 28.6% 42.9% 14.3% 14.3% 28.6% 0.0% 33.3% 16.7% 0.0% 66.7% 33.3% 25.0% 55.0% 30.0% 0.0% 5.3% 6.1% 12.5% 28.6% 0.0% 0.0% 0.0% 10.0% 0.0% 10.5% 9.1% 25.0% 0.0% 0.0% 0.0% 16.7% 10.0% 25.0% 42.1% 24.2% 12.5% 57.1% 42.9% 50.0% 50.0% 20.0% 0.0% 10.5% 24.2% 25.0% 28.6% 28.6% 0.0% 16.7% 30.0% 37.5% 0.0% 21.2% 12.5% 0.0% 28.6% 16.7% 16.7% 25.0% 25.0% 12.5% 25.0% 12.5% 12.5% 26.3% 0.0% 15.8% 15.8% 5.3% 21.2% 6.1% 21.2% 9.1% 0.0% 12.5% 0.0% 25.0% 12.5% 12.5% 28.6% 0.0% 28.6% 0.0% 0.0% 28.6% 28.6% 28.6% 0.0% 0.0% 16.7% 0.0% 16.7% 33.3% 0.0% 33.3% 0.0% 16.7% 33.3% 0.0% 40.0% 0.0% 20.0% 5.0% 0.0% Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank C. World Bank Group’s Effectiveness and Results To what extent does the World Bank Group’s work help to achieve development results in Haiti? Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD 8 3.88 1.25 16 5.81 1.72 33 5.55 1.56 8 5.50 1.69 6 5.50 1.38 6 5.17 0.98 4 4.25 1.71 3 5.33 2.08 14 5.79 2.36 Independent Government Institution CSO Judiciary Branch Other (1-To no degree at all, 10-To a very significant degree) To what extent does the World Bank Group help to build/strengthen existing country systems in Haiti? Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD 5 4.80 1.92 13 6.38 1.45 31 6.77 1.54 7 5.71 2.14 5 6.00 1.22 5 4.20 1.10 4 6.25 1.71 3 7.00 2.65 13 5.46 2.37 Bilateral/ Multilateral Agency (1-To no degree at all, 10-To a very significant degree) 78 Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO Judiciary Branch Other World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10-Strongly agree) Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group’s financial instruments meet the needs of Haiti 5 3.40 1.52 13 6.08 1.55 27 5.78 1.83 5 5.00 2.00 6 4.33 1.37 4 4.50 2.38 4 4.25 2.63 4 4.50 2.89 14 4.86 2.03 The World Bank Group meets Haiti’s needs for knowledge services 5 4.20 2.17 13 6.15 1.77 30 6.10 1.45 6 5.67 2.42 6 4.50 1.38 5 5.00 1.58 3 4.67 1.53 4 4.50 3.11 12 5.75 2.34 How effectively do the World Bank Group’s Systematic Country Diagnosis and Country Partnership Framework activities support Haiti’s efforts to manage crisis related risks? Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO Judiciary Branch Other Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD 4 4.50 1.91 5 5.00 2.55 8 5.50 1.41 2 5.00 5.66 1 6.00 - 3 5.00 1.00 1 5.00 - 2 7.00 2.83 4 6.25 1.50 Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO Judiciary Branch Other (1-Not effectively at all, 10-Very effectively) When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent WBG’s activities? (Select only one response) Percentage of Respondents The World Bank Group is providing less valuable support than in the past, to enhance the Haiti’s ability to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Haiti’s ability to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying and monitoring risks in Haiti has remained constant Don’t know Office of the President/Prime Employee of Minister/Minister a Ministry PMU/ Consultant Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank CSO Independent Government Institution Judiciary Branch Other 0.0% 0.0% 3.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 37.5% 26.3% 42.4% 25.0% 14.3% 28.6% 20.0% 33.3% 20.0% 12.5% 10.5% 3.0% 37.5% 28.6% 14.3% 0.0% 0.0% 15.0% 50.0% 63.2% 51.5% 25.0% 57.1% 57.1% 80.0% 66.7% 65.0% 79 World Bank Group Country Opinion Survey 2018: Haiti D. The World Bank Group’s Knowledge Work and Activities Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 7 4.43 1.13 14 6.50 1.70 32 6.75 1.27 8 6.75 1.39 5 6.60 2.07 5 5.60 0.89 3 6.33 1.53 3 6.33 2.52 14 6.57 2.17 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 7 5.29 1.80 13 6.77 1.24 33 7.06 1.58 8 7.75 1.91 6 6.83 1.83 3 6.00 0.00 3 8.33 0.58 3 6.67 2.52 15 6.93 2.02 Bilateral/ Multilateral Agency (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) 80 Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO Judiciary Branch Other World Bank Group Country Opinion Survey 2018: Haiti E. Working with the World Bank Group When working with the World Bank Group on programs, projects and other activities, do you believe that the team …? (Select only ONE response) Office of the President/Prime Employee of Minister/Minister a Ministry Percentage of Respondents Almost never has the right skills mix to tackle the challenges of fragility Rarely has the right skills mix to tackle the challenges of fragility Sometimes has the right skills mix to tackle the challenges of fragility Almost always has the right skills mix to tackle the challenges of fragility Don't know Prefer not to answer 0.0% PMU/ Consultant Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank 0.0% 0.0% 0.0% 0.0% CSO Independent Government Institution Judiciary Branch Other 0.0% 0.0% 0.0% 0.0% 12.5% 0.0% 3.0% 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 50.0% 42.1% 33.3% 25.0% 42.9% 33.3% 60.0% 0.0% 25.0% 25.0% 36.8% 39.4% 25.0% 28.6% 0.0% 20.0% 16.7% 10.0% 0.0% 12.5% 15.8% 5.3% 15.2% 9.1% 25.0% 12.5% 28.6% 0.0% 16.7% 50.0% 20.0% 0.0% 66.7% 16.7% 30.0% 35.0% To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD The World Bank Group disburses funds promptly 7 2.86 2.04 16 5.38 2.50 28 5.25 2.32 5 5.60 3.05 6 4.33 2.73 3 4.00 1.00 3 4.33 4.16 4 3.25 2.22 11 3.82 1.94 The World Bank Group effectively monitors and evaluates the projects and programs it supports 7 5.43 1.40 18 6.72 2.35 31 7.39 1.69 5 6.40 3.05 6 7.17 1.72 4 6.50 1.73 3 6.67 2.08 4 7.00 0.82 14 7.07 1.98 The World Bank Group’s approvals and reviews are done in a timely fashion* 6 3.50 1.87 16 6.44 1.90 30 6.10 1.49 4 6.00 2.83 6 6.33 2.66 4 6.00 2.00 3 5.67 1.15 3 3.67 2.52 8 6.63 2.07 The World Bank Group’s “Safeguard Policy” requirements are reasonable* 4 3.75 1.50 10 7.10 1.45 30 7.50 1.28 4 4.75 3.77 3 8.33 1.15 3 7.33 0.58 2 7.50 0.71 2 5.00 0.00 6 6.17 2.23 The World Bank Group takes decisions quickly in Haiti 7 3.43 1.51 15 5.60 1.84 28 5.75 1.92 4 5.75 3.50 5 4.00 0.71 4 4.25 2.06 3 4.33 1.15 3 5.00 1.73 6 5.33 2.34 Working with the World Bank Group increases Haiti’s institutional capacity 6 3.67 2.16 16 5.88 2.06 32 6.81 1.65 7 5.71 3.45 5 6.20 1.30 3 6.00 1.00 4 6.75 1.71 4 7.00 1.41 12 5.92 1.88 Where country systems are adequate, the World Bank Group makes appropriate use of them 4 5.25 1.89 11 6.09 2.30 27 7.48 1.63 4 6.50 3.32 4 7.25 2.06 1 6.00 - 2 7.00 1.41 3 8.00 1.73 6 6.67 1.75 Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO Judiciary Branch Other *Significantly different between stakeholder groups To what extent do you believe the World Bank Group is adequately staffed in Haiti? Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project Bilateral/ Multilateral Agency N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD 4 3.75 0.96 9 7.22 1.39 21 6.52 1.91 3 7.33 1.15 5 7.00 2.24 3 6.33 3.51 (1-To no degree at all, 10-To a very significant degree) 81 Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO N Mean SD Judiciary Branch Other N Mean SD N Mean SD 1 7.00 - 6 6.17 1.94 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti Which of the following SHOULD the World Bank Group do to make itself of greater value in Haiti? (Choose no more than TWO) Percentage of Respondents (Responses combined) Offer more innovative knowledge services Collaborate more effectively with Government clients* Work faster Reduce the complexity of obtaining World Bank Group financing Help to bring discipline/effective supervision to implementation of World Bank Group projects Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies* Offer more innovative financial products Ensure greater selectivity in its work Provide more adequate data/knowledge/statistics/figures on Haiti’s economy* Improve the competitiveness of its financing compared to markets Work more with civil society and beneficiary representatives* Increase the level of capacity development in the country Leverage the private sector more Improve the quality of its experts as related to Haiti’s specific challenges Work more with private sector Increase the level of World Bank Group staffing in Haiti’s office Other *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 0.0% 23.5% 50.0% 17.6% 25.0% 17.6% 50.0% 23.5% PMU/ Consultant 12.1% 9.1% 18.2% 27.3% Bilateral/ Multilateral Agency 0.0% 12.5% 12.5% 37.5% Private Sector/ Financial Sector/ Private Bank 0.0% 0.0% 0.0% 0.0% CSO 0.0% 0.0% 16.7% 0.0% Independent Government Institution 0.0% 20.0% 0.0% 80.0% Judiciary Branch 0.0% 42.9% 0.0% 42.9% Other 10.5% 5.3% 15.8% 31.6% 25.0% 5.9% 24.2% 0.0% 14.3% 0.0% 40.0% 14.3% 10.5% 0.0% 5.9% 12.1% 50.0% 0.0% 16.7% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 5.9% 9.1% 9.1% 0.0% 0.0% 28.6% 0.0% 0.0% 16.7% 0.0% 0.0% 14.3% 0.0% 5.3% 10.5% 0.0% 5.9% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 21.1% 12.5% 5.9% 3.0% 0.0% 28.6% 16.7% 0.0% 14.3% 10.5% 0.0% 12.5% 12.5% 0.0% 47.1% 5.9% 6.1% 33.3% 3.0% 12.5% 37.5% 12.5% 0.0% 57.1% 28.6% 66.7% 50.0% 0.0% 0.0% 20.0% 0.0% 0.0% 28.6% 14.3% 15.8% 5.3% 15.8% 12.5% 5.9% 18.2% 0.0% 0.0% 16.7% 0.0% 28.6% 15.8% 0.0% 0.0% 0.0% 0.0% 0.0% 17.6% 3.0% 6.1% 0.0% 0.0% 12.5% 0.0% 14.3% 14.3% 0.0% 0.0% 0.0% 0.0% 20.0% 0.0% 0.0% 0.0% 0.0% 0.0% 10.5% 0.0% 10.5% Judiciary Branch 57.1% Other 16.7% What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) Percentage of Respondents (Responses combined) Organize more joint meetings and missions with the UN Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing circumstances when both institutions are engaged Develop joint or complementary projects with the UN, leveraging each organization’s comparative advantages Develop guidelines, framework and tools to facilitate operational cooperation and cross-financing Share more information about the World Bank Group’s activities, products, and knowledge Involve UN experts to a greater degree in World Bank Group activities Other Office of the President/Prime Employee of Minister/Minister a Ministry 25.0% 33.3% PMU/ Consultant 31.3% Bilateral/ Multilateral Agency 37.5% Private Sector/ Financial Sector/ Private Bank 0.0% CSO 40.0% Independent Government Institution 20.0% 75.0% 60.0% 43.8% 37.5% 28.6% 80.0% 60.0% 71.4% 44.4% 37.5% 53.3% 46.9% 37.5% 42.9% 80.0% 60.0% 42.9% 66.7% 50.0% 26.7% 59.4% 62.5% 42.9% 20.0% 60.0% 42.9% 38.9% 12.5% 33.3% 34.4% 25.0% 14.3% 80.0% 20.0% 28.6% 50.0% 12.5% 20.0% 18.8% 12.5% 0.0% 0.0% 0.0% 28.6% 11.1% 12.5% 0.0% 6.3% 12.5% 14.3% 0.0% 0.0% 0.0% 0.0% 82 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti (continued) To what degree does the World Bank Group support with its resources? (1-To no degree at all, 10-To a very significant degree) Office of the President/Prime Minister/Minister Employee of a Ministry PMU/Consultant on a WBGsupported Project N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD N Mean SD Social cohesion 3 4.00 2.65 5 5.80 1.92 7 6.71 2.21 3 6.67 1.15 2 4.50 2.12 1 4.00 - 1 5.00 - 1 2.00 - 4 5.50 1.00 Public financial management* 4 5.00 2.16 6 6.83 1.17 14 7.57 1.34 3 8.00 0.00 3 6.67 1.53 1 3.00 - 1 8.00 - 1 6.00 - 6 6.50 0.55 Reducing gender based violence 2 4.00 1.41 3 5.33 2.52 9 6.89 1.83 3 6.67 1.15 1 5.00 - 1 6.00 - 1 5.00 - 1 3.00 - 4 6.25 2.87 Disaster preparedness 4 4.25 2.75 7 6.43 1.99 12 6.92 1.51 4 7.75 0.96 2 5.50 0.71 2 6.00 1.41 1 5.00 - 1 3.00 - 6 6.17 0.98 Disaster response and management 4 4.75 1.50 8 6.88 1.55 18 7.11 1.13 3 7.33 0.58 3 7.33 2.08 1 7.00 - 1 8.00 - 1 5.00 - 7 6.14 1.07 Access to justice systems 2 2.00 1.41 5 5.80 1.92 6 5.67 2.16 2 7.00 1.41 2 5.50 2.12 1 4.00 - 2 7.00 2.83 7 6.57 1.72 Security mechanisms 3 3.33 3.21 5 6.20 2.17 8 5.88 2.36 2 7.00 1.41 2 5.50 2.12 1 4.00 - 1 3.00 - 3 5.33 0.58 Conflict resolution mechanisms 2 2.00 1.41 5 6.00 2.00 11 6.55 2.07 2 6.50 2.12 1 5.00 - 1 7.00 - 1 4.00 - 4 7.00 2.45 Support domestic resource mobilization 4 5.00 2.45 4 6.00 1.83 10 6.40 1.58 3 7.33 1.15 2 3.00 2.83 2 4.00 1.41 1 6.00 - 5 7.20 1.64 Access to basic social services 5 5.00 2.00 8 6.88 1.36 14 6.43 1.83 4 7.75 0.50 3 6.67 1.15 2 4.00 1.41 1 7.00 - 5 7.00 1.22 Capacity of state institutions* 4 4.00 1.83 7 6.43 1.40 15 6.53 1.73 4 7.50 0.58 2 4.50 0.71 1 3.00 - 1 5.00 - 7 7.14 1.95 Jobs 4 3.50 1.91 8 6.00 1.20 10 6.30 1.64 4 7.50 1.00 3 5.33 1.53 2 6.50 4.95 1 6.00 - 5 6.00 1.22 Improving livelihoods 4 4.25 2.06 6 6.50 1.05 13 6.38 1.85 4 7.25 0.96 3 5.33 3.21 1 6.00 - 1 3.00 - 4 5.25 1.26 Access to basic infrastructure services 3 4.00 1.73 7 6.86 1.07 17 6.88 1.69 4 8.50 0.58 3 6.33 2.31 2 6.50 4.95 2 7.00 2.83 6 7.17 1.83 Food security* 3 3.00 2.65 6 6.67 1.37 12 6.08 1.56 4 7.25 0.96 2 7.00 1.41 1 4.00 - 1 5.00 - 5 7.00 2.12 Improving governance, transparency and accountability 3 4.33 2.31 7 7.00 1.00 15 7.20 1.90 4 7.25 0.96 2 5.50 0.71 2 7.00 4.24 2 8.00 1.41 6 7.50 1.87 Social safety nets 3 2.33 1.53 5 6.40 1.52 10 6.40 2.37 4 7.50 1.00 1 5.00 - 1 4.00 - 1 5.00 - 4 6.75 1.71 Stimulating dialogue to promote peace and stability 3 2.67 1.53 5 6.40 2.30 8 6.38 2.77 2 6.50 2.12 1 5.00 - 1 4.00 - 1 7.00 - 5 7.20 2.39 Bilateral/ Multilateral Agency Private Sector/ Financial Sector/ Private Bank Independent Government Institution CSO 1 8.00 - Judiciary Branch Other *Significantly different between stakeholder groups G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Haiti?* Percentage of Respondents Never Less than once a year Once a year to a few times a year Less than once a month At least once a month At least once a week *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 12.5% 10.5% 25.0% 10.5% 37.5% 21.1% 12.5% 10.5% 0.0% 36.8% 12.5% 10.5% PMU/ Consultant 0.0% 0.0% 21.9% 12.5% 40.6% 25.0% 83 Bilateral/ Multilateral Agency 12.5% 0.0% 25.0% 0.0% 62.5% 0.0% Private Sector/ Financial Sector/ Private Bank 14.3% 0.0% 0.0% 57.1% 0.0% 28.6% CSO 20.0% 20.0% 60.0% 0.0% 0.0% 0.0% Independent Government Institution 0.0% 40.0% 20.0% 20.0% 20.0% 0.0% Judiciary Branch 57.1% 42.9% 0.0% 0.0% 0.0% 0.0% Other 36.8% 21.1% 26.3% 0.0% 10.5% 5.3% World Bank Group Country Opinion Survey 2018: Haiti G. Communication and Information Sharing (continued) How much face-to-face access would you like to have with the World Bank Group in Haiti? (Select only ONE response) Percentage of Respondents I prefer more frequent interactions with the WBG I prefer the frequency of my interactions with the WBG to be just about the same as they are currently I prefer less frequent interactions with the WBG I prefer to have no face to face interactions with the WBG Prefer not to answer Office of the President/Prime Employee of Minister/Minister a Ministry 62.5% 45.0% PMU/ Consultant 53.1% Bilateral/ Multilateral Agency 62.5% Private Sector/ Financial Sector/ Private Bank 85.7% CSO 100.0% Independent Government Institution 80.0% Judiciary Branch 85.7% Other 60.0% 25.0% 25.0% 40.6% 37.5% 14.3% 0.0% 20.0% 0.0% 5.0% 0.0% 0.0% 12.5% 0.0% 0.0% 30.0% 0.0% 3.1% 3.1% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 14.3% 0.0% 5.0% 0.0% 30.0% CSO 20.0% 0.0% 20.0% 0.0% 0.0% 80.0% 0.0% 20.0% 40.0% 0.0% Independent Government Institution 20.0% 0.0% 20.0% 0.0% 20.0% 20.0% 40.0% 0.0% 40.0% 20.0% Judiciary Branch 57.1% 0.0% 14.3% 0.0% 42.9% 28.6% 28.6% 0.0% 14.3% 0.0% Other 47.4% 0.0% 15.8% 15.8% 15.8% 52.6% 15.8% 10.5% 15.8% 5.3% CSO 0.0% 20.0% 40.0% 0.0% 60.0% 40.0% 20.0% 0.0% Independent Government Institution 60.0% 40.0% 40.0% 0.0% 40.0% 0.0% 0.0% 0.0% Judiciary Branch 57.1% 28.6% 57.1% 14.3% 14.3% 14.3% 14.3% 0.0% Other 35.0% 50.0% 40.0% 0.0% 40.0% 15.0% 5.0% 5.0% How do you get most of your information about economic and social development issues in Haiti? (Choose no more than TWO) Percentage of Respondents (Responses combined) Local radio* International radio Social media International newspapers Local television* Internet Periodicals International television Local newspapers Other* *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 75.0% 20.0% 12.5% 0.0% 25.0% 20.0% 0.0% 5.0% 0.0% 20.0% 50.0% 50.0% 25.0% 20.0% 0.0% 5.0% 0.0% 50.0% 0.0% 0.0% PMU/ Consultant 22.6% 6.5% 25.8% 0.0% 3.2% 77.4% 16.1% 6.5% 19.4% 9.7% Bilateral/ Multilateral Agency 12.5% 0.0% 12.5% 12.5% 0.0% 75.0% 0.0% 0.0% 37.5% 37.5% Private Sector/ Financial Sector/ Private Bank 28.6% 0.0% 42.9% 0.0% 0.0% 42.9% 42.9% 0.0% 28.6% 0.0% Bilateral/ Multilateral Agency 28.6% 28.6% 28.6% 0.0% 85.7% 28.6% 0.0% 0.0% Private Sector/ Financial Sector/ Private Bank 28.6% 28.6% 42.9% 14.3% 57.1% 14.3% 14.3% 0.0% How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) Percentage of Respondents (Responses combined) World Bank Group’s publications and other written materials e-Newsletters World Bank Group’s seminars/workshops/conferences* Mobile phones Direct contact with World Bank Group World Bank Group’s website Social media Other *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 50.0% 55.0% 37.5% 35.0% 0.0% 25.0% 0.0% 0.0% 25.0% 30.0% 37.5% 30.0% 25.0% 0.0% 12.5% 10.0% PMU/ Consultant 37.5% 21.9% 81.3% 3.1% 37.5% 12.5% 0.0% 3.1% 84 World Bank Group Country Opinion Survey 2018: Haiti G. Communication and Information Sharing (continued) Which Internet connection do you use primarily when visiting a World Bank Group website? Percentage of Respondents High speed/WiFi Dial-up Office of the President/Prime Employee of Minister/Minister a Ministry 71.4% 82.4% 28.6% 17.6% PMU/ Consultant 75.0% 25.0% Bilateral/ Multilateral Agency 83.3% 16.7% Private Sector/ Financial Sector/ Private Bank 100.0% 0.0% Independent Government Institution 80.0% 20.0% Judiciary Branch 100.0% 0.0% Other 60.0% 40.0% CSO 16.7% 0.0% 0.0% 83.3% 0.0% Independent Government Institution 0.0% 40.0% 20.0% 20.0% 20.0% Judiciary Branch 16.7% 0.0% 33.3% 0.0% 50.0% Other 25.0% 10.0% 20.0% 10.0% 35.0% CSO 25.0% 75.0% Independent Government Institution 83.3% 16.7% Judiciary Branch 0.0% 100.0% Other 23.8% 76.2% CSO 14.3% 0.0% 0.0% 85.7% Independent Government Institution 80.0% 20.0% 0.0% 0.0% Judiciary Branch 25.0% 0.0% 0.0% 75.0% Other 41.7% 0.0% 0.0% 58.3% CSO 28.6% 71.4% Independent Government Institution 33.3% 66.7% Judiciary Branch 0.0% 100.0% Other 11.8% 88.2% CSO 100.0% 0.0% How frequently do you consult the World Bank Group’s website and/or social media channels for information/knowledge that you can use in your work?* Percentage of Respondents Weekly Monthly A few times a year Rarely Never *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 37.5% 21.1% 0.0% 21.1% 50.0% 15.8% 0.0% 31.6% 12.5% 10.5% PMU/ Consultant 31.3% 9.4% 37.5% 15.6% 6.3% Bilateral/ Multilateral Agency 0.0% 25.0% 37.5% 25.0% 12.5% Private Sector/ Financial Sector/ Private Bank 0.0% 42.9% 28.6% 28.6% 0.0% Bilateral/ Multilateral Agency 75.0% 25.0% Private Sector/ Financial Sector/ Private Bank 75.0% 25.0% H. Background Information Currently, do you professionally collaborate/work with the World Bank Group in your country?* Percentage of Respondents Yes No *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 33.3% 63.6% 66.7% 36.4% PMU/ Consultant 93.9% 6.1% Which of the following agencies of the World Bank Group do you primarily engage with in Haiti?* (Select only ONE response) Percentage of Respondents The World Bank (IDA) The International Finance Corporation The Multilateral Investment Guarantee Agency Other *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 62.5% 68.4% 0.0% 5.3% 0.0% 0.0% 37.5% 26.3% PMU/ Consultant 84.4% 6.3% 0.0% 9.4% Bilateral/ Multilateral Agency 71.4% 14.3% 0.0% 14.3% Private Sector/ Financial Sector/ Private Bank 42.9% 57.1% 0.0% 0.0% Office of the President/Prime Employee of Minister/Minister a Ministry 25.0% 5.6% 75.0% 94.4% PMU/ Consultant 20.7% 79.3% Bilateral/ Multilateral Agency 25.0% 75.0% Private Sector/ Financial Sector/ Private Bank 28.6% 71.4% Do your projects involve both the World Bank and the IFC? Percentage of Respondents Yes No 85 World Bank Group Country Opinion Survey 2018: Haiti H. Background Information (continued) If yes, what was your view of how the two institutions work together in Haiti? (Select only ONE response) Percentage of Respondents The two institutions work well together The way the two institutions work together needs improvement The two institutions do not work well together Don’t know Office of the President/Prime Employee of Minister/Minister a Ministry 50.0% 0.0% 0.0% 50.0% 0.0% 0.0% 50.0% 50.0% PMU/ Consultant 66.7% 16.7% 0.0% 16.7% Bilateral/ Multilateral Agency 100.0% 0.0% 0.0% 0.0% Private Sector/ Financial Sector/ Private Bank 100.0% 0.0% 0.0% 0.0% CSO 0.0% 0.0% 0.0% 0.0% Independent Government Institution 0.0% 50.0% 0.0% 50.0% Judiciary Branch 0.0% 0.0% 0.0% 0.0% Other 100.0% 0.0% 0.0% 0.0% Judiciary Branch 80.0% 0.0% 0.0% 0.0% Other 31.3% 31.3% 18.8% 43.8% Which of the following describes most of your exposure to the World Bank Group in Haiti? (Choose no more than TWO) Percentage of Respondents (Responses combined) Observer* Use World Bank Group reports/data Engage in World Bank Group related/sponsored events/activities Collaborate as part of my professional duties* Use World Bank Group website for information, data, research, etc. *Significantly different between stakeholder groups Office of the President/Prime Employee of Minister/Minister a Ministry 44.4% 16.7% 33.3% 27.8% 0.0% 38.9% 33.3% 61.1% 22.2% 16.7% PMU/ Consultant 0.0% 24.2% 33.3% 78.8% Bilateral/ Multilateral Agency 12.5% 12.5% 62.5% 62.5% Private Sector/ Financial Sector/ Private Bank 0.0% 25.0% 37.5% 100.0% CSO 50.0% 37.5% 12.5% 12.5% Independent Government Institution 0.0% 16.7% 33.3% 66.7% 12.1% 25.0% 12.5% 50.0% 16.7% 40.0% 25.0% PMU/ Consultant 21.2% 78.8% Bilateral/ Multilateral Agency 37.5% 62.5% Private Sector/ Financial Sector/ Private Bank 62.5% 37.5% CSO 0.0% 100.0% Independent Government Institution 16.7% 83.3% Judiciary Branch 50.0% 50.0% Other 31.8% 68.2% What’s your gender? Percentage of Respondents Female Male Office of the President/Prime Employee of Minister/Minister a Ministry 22.2% 21.7% 77.8% 78.3% 86 World Bank Group Country Opinion Survey 2018: Haiti Appendix C: Responses to Indicator Questions by Geographic Location15  Port-au-Prince N=111  Other N=17 B. Overall Attitudes toward the World Bank Group Overall, please rate your impression of the effectiveness of these organizations in Haiti. Port-au-Prince World Bank Group Other N Mean SD N Mean SD 79 6.16 1.93 12 6.33 1.97 (1-Not effective at all, 10-Extremely effective) To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) Port-au-Prince Overall the World Bank Group currently plays a relevant role in development in Haiti The World Bank Group’s work is aligned with what I consider the development priorities for Haiti Other N Mean SD N Mean SD 97 5.96 2.08 12 6.50 2.20 90 5.28 2.16 13 5.54 2.50 To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Port-au-Prince Other N Mean SD N Mean SD Responsiveness to needs 80 5.70 1.93 10 6.10 1.97 Flexibility (in terms of the institution’s products and services) 74 5.00 1.85 6 5.17 1.72 Flexibility (in terms of changing country circumstances) 76 5.24 1.99 7 5.43 1.72 Being inclusive 60 6.38 1.83 6 5.67 1.97 Openness (sharing data and other information) 76 6.55 1.81 6 6.17 2.23 Collaboration with the Government 86 6.67 1.77 11 7.09 1.70 77 4.95 1.95 9 4.78 2.11 79 6.30 2.05 10 8.10 1.20 Collaboration with civil society 56 5.04 1.92 6 5.83 1.47 Staff accessibility 78 6.04 2.24 6 5.33 2.07 Collaboration with other donors and development partners 59 6.73 1.70 9 6.67 2.00 Collaboration with the private sector 45 5.44 2.08 5 5.60 2.41 Collaboration with the UN 36 6.86 1.99 5 6.40 1.95 Straightforwardness and honesty 65 6.82 2.01 7 6.71 1.98 Treating clients and stakeholders in Haiti with respect 66 6.62 1.90 5 5.60 1.95 Being a long-term partner *Significantly different between geographic locations 76 7.12 2.08 8 7.50 1.51 The speed in which it gets things accomplished on the ground Helping to bring discipline/effective supervision to implementation of investment projects* 15 128 respondents provided information about their geographic location. Only these respondents were included in the analysis presented in this appendix. 87 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results Port-au-Prince To what extent does the World Bank Group’s work help to achieve development results in Haiti? Other N Mean SD N Mean SD 88 5.30 1.68 12 6.00 1.86 (1-To no degree at all, 10-To a very significant degree) Port-au-Prince To what extent does the World Bank Group help to build/strengthen existing country systems in Haiti? Other N Mean SD N Mean SD 81 6.00 1.77 7 7.29 2.21 (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10-Strongly agree) Port-au-Prince The World Bank Group’s financial instruments meet the needs of Haiti The World Bank Group meets Haiti’s needs for knowledge services Other N Mean SD N Mean SD 76 5.14 1.89 8 5.25 2.66 80 5.59 1.91 5 5.80 1.64 D. The World Bank Group’s Knowledge Work and Activities In Haiti, to what extent do you believe that the World Bank Group’s knowledge work and activities: Port-au-Prince Are adaptable to Haiti’s specific development challenges and country circumstances Other N Mean SD N Mean SD 74 5.57 1.98 6 6.33 2.34 (1-To no degree at all, 10-To a very significant degree) Port-au-Prince Other N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 83 6.30 1.54 10 7.00 2.31 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 84 6.85 1.65 10 7.50 2.27 (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Port-au-Prince The World Bank Group takes decisions quickly in Haiti Where country systems are adequate, the World Bank Group makes appropriate use of them* *Significantly different between geographic locations Other N Mean SD N Mean SD 68 5.18 1.98 10 5.00 2.75 57 6.61 2.01 7 8.57 1.27 88 World Bank Group Country Opinion Survey 2018: Haiti Appendix D: Responses to Selected Questions by Level of Collaboration with the World Bank Group16 Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY18 Haiti COS questionnaire: All 10-point scale questions and question B8 “When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources in Haiti?” Collaborating with the WBG N=74 Not collaborating with the WBG N=51 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Haiti? (1-Not familiar at all, 10-Extremely familiar) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group* 70 6.67 1.92 48 4.94 2.64 Inter-American Development Bank* 68 6.66 2.07 48 4.79 2.77 Caribbean Development Bank 65 3.32 2.36 47 2.96 2.55 *Significantly different between collaborators and non-collaborators Overall, please rate your impression of the effectiveness of these organizations in Haiti. (1-Not effective at all, 10-Extremely effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD World Bank Group 59 6.39 1.73 30 5.80 2.30 Inter-American Development Bank 58 6.22 1.70 28 5.64 2.28 Caribbean Development Bank 19 4.53 1.74 18 3.78 2.51 Collaborating with the WBG To what extent do you believe the World Bank Group’s staff is well prepared to help Haiti solve its most complicated development challenges? Not collaborating with the WBG N Mean SD N Mean SD 60 6.58 1.84 30 6.60 2.25 (1-To no degree at all, 10-To a very significant degree) 16 Only 125 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. 89 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources in Haiti? (Choose no more than THREE) Percentage of Respondents (Responses combined) Collaborating with the WBG Not collaborating with the WBG 23.6% 19.4% 8.3% 11.1% 5.6% 0.0% 1.4% 4.2% 1.4% 6.9% 34.7% 44.4% 1.4% 1.4% 4.2% 4.2% 4.2% 2.8% 5.6% 13.9% 1.4% 1.4% 0.0% 5.6% 0.0% 18.1% 27.8% 1.4% 0.0% 4.2% 1.4% 5.6% 11.1% 2.8% 9.7% 5.6% 23.6% 22.0% 10.0% 8.0% 30.0% 10.0% 0.0% 2.0% 4.0% 0.0% 6.0% 44.0% 16.0% 4.0% 0.0% 4.0% 0.0% 2.0% 0.0% 6.0% 20.0% 6.0% 2.0% 0.0% 14.0% 2.0% 4.0% 28.0% 4.0% 0.0% 2.0% 0.0% 2.0% 18.0% 6.0% 16.0% 4.0% 22.0% Energy Water and sanitation Waste management Job creation/employment* Health Regional conflict and tensions Financial markets Social protection Gender equity Domestic private sector development Education Public sector governance/reform* Security/stabilization Global/regional integration Food security Environmental sustainability Urban development and upgrading Gender based violence Law and justice Economic growth Disaster prevention Equality of opportunity Communicable and non-communicable diseases Local governance and institutions Information and communications technology Transport* Agriculture and rural development Trade and exports Crime and violence Natural resource management Social cohesion Climate change Poverty reduction Disaster management Anti corruption Foreign direct investment Energy *Significantly different between collaborators and non-collaborators How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Haiti Government’s efforts to reduce poverty? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Investment Project Financing 38 6.74 1.73 21 6.00 1.87 Development Policy Financing* 38 6.16 1.72 23 4.74 2.22 Trust funds and grants* 43 6.63 1.90 18 4.94 2.15 IFC Investment Services 25 5.96 1.65 14 4.93 1.98 IFC Advisory Services* 22 6.09 1.66 16 4.56 2.19 *Significantly different between collaborators and non-collaborators 90 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Overall the World Bank Group currently plays a relevant role in development in Haiti The World Bank Group’s work is aligned with what I consider the development priorities for Haiti* Not collaborating with the WBG N Mean SD N Mean SD 70 6.27 1.88 36 5.47 2.44 65 5.65 1.98 36 4.72 2.51 *Significantly different between collaborators and non-collaborators To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Responsiveness to needs 57 6.05 1.76 31 5.23 2.19 Flexibility (in terms of the institution’s products and services)* 51 5.35 1.76 27 4.33 1.86 Flexibility (in terms of changing country circumstances)* 52 5.67 1.82 29 4.52 2.05 Being inclusive 48 6.50 1.79 18 5.83 1.95 Openness (sharing data and other information) 55 6.65 1.81 25 6.28 1.93 Collaboration with the Government 61 6.80 1.69 34 6.62 1.92 The speed in which it gets things accomplished on the ground 57 5.12 2.08 27 4.56 1.72 Helping to bring discipline/effective supervision to implementation of investment projects 58 6.76 1.94 29 6.10 2.24 Collaboration with civil society* 37 5.54 1.56 25 4.48 2.16 Staff accessibility* 56 6.75 1.80 27 4.44 2.28 Collaboration with other donors and development partners 45 6.73 1.74 22 6.73 1.78 Collaboration with the private sector 31 5.42 1.95 19 5.53 2.37 Collaboration with the UN 24 6.67 1.79 17 7.00 2.24 Straightforwardness and honesty 52 6.88 2.05 20 6.60 1.90 Treating clients and stakeholders in Haiti with respect 51 6.59 1.98 18 6.56 1.79 Being a long-term partner 54 7.33 1.88 29 6.79 2.30 *Significantly different between collaborators and non-collaborators C. World Bank Group’s Effectiveness and Results In Haiti, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Gender* 44 6.16 1.75 29 5.10 2.19 The impact of climate change* 44 5.93 1.73 26 4.42 2.28 *Significantly different between collaborators and non-collaborators 91 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haiti? (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social protection 31 4.77 2.20 15 3.80 2.11 Gender equity 39 5.97 1.77 19 5.05 1.96 Domestic private sector development 34 4.97 1.68 15 4.53 2.64 Education* 53 6.30 1.80 30 5.20 2.20 Public sector governance/reform 50 5.68 1.74 25 5.84 2.08 Global/regional integration 30 4.83 1.76 15 4.33 2.64 Food security 30 4.90 1.63 16 4.56 2.39 Urban development and upgrading 38 5.29 1.93 19 4.16 2.41 Energy 44 5.50 1.98 23 4.65 2.53 Water and sanitation* 45 5.89 1.86 20 4.10 2.20 Waste management* 34 4.85 1.81 19 3.32 1.73 Job creation/employment* 38 5.29 1.69 19 3.89 2.16 Health 38 5.50 1.72 26 5.23 2.30 Financial markets 19 4.84 2.19 16 4.50 2.80 Transport 41 5.93 2.10 21 5.57 2.40 Agriculture and rural development 40 5.93 1.91 22 5.14 2.27 Trade and exports 21 4.62 2.06 13 4.00 2.35 Crime and violence 16 4.19 1.64 15 4.47 2.17 Natural resource management 30 5.13 1.96 13 4.08 1.71 Environmental sustainability* 42 6.02 1.98 18 4.28 2.08 Climate change 34 5.32 1.98 18 4.39 2.23 Poverty reduction 48 5.23 2.02 21 4.81 1.86 Anti corruption 33 4.76 1.60 22 4.64 2.19 Law and justice 24 4.50 1.93 20 4.50 2.61 Economic growth 37 5.16 1.74 22 4.86 2.23 Disaster prevention 39 5.77 1.83 21 4.81 2.44 Disaster management* 40 5.95 1.72 20 4.75 2.36 Foreign direct investment 16 4.31 2.21 15 3.73 2.09 Equality of opportunity 33 5.91 1.81 18 4.83 2.23 Communicable and non-communicable diseases 20 5.70 1.66 17 4.76 2.49 Information and communications technology 22 5.00 1.95 13 4.15 1.95 Gender based violence 17 5.65 1.84 14 4.79 2.75 Security/stabilization 20 4.45 1.93 17 4.71 2.34 Regional conflict and tensions 14 4.43 2.34 12 4.33 2.27 Local governance and institutions 36 5.36 2.04 20 4.45 2.44 Social cohesion 32 5.03 2.19 14 4.14 2.68 *Significantly different between collaborators and non-collaborators Collaborating with the WBG To what extent does the World Bank Group’s work help to achieve development results in Haiti? Not collaborating with the WBG N Mean SD N Mean SD 65 5.48 1.55 34 5.21 2.01 (1-To no degree at all, 10-To a very significant degree) 92 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results (continued) Collaborating with the WBG To what extent does the World Bank Group help to build/strengthen existing country systems in Haiti? Not collaborating with the WBG N Mean SD N Mean SD 56 6.37 1.67 30 5.60 2.09 (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10Strongly agree) Collaborating with the WBG The World Bank Group’s financial instruments meet the needs of Haiti The World Bank Group meets Haiti’s needs for knowledge services Mean SD N Mean SD 55 5.31 1.81 29 4.86 2.20 55 5.78 1.72 28 5.21 2.22 Collaborating with the WBG How effectively does the World Bank Group help Haiti to mobilize finance for development from private sector sources? Not collaborating with the WBG N Not collaborating with the WBG N Mean SD N Mean SD 27 4.93 1.92 23 4.91 1.83 (1-Not effectively at all, 10-Very effectively) How effectively does the World Bank Group support Haiti’s efforts … ? (1-Not effectively at all, 10-Very effectively) Collaborating with the WBG To build stronger domestic resource mobilization systems in the Government To develop better and stronger data collection/analytics systems within the Government* To strengthen the country’s crisis preparedness Not collaborating with the WBG N Mean SD N Mean SD 33 5.27 1.88 22 5.32 2.51 44 6.30 1.62 26 5.35 2.21 45 5.58 2.18 28 4.79 2.32 *Significantly different between collaborators and non-collaborators Collaborating with the WBG How effectively do the World Bank Group’s Systematic Country Diagnosis and Country Partnership Framework activities support Haiti’s efforts to manage crisis related risks? Not collaborating with the WBG N Mean SD N Mean SD 17 5.59 1.91 13 5.00 2.20 (1-Not effectively at all, 10-Very effectively) D. The World Bank Group’s Knowledge Work and Activities In Haiti, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Are timely 50 7.04 1.32 21 6.48 1.91 Include appropriate level of stakeholder involvement during preparation* 43 6.49 1.61 23 5.30 2.10 Lead to practical solutions 52 6.04 1.69 21 5.43 2.09 Are accessible (well written and easy to understand) 54 6.74 1.56 23 5.96 1.97 Are source of relevant information on global good practices 55 7.25 1.49 23 6.87 2.05 Are adequately disseminated 55 6.11 1.99 24 5.46 2.73 Are translated enough into local language 50 5.10 2.09 26 4.92 2.62 Are adaptable to Haiti’s specific development challenges and country circumstances 53 5.77 1.74 26 5.27 2.47 *Significantly different between collaborators and non-collaborators 93 World Bank Group Country Opinion Survey 2018: Haiti D. The World Bank Group’s Knowledge Work and Activities (continued) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 59 6.49 1.34 32 6.19 2.13 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 60 7.07 1.56 31 6.74 2.03 (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD The World Bank Group disburses funds promptly* 57 5.12 2.50 27 3.56 2.04 The World Bank Group effectively monitors and evaluates the projects and programs it supports 62 6.95 1.89 31 6.74 2.18 The World Bank Group’s approvals and reviews are done in a timely fashion 57 6.07 1.87 24 5.29 2.39 The World Bank Group’s “Safeguard Policy” requirements are reasonable* 46 7.15 1.84 18 5.67 2.28 The World Bank Group takes decisions quickly in Haiti 52 5.23 2.02 24 5.00 2.32 Working with the World Bank Group increases Haiti’s institutional capacity* 58 6.59 1.72 29 5.34 2.42 Where country systems are adequate, the World Bank Group makes appropriate use of them 43 7.14 1.73 20 6.25 2.51 *Significantly different between collaborators and non-collaborators Collaborating with the WBG To what extent do you believe the World Bank Group is adequately staffed in Haiti? Not collaborating with the WBG N Mean SD N Mean SD 36 6.53 1.84 16 6.38 2.28 (1-To no degree at all, 10-To a very significant degree) 94 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti To what degree does the World Bank Group support with its resources? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG N Mean SD N Mean SD Social cohesion 20 5.70 1.92 7 5.14 2.41 Public financial management 26 7.00 1.50 13 6.54 1.71 Reducing gender based violence 18 6.11 1.78 7 5.71 2.69 Disaster preparedness 25 6.56 1.61 14 5.71 2.09 Disaster response and management 33 6.94 1.32 13 6.15 1.52 Access to justice systems 14 5.57 1.79 13 6.00 2.45 Security mechanisms 15 5.93 2.02 10 4.70 2.36 Conflict resolution mechanisms 17 6.35 1.90 10 5.50 2.72 Support domestic resource mobilization 20 5.95 2.01 11 6.09 2.02 Access to basic social services 29 6.48 1.74 13 6.38 1.61 Capacity of state institutions 29 6.41 1.57 13 6.00 2.45 Jobs 24 6.12 1.54 13 5.62 2.29 Improving livelihoods 25 6.16 1.80 11 5.45 2.02 Access to basic infrastructure services 31 6.81 1.70 13 6.85 2.41 Food security 23 6.22 1.51 11 6.00 2.65 Improving governance, transparency and accountability 27 6.78 1.53 14 7.29 2.40 Social safety nets 19 6.42 1.98 10 5.20 2.49 Stimulating dialogue to promote peace and stability 15 6.00 2.42 11 6.00 2.72 G. Communication and Information Sharing Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG I find the World Bank Group’s websites easy to navigate. I find the information on the World Bank Group’s websites useful.* The World Bank Group’s social media channels are valuable sources of information about the institution. Not collaborating with the WBG N Mean SD N Mean SD 45 7.29 1.58 18 6.89 1.88 44 7.98 1.13 19 7.21 1.72 27 7.52 1.42 18 6.94 2.36 *Significantly different between collaborators and non-collaborators 95 World Bank Group Country Opinion Survey 2018: Haiti Appendix E: Responses to Selected Questions by Year17 All data presented in this appendix are weighted. As a result, means of the FY 2018 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2014 respondents and the total number of respondents indicated may differ from those reported in the FY 2014 COS report. FY 2014 Number of comparable respondents = 168 FY 2018 Number of comparable respondents = 113 By weighting, the FY 2014 and FY 2018 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Percentage of Respondents FY 2014 FY 2018 Office of the President/Prime Minister/Minister Government Institutions Local Government Bilateral/Multilateral Agencies Civil Society Private Sector Academia Media 10.5% 46.0% 1.0% 10.0% 15.0% 8.5% 2.5% 6.5% 10.5% 46.0% 1.0% 10.0% 15.0% 8.5% 2.5% 6.5% FY 2014 FY 2018 55.5% 11.0% 33.5% 28.0% 35.0% 37.0% A. General Issues facing Haiti In general would you say that Haiti is headed in...?* Percentage of Respondents The right direction The wrong direction Not sure *Significantly different between FY2014 and FY2018 B. Overall Attitudes toward the World Bank Group How familiar are you with the work of these organizations in Haiti? (1-Not familiar at all, 10-Extremely familiar) FY 2014 FY 2018 N Mean SD N Mean SD World Bank Group* 165 6.87 2.3 107 5.98 2.33 Inter-American Development Bank 160 6.26 2.52 105 5.96 2.54 Caribbean Development Bank *Significantly different between FY2014 and FY2018 155 3.30 2.68 104 3.34 2.50 Overall, please rate your impression of the effectiveness of these organizations in Haiti. (1-Not effective at all, 10- Extremely effective) FY 2014 FY 2018 N Mean SD N Mean SD World Bank Group 148 6.21 1.7 84 6.10 2.03 Inter-American Development Bank 137 6.05 1.84 81 6.03 2.09 Caribbean Development Bank 56 5.07 2.40 37 4.26 2.30 17 Only those questions that were asked in the FY 2014 and FY 2018 country opinion surveys, with similar response scales/options, are presented in this appendix. 96 World Bank Group Country Opinion Survey 2018: Haiti B. Overall Attitudes toward the World Bank Group (continued) FY 2014 To what extent do you believe the World Bank Group’s staff is well prepared to help Haiti solve its most complicated development challenges? FY 2018 N Mean SD N Mean SD 128 6.88 2.08 83 6.57 2.02 (1-To no degree at all, 10-To a very significant degree) To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) FY 2014 Overall the World Bank Group currently plays a relevant role in development in Haiti* The World Bank Group’s work is aligned with what I consider the development priorities for Haiti* *Significantly different between FY2014 and FY2018 FY 2018 N Mean SD N Mean SD 143 6.87 1.93 96 6.02 2.05 139 6.06 1.93 92 5.28 2.17 To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2014 FY 2018 N Mean SD N Mean SD Responsiveness to needs 104 5.84 1.81 80 5.74 2.03 Flexibility (in terms of the institution’s products and services) 113 5.58 2.00 72 5.04 1.71 Flexibility (in terms of changing country circumstances) 109 5.79 1.68 75 5.32 1.81 Being inclusive 105 6.58 1.89 61 6.29 1.81 Openness (sharing data and other information) 118 6.74 1.88 74 6.50 1.92 Collaboration with the Government 125 7.20 1.79 87 6.73 1.75 110 5.40 2.11 75 4.92 1.93 76 6.63 1.96 The speed in which it gets things accomplished on the ground Helping to bring discipline/effective supervision to implementation of investment projects Collaboration with civil society* 84 5.69 2.29 58 4.97 1.79 Staff accessibility* 119 6.70 1.93 76 5.81 2.39 Collaboration with other donors and development partners 101 7.06 1.97 60 6.50 1.76 Collaboration with the private sector 75 6.00 1.87 47 5.55 2.00 39 6.51 2.00 Collaboration with the UN Straightforwardness and honesty 108 6.83 2.12 67 6.83 1.99 Treating clients and stakeholders in Haiti with respect 120 7.03 2.31 65 6.67 2.01 Being a long-term partner* 111 8.03 1.65 79 7.28 2.10 *Significantly different between FY2014 and FY2018 97 World Bank Group Country Opinion Survey 2018: Haiti C. World Bank Group’s Effectiveness and Results How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haiti? (1-Not effective at all, 10-Very effective) FY 2014 FY 2018 N Mean SD N Mean SD Gender equity 47 6.14 2.56 53 5.42 1.87 Domestic private sector development 63 5.68 2.47 45 4.96 1.87 Education* 95 6.72 2.21 75 5.86 1.90 Public sector governance/reform* 97 6.44 2.23 71 5.63 1.74 Global/regional integration 42 5.48 2.94 39 4.65 1.93 Urban development and upgrading* 77 6.00 1.82 48 4.98 2.10 Energy 64 6.04 2.77 61 5.26 2.17 Water and sanitation* 89 6.29 2.25 59 5.49 2.08 Job creation/employment* 79 5.80 2.34 50 4.85 1.83 Financial markets 36 5.13 2.73 31 4.26 2.31 Transport* 76 6.83 2.06 53 5.67 2.18 Trade and exports* 50 5.86 2.77 31 4.10 2.08 Natural resource management 43 5.85 3.33 40 4.75 1.94 Poverty reduction* 86 6.01 2.10 59 5.14 1.96 Anti corruption 56 5.24 2.48 51 4.83 1.92 Economic growth* 83 6.31 2.45 50 5.17 1.87 Foreign direct investment* 60 6.08 2.85 28 3.93 2.11 Security/stabilization 43 5.86 3.03 33 4.68 2.18 Regional conflict and tensions 34 5.32 3.09 25 4.01 2.18 Local governance and institutions* 85 6.07 2.35 49 5.03 2.18 SD N *Significantly different between FY2014 and FY2018 FY 2014 N Mean FY 2018 To what extent does the World Bank Group’s work help to 139 6.25 1.91 92 achieve development results in Haiti?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2014 and FY2018 FY 2014 To what extent does the World Bank Group help to build/strengthen existing country systems in Haiti?* Mean SD 5.26 1.59 FY 2018 N Mean SD N Mean SD 131 6.62 2.00 78 5.87 1.83 (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2014 and FY2018 To what extent do you agree with the following statements about the World Bank Group in Haiti? (1-Strongly disagree, 10Strongly agree) FY 2014 The World Bank Group’s financial instruments meet the needs of Haiti* The World Bank Group meets Haiti’s needs for knowledge services* *Significantly different between FY2014 and FY2018 FY 2018 N Mean SD N Mean SD 128 5.95 2.11 73 5.09 1.99 140 6.14 2.10 77 5.48 1.83 98 World Bank Group Country Opinion Survey 2018: Haiti D. The World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?* Percentage of Respondents FY 2014 FY 2018 Weekly Monthly A few times a year Rarely Never *Significantly different between FY2014 and FY2018 12.1% 17.6% 40.0% 27.3% 3.0% 14.3% 16.3% 41.8% 14.3% 13.3% In Haiti, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2014 FY 2018 N Mean SD N Mean SD Are timely 119 6.98 1.87 64 6.85 1.57 Include appropriate level of stakeholder involvement during preparation 111 5.92 2.31 60 5.99 1.70 Lead to practical solutions 123 6.25 2.08 64 5.83 1.71 Are accessible (well written and easy to understand) 132 6.47 2.01 73 6.45 1.72 Are source of relevant information on global good practices 126 7.25 1.68 71 7.08 1.69 Are adequately disseminated 124 5.76 2.42 74 5.89 2.19 Are translated enough into local language 120 5.64 2.68 66 5.08 2.29 124 6.23 2.09 71 5.52 1.92 Are adaptable to Haiti’s specific development challenges and country circumstances* *Significantly different between FY2014 and FY2018 FY 2014 FY 2018 N Mean SD N Mean SD Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 130 6.65 1.75 85 6.23 1.64 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 133 7.23 1.64 82 6.76 1.75 (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) E. Working with the World Bank Group To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2014 The World Bank Group disburses funds promptly The World Bank Group effectively monitors and evaluates the projects and programs it supports The World Bank Group’s approvals and reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” requirements are reasonable The World Bank Group takes decisions quickly in Haiti Working with the World Bank Group increases Haiti’s institutional capacity Where country systems are adequate, the World Bank Group makes appropriate use of them FY 2018 N Mean SD N Mean SD 128 4.14 2.08 74 4.52 2.44 134 6.62 1.84 81 6.77 2.00 112 5.47 2.12 72 5.89 2.11 89 6.44 2.13 57 6.64 2.12 116 4.98 2.23 67 4.98 2.03 131 6.38 1.94 79 6.04 2.20 85 6.82 2.25 52 6.80 2.00 99 World Bank Group Country Opinion Survey 2018: Haiti F. The Future Role of the World Bank Group in Haiti When considering the combination of services that the World Bank Group offers in Haiti, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Haiti? (Select only ONE response) Percentage of Respondents FY 2014 FY 2018 Financial services Knowledge products Convening services None of the above The combination is appropriate for Haiti Don’t know 36.1% 10.8% 8.2% 1.3% 32.9% 10.8% 37.8% 7.1% 7.1% 1.0% 35.7% 11.2% G. Communication and Information Sharing Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Percentage of Respondents FY 2014 FY 2018 Yes No 32.1% 67.9% 25.3% 74.7% Percentage of Respondents FY 2014 FY 2018 Yes No 99.4% 0.6% 99.0% 1.0% Percentage of Respondents FY 2014 FY 2018 Yes No 69.3% 30.7% 66.0% 34.0% Do you have reliable access to the Internet? Do you use/have you used the World Bank Group website? Please rate how much you agree with the following statements. (1-Strongly disagree, 10-Strongly agree) FY 2014 I find the World Bank Group’s websites easy to navigate.* I find the information on the World Bank Group’s websites useful. The World Bank Group’s social media channels are valuable sources of information about the institution. *Significantly different between FY2014 and FY2018 FY 2018 N Mean SD N Mean SD 112 7.70 1.93 60 7.05 1.93 116 8.03 1.93 58 7.76 1.48 69 7.22 2.73 42 7.11 1.88 100 World Bank Group Country Opinion Survey 2018: Haiti Appendix F: Indicator Questions as a Function of Exposure to the World Bank Group Indicator Question Overall, please rate your impression of the World Bank Group’s effectiveness in Haiti. Overall the World Bank Group currently plays a relevant role in development in Haiti The World Bank Group’s work is aligned with what I consider the development priorities for Haiti Currently, do you professionally collaborate/work with the World Bank Group in your country? Which of the following describes most of your exposure to the World Bank Group in Haiti? (Choose no more than TWO) Observer Use WBG reports/data Engage in WBG activities Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean No Mean Yes Mean 6.23 5.67 6.24 5.91 6.02 6.46 5.77 6.36 6.28 5.63 6.27 6.18 5.38 6.15 5.79 5.94 6.31 5.46 6.42 6.00 6.26 Not collaborating with the WBG Collaborating with the WBG No Mean 5.80 6.39 5.47 Collaborate Use WBG website 4.72 5.65 5.51 4.47 5.55 4.81 5.35 5.33 4.84 5.67 5.19 6.00 Responsiveness to needs 5.23 6.05 5.90 5.15 5.95 5.29 5.91 5.48 5.21 6.09 5.81 5.67 Flexibility (in terms of the institution’s products and services) 4.33 5.35 5.23 3.91 5.11 4.78 4.92 5.27 4.54 5.27 4.95 5.45 Flexibility (in terms of changing country circumstances) 4.52 5.67 5.53 4.09 5.46 4.89 5.19 5.64 4.76 5.60 5.30 5.42 Being inclusive 5.83 6.50 6.47 4.57 6.40 5.80 6.00 6.73 5.62 6.59 6.30 6.00 Openness (sharing data and other information) 6.28 6.65 6.65 6.00 6.69 6.19 6.46 6.75 6.08 6.80 6.53 6.67 Collaboration with the Government 6.62 6.80 6.75 6.44 6.76 6.52 6.50 7.15 6.71 6.69 6.66 6.87 The speed in which it gets things accomplished on the ground Helping to bring discipline/effective supervision to implementation of investment projects 4.56 5.12 5.07 3.83 4.88 4.91 4.75 5.22 4.64 5.02 4.98 4.38 6.10 6.76 6.47 6.92 6.72 6.05 6.60 6.38 6.50 6.56 6.61 6.08 Collaboration with civil society 4.48 5.54 5.22 4.50 5.23 4.86 5.00 5.29 4.80 5.32 5.19 4.56 Staff accessibility 4.44 6.75 6.40 3.18 6.20 5.35 5.70 6.59 4.62 6.60 6.13 4.92 Collaboration with other donors and development partners 6.73 6.73 6.71 6.09 6.68 6.42 6.52 6.79 6.27 6.78 6.62 6.55 Collaboration with the private sector 5.53 5.42 5.39 4.89 5.29 5.31 5.10 5.69 5.27 5.32 5.35 5.00 Collaboration with the UN 7.00 6.67 6.63 6.14 6.48 6.64 6.56 6.50 6.22 6.84 6.53 6.57 Straightforwardness and honesty 6.60 6.88 7.00 5.33 7.06 6.10 6.67 7.00 6.30 7.02 6.68 7.27 Treating clients and stakeholders in Haiti with respect 6.56 6.59 6.62 5.83 6.57 6.47 6.52 6.59 6.56 6.54 6.48 7.00 Being a long-term partner 6.79 7.33 7.06 7.85 7.33 6.82 7.30 6.96 7.28 7.14 7.05 7.92 To what extent does the World Bank Group’s work help to achieve development results in Haiti? 5.21 5.48 5.35 5.00 5.46 4.85 5.32 5.22 5.03 5.46 5.18 5.78 To what extent does the World Bank Group help to build/strengthen existing country systems in Haiti? 5.60 6.37 6.07 5.77 6.38 5.20 5.90 6.35 5.47 6.37 6.03 6.00 4.86 5.31 5.21 4.91 5.38 4.64 5.19 5.13 4.89 5.32 5.16 5.21 5.21 5.78 5.61 5.36 5.76 5.17 5.49 5.78 5.33 5.71 5.57 5.60 5.27 5.77 5.73 5.33 5.90 5.24 5.91 5.14 5.19 5.94 5.60 6.08 6.19 6.49 6.39 5.93 6.49 5.93 6.35 6.22 6.09 6.45 6.25 6.59 6.74 7.07 6.97 6.09 7.08 6.35 6.73 7.20 6.48 7.07 6.85 6.94 5.00 5.23 5.18 4.00 5.12 4.78 5.13 4.70 4.50 5.27 5.02 5.00 6.25 7.14 6.94 7.14 7.24 6.29 6.95 7.00 6.40 7.26 6.98 6.89 The World Bank Group’s financial instruments meet the needs of Haiti The World Bank Group meets Haiti’s needs for knowledge services The World Bank Group’s knowledge work and activities are adaptable to Haiti’s specific development challenges and country circumstances Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? The World Bank Group takes decisions quickly in Haiti Where country systems are adequate, the World Bank Group makes appropriate use of them Yellow highlight indicates significant difference between Yes and No means. 101 World Bank Group Country Opinion Survey 2018: Haiti Appendix G: Haiti FY 2018 Questionnaire World Bank Group Country Survey FY 2018 – Haiti The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Haiti or who observe activities related to social and economic development. The following survey will give the World Bank Group’s team that works in Haiti, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Haiti. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’ll be candid. Finally, the survey relates to the World Bank Group’s work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. 102 World Bank Group Country Opinion Survey 2018: Haiti SECTION A: GENERAL ISSUES FACING HAITI A1. In general, would you say that Haiti is headed in ... ? 1 The right direction 2 The wrong direction 3 Not sure A2. Listed below are a number of development priorities in Haiti. Please identify which of the following you consider the most important development priorities in Haiti. (Choose no more than THREE) 19 Transport (e.g., roads, bridges, transportation) 20 Agriculture and rural development 21 Trade and exports Crime and violence Social cohesion 14 Social protection (e.g., pensions, social safety nets) Gender equity (closing the gap between women and men, and boys and girls) Domestic private sector development Education Security/stabilization Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Global/regional integration Food security Urban development and upgrading Energy (e.g., electricity) Water and sanitation Regional conflict and tensions Waste management Job creation/employment 15 Health 33 16 Financial markets Gender based violence Environmental sustainability 34 1 2 3 4 5 6 7 8 9 10 11 12 13 17 18 22 23 24 25 26 27 28 29 30 31 32 35 36 103 Natural resource management (renewable/nonrenewable) Climate change (e.g., mitigation, adaptation) Poverty reduction Anti corruption Law and justice Economic growth Local governance and institutions Disaster prevention Equality of opportunity (i.e., social inclusion) Communicable and non-communicable diseases (specifically cholera) Information and communications technology Disaster management Foreign direct investment World Bank Group Country Opinion Survey 2018: Haiti SECTION A: GENERAL ISSUES A3. Poverty reduction is a broad term that encompasses work in many different areas. Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Haiti? (Choose no more than THREE) 19 5 Economic growth Disaster management Equality of opportunity (i.e., social inclusion) Communicable and non-communicable diseases (specifically cholera) Local governance and institutions 6 Information and communications technology 24 7 Social protection (e.g., pensions, social safety nets) 25 8 Environmental sustainability 26 9 10 11 12 13 14 Agriculture and rural development Trade and exports Crime and violence Climate change (e.g., mitigation, adaptation) Transport (e.g., roads, bridges, transportation) Social cohesion 27 28 29 30 31 32 15 Energy (e.g., electricity) 33 16 Anti corruption Law and justice Water and sanitation 34 1 2 3 4 17 18 20 21 Waste management Job creation/employment Health 22 Security/stabilization 23 Financial markets Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Disaster prevention Gender equity (closing the gap between women and men, and boys and girls) Domestic private sector development Education Global/regional integration Food security Regional conflict and tensions Urban development and upgrading Natural resource management (renewable/nonrenewable) Gender based violence Foreign direct investment 35 104 World Bank Group Country Opinion Survey 2018: Haiti SECTION A: GENERAL ISSUES A4. The World Bank Group’s “Shared Prosperity” goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country’s population. Improvement in the Shared Prosperity Indicator requires growth and well-being of the less well-off. When thinking about the idea of “shared prosperity” in your country, which of the following TWO best illustrate how this would be achieved in Haiti? (Choose no more than TWO) 1 Greater access to health services and nutrition for citizens 2 Better access to capital and entrepreneurial opportunities (i.e., to start small and medium sized businesses) 3 A growing middle class 4 Better opportunity for citizens who live in rural areas 5 Better opportunity for citizens who live in urban areas 6 Consistent economic growth 7 Services to the poor through social safety nets 8 Greater access to micro-finance 9 Greater voice and participation for citizens to help ensure greater accountability 10 11 Better access to education Quality education and training that better ensure job opportunity 12 Better quality public services 13 Better management of public resources 14 Better employment opportunities for young people 15 Better employment opportunities for women 16 Other (please specify):_____________________________________ A5. The World Bank Group estimated that two billion people now live in countries where development outcomes are affected by Fragility, Conflict, and Violence (FCV). When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Haiti. (Choose no more than TWO) 1 None. I do not consider Haiti a fragile state. 2 Policy inconsistency 3 Weak social cohesion 4 Weak institutional capacity 5 Food insecurity 6 High levels of corruption 7 Weak accountability 8 Lack of security (i.e., conflict and violence) 9 Political uncertainty/instability 10 Lack of access to development finance 11 Other (please specify):_____________________________________ 105 World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP How familiar are you with the work of these organizations in Haiti? B1 B2 B3 World Bank Group Inter-American Development Bank (IDB/BID) Caribbean Development Bank (CDB) Not familiar at all 1 2 3 4 5 6 7 8 9 Extremely familiar 10 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Extremely effective Don't know Prefer not to answer Overall, please rate your impression of the effectiveness of these organizations in Haiti. Not effective at all B4 B5 B6 World Bank Group Inter-American Development Bank (IDB/BID) Caribbean Development Bank (CDB) 1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   B7. To what extent do you believe the World Bank Group’s staff is well prepared (e.g., skills and knowledge) to help Haiti solve its most complicated development challenges? 1 2 3 4 5 6 7 8 To no degree at all 10  To a very significant degree Don't know 9 B8. When thinking about how the World Bank Group can have the most impact on development results in Haiti, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Haiti? (Choose no more than THREE) 19 4 Energy (e.g., electricity) Water and sanitation Waste management Job creation/employment 5 Health 23 6 Regional conflict and tensions Financial markets Social protection (e.g., pensions, social safety nets) Gender equity (closing the gap between women and men, and boys and girls) Domestic private sector development Education Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Security/stabilization Global/regional integration Food security Environmental sustainability Urban development and upgrading Gender based violence 24 1 2 3 7 8 9 10 11 12 13 14 15 16 17 18 26 Law and justice Economic growth Disaster prevention Equality of opportunity (i.e., social inclusion) Communicable and non-communicable diseases (specifically cholera) Local governance and institutions Information and communications technology Transport (e.g., roads, bridges, transportation) 27 Agriculture and rural development 28 Trade and exports Crime and violence 20 21 22 25 29 30 31 32 33 34 35 36 106 Natural resource management (renewable/nonrenewable) Social cohesion Climate change (e.g., mitigation, adaptation) Poverty reduction Disaster management Anti corruption Foreign direct investment World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B9. When thinking about the World Bank Group’s role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Haiti? Greatest Value Second Greatest Value (Choose only ONE) (Choose only ONE)       3 Bringing together different groups of stakeholders to discuss and address critical development issues Supporting capacity building through World Bank Group supported projects Technical assistance 4 Policy advice, studies, analyses   5     7 Financial resources Data and statistics Promoting knowledge sharing   8 Mobilizing third party financial resources   9 Donor coordination   10 Strategy formulation   11 Other (please specify): ________________________   1 2 6 B10. Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Haiti? (Choose no more than TWO) 1 Not willing to honestly criticize policies and reform efforts in the country 2 Staff too inaccessible 3 Not collaborating enough with private sector 4 Not adequately collaborating with organizations such as bilaterals, multilaterals, trust funds, UN agencies 5 Not working enough through Haitian institutions 6 Not aligned with country priorities 7 Not adequately sensitive to political/social realities in Haiti 8 Too influenced by developed countries 9 World Bank Group’s processes too slow 10 World Bank Group’s processes too complex 11 Not exploring alternative policy options 12 Not sufficiently focused on results 13 Not in it for the long term 14 Its advice and strategies do not lend themselves to practical problem solving 15 Not collaborating enough with civil society (including NGOs, CBOs, beneficiary representatives) 16 Not enough public disclosure of its work 17 Arrogant in its approach 18 Inadequate World Bank Group’s staffing in Haiti 19 The credibility of its knowledge/data 20 Not focused enough on issues that are unique to fragile countries 21 Inadequate number of World Bank Group staff members located in the country 22 Other (please specify): __________________________________________________ 23 Don’t know 107 World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B11. To what extent do you believe that the World Bank Group’s work and support help the poorest (i.e., the bottom 40 percent of the income distribution) in Haiti? (Select only ONE response) 4 To a fully sufficient degree To a somewhat sufficient degree To a somewhat insufficient degree To a very insufficient degree 5 Don’t know 1 2 3 B12. How EFFECTIVE do you believe the following World Bank Group’s instruments are in supporting the Haiti Government’s efforts to reduce poverty? (If you have NO exposure to/experience with the instruments listed below, please select “N/A”) Not effective at all Very effective N/A 1 Investment Project Financing (IPF) 1 2 3 4 5 6 7 8 9 10  2 Development Policy Financing (DPF—Budget Support) 1 2 3 4 5 6 7 8 9 10  3 Trust funds and grants 1 2 3 4 5 6 7 8 9 10  4 IFC Investment Services 1 2 3 4 5 6 7 8 9 10  5 IFC Advisory Services 1 2 3 4 5 6 7 8 9 10  B13. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than TWO) 1 Beneficiaries 10 Foundations 2 University groups 11 Media 3 Youth 12 International NGOs 4 Private sector 13 UN and regional peace keeping forces 5 Local government 14 Emerging donors 6 Donor community 15 UN agencies 7 Local NGOs/Community Based Organizations 16 Regional organizations (e.g., OAS, CARICOM) 8 Academia/think tanks/research institutes 17 Other (please specify): _____________________ 9 Parliament 18 Don’t know To what extent do you agree with the following statements about the World Bank Group’s work in Haiti? Strongly disagree B14 B15 Overall the World Bank Group currently plays a relevant role in development in Haiti The World Bank Group’s work is aligned with what I consider the development priorities for Haiti 108 Strongly agree Don't know 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP To what extent is the World Bank Group an effective development partner in Haiti, in terms of each of the following? To no degree at all To a very significant degree Don't know 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  B19 Responsiveness to needs Flexibility (in terms of the institution’s products and services) Flexibility (in terms of changing country circumstances) Being inclusive 1 2 3 4 5 6 7 8 9 10  B20 Openness (sharing data and other information) 1 2 3 4 5 6 7 8 9 10  B21 Collaboration with the Government The speed in which it gets things accomplished on the ground Helping to bring discipline/effective supervision to implementation of investment projects Collaboration with civil society 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  B27 Staff accessibility Collaboration with other donors and development partners Collaboration with the private sector 1 2 3 4 5 6 7 8 9 10  B28 Collaboration with the UN 1 2 3 4 5 6 7 8 9 10  B29 Straightforwardness and honesty Treating clients and stakeholders in Haiti with respect Being a long-term partner 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  B16 B17 B18 B22 B23 B24 B25 B26 B30 B31 B32. To what extent does the World Bank Group partner with the right people to support work on the ground in Haiti? (Select only ONE response) 1 2 3 4 5 6 Nearly never Rarely Sometimes Nearly always Don’t know Prefer not to answer 109 World Bank Group Country Opinion Survey 2018: Haiti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B33. Which TWO organizations do you think it is most valuable for the World Bank Group to collaborate with to tackle fragility in Haiti? (Select no more than TWO) 8 World Food Program (WFP) World Health Organization (WHO) United Nations Development Program (UNDP) United Nations Mission for Justice Support in Haiti (MINUJUSTH) Haiti’s largest multilateral development partners (e.g., IDB, CDB, EU, OAS) Haiti’s main bilateral partners (e.g., Canada, US, etc.) The United Nations International Children's Emergency Fund (UNICEF) I don’t believe the World Bank Group needs to partner with humanitarian organizations. 9 Don’t know 1 2 3 4 5 6 7 B34. When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to? (Choose no more than THREE) 1 The World Bank Group does not provide the government with consistent support throughout the reform effort 2 Political pressures and obstacles 3 Reforms are not well thought out in light of country challenges 4 Poor coordination within the Government 5 There is an inadequate level of private sector participation and support 6 Poor donor coordination 7 The World Bank Group is not sensitive enough to political/social realities on the ground 8 Lack of/inadequate levels of capacity in Government 9 There is not an adequate level of citizen/civil society participation 10 Corruption 11 Poor coordination within the World Bank Group 12 Ongoing political instability 13 Inadequate funding 14 Other (please specify): ________________________________________ 110 World Bank Group Country Opinion Survey 2018: Haiti SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C1. In Haiti, to what extent do the World Bank Group’s financial resources, advice, and knowledge influence policy related to … ? To no degree at all 1 2 Gender (i.e., closing the gap between women and men, and boys and girls) The impact of climate change 111 To a very significant degree Don't know 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  World Bank Group Country Opinion Survey 2018: Haiti SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C2. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haiti? (If you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don’t know”) Not effective at all Very effective Don't know Social protection (e.g., pensions, social safety nets) Gender equity (closing the gap between women and men, and boys and girls) Domestic private sector development 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  6 Education Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) Global/regional integration 1 2 3 4 5 6 7 8 9 10  7 Food security 1 2 3 4 5 6 7 8 9 10  8 Urban development and upgrading 1 2 3 4 5 6 7 8 9 10  9 Energy (e.g., electricity) 1 2 3 4 5 6 7 8 9 10  10 Water and sanitation 1 2 3 4 5 6 7 8 9 10  11 Waste management Job creation/employment Health Financial markets Transport (e.g., roads, bridges, transportation) Agriculture and rural development Trade and exports Crime and violence Natural resource management (renewable/non-renewable) Environmental sustainability Climate change (e.g., mitigation, adaptation) Poverty reduction Anti corruption Law and justice Economic growth Disaster prevention Disaster management Foreign direct investment Equality of opportunity (i.e., social inclusion) Communicable and non-communicable diseases (specifically cholera) Information and communications technology Gender based violence Security/stabilization Regional conflict and tensions Local governance and institutions Social cohesion 1 2 3 4 5 6 7 8 9 10  1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 6 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 7 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 8 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10                   1 2 3 4 5 6 7 8 9 10  1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5 6 6 6 6 7 7 7 7 8 8 8 8 9 9 9 9 10 10 10 10     1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 112 World Bank Group Country Opinion Survey 2018: Haiti SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C3. To what extent does the World Bank Group’s work help to achieve development results in Haiti? 1 2 3 4 5 6 7 8 10  To a very significant degree Don't know 9 To no degree at all C4. To what extent does the World Bank Group help to build/strengthen existing country systems (e.g., procurement, financial management, etc.) in Haiti? 1 2 3 4 5 6 7 8 10  To a very significant degree Don't know 9 To no degree at all To what extent do you agree with the following statements about the World Bank Group in Haiti? Strongly disagree C5 C6 The World Bank Group’s financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, IFC investments, etc.) meet the needs of Haiti The World Bank Group meets Haiti’s needs for knowledge services (e.g., research, analysis, data generation and dissemination, technical assistance) Strongly agree Don't know 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  C7. How effectively does the World Bank Group help Haiti to mobilize finance for development from private sector sources? 1 2 3 4 5 6 7 8 Not effectively at all 113 9 10  Very effectively Don't know World Bank Group Country Opinion Survey 2018: Haiti SECTION C: WORLD BANK GROUP’S EFFECTIVENESS AND RESULTS C8. As part of IDA18, the World Bank Group has expanded (or developed) a number of financial instruments to respond to challenges in IDA countries. These include the Crisis Response Window (CRW), Pandemic Emergency Finance Facility (PEF), Catastrophe Deferred Draw Down Option (CATDDO), and the Private Sector Window (PSW). In general, how familiar are you with these new or expanded financial instruments in Haiti? (Select only ONE response) 4 Very familiar Somewhat familiar Somewhat unfamiliar Very unfamiliar 5 Don’t know 1 2 3 How effectively does the World Bank Group support Haiti’s efforts … ? Not effectively at all C9 C10 C11 To build stronger domestic resource mobilization systems in the Government (e.g., tax collection) To develop better and stronger data collection/analytics systems within the Government To strengthen the country’s crisis preparedness Very effectively Don't know 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  C12. How effectively do the World Bank Group’s Systematic Country Diagnosis and Country Partnership Framework activities support Haiti’s efforts to manage crisis related risks? [Please only respond if you are familiar with the WBG’s Systematic Country Diagnosis (SCD) and Country Partnership Framework (CPF)] 1 Not effectively at all 2 3 4 5 6 7 8 9 10  Very effectively Don't know C13. When considering the World Bank Group’s emphasis on risk preparedness and prevention, which of the following statements best describes recent WBG’s activities? (Select only one response) 1 2 3 4 The World Bank Group is providing less valuable support than in the past, to enhance the Haiti’s ability to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group is providing more valuable support than in the past, to enhance the Haiti’s ability to systematically identify and monitor risks by drawing on the best data, technology, and knowledge The World Bank Group’s approach and work related to systematically identifying and monitoring risks in Haiti has remained constant Don’t know 114 World Bank Group Country Opinion Survey 2018: Haiti SECTION D: THE WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., ANALYSIS, STUDIES, RESEARCH, DATA, REPORTS, CONFERENCES) D1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 4 5 A few times a year Rarely Never In Haiti, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree at all To a very significant degree Don't know D2 Are timely 1 2 3 4 5 6 7 8 9 10  D3 Include appropriate level of stakeholder involvement during preparation 1 2 3 4 5 6 7 8 9 10  D4 Lead to practical solutions 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  D5 D6 Are accessible (well written and easy to understand) Are source of relevant information on global good practices D7 Are adequately disseminated 1 2 3 4 5 6 7 8 9 10  D8 Are translated enough into local language 1 2 3 4 5 6 7 8 9 10  D9 Are adaptable to Haiti’s specific development challenges and country circumstances 1 2 3 4 5 6 7 8 9 10  D10. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 Not significant at all 10 Very significant  Don't know D11. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 Very low technical quality 2 3 4 5 6 7 115 8 9 10 Very high technical quality  Don't know World Bank Group Country Opinion Survey 2018: Haiti SECTION E: WORKING WITH THE WORLD BANK GROUP E1. When working with the World Bank Group on programs, projects and other activities, do you believe that the team … ? (Select only ONE response) 1 2 3 4 5 6 Almost never has the right skills mix to tackle the challenges of fragility Rarely has the right skills mix to tackle the challenges of fragility Sometimes has the right skills mix to tackle the challenges of fragility Almost always has the right skills mix to tackle the challenges of fragility Don’t know Prefer not to answer To what extent do you agree/disagree with the following statements? Strongly disagree E2 E3 E4 E5 E6 E7 E8 The World Bank Group disburses funds promptly The World Bank Group effectively monitors and evaluates the projects and programs it supports The World Bank Group’s approvals and reviews are done in a timely fashion The World Bank Group’s “Safeguard Policy” requirements are reasonable The World Bank Group takes decisions quickly in Haiti Working with the World Bank Group increases Haiti’s institutional capacity Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them Strongly agree Don't know 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  E9. To what extent do you believe the World Bank Group is adequately staffed in Haiti? 1 2 3 4 5 6 7 To no degree at all 116 8 9 10 To a very significant degree  Don't know World Bank Group Country Opinion Survey 2018: Haiti SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN HAITI F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Haiti? (Choose no more than TWO) 1 Offer more innovative knowledge services 2 Collaborate more effectively with Government clients (e.g., national, state, local) 3 Work faster 4 Reduce the complexity of obtaining World Bank Group financing 5 Help to bring discipline/effective supervision to implementation of World Bank Group projects 6 Collaborate more effectively with organizations such as bilaterals, multilaterals, trust funds, UN agencies 7 Offer more innovative financial products 8 Ensure greater selectivity in its work 9 Provide more adequate data/knowledge/statistics/figures on Haiti’s economy 10 Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms) 11 Work more with civil society and beneficiary representatives 12 Increase the level of capacity development in the country 13 Leverage the private sector more (i.e., mobilize private sector development) 14 Improve the quality of its experts as related to Haiti’s specific challenges 15 Work more with private sector 16 Increase the level of World Bank Group staffing in Haiti’s office 17 Other (please specify): ______________________________________________ F2. When considering the combination of services that the World Bank Group offers in Haiti, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Haiti? (Select only ONE response) 1 Financial services (e.g., project financing and budget support, IFC loans and investments in the private sector) 2 Knowledge products 3 Convening services 4 None of the above 5 The combination is appropriate for Haiti 6 Don’t know F3. What should the World Bank Group do to improve collaboration with the UN in the field? (Choose no more than THREE) 3 Organize more joint meetings and missions with the UN Collaborate on analysis, assessments and planning, including on rapid assessments on emerging crisis and changing circumstances when both institutions are engaged Develop joint or complementary projects with the UN, leveraging each organization’s comparative advantages 4 Develop guidelines, framework and tools to facilitate operational cooperation and cross-financing 5 Share more information about the World Bank Group’s activities, products, and knowledge 6 Involve UN experts to a greater degree in World Bank Group activities 7 Other (please specify): ______________________________________________ 1 2 117 World Bank Group Country Opinion Survey 2018: Haiti SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN HAITI F4. Please answer the following questions: (Choose no more than THREE for each column) A. Which THREE areas below would benefit most from the World Bank Group playing a leading role among international partners in Haiti? B. Which THREE areas below would benefit most from other donors in Haiti?     3 Social cohesion Public financial management Reducing gender based violence   4 Disaster preparedness   5 Disaster response and management   6 Access to justice systems   7 Security mechanisms   8 Conflict resolution mechanisms   9 Support domestic resource mobilization Access to basic social services (health, education) Capacity of state institutions Jobs Improving livelihoods Access to basic infrastructure services (water, electricity, transport) Food security Improving governance, transparency and accountability Social safety nets Stimulating dialogue to promote peace and stability                     1 2 10 11 12 13 14 15 16 17 18 118 World Bank Group Country Opinion Survey 2018: Haiti SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN HAITI F5. To what degree does the World Bank Group support with its resources (financial, technical, knowledge and convening power)? To no degree at all To a very significant degree Don't know Prefer not to answer 1 Social cohesion 1 2 3 4 5 6 7 8 9 10   2 1 2 3 4 5 6 7 8 9 10   3 Public financial management Reducing gender based violence 1 2 3 4 5 6 7 8 9 10   4 Disaster preparedness 1 2 3 4 5 6 7 8 9 10   5 Disaster response and management 1 2 3 4 5 6 7 8 9 10   6 Access to justice systems 1 2 3 4 5 6 7 8 9 10   7 Security mechanisms 1 2 3 4 5 6 7 8 9 10   8 Conflict resolution mechanisms Support domestic resource mobilization Access to basic social services (health, education) Capacity of state institutions 1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   Jobs Improving livelihoods Access to basic infrastructure services (water, electricity, transport Food security Improving governance, transparency and accountability Social safety nets Stimulating dialogue to promote peace and stability 1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   1 2 3 4 5 6 7 8 9 10   9 10 11 12 13 14 15 16 17 18 119 World Bank Group Country Opinion Survey 2018: Haiti SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in Haiti? 1 Never 2 Less than once a year 3 Once a year to a few times a year 4 5 6 Less than once a month At least once a month At least once a week G2. How much face-to-face access would you like to have with the World Bank Group in Haiti (i.e., discussions, meetings, conferences, workshops, training, etc.)? (Select only ONE response) 1 I prefer more frequent interactions with the World Bank Group 3 I prefer the frequency of my interactions with the World Bank Group to be just about the same as they are currently I prefer less frequent interactions with the World Bank Group 4 I prefer to have no face to face interactions with the World Bank Group 5 Prefer not to answer 2 G3. How do you get most of your information about economic and social development issues in Haiti? (Choose no more than TWO) 1 Local radio 6 Internet 2 7 Periodicals 8 International television 4 International radio Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) International newspapers 9 Local newspapers 5 Local television 10 Other (please specify): ____________________ 3 G4. How would you prefer to receive information from the World Bank Group? (Choose no more than TWO) 1 2 3 4 World Bank Group’s publications and other written materials e-Newsletters World Bank Group’s seminars/workshops/conferences Mobile phones 5 6 7 8 Direct contact with World Bank Group (i.e., face to face meetings/discussions) World Bank Group’s website Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) Other (please specify): ____________________ G5 Are you aware of the World Bank Group's Access to Information Policies under which the World Bank Group discloses any information in its possession that is not on a list of exceptions? Yes No G6 Do you have reliable access to the Internet? Yes No G7 Do you use/have you used the World Bank Group website? Do you currently consult the World Bank Group social media sites (e.g., blogs, Facebook, Twitter, YouTube, and Flickr)? Yes No Yes No G8 120 World Bank Group Country Opinion Survey 2018: Haiti SECTION G: COMMUNICATION AND INFORMATION SHARING G9. Which Internet connection do you use primarily when visiting a World Bank Group website? 1 2 High speed/WiFi Dial-up G10. How frequently do you consult the World Bank Group’s website and/or social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) for information/knowledge that you can use in your work? 1 2 Weekly Monthly 3 4 5 A few times a year Rarely Never Please rate how much you agree with the following statements. Strongly disagree G11 G12 G13 I find the World Bank Group’s websites easy to navigate. (Only answer if you have used a World Bank Group website) I find the information on the World Bank Group’s websites useful. (Only answer if you have used a World Bank Group website) The World Bank Group’s social media channels (e.g., blogs, Facebook, Twitter, YouTube, Flickr) are valuable sources of information about the institution 121 Strongly agree Don't know 1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  1 2 3 4 5 6 7 8 9 10  World Bank Group Country Opinion Survey 2018: Haiti SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current position? (Select only ONE response) 1 Office of the President, Prime Minister 12 Local NGO/Community Based Organization 2 Office of Minister 13 International NGOs 3 14 Media (press, radio, TV, web, etc.) Independent Government Institution (i.e., Regulatory Agency, Central Bank/oversight institution) 7 Office of Parliamentarian Employee of a Ministry, Ministerial Department or Government Agency Project Management Unit (PMU) overseeing implementation of project Consultant/Contractor working on World Bank Group supported project/program Local Government Office or Staff 8 9 10 Private Foundation 11 Financial Sector/Private Bank 4 5 6 15 16 Trade Union 17 Faith-Based Group 18 Youth Group Bilateral/Multilateral Agency 19 Academia/Research Institute/Think Tank Private Sector Organization 20 Judiciary Branch 21 Other (please specify): ________________________ H2. Please identify the primary specialization of your work. (Select only ONE response) Water Social protection and labor Fragility, conflict and violence Environment and natural resources Public-private partnerships Education 12 13 Health, nutrition, and population Energy and extractives 18 8 19 Agriculture Climate change 9 Macroeconomics and fiscal management 20 Generalist (specialized in multiple sectors) 10 Trade and competitiveness 11 Finance and markets 21 Other (please specify): ____________________ 1 2 3 4 5 6 7 14 15 16 17 Gender Transport and ICT Urban, rural, and social development Governance Poverty Jobs H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD/IDA, IFC, or MIGA) in your country? 1 Yes 2 No H4. Which of the following agencies of the World Bank Group do you primarily engage with in Haiti? (Select only ONE response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 Other (please specify):___________________________ 122 World Bank Group Country Opinion Survey 2018: Haiti SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? (If YES please go to Question H6; If NO please go to H7) 1 Yes 2 No H6. If yes, what was your view of how the two institutions work together in Haiti? (Select only ONE response) 1 The two institutions work well together 2 The way the two institutions work together needs improvement 3 The two institutions do not work well together 4 Don’t know H7. Which of the following describes most of your exposure to the World Bank Group in Haiti? (Choose no more than TWO) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H8. What’s your gender? 1 Female 2 Male H9. What’s your age? 1 25 and under 2 26-35 3 36-45 4 46-55 5 56 and above H10. Which best represents your geographic location? 1 Port-au-Prince 2 Cap Haïtien 3 Other localities in Haiti Thank you for completing the survey! 123