(FY2021) Rapò Rechèch Opinyon Peyi Ayiti AN 2021

[page 1] FY 2021 Haiti Country Opinion Survey Report : THE WORLD BANK GROUP Public Opinion Research Group LS ñ November 2021 [page 2] (sa) World Bank Group Country Opinion Survey 2021: Haïti Acknowledgements The Haiti Country Opinion Survey is part of the County Opinion Survey Program series of the World Bank Group. This report was prepared by the Strategic Insights Group (SD), led by Sharon Felzer (Senior Communications Officer, Head of SI). Yulia Danilina, Jessica Cameron, Nan Lin, and Aditi Routh oversaw design, reporting, and analysis. Dania Mendoza, Noreen Wambui, and Irina Popova provided data support. SI acknowledges the significant contribution from the Haïti country team and independent fielding agency Dagmar. In particular, Strategic Insights Group is grateful for the support from Hannah McDonald-Moniz (Senior External Affairs Officer), Peleg Charles (External Affairs Associate), and Charmaine Wright (Consultant) who coordinated the survey related activities. EI CountryOpinionSurveys THE WORLD BANK GROUP 1 [page 3] Table of Contents 1. Objectives iii IL Methodology... 3 I. Demographics of the Sample...............................................4 IV. Overall Context sd V. Overall Attitudes Toward the World Bank Group ….….…............15 VI. World Bank Group's Support in Development Areas.…............20 VII. World Bank Group's Work and Engagement on the Ground 23 VII. World Bank Group's Knowledge and Instruments …..................29 IX. The Future Role of the WBG in Haïti.......................................33 X. Communication and Outreach 38 XI. Appendices.............. 42 HAITI : von L NORTH ATLANTIC OCEAN le dela Caribbean Sea : 2 [page 4] (sa) World Bank Group Country Opinion Survey 2021: Haïti I. Objectives This survey was designed to assist the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Haiti perceive the WBG. The survey explored: " Overall Context "Overall Attitudes toward the World Bank Group “World Bank Group's Work and Engagement on the Ground "World Bank Group's Support in Development Areas “World Bank Group's Knowledge Work and Activities "The Future Role of the World Bank Group in Haïti "Communication and Information Sharing "Background Information Il. Methodology From May to July 2021, 930 stakeholders of the WBG in Haiti were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister/Minister; office of a parliamentarian; ministries/ministerial departments/implementation agencies; Project Management Units (PMUSs) overseeing implementation of WBG projects; consultants/ contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judicial system; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; private foundations; NGOs and community based organizations; trade unions; faith-based groups; youth groups; academia/research institutes/think tanks; the media; and other organizations. A total of 180 stakeholders participated in the survey (19% response rate). Respondents completed the questionnaire with a representative from the local fielding agency, or they completed it online. Every country that engages in the Country Opinion Survey (COS) must include specific indicator questions that will be aggregated for the World Bank Group’s annual Corporate Scorecard. These questions are identified throughout the survey report. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’18 (response rate was 28%, N=134). Data were weighted to reach the same stakeholder composition in two years, which allows for year comparisons. Stakeholder groups which were not present in both fiscal years were not included in the comparison. Respondents who belonged to the “other” stakeholder category were not included either. As a result, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’18 COS report and the non- weighted data presented in appendices A, B,C and E. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix D (page 87). Note that the body of the report presents data on selected questions of the survey questionnaire. Please refer to Appendix A for data on all survey questions. Appendices B, C, D, and E present data on selected questions. Additional data breakdowns are available upon request. 3 [page 5] _ World Bank Group Country Opinion Survey 2021: Haïti Il. Demographics of the Sample Current Position "Note that for further analyses, some respondent groups were combined. Percentage of Respondents (N=166) Employee of Ministry/ Ministerial Department/ EN 21% Implementation Agency Sateouned Enterprise SSSR :7* Private Sector Organization | | 10% other DS 5% NGO/Community Based Organization [| 8% Multilateral Agency [| 7% PMU/Consultant/Contractor working RE 6% on WBG supported project/program Office of the President/ Prime Minister | 5% Bilateral Agency | 4% Local Government Office or Staff | | 3% Independent Government Institution | | 2% Financial Sector/Private Bank | | 2% Media D 2% Youth Group E 1% Academia/Research Institute/Think Tank E 1% Office of Minister [| 1% Office of Parliamentarian || 1% Judicial System [| 1% Trade Union [| 1% Faith-Based Group [| 1% “Which of the following best describes your current affiliation?” (Respondents chose from a list.) ! Respondents from the office of the President, Prime Minister were combined with the respondents from the office of a minister; respondents from bilateral agencies were combined with those from multilateral agencies; respondents from the financial sector/private banks were combined with those from private sector organizations; respondents from NGOs/ community-based organizations, trade unions, faith-based groups, and youth groups were included into the “CSO” category. The small number of the parliamentarians, respondents from local governments, independent government institutions, the judicial system, academia/research institutes/think tanks, and media were included in the “Other” category. There were no respondents from private foundations. LE) 4 [page 6] ONE World Bank Group Country Opinion Survey 2021: Haïti Il. Demographics of the Sample (continued) Area of Primary Specialization Percentage of Respondents (N=168) Eduation EEE 15% Other DE 8% Generalist (specialized in multiple sectors) DE 7% Agriculture/rural development DE 6% Energy D 5% Health/nutrition [D 3% Transport | | 3% Finance and markets [D 3% Macroeconomics/fiscal management [ 2% Social protection D 2% Gender [M 2% Trade and competitiveness D 2% Governance/anti-corruption [| 1% Jobs D 1% Urban development ] 1% Digital development and technology (ICT) D 1% Tourism D 1% Communications/public affairs D 1% Poverty I 1% Environment/natural resources | 1% Water/sanitation | 1% Demographics/migration | 1% “Please identify the primary specialization of your work.” (Respondents chose from a list.) .… 5 [page 7] © woré8amkroup countryopinionsuney2021:Hat Il. Demographics of the Sample (continued) Geographic Locations Percentage of Respondents (N=175) Nord I 1% Nippes I 1% Nord-Est l 1% “Which best represents your geographic location?” (Respondents chose from a list.) Exposure to Agencies within the World Bank Group Percentage of Respondents (N=47) MIGA, 6% The World Bank (IDA), 83% “Which of the following agencies of the World Bank Group do you primarily collaborate/work with in Haiti?" (Respondents chose from a list.) Note: no respondents selected ICSID response option LE] 6 [page 8] _ World Bank Group Country Opinion Survey 2021: Haïti Il. Demographics of the Sample (continued) Familiarity with the World Bank Group "Year comparison: Respondents in this year’s Country Survey had significantly higher levels of familiarity with the WBG compared to respondents in the FY’18 Country Survey (weighted mean in FY’21 = 7.2; weighted mean in FY’18 = 6.1). "Impact of familiarity: Respondents’ ratings of familiarity® with the WBG were significantly, strongly correlated with their ratings for the WBG’s overall effectiveness* in Haïti, with their agreement that the WBG plays a relevant role in development in Haïti, and with their ratings of the extent to which the WBG’s work helps achieve development results in Haïti. Mean Familiarity Rating 1 2 3 4 5 6 7 8 9 10 PMU/Consultant/Contractor working | 91 on WBG supported project/program ° Office of the President/Prime | 8.0 Minister/Minister " State-Owned Enterprise no 7.4 Bilateral/ Multilateral Agency | 6.2 Private Sector /Financial Sector/ nd 52 Private Bank u “How familiar are you with the work of the World Bank (IDA) in Haiti?" (1-"Not familiar at all", 10-"Extremely familiar") 2 The means in the chart were calculated based on unweighted data. Please refer to Appendix D (page 87) for more details on weighting. 3 In FY 2021, the question about familiarity was asked separately about the World Bank and the IFC (B1_1 and B1_2). Only variable B1_1 (World Bank) was used in this calculation. 4 In FY 2021, the question about effectiveness was asked separately about the World Bank and the IFC (B4_1 and B4_2). Only variable B4_1 (World Bank) was used in this calculation. LE) 7 [page 9] © woré8amkroup countryopinionsuney2021:Hat IV. Overall Context Headed in the Right Direction’ Percentage of Respondents (FY 2021 N=144; FY 2018 N=98) . . 21% The right direction 29% LL 56% The wrong direction 34% 24% m FY 2021 Not sure 38% m FY 2018 "In general, would you say that Haiti is headed in … ?" (Respondents chose from a list.) Perceptions of Economic Opportunity Percentage of Respondents (N=173) Staying about the same | 15% "Do you think that economic opportunity for citizens in Haïti is … ?" (Respondents chose from a list.) 5 Percentages presented in this chart were calculated based on weighted data. LE) 8 [page 10] _ World Bank Group Country Opinion Survey 2021: Haïti IV. Overall Context (continued) Development Priority "Year comparison: Respondents in the previous FY’18 Country Survey indicated that the most important development priorities in Haïti were “education” (48%), “public sector governance/reform” (39%), ‘“‘anti-corruption” (21%), “agriculture and rural development” (20%), “security/stabilization” (17%), and “energy” (16%). In FY21, “health”, which was not a very prominent priority in FY 18 (7%), became second most important development priority in Haïti. " Specialization: Respondents who identified their primary specialization of work as “education” (48% of the sample) were significantly more likely to indicate that “education” was the most important development priority in Haiti, compared to the rest of the respondents (education specialists = 84%; others = 40%).$ Percentage of Respondents (N=175) Edation EN 51% Heaïth_ DS 25% Job creation/employment |__| 25% Anti-corruption | 24% Agriculture and rural development | | 23% Public sector governance/reform | 21% Security and stabilization D | 18% Poverty reduction | | 11% Judiciary reform | | 11% Food security | 10% Economic growth D 9% Crime and violence | 8% Energy | | 6% Global pandemics (e.g., COVID-19) | | 5% Social protection | | 5% Urban development | | 5% "“Listed below are a number of development priorities in Haïti. Please identify which of the following you consider the most important development priorities in Haiti. (Choose no more than 3)" (Respondents chose from a list. Responses combined. Top 16 of 34 response options shown) 6 When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix F), analyses are done to see these respondents’ views about the development priorities in the country. LE) 9 [page 11] © woré8amkroup countryopinionsuney2021:Hat IV. Overall Context (continued) What Would Contribute Most to Reducing Poverty " Year comparison: Respondents in the previous FY’18 Country Survey indicated that the biggest contributors to poverty reduction in Haiti were “job creation/employment” (40%), “agriculture and rural development” (39%), “economic growth” (36%), “education” (28%), “anti-corruption” (27%), and “public sector governance/reform” (25%). " Specialization: Respondents who identified their primary specialization of work as “education” (48% of the sample) were significantly more likely to indicate that “education” would contribute the most to poverty reduction in Haiti compared to the rest of the respondents (education specialists = 47%; others = 23%).7 Percentage of Respondents (N=178) Job creation/employment EN 44% Education ON 34% Anti-corruption DS 31% Agriculture and rural development OS 30% Economic growth SSSR 25% Public sector governance/reform DD 17% Security and stabilization DS 11% Food security D 10% Transport D 8% Social protection D 3% Equality of opportunity DE 7% Disaster risk management DE 7% Judiciary reform DE 7% Energy DE 6% Health D 6% Natural resource management DE 5% “Poverty reduction is a broad term that encompasses work in many different areas. Which 3 areas of development listed below do you believe would contribute most to reducing poverty in Haïti? (Choose no more than 3)" (Respondents chose froma list. Responses combined. Top 16 of 32 response options shown) 7 When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix F), analyses are done to see these respondents’ views about which areas of development contribute most to poverty reduction in the country. LE] 10 [page 12] _ World Bank Group Country Opinion Survey 2021: Haïti IV. Overall Context (continued) COVID-19 Pandemic: Where the Government of Haïti Should Focus Efforts Percentage of Respondents (N=174) Fair and equal distribution of a COVID-19 : EN ::>: vaccine, when one is approved Economic growth | 25% Ensuring sustainable business growth and job p_ _ 22% creation Ensuring that girls and women have equal p_ | 21% access to health care/health services Public service delivery n 20% Nutrition/food security/agriculture n | 20% Providing direct non-financial support to _ __ _ 19% citizens ° Poverty and inequality [| 15% Providing direct financial support to businesses | 13% Ensuring that girls and women have equal access to job opportunities [| 5% Other | | 4% "The COVID-19 pandemic has stressed many aspects of Haïiti’s growth and development. In which areas would you like to see the Haïti government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? (Choose no more than 3)" (Respondents chose from a list. Responses combined.) LE] 11 [page 13] ONE World Bank Group Country Opinion Survey 2021: Haiti IV. Overall Context (continued) Trust in Institutions Mean Trust Rating 1, 2 3 4 5 6 7 8 9 10 The World Bank Group" DS 72 The World Health Organization (WHO) OO 6.4 Youth organizations n À 6.2 Bilateral organizations | 6.1 The International Monetary Fund | 5.8 International private sector | 5.4 Haiti’s Central Bank [ 5.4 Regional development banks nd 5.4 Local civilsociety OO 53 International civil society | 5.3 Faith-based institutions [à 5.1 International media and their web presence | 5.1 Domestic traditional media and their web pe 5.0 presence . The United Nations (UN) OO 5.0 Web based media n_ 4.2 Domestic private sector DS 41 The national/federal government [ 3.9 "To what extent do you trust each of the following groups to do what is right?" {1-"To no degree at all”, 10-"To a very significant degree") ‘indicator Question LE] 12 [page 14] ONE World Bank Group Country Opinion Survey 2021: Haïti IV. Overall Context (continued) Haïti as a Fragile State " Year comparison: Respondents in the previous FY’18 Country Survey indicated that the characteristics that best illustrate fragility in Haiti were “high levels of corruption” (44%), “weak institutional capacity” (35%), “political uncertainty/instability” (32%), and “policy inconsistency” (23%). In FY21, according to the respondents, “lack of security” became the most significant source of fragility in the country (48%, compared to only 8% in FY18). Percentage of Respondents (N=161) High levels of corruption | 37% Crime and violence p | 25% Weak institutional capacity | 23% Food insecurity EE 12% Weak accountability EE 12% Political uncertainty ER 11% Brain and labor drain | | 10% Lack of access to development finance | | 5% Weak social cohesion EH 4% Low levels of political and economic inclusion | | 4% Policy inconsistency | | 4% None. | do not consider Haïti a fragile state. | 1% "When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Haiti. (Choose no more than 2)" (Respondents chose from a list. Responses combined.) LE] 13 [page 15] © woré8amkroup countryopinionsuney2021:Hat IV. Overall Context (continued) Attributions for Slow/Failed Reform Efforts Percentage of Respondents (N=151) Inadequate level of government accountability [| 28% Political pressures and obstacles n_ _ 26% Ongoing conflict and instability | 25% Inadequate level of capacity in the government _ 14% Reforms are not well thought out in light of country challenges EN 13% Inadequate funding | | 10% Inadequate level of private sector participation | | 7% Pressure from vested interest groups | 7% Inadequate level of citizen/civil society participation | 6% Inadequate level of donor coordination E 4% Other | <1% “When economic and/or social reform efforts fail or are slow to take place in Haiti, which of the following would you attribute this to? (Choose no more than 2)" (Respondents chose from a list. Responses combined.) LE] 14 [page 16] V. Overall Attitudes toward the World Bank Group The World Bank Group’s Overall Effectiveness® (Indicator Question) Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 74 mFY2021 All Respondents 6.9 m FY 2018 "Overall, please rate your impression of the World Bank Group's effectiveness in Haïti." (1-"Not effective at all", 10-"Very effective") Achieving Development Results (ndicator Question) Mean Rating 1 2 3 4 5 6 7 8 9 10 73 mFY2021 All Respondents* 5.4 B FY 2018 "To what extent does the World Bank Group’s work help to achieve development results in Haïti?" (1-"To no degree at all”, 10-"To a very significant degree") (Significantly different between FY 2021 and FY 2018) Influence on Haïiti’s Development Agenda (Indicator Question) Mean Rating 1 2 3 4 5 6 7 8 9 10 CE s feporcere En 7 "To what extent does the World Bank Group influence the development agenda in Haïti?" (1-"To no degree at all”, 10-"To a very significant degree") $ Means in the first two charts on this page were calculated based on weighted data. LE] 15 [page 17] © woré8amkroup countryopinionsuney2021:Hat V. Overall Attitudes toward the World Bank Group (continued) WBG Staffing in Haiti° Mean Rating 1 2 3 4 5 6 7 8 9 10 5.6 mFY2021 All Respondents* 6.6 B FY 2018 "To what extent do you believe the World Bank Group is adequately staffed in Haïti?" (1-"To no degree at all”, 10-"To a very significant degree") (FSignificantly different between FY 2021 and FY 2018) WBG Staff Preparedness Mean Rating 1 2 3 4 5 6 7 8 9 10 8.1 mFY 2021 All Respondents* 6.7 m FY 2018 "To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills mix and knowledge) to help solve its most complicated development challenges?" (1-"To no degree at all", 10-"To a very significant degree") (“Significantly different between FY 2021 and FY 2018) ? Means in the charts on this page were calculated based on weighted data. LE] 16 [page 18] MM oré8an Group CountryOpiionsuney202-Hat V. Overall Attitudes toward the World Bank Group (continued) Overall Ratings for Indicator Questions by Stakeholder Groups " Collaboration: Respondents who collaborate with the WBG had significantly higher mean ratings for the aggregated responses to the thirty COS indicator questions (mean rating = 7.7) compared to respondents who do not collaborate with the WBG (mean rating = 6.7). This year’s collaborators had significantly higher mean ratings for the aggregated responses to the indicator questions !° compared to the collaborators in FY’18 Country Survey (mean rating in FY’18 = 6.2; mean rating in FY’21=7.7). Responses for individual indicator questions by exposure to the WBG can be found in Appendix E (page 93). " Stakeholder groups: Respondents from state-owned enterprises, ministries, and other organizations had the highest mean ratings for the aggregated responses to the thirty COS indicator questions, whereas respondents from the office of the private/financial sector had significantly lower mean ratings. Responses for individual indicator questions by stakeholder groups can be found in Appendix B (page 63). Mean Rating 1 2 3 4 5 6 7 8 9 10 All Stakeholder Groups | 7.1 State-Owned Enterprise | 7.9 Office of the President/Prime | Minister/Minister 6.2 Bilateral/Multilateral Agency p__ 5.5 Private Sector/Financial [| a1 Sector/Private Bank ° Mean Ratings for All Indicator Questions by Stakeholder Groups on a Scale from 1 to 10 10 This calculation is based on unweighted data. Only the means for 26 out of the 30 indicator questions were included in this calculation. These were the questions that were asked both in FY18 and FY21. In FY 2021, the question about effectiveness was asked separately about the World Bank and the IFC (B4_1 and B4_2); only variable B4_1 (World Bank) was included in this calculation. LE) 17 [page 19] ONE World Bank Group Country Opinion Survey 2021: Haïti V. Overall Attitudes toward the World Bank Group (continued) Greatest Value " Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG's greatest values to Haiti were “financial resources” (27%), “bringing together different groups of stakeholders to discuss and address critical development issues”? (36%), and “technical assistance” (28%). Percentage of Respondents (N=169) owcspatspot DS ::* to WBG supported projects Fnancialresources Sn 20% Implementation support | 27% Technical assistance | 23% Public Expenditure Reviews n_ 14% Mobilizing third party financial resources n 12% Donor coordination D 12% Promoting knowledge sharing | 11% Formal policy advice/studies/analyses | 9% Data and statistics | 9% Bringing together different groups of stakeholders/convening power | 5% Strategy formulation | 4% inf l'advice that World Bank G: ’s staff nformal advice that World Bank Group's sta = 4% provides Global advocacy | 4% “When thinking about the World Bank Groups role in Haïti, which activity do you VALUE the most? (Choose no more than 2)” (Respondents chose from a list. Responses combined.) LE] 18 [page 20] _ World Bank Group Country Opinion Survey 2021: Haïti V. Overall Attitudes toward the World Bank Group (continued) Greatest Weakness "Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBGs greatest weaknesses in its work in Haiti were “not aligned with country priorities” (24%), “not adequately sensitive to political/social realities in Haiti” (19%) and “World Bank Group's processes too slow” (17%). Percentage of Respondents (N=167) World Bank Group's processes too slow and ge 20% complex Not aligned with country prioritis OO 15% Not adequately sensitive to political/social realities in Haiti EN ::* in Haiti Not willing to honestly criticize policies and reform i EN :5* efforts in the country Not focused enough on issues that are unique to fragile countries Not enough public disclosure of its work À 14% Inadequate World Bank Group's staffing in Haiti DO 12% Not sufficiently focused on sustainable resuits OO 11% Not collaborating enough with civil society DO 10% Not collaborating enough with private sector [DS x Don't know | 7% Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN 6% Not adequately flexible in changing country circumstances EE 5% Inadequate number of innovative knowledge products and services D 6% Staff too inaccessible D 5% Too influenced by developed countries DS 5% Inadequate number of innovative financial products and services un 5% Arrogant inits approach DS 5% Inadequate level of real-time advice and guidance M 2% Other E 1% “Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Haïti? (Choose no more than 2)" (Respondents chose from a list. Responses combined.) LE] 19 [page 21] Cu wonéBamt Group country Opimionsuney2t22Hat VI. World Bank Group's Support in Development Areas Effectiveness of WBG’s Support in Sectoral Areas: Year Comparison! Mean Effectiveness Rating 1,2 3 4 5 6 7 8 9 10 cuctiont eq 55 Food security* Res 7.6 Water andsanitation* DRE 7.5 Environment OO 7 72 Response to disease* Des 7.1 Genderequiy* Pepe 7.1 Tanport: Eee 7.1 Heat es 7.0 Job creation/employment* Es 7.0 Povertyreduction* DRE 6.8 Information and communications technology* nn 6.5 Regional integration DR 6.8 Equality of opportunity* DRE 6.5 Agriculture and rural development* nn 6.7 Public sector governance/reform* Dm 6.7 Local governance andinstitutions* nes 6.7 Urban development* En 6.7 Economic growth* Ds 6.6 Private sector development* DRE 6.5 Social cohesion* Rs 6.5 Natural resource management* DRE 6.4 Financial markets* DRE 6.3 Social protection* PRE 6.3 EE Anti-corruption* DER 6.0 mFY2021 Climate change PER 6.0 Trade andexports DRE 5.6 BFY 2018 Gender based violence PEN 5.5 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haiti?" (1-"Not effective at all", 10-"Very effective") (“Significantly different between FY 2021 and FY 2018) 11 Means presented in this chart were calculated based on weighted data. See Appendix D for details. … 20 [page 22] MM oré8an Group CountryOpiionsuney202-Hat VI. WBG's Support in Development Areas (continued) Effectiveness of WBG’s Support in Sectoral Areas: Collaboration!? Mean Effectiveness Rating 1 2 3 4 5 6 7 8 9 10 Education ne, ÿ.4 Fodsecurity mes 52 Water andsanitation Den 8.0 Health * DER 5.0 Information and communications technology* Rs 8.0 Disaster risk management* DEEE 7.9 Povertyreduction* Ps 7.5 Environment Des 7.5 Job creation/employment* ns 7.8 Response to disease DE 7.8 Transport ENT 75 Regional integration nn 7.4 Economic grouth* EERe qu 7.4 Local governance andinstitutions* ns 7.4 Natural resource management Ps 7.3 Public sector governance/reform DER 7.2 Genderequiy Pn 7 ? Financialmarkets Den 7.2 Social cohesion nn 7.1 Equality ofopportunity eg, 7.1 Private sector development BR 7.0 Urban development nn 7.0 Social protection mn 6.9 Anti-corruption Rs 6.9 # Collaborating with Agriculture and rural development EN, 6.6, the WBG Climate change En 6.4 enr, De fs Nm Gender based violence Der : 6.0 Trade and exports D 5.9 "How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haïti?" (1-"Not effective at all”, 10-"Very effective") (Significantly different between collaborators and non-collaborators) 2 Note in the Appendix on the sectoral effectiveness (Appendix A, page 43) that primarily informed stakeholders responded to this question. Respondents were given the option of “don’t know” if they did not have exposure to the WBG’s work in certain development areas. LE] 21 [page 23] _ World Bank Group Country Opinion Survey 2021: Haïti , d . VI. WBG's Support in Development Areas (continued) Helping the Poorest!# Percentage of Respondents (FY 2021 N=146; FY 2018 N=109) To a fully sufficient degree rs 38% 4% To a somewhat sufficient degree 30% 32% To a somewhat insufficient 11% degree 30% To a very insufficient degree 107 22% mFY2021 12% Don't know "To what extent do you believe that the World Bank Group's work and support help the poorest in Haïti?" (Respondents chose from a list.) Support related to COVID-19 outbreak MeanRating 12 3 4 5 6 7 8 9 10 Supporting health interventions for saving lives p 73 Supporting the agriculture sector to improve the food n | PE : 6.5 security situation Ensuring sustainable business growth and job creation p 6.2 Strengthening policies, institutions and investments for rebuilding better Supporting improvements in transport and municipal infrastructure necessary for post-COVID recovery and | 6.1 growth Protecting poor people p 5.9 Macroeconomic stability and transparent debt pd 58 management L "The World Bank Group has provided fast track support to Haiti related to the outbreak of COVID-19 since early 2020. Please rate the World Bank Group's effectiveness when considering this fast track support, if and as it applies to your country, in the following areas:" {1 - "Not effective at all", 10- "Very effective") 13 Percentages presented in this chart were calculated based on weighted data. LE) 22 [page 24] © woré8amkroup countryopinionsuney2021:Hat , VI World Bank Group’s Work and Engagement on the Ground The World Bank Group’s Work in Haïti: Year Comparison!* Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Overall, the World Bank Group currently plays 7.7 a relevant role in development in Haïti* 6.2 The World Bank Group’s work is aligned with 71 mFY2021 what I consider the development priorities for Haiti*1 5.5 m FY2018 "To what extent do you agree/disagree with the following statements about the World Bank Group's work in Haïti?" (1-"Strongly disagree", 10-"Strongly agree") (Significantly different between FY 2021 and FY 2018) ‘indicator Question The World Bank Group’s Work in Haiti: Collaboration Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 Overall, the World Bank Group currently plays a 8.0 relevant role in development in Haïti! 73 The World Bank Group’s work is aligned with 71 what ! consider the development priorities for Haïti! 6.8 B Collaborating with the WBG B Not collaborating with the WBG "To what extent do you agree/disagree with the following statements about the World Bank Group's work in Haïti?" (1-"Strongly disagree", 10-"Strongly agree") ‘Indicator Question 4 Means in this chart were calculated based on weighted data. LE] 23 [page 25] © woré8amkroup countryopinionsuney2021:Hat ’ : VII. WBG'’s Work and Engagement on the Ground (continued) Overall Perceptions: Year Comparison!° Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 A The World Bank Group effectively monitors and 8.2 evaluates the projects and programs it supports* 6.9 Working with the World Bank Group increases 7.5 Haiti’s institutional capacity* 6.2 The World Bank Group's Environmental and Social 7.5 Framework requirements are reasonable 6.9 The World Bank Group’s approvals and reviews are 7.1 done in a timely fashion* 6.0 . n 5.6 The World Bank Group disburses funds promptly 37 BFY 2021 The World Bank Group takes decisions quickly in 5.4 Haïti! 5.2 m FY2018 "To what extent do you agree/disagree with the following statements?" (Z-"Strongly disagree", 10-"Strongly agree") (“Significantly different between FY 2021 and FY 2018) ‘Indicator Question 15 Means in this chart were calculated based on weighted data. LE] 24 [page 26] _ World Bank Group Country Opinion Survey 2021: Haïti , : VII. WBG'’s Work and Engagement on the Ground (continued) Overall Perceptions: Collaboration Mean Level of Agreement 1,2 3 4 5 6 7 8 9 10 The World Bank Group effectively monitors and 8.4 evaluates the projects and programs it supports 8.1 The World Bank Group's Environmental and Social 8.1 Framework requirements are reasonable 7.2 Working with the World Bank Group increases 7.9 Haitis institutional capacity 7.3 The World Bank Group's approvals and reviews 7.8 are done in a timely fashion 6.8 The World Bank Group's conditions on its lending 7.5 are reasonable 7.3 The World Bank Group takes decisions quickly in 6.2 Haiti! 5.2 : 6.0 The World Bank Group disburses funds promptly 5 & Collaborating with the WBG 8 Not collaborating with the WBG “To what extent do you agree/disagree with the following statements?" (1-"Strongly disagree", 10-"Strongly agree") ‘Indicator Question LE] 25 [page 27] © woré8amkroup countryopinionsuney2021:Hat , . VII. WBG'’s Work and Engagement on the Ground (continued) The WBG as an Effective Development Partner: Year Comparison!$ Mean Rating 1 2 3 4 5 6 7 8 9 10 Collaboration with the Government*! HE 77 Treating clients and stakeholders in Haïti with er) 7.1 respect*! 6.7 Helping to bring discipline/effective supervision to D 7.5 implementation of investment projects! 6.8 Collaboration with other donors and development ent 71 partners! 6.7 Openness (sharing data and other information)" en à 7-0 ibilityt 6.8 Responsiveness to needs*! ml 6.7 inc i ive! 6.6 Flexibility (in terms of the institution’s products een: en 6.5 and services)*! 5.1 Collaboration with civil society*! pi 6.4 Flexibility (in terms of changing country enr: À 6.3 circumstances)*! 5.4 m FY 2021 ji i i 1 6.3 Collaboration with the private sector EH = FY 2018 The speed in which it gets things accomplished on ren: 6.1 the ground*! 5.0 "To what extent is the World Bank Group an effective development partner in Haïti, in terms of each of the following?" (1-"To no degree at all”, 10-"To a very significant degree") (“Significantly different between FY 2021 and FY 2018) ‘indicator Question 16 Means in this chart were calculated based on weighted data. LE] 26 [page 28] © woré8amkroup countryopinionsuney2021:Hat ’ : VII. WBG'’s Work and Engagement on the Ground (continued) The WBG as an Effective Development Partner: Collaboration Mean Rating 1 2 3 4 5 6 7 8 9 10 Helping to bring discipline/effective supervision to EE x: 1 8.3 implementation of investment projects*! 6.9 Collaboration with the Government! 8.1 Treating clients and stakeholders in Haïti with em 8.1 respect 4 Straightforwardness and honesty! Er 8.1 Collaboration with other donors and development x: 7.6 partners! 6.6 Insisting on accountability through its lending 1° Measuring results effectively En 7.4 Openness (sharing data and other information)! ne 210 7.4 Acting with compassion and empathy* ER 7.3 ibilityl 7.2 Collaboration with the private sector*! EE 7.1 ing i ïi 7.1 Flexibility (in terms of the institution’s products and xt 6.9 services) 6.0 The speed in which it gets things accomplished on nr: 6.7 the ground' 5.8 Flexibility (in terms of changing country enr 6.7 circumstances)' 5.8 Collaboration with civil society! À g-6 H Collaborating with the WBG # Not collaborating with the WBG "To what extent is the World Bank Group an effective development partner in Haïti, in terms of each of the following?" (1-"To no degree at all", 10-"To a very significant degree") (FSignificantly different between collaborators and non-collaborators) ‘Indicator Question LE] 27 [page 29] _ World Bank Group Country Opinion Survey 2021: Haïti , : VII. WBG'’s Work and Engagement on the Ground (continued) Effectiveness of WBG’s Support? Mean Rating 1 2 3 4 5 6 7 8 9 10 To develop better and stronger data 7. collection/analytics systems within the Government* 5.9 7.3 To strengthen the country's crisis preparedness* Lu 5.4 . k m FY 2021 To build stronger domestic resource mobilization 6.9 systems in the Government* 5.3 & FY 2018 "How effectively does the World Bank Group support Haiti’s efforts … ?" (1 - "Not effectively at all", 10 - "Very effectively") (“Significantly different between FY 2021 and FY 2018) 17 Means in this chart were calculated based on weighted data. LE] 28 [page 30] © woré8amkroup countryopinionsuney2021:Hat , VII. World Bank Group's Knowledge and Instruments Frequency of Consulting WBG Knowledge Work and Activities Percentage of Respondents (N=153) Never passes 12% "How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?" (Respondents chose from a list.) Meeting Haïiti’s Knowledge Needs!® (Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 255 7 mFY2021 All Respondents* 5.6 m FY 2018 "The World Bank Group meets Haïiti’s needs for knowledge services (e.g., research, analysis, data, technical assistance)" (-"Strongly disagree", 10-"Strongly agree") (“Significantly different between FY 2021 and FY 2018) 18 Means in this chart were calculated based on weighted data. LE] 29 [page 31] © woré8amkroup countryopinionsuney2021:Hat , . VII. World Bank Group's Knowledge and Instruments (continued) Contribution of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Significance Rating 1 2 3 4 5 6 7 8 9 10 75 BFY2021 All Respondents* 6.4 m FY 2018 “Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?" (Significantly different between FY 2021 and FY 2018) {-"Not significant at all”, 10-"Very significant") Technical Quality of the WBG’s Knowledge Work and Activities (Indicator Question) Mean Technical Quality Rating 1 2 3 4 5 6 7 8 9 10 7.6 m FY 2021 All Respondents 7.0 m FY2018 “Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?" {1-"Very low technical quality", 10-"Very high technical quality") LE] 30 [page 32] © woré8amkroup countryopinionsuney2021:Hat , : VII. World Bank Group's Knowledge and Instruments (continued) Qualities of the WBG’s Knowledge Work and Activities!? Mean Rating 1 2 3 4 5 6 7 8 9 10 A Are source of relevant information on global good 75 practices 7.2 . x 7.3 Lead to practical solutions 6.0 Are adaptable to Haïti’s specific development 7.3 challenges and country circumstances*! 5.7 : 7.2 . * 6.8 Are translated enough into local language 5.2 Le a 6.8 Are adequately disseminated 6.0 mFY2021 Include appropriate level of stakeholder 6.7 involvement during preparation 6.3 m FY 2018 “In Haïti, to what extent do you believe that the World Bank Group’s knowledge work and activities:" {1-"To no degree at all”, 10-"To a very significant degree") (“Significantly different between FY 2021 and FY 2018) ‘indicator Question 19 Means in this chart were calculated based on weighted data. LE] 31 [page 33] © woré8amkroup countryopinionsuney2021:Hat , : VII. World Bank Group's Knowledge and Instruments (continued) Usefulness of the COVID-19 “Approach Paper” Mean Rating 1 2 3 4 5 6 7 8 9 10 FO Reponee | | . “The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more informal advice and guidance (e.g., informal discussions, memos, informal working papers) to the Haïti government’s efforts to support citizens throughout this crisis?" {1-"Not usefull at all", 10-"Very useful") Meeting Haïiti’s Needs for Financial Instruments?? {Indicator Question) Mean Level of Agreement 1 2 3 4 5 6 7 8 9 10 7.0 mFY2021 All Respondents* 5.2 m FY 2018 “The World Bank Group’s financial instruments (i.e., investment lending/grants, Development Policy Operations, Trust Funds, etc.) meet the needs of Haiti" (1-"Strongly disagree", 10-"Strongly agree") (Significantly different between FY 2021 and FY 2018) WBG’s Global Advocacy Role (Indicator Question) Mean Rating 1 2 3 4 5 6 7 8 9 10 CE EE Reponse L | h “How important is the World Bank Group’s global advocacy role in areas such as climate, health, gender, and debt? (1-"Not important at all", 10-"Very important") 20 Means in this chart were calculated based on weighted data. LE] 32 [page 34] © woré8amkroup countryopinionsuney2021:Hat IX. The Future Role of the World Bank Group in Haïti Making the World Bank Group of Greater Value "Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG should “reduce the complexity of obtaining World Bank Group financing” (30%) and “increase the level of capacity development in the country” (30%) to make itself of greater value in Haïti. Percentage of Respondents (N=163) Increase the level of capacity development in the ge 24% country Collaborate more effectively with Government dients OO 21% Help to bring discipline/effective supervision to a 20% implementation of World Bank Group projects wokistr SSSR :7* Reduce the complexity of obtaining World Bank Group 17% financing Improve the quality of its experts as related to Haiti’s : EN 15% specific challenges Engage more effectively with civil society DO 15% Engage more directly with beneficiaries à 14% Offer more innovative financial products andservices D 12% Increase the level of World Bank Group staffing in p 11% Haïiti’s office Engage more effectively with private sector [| 9% Offer more innovative knowledge products and services DEN 5% Engage more effectively with partners such as bilaterals/multilaterals/ trust funds/ UN ns 4% Provide more adequate data/knowledge/statistics/figures on Haïiti’s economy _ 4% Ensure greater selectivity in its work | 4% Offer more real-time advice and guidance D 3% Other [| <1% “Which of the following SHOULD the World Bank Group do to make itself of greater value in Haïti? (Choose no more than 2)" (Respondents chose from a list. Responses combined.) LE] 33 [page 35] MM oré8an Group CountryOpiionsuney202-Hat IX. The Future Role of the WBG in Haïti (continued) The World Bank Group Should Collaborate More with … "Year comparison: Respondents in the FY’18 Country Survey indicated that the WBG should collaborate more with “academia/think tanks/research institutes” (39%) and “local government” (37%) to ensure better development results in Haiti. Percentage of Respondents (N=160) Local government DO 34% Beneficiaries 26% Academia/think tanks/researchinstitutes DO 26% NGOs/Community Based Organizations OO 24% Youth/university groups OO 24% Private sector DO 15% Donor community D 13% UN agencies DE 5% Regional organizations (e.g., IDB, CDB, CARICOM) DE 5% Media D 4% Emerging donors D 4% Don’tknow [DE 3% The United Nations Integrated Office in Haiti (BINUH) [D 3% Parliament [D 3% Foundations [M 2% Other D 2% “In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than 2)" (Respondents chose from a list. Responses combined.) .… 34 [page 36] _ World Bank Group Country Opinion Survey 2021: Haïti IX. The Future Role of the WBG in Haiti (continued) Where the World Bank Group Should Focus its Resources "Year comparison: Respondents in the previous FY’18 Country Survey indicated that the WBG should focus its resources on “education” (39%), “public sector governance/reform” (31%), “agriculture and rural development” (28%), “energy” (23%), and “job creation/ employment” (21%). “Health” emerged among the top areas of the WBG focus, with significant increase from 7% in FY’18 to 26% in FY’21. " Specialization: Respondents who identified their primary specialization of work as “education” (21% of the sample) were significantly more likely to indicate that the WBG should focus most of its resources on “education”, compared to the rest of respondents (education specialists = 80%; others = 24%).2 Percentage of Respondents (N=171) Eduation EN 52% Job creation/employment OO 27% Heaïth DEN 26% Anti-corruption D 20% Public sector governance/reform DS 19% Agriculture and rural development DS 15% Economic growth DS 13% Security and stabilization [| 12% Povertyreduction [DS 10% Food security DE 9% Financial markets DE 6% Crime and violence D 6% Energy D 5% Transport | | 5% Social protection DE 5% Private sector development [D 5% Judiciary reform [DE 5% Water andsanitation [IE 5% “When thinking about how the World Bank Group can have the most impact on development results in Haiti, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Haiti? (Choose no more than 3)” (Respondents chose from a list. Responses combined. Top 18 of 34 response options shown) 2 When more than 10% of the sample are respondents from a particular sector (see the full list of specialized areas in question H2 in Appendix F), analyses are done to see these respondents’ views about which areas the World Bank Group should focus most of its resources on. LE] 35 [page 37] _ World Bank Group Country Opinion Survey 2021: Haïti IX. The Future Role of the WBG in Haïti (continued) The WBG Playing a Leading Role vs. Other Donors Percentage of Respondents (A: N=149; B: N=147) : 54% Public financial management x 32% : 28% Stimulating dialogue to promote peace and stability À 26% : Lot 25% Capacity of state institutions me Access to basic services EL, Improving livelihoods BL Support domestic resource mobilization | _ Es 16% Crisis preparedness | Es 15% = WBG playing a Security mechanisms BR. leading role ; 7% Social safety nets | 8% m Benefit more from other donors Access to justice systems | LE 15% "Please answer the following questions: A. Which 3 areas below would benefit most from the World Bank Group playing a leading role among international partners in Haïti? B. Which 3 areas below would benefit most from other donors in Haïti?" (Respondents chose from a list. Responses combined.) LE] 36 [page 38] _ World Bank Group Country Opinion Survey 2021: Haïti IX. The Future Role of the WBG in Haïti (continued) Partnering with Other Organizations Percentage of Respondents (N=158) The United Nations International Children's 25% Emergency Fund (UNICEF) United Nations Development Program (UNDP) pe 18% United Nations Office for Project Services (UNOPS) p 16% World Health Organization (WHO)/Pan American + 14% Health Organization (PAHO) None. | don't believe the World Bank Group needs | 13% to partner with the UN organizations The Red Cross | 10% unesco/unrPA D 6% Save the Children | | 4% The International Committee of the Red Cross (ICRC) D :: “Which TWO organizations are the most valuable for the World Bank Group to collaborate with to tackle fragility in Haiti? (Selectno more than 2)" (Respondents chose from a list. Responses combined.) LE] 37 [page 39] MM oré8an Group CountryOpiionsuney202-Hat X. Communication and Outreach Note: When considering the World Bank Group’s future outreach with key constituencies, please see Appendix B (page 63) for selected responses by stakeholder groups. General Information Sources "Year comparison: Respondents in the previous FY’18 Country Survey indicated that they got most of their information about economic and social development issues in Haïti from the “Internet” (58%). Percentage of Respondents (N=162) Local television nd 22% International newspapers [| 18% International television EE 9% Other | 6% International radio | | 6% Periodicals | | 5% "How do you get most of your information about economic and social development issues in Haiti? (Choose no more than 2)" (Respondents chose from a list. Responses combined.) LE] 38 [page 40] © woré8amkroup countryopinionsuney2021:Hat X. Communication and Outreach (continued) Preferred Information Sources "Year comparison: Respondents in the previous FY’18 Country Survey indicated that they would prefer to receive information from the WBG through “WBG's seminars/ workshops/conferences” (46%), “WBG's publications and other written materials” (44%), “direct contact with WBG” (39%), and through “e-Newsletters” (32%). Percentage of Respondents (N=164) M Aonehopa conf NN 5: seminars/workshops/conferences Direct contact with World Bank Group | 48% World Bank Group’s publications and other p 26% written materials ° e-Newsletters p_ | 20% World Bank Group's website _ 20% Social media [| 16% Interviews and press conferences for Haïiti’s media DE Webinars or online events hosted by the World Bank Group __ | 11% "How would you prefer to receive information from the World Bank Group? (Choose no more than 3)" (Respondents chose from a list. Responses combined.) LE] 39 [page 41] © woré8amkroup countryopinionsuney2021:Hat X. Communication and Outreach (continued) Internet connection Percentage of Respondents (FY 2021 N=131; FY 2018 N=91) 47% High speed/WiFi 81% 53% mFY2021 Dial-up 19% B FY 2018 “Which Internet connection do you use primarily when visiting a World Bank Group website? (Select only 1 response)” (Respondents chose from a list.) Devices used to access WBG website Percentage of Respondents (N=161) I never visit the WBG websites n_ 20% Tablet] 2% “What do you use primarily when visiting a World Bank Group website? (Select only 1 response)" (Respondents chose from a list.) WBG Interaction Frequency Percentage of Respondents (N=158) Less than once a year [| 12% Once a year to a few times a year | 33% Less than once a month | | 8% At least once a month pd 23% At least once a week | | 9% "How frequently do you interact with the World Bank Group now in Haiti?" (Respondents chose from a list.) LE] 40 [page 42] _ World Bank Group Country Opinion Survey 2021: Haïti X. Communication and Outreach (continued) Frequency of Specific WBG Interactions Percentage of Respondents ea nicarmede (0450 CSS EE NN the WBG in local media (N-154) Lu x HE ne we ingiobalmeui (N-152) SRE ES the WBG in global media (N=152) Lu E SE aper orpubeation(N-148) — ES CE NN paper or publication (N=148) Sd, LE re EE NN (N=151) 5%| 11% 34% hosted by the WBG (N=148) fe BE 2° ose opte) ESS EN hosted by the WBG (N=144) | DE 2 À Media (N=153) He, ES = Every few days = Every few weeks = Every few months = Not at all “Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)?" (Respondents chose from a list.) LE] al [page 43] XI. Appendices A. Responses to All Questions Across All Respondents 43 B. Responses to Selected Questions by Stakeholder Groups …….... 63 C. Responses to Selected Questions by Levels of Collaboration with the World Bank Group... 78 D. Responses to Selected Questions by Year... 87 E. Indicator Questions as a Function of Exposure to the WBG......... 93 F. Haïti FY 2021 COS Questionnaire 94 HAITI à ‘o [page 44] (sa) World Bank Group Country Opinion Survey 2021: Haïti Appendix A: Responses to All Questions across All Respondents (N=180) All rating scale questions are presented with the total number of respondents that provided a rating (N), the number of respondents who indicated that they “Don't know” (DK), the mean rating across all respondents (Mean), and the standard deviation of this mean (SD). Indicator questions are noted with an asterisk (*). A. Overall Context Percentage of Respondents 1. In general, would you say that Haïti is headed in … ? (N=170) The right direction 18.2% The wrong direction 59.4% Percentage of Respondents 2. Do you think that economic opportunity for citizens in Haïti is … ? (N=173) Staying about the same 15.0% .… 43 [page 45] (sa) World Bank Group Country Opinion Survey 2021: Haïti A. Overall Context (continued) 3. Listed below are a number of development priorities in Haïti. Please identify in Haïti. (Choose no more than 3) (Responses Combined; N=175) management, public expenditure, fiscal system reform) ° malaria, dengue fever, scabies) ° pe | ox : 0.6% bauxite, copper and gold) ..…. 44 [page 46] (sa) World Bank Group Country Opinion Survey 2021: Haïti A. Overall Context (continued) 4. Poverty reduction is a broad term that encompasses work in many different contribute most to reducing poverty in Haïti? (Choose no more than 3) (Responses Combined; N=178) management, public expenditure, fiscal system reform) ° bauxite, copper and gold) malaria, dengue fever, scabies) ° ..…. 45 [page 47] (sa) World Bank Group Country Opinion Survey 2021: Haïti A. Overall Context (continued) 5. The COVID-19 pandemic has stressed many aspects of Haïiti’s growth and development. In which areas would you like to see the Haïti government focus most of its efforts related to the impact of COVID-19 over the next six months Percentage of Respondents to a year? (Choose no more than 3) (Responses Combined; N=174) citizens 6. When economic and/or social reform efforts fail or are slow to take place in Haiti, which of the following would you attribute this to? (Choose no more Percentage of Respondents than 2) (Responses Combined; N=151) ..…. 46 [page 48] (sa) World Bank Group Country Opinion Survey 2021: Haïti A. Overall Context (continued) 7. To what extent do you trust each of the following groups to do what is right? Re run st en | 6. _ The World Health Organization (WHO) | 145 | 14 | 640 | 283 | stations, radio) information sources) 8. When considering the characteristics of a fragile state, please identify which Percentage of Respondents 9. Thinking more specifically about an eventual coronavirus/COVID-19 vaccine that is made available in your country, please indicate whether you Neither agree/disagree with each of the Strongly | Somewhat agree nor Somewhat | Strongly following statements. disagree disagree disagree agree agree Fe UN Quel] sax | en Lio | uw | ex | effective ..…. 47 [page 49] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes toward the World Bank Group 1. How familiar are you with the work of these organizations in Haiti? {1-Not familiar at all, 10-Extremely familiar) | N | DK | Mean) sb | 1. _The World Bank (IDA) 2. ThelInternational Finance Corporation (IFC), the World Bank Group's private sector arm To what extent do you agree/disagree with the following statements about the Level of Agreement World Bank Group’s work in Haïti? (1-Strongly disagree, 10-Strongly agree) | N | Dk | Mean] sb | 2. Overall the World Bank Group currently plays a relevant role in development . Le 162 10 7.70 | 2.72 in Haïti* 3. The World Bank G ? k is aligned with what | ider th e World Ban roup's work is aligne With what | consider the 144 4 698 | 292 development priorities for Haïiti* 4. Overall, please rate your impression of the effectiveness of these organizations in Haïti. (1-Not effective at all, 10-Very effective) | N | Dk | Mean] sb | 1. _The World Bank (IDA)* 2. ThelInternational Finance Corporation (IFC), the World Bank Group's private x 109 59 5.75 | 3.03 sector arm Achieving Development Results [ N | Dk | Mean | sb | 5. To what extent does the World Bank Group's work help to achieve development results in Haïiti?* (1-To no degree at all, 10-To a very significant 158 12 7.44 2.92 degree) Influencing the Development Agenda [ N | DK | Mean | SD | 6. To what extent does the World Bank G infl the devel t o wha ex ent joes e World Bank Group in uence e developmen 149 20 235 | 278 agenda in Haïiti?* (1-To no degree at all, 10-To a very significant degree) 7. To what extent do you believe that the World Bank Group’s work and Percentage of Respondents support help the poorest in Haiti? (Select only 1 response) (N=171) To a fully sufficient degree 32.7% To a somewhat sufficient degree 31.6% To a somewhat insufficient degree 14.0% To a very insufficient degree 12.3% ..…. 48 [page 50] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes toward the World Bank Group (continued) you VALUE the most? (Choose no more than 2) (Responses Combined; N=169) evidence notes, informal discussions and emails) ° WEAKNESSES in its work in Haiti? (Choose no more than 2) (Responses Combined; N=167) PT CS 6.0% funds, UN ..…. 49 [page 51] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes toward the World Bank Group (continued) 10. When thinking about how the World Bank Group can have the most impact on development results in Haïti, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Percentage of Respondents Haiti? (Choose no more than 3) (Responses Combined; N=171) management, public expenditure, fiscal system reform) ° bauxite, copper and gold) ° malaria, dengue fever, scabies) ° ..…. 50 [page 52] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes toward the World Bank Group (continued) no more than 3) (Responses Combined; N=161) C. World Bank Group’s Work and Engagement on the Ground | Staff Preparedness "| Nù | DK | Mean] sn | 1. To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills mix and knowledge) to help Haïti solve its most complicated 138 33 8.14 | 2.59 development challenges? (1-To no degree at all, 10-To a very significant degree) | Staffing adequacy | N | ok | man] s | Re EE EC EURE de Le 92 77 5.70 | 3.04 Haïti? (1-To no degree at all, 10-To a very significant degree) ..…. 51 [page 53] (sa) World Bank Group Country Opinion Survey 2021: Haïti C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent is the World Bank Group an effective development partner in DRE | significant degree) 76 Beimgineswes [us | # | 666 | 2m investment projects* 13. Colaboration with other donors and development armes" [110 | 45 | 701 | 28 18. Being longer pannes | 98 | 6 | 761 | 256 29. Atng th compassion andempathy | 96 | 51 | 650 | 28 | {1-Strongly disagree, 10-Strongly agree) | N | DK | Mean | SD | | 22. The Worid Bank Group disburses funds promptiy [119 | 44 | 555 | 313 2 The World Bank Group approvas and revieus are done mel aan | 7 | 46 | 721 | 285 an ro sr np om) M | DK [men | so | World Bank Group in Haïti? (1-Strongly disagree, 10-Strongly agree) 29. The World Bank Group's financial instruments (i.e., investment PE ma [n[m needs of Haïiti* ..…. 52 [page 54] (sa) World Bank Group Country Opinion Survey 2021: Haïti C. World Bank Group’s Work and Engagement on the Ground (continued) COVID-19 “Approach Paper” (1- Not useful at all, 10-Very useful) [ N | Dk | Mean | sb | 31. The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more : : : : : . . 74 7.48 | 2.82 informal advice and guidance (e.g., informal discussions, memos, informal working papers) to the Haiti government’s efforts to support citizens throughout this crisis? Global role of advocacy [_N | DK | Mean | sp | 32. How important is the World Bank Group's global advocacy role in areas such as climate, health, gender, and debt?* (1-Not important at all, 10-Very 113 8.39 2.23 important) How effectively does the World Bank Group support Haïti’s efforts … ? (1-Not effectively at all, 10-Very effectively) | N | DK | Mean] sb | 33. To build stronger domestic resource mobilization systems in the Government 115 687 | 315 (e.g., tax collection) 34. To develop better and stronger data collection/analytics systems within the Government 35. To strengthen the country's crisis preparedness ..…. 53 [page 55] (sa) World Bank Group Country Opinion Survey 2021: Haïti D. World Bank Group’s Support in Development Areas 1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haïti? (1-Not effective at all, 10-Very effective) 1. Social protection (e.g., pensions, (e.g., pensions, targeted social safety nets) | 56 | 96 | 634 | 266 2. Gender equity (closing the gap between women and men, and boys and girls) 3. Private sector development | 71 | 80 | 642 |280 | 5. Public sector governance/reform (i.e., government effectiveness, public 67 6.67 | 314 financial management, public expenditure, fiscal system reform) ° ° 6. Regional integration | 67 | 80 | 663 [29 10. Water and sanitation | 98 | 52 | 712 | 283 D Envrenmere fs | 67 | 00 12. Job creation/employment [101 | 48 | 658 | 310 | 13. Health (maternal mortality, child mortality, communicable diseases) 14. Financial markets | 65 | 84 | 631 | 30 | 15. Transport (e.g., roads, bridges, transportation) | 86 | 65 | 710 [254 16. Agriculture and rural development | 89 | 58 | 689 | 28 | 18. Natural resource management (i.e., coastal and marine resources, 645 | 318 agroforestry, bauxite, copper and gold) ° ‘ 19. Climate change (e.g., mitigation, adaptation) | 68 | 82 | 604 | 297 | 20. Poverty reduction | 99 | 50 | 665 | 319 | 23. Disaster risk management | 90 | 59 | 714 |277| 24. Equality of opportunity (i.e., social inclusion) | 68 | 76 | 668 |289| 25. Response to disease (e.g., vaccination, cholera and infectious disease, Covid- 713 | 285 19, prenatal care surveillance systems, etc.) ° | 26. Information and communications technology 27. Gender based violence | 54 | 04 | 5.50 | 308 | 28. Local governance and institutions ..…. 54 [page 56] (sa) World Bank Group Country Opinion Survey 2021: Haïti D. World Bank Group’s Support in Development Areas (continued) 2. The World Bank Group has provided fast track support to Haïti related | Effectiveness | to the outbreak of COVID-19 since early 2020. Please rate the World Bank Group's effectiveness when considering this fast track support, if and asit applies to your country, in the following areas: (1-Not effective at all, 10-Very effective) | 1. Supporting health interventions for saving lives" |100) 4 | 55 | 731 | 270 | | 2. Education (e.g. transitioning to remote learning, ensuring access, etc.) | 97 | 9 | 49 | 672 | 316 | | 4. Ensuring sustainable business growth and job creation "| 68 | 10 | 76 | 624 | 31 | Fe ne | 56] 5 | 76 | ce | su better | 6. Macroeconomic stability and transparent debt management | 54 | 6 | 96 | 583 | 308 | an pneu ram Le 5 | #8 | sue | aus) 5 83 3.15 necessary for post-COVID recovery and growth E. World Bank Group’s Knowledge Work and Activities activities in the work you do? (N=153) In Haïti, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) | N | DK [Mean] sb | | 3. _ include appropriate level of stakeholder involvement during preparation | 98 | 54 | 6.71 | 247. | 6. _ Are adequately disseminated "| 100 | 48 | 676 | 263. circumstances | Overall Evaluations" [ N | DK | Mean| SD | 9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your 144 15 7.42 | 2.76 country?* (1-Not significant at all, 10-Very significant) 10. Overall, how would you rate the technical quality of the World Bank Group's technical quality) ..…. 55 [page 57] (sa) World Bank Group Country Opinion Survey 2021: Haïti F. The Future Role of the World Bank Group in Haiti greater value in Haïti? (Choose no more than 2) (Responses Combined; N=163) Group projects l re EE 43% funds, UN 2A. Which 3 areas below would benefit most from the World Bank Group playing a leading role among international partners in Haïti? (Choose no more Percentage of Respondents than 3) (Responses Combined; N=149) ..…. 56 [page 58] (sa) World Bank Group Country Opinion Survey 2021: Haïti F. The Future Role of the World Bank Group in Haiti (continued) (Choose no more than 3) (Responses Combined; N=147) 3. In addition to the regular relations with the national government, which more in your country? (Choose no more than 2) (Responses Combined; N=160) ..…. 57 [page 59] (sa) World Bank Group Country Opinion Survey 2021: Haïti F. The Future Role of the World Bank Group in Haiti (continued) to collaborate with to tackle fragility in Haïti? (Select no more than 2) (Responses Combined; N=158) organizations G. Communication and Information Sharing 1 otremuenty de voue te Word Grupo | an 1. How frequently do you interact with the World Bank Group now in Haiti? (N=158) development issues in Haïti? (Choose no more than 2) (Responses Combined; N=162) ..…. 58 [page 60] (sa) World Bank Group Country Opinion Survey 2021: Haïti G. Communication and Information Sharing (continued) (Choose no more than 3) (Responses Combined; N=164) Group website? (Select only 1 response) (N=153) Diag À 5296 (Select only 1 response) (N=161) een | [ep en ee a often did you do any of the following related to the eo) ere an World Bank Group (WBG)? days weeks months local media (newspaper, magazine, TV, radio) global media (newspaper, magazine, TV, radio) RE EEE a post or tweet, liked, commented, shared, 153 4.6% 10.5% 18.3% 66.7% retweeted) WBG publication ..…. 59 [page 61] (sa) World Bank Group Country Opinion Survey 2021: Haïti H. Background Information 1. Which of the following best describes your current affiliation? (Select only 1 Percentage of Respondents project/Consultant/Contractor working on WBG supported project/program ° ÉPICES : Lee 2.4% bank/oversight institution) Foundation) ° ..…. 60 [page 62] (sa) World Bank Group Country Opinion Survey 2021: Haïti H. Background Information (continued) 2. Please identify the primary specialization of your work. (Select only 1 Percentage of Respondents 3. Currently, do you professionally collaborate/work with the World Bank Percentage of Respondents 4. If yes, which of the following agencies of the World Bank Group do you Percentage of Respondents Percentage of Respondents ..…. 61 [page 63] (sa) World Bank Group Country Opinion Survey 2021: Haïti H. Background Information (continued) Group in Haiti? (Choose no more than 2) (Responses Combined; N=144) Percentage of Respondents Percentage of Respondents ann Er 9. Which best represents your geographic location? (N=175) ..…. 62 [page 64] (sa) World Bank Group Country Opinion Survey 2021: Haïti Appendix B: Responses to Selected Questions by Stakeholder Groups’? © office of the President/Prime Minister/Minister N=9 © Employee of a Ministry N=35 © PMU/Consultant N=10 © State-Owned Enterprise N=-28 © Bilateral/Multilateral Agency N=17 © Private Sector/Financial Sector/Private Bank N=20 (Private Sector) @ CSON=17 © Other N=30 A. Overall Context In general, would you say that Haïti is headed in … ?* Office of the Employee of a State-Owned Bilateral/ Multilateral Private Percentage of Respondents President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector Ccso Other The right direction 12.5% 37.1% 20.0% 16.0% 29.6% The wrong direction 75.0% 31.4% 40.0% 44.0% 82.4% 90.0% 76.5% 63.0% 12.5% 314% 40.0% 40.0% 11.8% 10.0% 17.6% *Significantly different between stakeholder groups 22 Only 166 respondents provided information about their current positions. Therefore, only these respondents were included in the across-stakeholder analysis presented in this appendix. 3 Includes the following categories: Office of the Parliamentarian (N=1), Local Government Office or Staff (N=5), Independent Government Institution (N=4), Judicial System (N=1), Academia/Research Institute/Think Tank (N=2), Media (N=3) and Other (N=14). CP 63 [page 65] (sa) World Bank Group Country Opinion Survey 2021: Haïti A. Overall Context (continued) Listed below are a number of development priorities in Haïti. Please identify which of the following you consider the most important development priorities in Haïti. (Choose no more than 3) (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other *Significantly different between stakeholder groups CP 64 [page 66] (sa) World Bank Group Country Opinion Survey 2021: Haïti A. Overall Context (continued) The COVID-19 pandemic has stressed many aspects of Haiti’s growth and development. In which areas would you like to see the Haïti government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? (Choose no more than 3) (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other support to citizens businesses Fair and equal distribution of a COVID-19 vaccine, when one is 22.2% 32.4% 50.0% 55.6% 41.22% 26.3% 29.4% 56.7% approved growth and job creation* equal access to job opportunities Ensuring that girls and women have equal access to health care/health 11.1% 23.5% 20.0% 3.7% 11.8% 5.3% 412% 433% services* *Significantly different between stakeholder groups CP 65 [page 67] (sa) World Bank Group Country Opinion Survey 2021: Haïti A. Overall Context (continued) When economic and/or social reform efforts fail or are slow to take place in Haiti, which of the following would you attribute this to? (Choose no more than 2) Percentage of Respondents Office of the Employee of a State-Owned Bilateral/ Multilateral Private (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other 28.6% 59.3% 25.0% 69.6% 47.1% 63.2% 70.6% 65.2% Political pressures and obstacles 28.6% 22.2% 25.0% 43.5% 29.4% 21.1% 17.6% 26.1% Inadequate level of citizen/civil 0.0% 3.7% 12.5% 43% 0.0% 53% 17.6% 8.7% society participation inadequete level of donor 0.0% 3.7% 0.0% 43% 118% 0.0% 5.9% 43% coordination Inadequate funding 28.6% 18.5% 12.5% 13.0% Inadi te level of t Nacequate eve o! governmen 0.0% 29.6% 37.5% 34.8% 17.6% 31.6% 29.4% 13.0% accountability povernmen s ” CR ” " 571% 125% 127 211% government Ongoing conflict and instability 14.3% 25.9% 25.0% 17.4% 17.6% 21.1% 17.6% 47.8% Reforms are not well thought out in 143% 22.2% 50.0% 0.0% 0.0% 15.8% 17.6% 43% light of country challenges* Inadequate level of private sector 0.0% 11.1% 0.0% 8.7% 5.9% 53% 5.9% 8.7% participation *Significantly different between stakeholder groups Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector CN | Men [N [Men N [Men[ N | Mean] N | Mean | N | Men | N [Men] N [mean To what extent do you trust the World ic 6.67 32 8.44 10 6.80 25 8.64 17 19 3.63 16 7.75 21 | 7.62 Bank Group to do what is right?* *Significantly different between stakeholder groups .… 66 [page 68] (sa) World Bank Group Country Opinion Survey 2021: Haïti A. Overall Context (continued) When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Haïti. (Choose no more than 2) Percentage of Respondents Office of the Employee of a State-Owned Bilateral/ Multilateral Private (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other N .1d t ider Haïti ONE" A0 NOË CONSIEEr Tai a 0.0% 3.2% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% fragile state. Lack of security * 37.5% 58.1% 44.4% 40.0% 29.4% 35.3% 35.3% 84.6% Brain and labor drain 12.5% 19.4% 111% 20.0% 11.8% Weak social cohesion 11.8% Food insecurity 25.0% 22.2% 24.0% 11.5% Lack of to devel t 125% 111% Weak accountability 12.5% 111% 16.0% 11.8% 23.5% 15.4% Weak institutional capacity* 25.0% 19.4% 111% 16.0% 47.11% 35.3% 35.3% Political uncertainty 25.0% 22.2% 17.6% 11.8% 11.8% 25.0% 32.3% 33.3% 20.0% 11.8% 294% 23.5% 15.4% High levels of corruption 25.0% 16.1% 33.3% 36.0% 47.1% 41.2% 47.1% 57.7% Policy inconsistency 11.8% *Significantly different between stakeholder groups B. Overall Attitudes Toward the World Bank Group How familiar are you with the work of these organizations in Haïti? (1-Not familiar at all, 10-Extremely familiar) Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector [__N [Mean | N | Mean | N°] Mean | N°] Mean | NT Mean | N° | Mean | N [Mean | N° [Mean The International Finance Corporation {IFC), the World Bank Group's private 7.25 30 5.03 10 5.50 26 5.96 17 4.76 18 6.50 16 5.19 26 | 4.73 sector arm *Significantly different between stakeholder groups .… 67 [page 69] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes Toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Haïti? (1-Strongly disagree, 10-Strongly agree) Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector CN [Men [9 [Men N [Men N [Mean] N | Men | N [Mein [ N [Men N [ven Overall, the World Bank Group currently plays a relevant role in development in 7.22 34 8.35 10 7.70 26 8.85 16 5.75 18 3.72 15 8.13 26 | 9.35 Haiti* The World Bank Group's work is aligned with what | consider the development 7.00 32 7.50 7.33 25 8.76 15 5.33 18 3.50 11 7.09 21 | 7.90 priorities for Haiti* *Significantly different between stakeholder groups Overall, please rate your impression of the effectiveness of these organizations in Haïti. (1-Not effective at all, 10-Very effective) Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector ON J Men | N [Men] N [ment N | Mean | N | Men | N [Mein [ N [Mean] N [Mean] The International Finance Corporation {IFC), the World Bank Group's private 7 7.00 19 7.37 4 5.50 19 6.16 11 4.36 18 3.89 11 6.36 17 | 5.24 sector arm* *Significantly different between stakeholder groups Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector CN [Men [9 [Men N [Men N | Mean | N | Men | N [Mean | N [Mean[ N [mean To what extent does the World Bank Group'’s work help to achieve development 6.67 32 8.13 10 7.10 27 8.89 16 4.88 16 3.31 14 7.07 25 | 9.36 results in Haiti?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector cso CN J Men [N [ven N [Men N [Mean] N | Men | N [Men | N [Menf N [Mean To what extent does the World Bank Group influence the development agenda in 7.44 31 8.48 7.11 23 8.78 15 5.60 16 4.19 13 7.92 25 | 9.12 Haiti?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups CP 68 [page 70] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes Toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Haïti, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Haiti? (Choose no more than 3) (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other *Significantly different between stakeholder groups CP 69 [page 71] — CEE World Bank Group Country Opinion Survey 2021: Haiti C. World Bank Group’s Work and Engagement on the Ground To what extent is the World Bank Group an effective development partner in Haïti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) Office of the President/| Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector Ccso [NO [ Men [ N [Men] N [Men] N | Men | N | Mean | N [Men | N [Men] N [mes Resporshenes tome | 6 | 67 [2 | 74 | s | 60 | 2 | 277 | 1e | an [us [ss [ufen[uwler Flexibility (in t f the institution”: exibility lin STms 91 NE msttutions 6.75 22 7.32 7 7.00 21 7.48 12 4.08 13 3.85 12 5.67 16 | 7.56 products and services)* flexibility lin terms of changing country 6.63 23 | 726 725 | 14 | 6.36 12 383 | 14 | 386 | 12 | 5.75 | 12 | 842 circumstances)* Beimginusver À 5 | 6 | 2 | ow | s [re [us | 20 | ne | sn [uw |an | [su | ex Openness (sharing data and other 7.00 25 | 7.56 | 7 | 729 | 17 7.53 14 5.79 14 | 479 | 12 | 725 | 15 | 7.87 information)* Th d'in which it gets thi © spee 1 WAIEN IL BEES AINES 7.00 28 6.33 22 7.45 13 3.54 15 2.73 11 6.18 16 | 6.75 accomplished on the ground* Helping to bring discipline/effective supervision to implementation of 7 7.29 26 8.42 8.38 26 8.04 13 5.00 11 3.91 11 7.45 12 | 8.67 investment projects* Cellaboration with other donors and 725 25 | 7.56 | 7 | 800 | 17 | 724 13 585 | 10 | 480 | 11 | 5.91 | 16 | 8.50 development partners* Treating clients and stakeholders in Haiti . 7.25 29 8.31 8.78 20 8.40 13 5.38 14 5.43 12 8.17 16 | 8.44 with respect* Insisti tability th hit: *Significantly different between stakeholder groups LE RE] 70 [page 72] (sa) World Bank Group Country Opinion Survey 2021: Haïti C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statement? (1- Strongly disagree, 10- Strongly agree) Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector ON [Mean [9 [Men N [ment N | Mean | N | Men | N [Mean [ N [Men| N [Mean] The World Bank G takes decisi Sete OUP takes cecsons 6.38 20 | 6.65 733 | 15 | 487 12 517 | 13 | 308 5.11 | 10 | 5.80 quickly in Haiti* *Significantly different between stakeholder groups To what extent do you agree/disagree with the following statements about the World Bank Group in Haïti? (1- Strongly disagree, 10- Strongly agree) Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector cso CN J Men [N [Men] N [Men N [Mean | N | Men | N [Men | N [Menf N [Mean The World Bank G ’s fi al : £ one Ban< Sroups lInancia us 7 7.29 28 8.07 7 6.43 14 7.86 11 5.00 12 4.00 11 19 | 7.32 instruments meet the needs of Haiti* The World Bank G ts Haiti” d $ NOT LaN* BTOUP MEEIS TT S Neecs 7 7.71 30 | 7.80 6.56 | 24 | 7.96 12 6.92 | 14 | 536 | 15 | 8.00 | 20 | 8.70 for knowledge services* *Significantly different between stakeholder groups Office of the President/| Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector CN J Men | N [Men] N [Men N | Mean | N | Men | N | Men] N [Men] N [Mean] How important is the World Bank Group's global advocacy role in areas such as 7.50 25 8.44 8.88 20 9.35 12 7.58 12 717 | 12 | 7.92 | 13 | 915 climate, health, gender, and debt? (1- Not important at all, 10- Very important) E. World Bank Group’s Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Office of the Employee of a State-Owned Bilateral/ Multilateral Private Percentage of Respondents President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other Weekly 14.3% 18.8% 33.3% 12.5% 26.7% 12.5% Monthly 14.3% 28.1% 33.3% 45.8% 18.8% 17.6% 26.7% 16.7% A few times a year 57.1% 313% 33.3% 56.3% 35.3% 40.0% 37.5% 143% 156% 167% 25% 167% 18% 25% 250% CP 71 [page 73] (sa) World Bank Group Country Opinion Survey 2021: Haïti E. World Bank Group’s Knowledge Work and Activities (continued) In Haïti, to what extent do you believe that the World Bank Group’s knowledge work and activities: Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector CN J Men [NO [men] N [Mean] N | Men | N | Men [ N | Men( N [men] N [men Are adaptable to Haiti’s specific development challenges and country 7 7.29 20 7.20 7.88 19 7.74 12 6.17 11 4.73 14 7.00 16 circumstances* (1-To no degree at all, 10-To a very significant degree) *Significantly different between stakeholder groups Office of the President/ | Employee of a PMU/ State-Owned Bilateral/ PM/Minister Ministry Consultant Enterprise Multilateral Agency | Private Sector ON [Mean | N [Men] N [ment N | Mean | N | Men | N [Mein [ N [Men| N [Mean] Overall, how significant a contribution do believe the World Bank G " You De leve the or on : Tous 7.83 32 7.72 7.25 26 8.54 14 5.79 13 3.54 14 7.00 21 | 9.10 knowledge work and activities make to development results in your country?* Overall, how would you rate the technical quality of the World Bank Group's 8.17 27 7.15 8.50 25 7.80 12 8.17 11 6.82 14 7.29 19 | 7.63 knowledge work and activities? (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between stakeholder groups CP 72 [page 74] (sa) World Bank Group Country Opinion Survey 2021: Haïti F. The Future Role of The World Bank Group in Haiti Which of the following SHOULD the World Bank Group do to make itself of greater value in Haiti? (Choose no more than 2) Percentage of Respondents Office of the Employee of a State-Owned Bilateral/ Multilateral Private (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other Help to bring discipline/effective supervision to implementation of 12.5% 30.3% 11.1% 14.8% 6.7% 5.9% 20.0% 34.5% World Bank Group projects I the level of it ncrease [ne "eve Of Apacty 0.0% 21.2% 33.3% 18.5% 26.7% 29.4% 26.7% 27.6% development in the country Collaborate more effectively with 62.5% 242% 22.2% 33.3% 26.7% 11.8% 13.3% 10.3% Government clients Work faster 37.5% 21.2% 111% 18.5% 13.3% 29.4% 13.3% Increase the level of World Bank 0.0% 12.1% 111% 14.8% 6.7% 5.9% 6.7% 10.3% Group staffing in Haïti’s office Off I-til dvi d 11% Reduce the complexity of obtaining 37.5% 6.1% 444% 11.1% 33.3% 23.5% 6.7% 10.3% World Bank Group financing* Engage more effectively with partners such as bilaterals, 0.0% 0.0% 0.0% 0.0% 33.3% 0.0% 0.0% 6.9% multilaterals, trust funds, UN* Off i tive fi ial ST MO nnovatve Inancia 0.0% 212% 22.2% 11.1% 6.7% 5.9% 6.7% 13.8% products and services Provide more adequate data/knowledge/statistics/figures 12.5% 3.0% 0.0% 3.7% 6.7% 5.9% 0.0% 34% on Haiti’s economy *Significantly different between stakeholder groups .… 73 [page 75] (sa) World Bank Group Country Opinion Survey 2021: Haïti F. The Future Role of The World Bank Group in Haïti (continued) Continued from previous page Percentage of Respondents Office of the Employee of a State-Owned Bilateral/ Multilateral Private (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other Engage more effectively with civil 0 0 0 0 0 0 0 0 society (e.g., NGOs, CBOs)* 0.0% 6.1% 0.0% 18.5% 6.7% 11.8% 60.0% 13.8% Offer more innovative knowledge 0.0% 9.1% 0.0% 74% 0.0% 0.0% 13.3% 10.3% products and services Engage more directly with 0.0% 18.2% 111% 25.9% 6.7% 5.9% 133% 13.8% beneficiaries Improve the quality of its experts as related to Haïiti’s specific 37.5% 15.2% 0.0% 0.0% 6.7% 23.5% 13.3% 27.6% challenges* Engage more effectively with : 0.0% 3.0% 111% 0.0% 13.3% 35.3% 6.7% 6.9% private sector* Ensure greater selectivity in its work 11.1% 111% *Significantly different between stakeholder groups In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than 2) Percentage of Respondents Office of the Employee of a State-Owned Bilateral/ Multilateral Private (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other 12.5% 18.2% 444% 44.0% 26.7% 25.0% 13.3% 27.6% 20.0% 10.3% Youth/university groups 50.0% 18.2% 111% 28.0% 13.3% 26.7% 27.6% Local government 25.0% 42.4% 44.4% 28.0% 13.3% 31.3% 46.7% 31.0% The United Nations Integrated 0 o 0 o 0 0 o o Office in Haïti (BINUH) 12.5% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 10.3% NGOs/Community Based 12.5% 39.4% 111% 20.0% 13.3% 733% 10.3% Organizations 222% 27% EE 153% 125% 25.0% 12.5% 30.3% 12.0% 13.3% 10.3% 25.0% Emerging donors 16.0% fcagerne/ think tanks/research 12.5% 44.4% 28.0% 40.0% 25.0% 133% 37.9% Regional organizations 11.1% 11.1% *Significantly different between stakeholder groups CP 74 [page 76] (sa) World Bank Group Country Opinion Survey 2021: Haïti F. The Future Role of The World Bank Group in Haïti (continued) Which TWO organizations are the most valuable for the World Bank Group to collaborate with to tackle fragility in Haiti? (Select no more than 2) (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other The United Nations International Children's Emergency Fund 28.6% 37.5% 22.2% 33.3% 0.0% 5.9% 214% 28.6% (UNICEF) World Health Organization (WHO)/Pan American Health 42.9% 9.4% 33.3% 74% 6.7% 17.6% 0.0% 17.9% Organization (PAHO) Program (UNDP) None. | don’t believe the World Bank Group needs to partner with 0.0% 3.1% 33.3% 74% 26.7% 29.4% 214% 71% US ES ES EC EE EEE *Significantly different between stakeholder groups G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Haiti? Percentage of Respondents President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector Ccso Other *Significantly different between stakeholder groups CP 75 [page 77] (sa) World Bank Group Country Opinion Survey 2021: Haïti G. Communication and Information Sharing How do you get most of your information about economic and social development issues in Haiti? (Choose no more than 2) (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other *Significantly different between stakeholder groups How would you prefer to receive information from the World Bank Group? (Choose no more than 3) (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other and other written materials seminars/workshops/conferences* Twitter, YouTube, Flickr)* Direct contact with World Bank Group (i.e., face to face 12.5% 54.5% 55.6% 55.6% 37.5% 412% 53.3% 58.6% meetings/discussions) by the World Bank Group for Haitis media *Significantly different between stakeholder groups Which Internet connection do you use primarily when visiting a World Bank Group website? * (Select only 1 response) Percentage of Respondents President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other Coaïlap 756 | oo | 250% | 875% | 63m [000% | 5334 | 62% | *Significantly different between stakeholder groups CP 76 [page 78] (sa) World Bank Group Country Opinion Survey 2021: Haïti H. Background Information Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICSID) in your country? * Office of the Employee of a State-Owned Bilateral/ Multilateral Private Percentage of Respondents President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector Ccso Other 33.3% 27.6% 88.9% 18.5% 43.8% 20.0% 17.6% 37.5% D No | 66.7% 724% 11.1% 81.5% 56.3% 80.0% 824% 62.5% *Significantly different between stakeholder groups If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Haiti?* (Select only 1 response) Office of the Employee of a State-Owned Bilateral/ Multilateral Private Percentage of Respondents President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other The World Bank (IDA) 100.0% 100.0% 75.0% 100.0% 100.0% 100.0% 62.5% The International Finance 0.0% 0.0% 25.0% 0.0% 0.0% 100.0% 0.0% 0.0% Corporation (IFC) The Multilateral Investment 9 9 o jo o 9 jo 9 Guarantee Agency (MIGA) FT International Centre for Settlement 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% of Investment Disputes (ICSID) *Significantly different between stakeholder groups Which of the following describes most of your exposure to the World Bank Group in Haiti? (Choose no more than 2) Percentage of Respondents Office of the Employee of a State-Owned Bilateral/ Multilateral Private (Responses combined) President/PM/Minister Ministry PMU/ Consultant Enterprise Agency Sector cso Other 556% 200% 375% 333% 471% 125% 313% Use World Bank Group reports/data 44.4% 16.7% 20.0% 12.5% 40.0% 23.5% 25.0% 313% Engage in World Bank Group related/sponsored events/ 11.1% 36.7% 40.0% 54.2% 6.7% 11.8% 56.3% 12.5% activities* Collaborate as part of my 11.1% 86.7% 90.0% 50.0% 60.0% 35.3% 50.0% 56.3% professional duties* Use World Bank G bsite f 25€ VOTE Bank GTOUp WeSsite Tor 33.3% 6.7% 30.0% 42% 20.0% 11.8% 37.5% 12,5% information, data, research, etc.* *Significantly different between stakeholder groups CP 77 [page 79] (sa) World Bank Group Country Opinion Survey 2021: Haïti Appendix C: Responses to Selected Questions by Level of Collaboration with the World Bank Group?‘ Note that this appendix presents comparative analysis of the data from those respondents who collaborate with the WBG vs. those respondents who do not collaborate with the WBG and covers the following selected questions from the FY21 Haiti COS questionnaire: AII 10-point scale questions and questions B7, B9, B10, and F1. © Collaborating with the WBG, FY21 N=48 © Not collaborating with the WBG, FY21 N=108 A. Overall Context To what extent do you trust each of the following groups to do what is right? (1-To no degree at all, 10-To a very significant degree) CN [mem | 5 [ n [| men | sw Bilateral organizations (e.g., USAID, DFID, JICA, GIZ, etc.) [ 37 | 627 | 285 | 86e | 590 | 278 | The Worid Bank Group [_ 44 | 773 | 254 | 96 | 706 | 280 | The United Nations (UN) The Worid Health Organization (WHO) [Domestic private sector "| 40 | 438 | 291 | 82 | 396 | 252 | Local civil society (e.8., NGOs, CBOs) Domestic traditional media and their web presence (e.g., 39 4,74 275 84 2.82 2.66 newspapers, TV stations, radio) international media and their web presence Web based media (i.e., blogs, social media, oth b-based e asec media (re ogs, Social media, other wei ase! 36 4.72 2.67 83 411 2.36 news and information sources) B. Overall Attitudes Toward the World Bank Group How familiar are you with the work of these organizations in Haïti? (1-Not familiar at all, 10-Extremely familiar) [UN [ vesn | 50 | ù | mean | so | The International Fi c tion (IFC), the World Bank ns en eanaoant | aa | gas | a [une | so | ax | Group's private sector arm *Significantly different between collaborators and non-collaborators 2 Only 156 respondents provided information about their level of collaboration with the World Bank Group (question H3 in the questionnaire). Therefore, only these respondents were included in the analysis presented in this appendix. ..…. 78 [page 80] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes Toward the World Bank Group (continued) To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Haiti? (1-Strongly disagree, 10-Strongly agree) Collaborating with the WBG Not collaborating with the WBG [ON | men | so [| n | men | sw | Overall, the World Bank Group currently plays a relevant role 7.98 2.37 97 731 2.96 in development in Haïti The World Bank Group's work is aligned with what | consider 45 711 2.81 6.80 3.06 the development priorities for Haiti Overall, please rate your impression of the effectiveness of these organizations in Haïti. (1-Not effective at all, 10-Very effective) Collaborating with the WBG Not collaborating with the WBG Du [men | s | n [mm | s | The International Finance Corporation (IFC), the World Bank 22 7.14 2.36 76 5.39 2.99 Group's private sector arm* *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG Du [men | s | n [mm | s | To what extent does the World Bank Group’s work help to : : ji p p 45 7.71 2.53 93 3.18 achieve development results in Haiti? (1-To no degree at all, 10-To a very significant degree) Collaborating with the WBG Not collaborating with the WBG Du [men | s | n [mm | s | To what extent does the World Bank Group influence the : di p 43 8.21 2.41 88 7.34 2.98 development agenda in Haiti? (1-To no degree at all, 10-To a very significant degree) To what extent do you believe that the World Bank Group’s work and support help the poorest in Haïti? (Select only ONE response) Collaborating with the Not collaborating Percentage of Respondents WBG with the WBG To a fully sufficient degree 30.4% 31.4% To a somewhat sufficient degree 413% 29.5% To a somewhat insufficient degree 17.4% 10.5% To a very insufficient degree 13.3% 152% ..…. 79 [page 81] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes Toward the World Bank Group (continued) Which of the following do you identify as the World Bank Group’s greatest WEAKNESSES in its work in Haïti? (Choose no more than TWO) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Not Wwilling to honestly criticize policies and reform efforts 283% 98% in the country* Not sufficiently focused on sustainable results 11.8% Staff too inaccessible Not fi d honi that ique to fragil 130% 17:6% countries Not collaborating enough with partners such as bilaterals, 0 o multilaterals, trust funds, UN 6.5% 49% Not aligned with country priorities 13.0% 16.7% Not adequately sensitive to political/social realities in Haïti 19.6% 13.7% Too influenced by developed countries Not enough public disclosure of its work* 19.6% Not adequately flexible in changing country circumstances Not collaborating enough with private sector 10.8% Not collaborating enough with civil society 10.8% Inadi t ber ofi tive fi ial products and services Arrogant in its approach* Inadequate World Bank Group's staffing in Haïti 15.2% World Bank Group’s processes too slow and complex* 28.3% 12.7% Inadequate number of innovative knowledge products and services Inadequate level of real-time advice and guidance *Significantly different between collaborators and non-collaborators ..…. 80 [page 82] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes toward the World Bank Group (continued) When thinking about how the World Bank Group can have the most impact on development results in Haiti, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Haïti? (Choose no more than THREE) (Responses combined) WBG the WBG *Significantly different between collaborators and non-collaborators C. World Bank Group’s Work and Engagement on the Ground On [em | s | n [mm | sw | To what extent do you believe the World Bank Group's staff is well prepared to help Haïti solve its most complicated 44 8.59 2.00 79 7.73 2.95 development challenges? (1-To no degree at all, 10-To a very significant degree) ..…. 81 [page 83] (sa) World Bank Group Country Opinion Survey 2021: Haïti C. World Bank Group’s Work and Engagement on the Ground (continued) [UN [mean [so | Un J'me | 50 | To what extent do you believe the World Bank Group is 26 5.12 3,29 55 5.80 2.80 adequately staffed in Haiti? (1-To no degree at all, 10-To a very significant degree) To what extent is the World Bank Group an effective development partner in Haïti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) On [mem | s | n [mm | sw | Flexibility (in t f the institution” ducts and services) Flexibility (in terms of changing country circumstances) [ 32 | 666 | 285 | 68 | 5.82 | 299 | Collaboration with the Government [_39 | 813 | 227 | 80 | 738 | 264 | Th d'in which it gets thi lished on th DUR [sm |6w [20 | » | 5% | 20] ground Helping to bring discipline/effective supervision to : PIE : . : pline/ . P 35 8.29 2.32 76 6.86 3.10 implementation of investment projects* Staff accessibility Collaboration with other donors and development partners [ 32 | 7.56 | 215 | 69 | 664 | 313 | Straightforwardness and honesty Treating clients and stakeholders in Haïti with respect Acting with compassion and empathy* *Significantly different between collaborators and non-collaborators To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) Ou [men | s | n [mm | s | The World Bank Group effectively monitors and evaluates 8.43 235 85 8.08 253 the projects and programs it supports The World Bank Group's approvals and reviews are done in a 38 7.79 255 6.82 3.06 timely fashion The World Bank Group's Environmental and Social 28 8.07 2,52 58 721 2.64 Framework requirements are reasonable The World Bank Group's conditions on its lending are 23 7.52 2.92 54 726 251 reasonable The World Bank Group takes decisions quickly in Haïti Working with the World Bank Group increases Haiti’s 7.88 2.68 729 2.94 institutional capacity ..…. 82 [page 84] (sa) World Bank Group Country Opinion Survey 2021: Haïti C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements about the World Bank Group in Haiti? (Strongly disagree, 10- Strongly agree) Collaborating with the WBG Not collaborating with the WBG Du [uen | so | n | mn | s | The World Bank Group's financial instruments meet the . pst 32 7.09 | 2.76 72 6.75 3.13 needs of Haïti The World Bank Group meets Haiti’s needs for knowledge : 40 7.88 2.55 84 7.20 2.82 services Collaborating with the WBG Not collaborating with the WBG Du Jun | so | n | mn | s | The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 Approach Paper published soon after the 26 8.54 2.08 51 3.04 outbreak. Please rate the usefulness of this more informal advice and guidance?* (1-Not useful at all, 10-Very useful) *Significantly different between collaborators and non-collaborators Collaborating with the WBG Not collaborating with the WBG Cu Joue | so | n | mn | s | How important is the World Bank Group's global advocacy : : 35 8.63 2.04 70 8.27 2.36 role in areas such as climate, health, gender, and debt? (1-Not important at all, 10-Very important) How effectively does the World Bank Group support Haïiti’s efforts? (1- Not important at all, 10- Very important) Collaborating with the WBG Not collaborating with the WBG CN [men | sn [| N | mm | s | To build stronger domestic resource mobilization systems in 35 7.34 3.06 6.36 3.27 the Government (e.g., tax collection) To develop bett. d st data collecti lyti o deve op e er and stronger data colle ion/ana YTICS 38 8.03 2.34 74 7.32 2.63 systems within the Government ..…. 83 [page 85] (sa) World Bank Group Country Opinion Survey 2021: Haïti D. World Bank Groups Support in Development Areas How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haïti? (1-Not effective at all, 10-Very effective) CN Joue | s | n | mn | s | Boca protein | 19 | 68 | 292 | 35 | 600 | 257 | ner À 24 | 6» | a | 5 | 60 | 2x | (water andsanteton | 27 | 60 | 22% | 5 | 6% | 24 | [Agriculture and rural development "| 31 | 665 | 315 | 49 | 669 | 290 | [Economic growtp* | 34 | 744 | 300 | 60 | 600 | 283 | [Eaualty of opportunity (Le, soc meusion | 21 | 710 | 330 | 41 | 64 | 2% | (Gender based violence | 19 | 600 | 260 | 1 | 54 | 2% | *Significantly different between collaborators and non-collaborators ..…. 84 [page 86] (sa) World Bank Group Country Opinion Survey 2021: Haïti D. World Bank Groups Support in Development Areas (Continued) The World Bank Group has provided fast track support to Haiti related to the outbreak of COVID-19 since early 2020. Please rate the World Bank Groups effectiveness when considering this fast track support, if and as it applies to your country, in the following areas: (1-Not effective at all, 10-Very effective) Du [oem | 5 | nu [mr | s | Ensuring sustainable business growth and job creation St heni licies, instituti di t ts rengtl ening policies, institutions and investments for 4 6.67 3.43 45 5.64 313 rebuilding better M ic stability and t t debt management Supporting improvements in transport and municipal infrastructure necessary for post-COVID recovery and 20 7.45 3.24 40 5.15 2.83 growth* S! ting th icult tortoi the food uppor ing e agricu ure sector to improve the foo 3 6.68 3,20 4 631 3.03 security situation *Significantly different between collaborators and non-collaborators E. World Bank Group's Knowledge Work and Activities In Haïti, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1- To no degree at all, 10- To a very significant degree) Du [mem | æ | nu [uen | w | Include appropriate level of stakeholder involvement during preparation Are source of relevant information on global good practices Are translated enough into local language Are adaptable to Haits specific development challenges and Us | 78 | 24 | 6 | 66 | 2» | country circumstances *Significantly different between collaborators and non-collaborators Du [en | s | n [mm s | Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 41 7.88 2.56 88 7.05 2.93 development results in your country? (1- Not significant at all, 10- Very significant) ..…. 85 [page 87] (sa) World Bank Group Country Opinion Survey 2021: Haïti E. World Bank Group’s Knowledge Work and Activities (continued) Collaborating with the WBG Not collaborating with the WBG CN [men | s | n | mm | s | Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 39 8.15 2-28 78 7.48 2.43 (1- Very low technical quality, 10- Very high technical quality) F. The future role of the World Bank Group in Haïti Which of the following SHOULD the World Bank Group do to make itself of greater value in Haiti? (Choose no more than TWO) Percentage of Respondents Collaborating with Not collaborating (Responses combined) the WBG with the WBG Help to bring discipline/effective supervision to implementation of World Bank 20.09% 18.0% Group projects Increase the level of capacity development in the country 32.6% 20.0% Collaborate more effectively with Government clients 23.3% 21.0% Work faster 14.00% 20.0% Increase the level of World Bank Group staffing in Haïti’s office 14.0% Offer more real-time advice and guidance Reduce the complexity of obtaining World Bank Group financing 14.0% 18.0% Engage more effectively with partners such as bilaterals, multilaterals, trust 70% 0% funds, UN Offer more innovative financial products and services 11.6% 13.0% Provide more adequate data/knowledge/statistics/figures on Haiti’s economy Engage more effectively with civil society 11.6% 18.0% Offer more innovative knowledge products and services Engage more directly with beneficiaries 16.3% 14.0% Improve the quality of its experts as related to Haïti’s specific challenges 16.0% Engage more effectively with private sector 10.0% Ensure greater selectivity in its work ..…. 86 [page 88] (sa) World Bank Group Country Opinion Survey 2021: Haïti Appendix D: Responses to Selected Questions by Year All data presented in this appendix are weighted. As a result, means of the FY 2021 data and the total number of respondents indicated will be slightly different from the aggregated responses in Appendix A. Similarly, responses from FY 2018 respondents and the total number of respondents indicated may differ from those reported in the FY 2018 COS report. © FY 2018 Number of comparable respondents = 113 © FY 2021 Number of comparable respondents = 151 By weighting, the FY 2018 and FY 2021 samples have the same stakeholder composition and thus are comparable. The weighted percentage of a stakeholder group is determined by the extent to which the World Bank Group interacts with them in the country and the percentage this group usually makes up in the past aggregated annual global data. The weighted stakeholder breakdown is presented below: Weighted Distribution Percentage of Respondents FY 2018 FY 2021 Office of the President/Prime Minister/Minister Government Institutions 52.5% 52.5% Local Government Bilateral/Multilateral Agency Civil Society 12.0% 12.0% Private Sector 10.5% 10.5% Academia/Research Institute/Think Tank A. Overall Context In general, would you say that Haïti is headed in … ?* Percentage of Respondents FY 2018 FY 2021 The right direction 28.6% 20.8% The wrong direction 33.7% 55.6% 37.8% 23.6% *Significantly different between FY2018 and FY2021 B. Overall Attitudes toward the World Bank Group FY2018 FY2021 [NO [uen] © | n [uen] ©. How familiar are you with the work of the World Bank (IDA) in ne 107 2.30 144 7.22 3.17 Haiti?* (1-Not familiar at all, 10-Extremely familiar) *Significantly different between FY2018 and FY2021 lin FY 2021, this question was asked separately about the World Bank and the IFC (B1_1 and B1_2). For this calculation, question B1_1 that refers to the World Bank was compared to question B1 from FY 2018 — “How familiar are you with the work of the World Bank Group in Haïti”. To what extent do you agree/disagree with the following statements about the World Bank Group's work in Haiti? (1-Strongly disagree, 10-Strongly agree) FY2018 FY2021 [n [uen] © | N [uen] ©. Overall, the World Bank Group currently plays a relevant role in : mn 6.23 1.98 139 7.69 2.70 development in Haiti* The World Bank Group's work is aligned with what | consider . ni 93 5.51 2.14 132 7.05 2.92 the development priorities for Haiti* *Significantly different between FY2018 and FY2021 ..…. 87 [page 89] (sa) World Bank Group Country Opinion Survey 2021: Haïti B. Overall Attitudes toward the World Bank Group (continued) FY 2018 FY 2021 Du Jun] so | n [un] » | Overall, please rate your impression of the effectiveness of the 6.85 2.52 117 714 277 World Bank (IDA) in Haïti. : : : : (1-Not effective at all, 10-Very effective) ‘In FY 2021, this question was asked separately about the World Bank and the IFC (B4_1 and B4_2). For this calculation, question B4_1 that refers to the World Bank was compared to question B4 from FY 2018 — “Overall, please rate your impression of the World Bank Group's effectiveness in Haiti.” FY2018 FY2021 Du Jun] s | n [un] » | To what extent does the World Bank G É khelpt 9 wnat extent does the “lor a Bank Sroup s Work ep to 92 5.42 1.69 136 7.32 2.92 achieve development results in Haïiti?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2018 and FY2021 To what extent do you believe that the World Bank Group’s work and support help the poorest in Haïiti?* (Select only ONE response) Percentage of Respondents FY 2018 FY 2021 To a fully sufficient degree 37.7% To a somewhat sufficient degree 32.1% 30.1% To a somewhat insufficient degree 30.3% 11.0% To a very insufficient degree 22.0% 11.9% 11.6% *Significantly different between FY2018 and FY2021 C. World Bank Group’s Work and Engagement on the Ground FY 2018 FY 2021 Du Jun, sm [on [un] » | To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills mix and knowledge) to help Haïti solve 85 6.73 1.89 121 8.08 2.66 its most complicated development challenges?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2018 and FY2021 FY 2018 FY 2021 Du Jung so [on [un] » | To what extent do you believe the World Bank Group is : de 50 6.58 1.98 83 5.55 2.93 adequately staffed in Haiti?* (1-To no degree at all, 10-To a very significant degree) *Significantly different between FY2018 and FY2021 ..…. 88 [page 90] (sa) World Bank Group Country Opinion Survey 2021: Haïti C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent is the World Bank Group an effective development partner in Haïti, in terms of each of the following? (1-To no degree at all, 10-To a very significant degree) FY 2018 FY 2021 Du Jun sn | n [um] ©. Flexibility (in terms of the institution’s products and . 74 5.09 1.82 107 6.51 2.90 services)* Flexibility (in terms of changing country circumstances)* The speed in which it gets things accomplished on the 77 4.99 2.01 118 6.12 3.10 ground* Helping to bring discipli ffecti ision t ; ping to ring iscipl ine/effec ive supervision to 6.75 1.94 109 245 2.87 implementation of investment projects Collaboration with other donors and development partners Treating clients and stakeholders in Haïti with respect* *Significantly different between FY2018 and FY2021 To what extent do you agree/disagree with the following statements? (1-Strongly disagree, 10-Strongly agree) FY 2018 FY 2021 [_N [mean | so | Où | mean | so | The World Bank Group effectively monitors and evaluates the 6.93 1.98 124 8.19 2.43 projects and programs it supports* The World Bank Group's approvals and reviews are done in a : : 76 6.01 2.09 105 7.11 2.93 timely fashion* The World Bank Group's Environmental and Social Framework . i 59 6.87 1.99 83 7.46 2.58 requirements are reasonable The World Bank Group's conditions on its lending are ïñ 74 7.25 2.57 reasonable The World Bank Group takes decisions quickly in Haïti | 7o | 515 | 199 | oo | 544 | 300 | Working with the World Bank Group increases Haïti’s Lo . 83 6.21 2.08 122 7.52 2.80 institutional capacity* *Significantly different between FY2018 and FY2021 ÎIn FY 2018, the category was “The World Bank Group's ‘Safeguard Policy’ requirements are reasonable”. “Only FY 2021 questionnaire had this response option ..…. 89 [page 91] (sa) World Bank Group Country Opinion Survey 2021: Haïti C. World Bank Group’s Work and Engagement on the Ground (continued) To what extent do you agree/disagree with the following statements about the World Bank Group in Haiti? {1-Strongly disagree, 10-Strongly agree) FY 2018 FY 2021 nu Jun sn | n [un] © | The World Bank Group's financial instruments meet the Lu 74 5.20 1.94 7.03 2.92 needs of Haiti* The World Bank Group meets Haiti’s needs for knowledge services* 77 5.56 1.82 121 7.49 2.72 *Significantly different between FY2018 and FY2021 How effectively does the World Bank Group support Haïiti’s efforts … ? (1-Not effectively at all, 10-Very effectively) FY 2018 FY 2021 Du mem, 5 | N [un] 5 | To build stronger domestic resource mobilization systems in | 52 5.34 2.11 104 6.86 3.17 the Government (e.g., tax collection)* To develop better and stronger data collection/analytics ep 67 5.93 1.97 111 7.69 2.44 systems within the Government* To strengthen the country’s crisis preparedness* [68 | 537 | 229 | 120 | 733 | 2% | *Significantly different between FY2018 and FY2021 ..…. 90 [page 92] D. World Bank Group's Support in Development Areas How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haïti? (1-Not effective at all, 10-Very effective) 2 ps pepe Esveston | 5 ou [is | 2 | 8x | 2 Fnodseanm ef as [is | æ | 75 | 2 san developmere | [sw [in | æw | 6 | 26 | Mister angine © [ss | 2 | & | 74 | 2 | ob cresonemponens 7 se [ie | w | 6» | 25 | He © ss is | 7 [7 | 20. Natura resource management © [a [is | » | 54 | 2 | Cie change tee, msn sespeen | | se | 20 | & | 5» | 2» Poeryreduenen | 5 [sw [is | æ [on | 20 Disster risk menagemene À | | | # | | 2» | boul cohesion À [as [ru | s [6 | 2 | *Significantly different between FY2018 and FY2021 ‘ Only FY21 questionnaire had this response option “In FY 2018, the category was “Domestic private sector development”. b In FY2018, the category was “Global/regional integration”. < In FY2018, the category was “Environmental sustainability”. dIn FY2018, the category was “Communicable and non-communicable diseases (specifically cholera)” LE) 91 [page 93] (sa) World Bank Group Country Opinion Survey 2021: Haïti E. The World Bank Group's Knowledge Work and Activities How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? Percentage of Respondents FY 2018 FY 2021 Weekly 16.0% 15.0% Monthly 18.0% 25.6% A few times a year 41.00% 34.6% 14.0% 13.5% 11.0% 113% In Haïti, to what extent do you believe that the World Bank Group’s knowledge work and activities: (1-To no degree at all, 10-To a very significant degree) FY 2018 FY 2021 Du Jun] s | n [un] s | Include appropriate level of stakeholder involvement during : 63 6.28 1.76 2.52 preparation Are source of relevant information on global good practices Are adaptable to Haïti” ific devel t chall d re a apta e to Haïti’s specific development challenges ani 73 5.71 1.95 101 7.26 2.63 country circumstances* *Significantly different between FY2018 and FY2021 FY 2018 FY 2021 nu jun so [nn Jun] » | Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to 85 6.44 1.66 127 7.48 2.78 development results in your country?* Overall, how would you rate the technical quality of the World | Lu 6.97 1.73 117 7.57 2.46 Bank Group's knowledge work and activities?* (1-Not significant at all, 10-Very significant; 1-Very low technical quality, 10-Very high technical quality) *Significantly different between FY2018 and FY2021 G. Communication and Information Sharing How frequently do you interact with the World Bank Group now in Haiti? Percentage of Respondents FY 2018 FY 2021 14.0% 14.8% Less than once a year 10.0% 11.9% Once a year to a few times a year 23.0% 32.6% Less than once a month 13.00% At least once a month 27.0% 23.7% Which Internet connection do you use primarily when visiting a World Bank Group website?* Percentage of Respondents FY 2018 FY 2021 High speed/WiFi 81.3% 46.6% Dieu 187% 534% *Significantly different between FY2018 and FY2021 ..…. 92 [page 94] (sa) World Bank Group Country Opinion Survey 2021: Haïti Appendix E: Indicator Questions as a Function of Exposure to the World Bank Group Currently, do you professionally Indicator Question Group in your country? Not collaborating with | Collaborating with the development in Haïti development priorities for Haiti Haïti. PT CS CS development results in Haiti? agenda in Haiti? Flexibiliy in terms of changing country creumstances) | __S5& | 5% JOpennes [sharing data and other information) | 6% | 7% The speed in which gets things accomplished on the ground | 57 | 6% | investment projects Collaboration with other donors and development pariners | 5% | 7% _ | How important is it for the World Bank Group to focus resources on its range of areas including climate, health, gender, and debt? In Haïti, to what extent do you believe that the World Bank Group's knowledge work and activities are adaptable to Haïiti’s specific 6.68 Lac RCE Overall, how significant a contribution do you believe the World Bank your country? Overall, how would you rate the technical quality of the World Bank Yellow highlight indicates significant difference between Yes and No means. ‘os [page 95] (sa) World Bank Group Country Opinion Survey 2021: Haïti Appendix F: Haiti FY21 COS Questionnaire & WORLD BANK GROUP World Bank Group Country Survey FY 2021 -— Haïti The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Haiti or who observe activities related to social and economic development. The following survey will give the World Bank Group's team that works in Haïti, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Haïti. A local independent firm has been hired to oversee the logistics of this survey. This ensures anonymity and confidentiality. We hope you’Il be candid. Finally, the survey relates to the World Bank Group's work. The World Bank Group consists of IBRD, IDA, IFC, MIGA, and ICSID. When responding to the survey, please consider the area of the World Bank Group with which you are most familiar. To complete the survey, please circle/check the response that most accurately reflects your opinion. If you prefer not to answer a question, please leave it blank. If you feel that you do not have an adequate amount of information on a subject, please check “Don’t know”. PLEASE NOTE: IN SOME CASES THE SURVEY WILL ASK FOR A SPECIFIC NUMBER OF RESPONSES. PLEASE DO NOT CHOOSE ANY MORE THAN REQUESTED. IF MORE RESPONSES ARE CHOSEN, DATA CANNOT BE INCLUDED IN ANALYSIS. … 94 [page 96] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION A: OVERALL CONTEXT A1. In general, would you say that Haïti is headed in … ? 1 Theright direction 2 The wrong direction 3 Notsure A2. Do you think that economic opportunity for citizens in Haïti is … ? 1 Increasing 2 Decreasing 3 | Staying about the same A3. Listed below are a number of development priorities in Haïti. Please identify which of the following you consider the most important development priorities in Haiti. (Choose no more than 3) 1 Global pandemics (e.g., COVID-19) 18 Information and communications technology 2 Urban development 19 Anti-corruption 3 Health 20 Equality of opportunity (i.e., social inclusion) Response to disease (e.g., diphtheria, measles, 4 Financial markets 21 cholera resurgence, filariasis, malaria, dengue fever, scabies) 5 Education 22 Crime and violence 6 Food security 23 Poverty reduction Public sector governance/reform (i.e., government Natural resource management (i.e., coastal and 7 effectiveness, public financial management, public | 24 marine resources, agroforestry, bauxite, copper expenditure, fiscal system reform) and gold) 8 Global/regional integration 25 Climate change (e.g., mitigation, adaptation) 9 | Agriculture and rural development 26 Gender equity (closing the gap between women and men, and boys and girls) 10 en Fe) (e.g., pensions, targeted social 27 Transport (e.g., roads, bridges, transportation) 11 Energy 28 Judiciary reform 12 Water and sanitation 29 Economic growth 13 Social cohesion 30 Security and stabilization 14 | Job creation/employment 31 Disaster risk management 15 Local governance and institutions 32 Pollution 16 Gender based violence 33 National debt 17 Trade and exports 34 Private sector development .… 95 [page 97] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION A: OVERALL CONTEXT A4. Poverty reduction is a broad term that encompasses work in many different areas. Which 3 areas of development listed below do you believe would contribute most to reducing poverty in Haiti? (Choose no more than 3) 1 Transport (e.g., roads, bridges, transportation) 17 Food security : : | . Public sector governance/reform (i.e., government 2 Social protection (e.g., pensions, targeted social 18 effectiveness, public financial management, public safety nets) : : expenditure, fiscal system reform) 3 Disaster risk management 19 Pollution 4 | Equality of opportunity (i.e., social inclusion) 20 Job creation/employment 5 Education 21 Crime and violence 6 Local governance andinstitutions 22 Security and stabilization 7 Energy 23 Urban development 8 | Economic growth 24 Water and sanitation 9 Agriculture and rural development 25 Gender equity (closing the gap between women and men, and boys and girls) 10 Trade and exports 26 Private sector development 11 Climate change (e.g., mitigation, adaptation) 27 Global/regional integration 12 Judiciary reform 28 Gender based violence 13 | Social cohesion 29 National debt Response to disease (e.g., diphtheria, measles, 14 | cholera resurgence, filariasis, malaria, dengue 30 Health fever, scabies) Natural resource management (i.e., coastal and 15 Anti-corruption 31 marine resources, agroforestry, bauxite, copper and gold) 16 Information and communications technology 32 Financial markets A5. The COVID-19 pandemic has stressed many aspects of Haiti’s growth and development. In which areas would you like to see the Haïti government focus most of its efforts related to the impact of COVID-19 over the next six months to a year? (Choose no more than 3) 1 | Public service delivery (e.g., strengthening policies, institutions) 2 | Providing direct non-financial (e.g., food, healthcare supplies, etc.) support to citizens 3 | Healthcare 4 | Providing direct financial support to businesses (business support packages) 5 | Fair and equal distribution of a COVID-19 vaccine, when one is approved 6 | Nutrition/food security/agriculture 7 | Ensuring sustainable business growth and job creation 8 | Ensuring that girls and women have equal access to job opportunities 9 | Education 10 | Ensuring that girls and women have equal access to health care/health services 11 | Poverty and inequality (e.g., strengthening the social safety net, social assistance) 12 | Economic growth 13 | Other (please specify): .… 96 [page 98] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION A: OVERALL CONTEXT A6. When economic and/or social reform efforts fail or are slow to take place in Haïti, which of the following would you attribute this to? (Choose no more than 2) 1 | Corruption 2 | Pressure from vested interest groups (e.g., private sector, unions) 3 | Political pressures and obstacles 4 | Inadequate level of citizen/civil society participation 5 | Inadequate level of donor coordination 6 | Inadequate funding 7 | Inadequate level of government accountability 8 | Inadequate level of capacity in the government 9 | Ongoing conflict and instability 10 | Reforms are not well thought out in light of country challenges 11 | Inadequate level of private sector participation 12 | Other (please specify): A7. To what extent do you trust each of the following groups to do what is right? To no degree To a very significant | Don't at all degree know 1 | The national/federal government 11231456 7/8 9 10 (| 2 | Bilateral organizations (e.g., USAID, DFID, JICA, GIZ, etc.) 112:3 4567) 8 9 10 =] 3 | The World Bank Group 11231456 7/8 9 10 (| 4 | The International Monetary Fund 11231456 7/8 9 10 (| 5 | The United Nations (UN) 11231456 7/8 9 10 (| 6 | The World Health Organization (WHO) 11231456 7/8 9 10 (| 7 | Regional development banks 112,3 45 6 7,8) 9 10 0 8 | Haïitis Central Bank 11231456 7/8 9 10 (m] 9 | International private sector 112:3 4/56 7,8 9 10 =] 10 | Domestic private sector 112:3 4/56 7,8 9 10 =] 11 | International civil society (e.g., NGOs, CBOs) 11231456 7/8 9 10 (| 12 | Local civil society (e.g., NGOs, CBOs) 11231456 7/8 9 10 (| 13 | Youth organizations 112:3 4/56 7,8 9 10 =] 14 | Faith-based institutions 112,3 45 6 7,8) 9 10 0 15 Domestic traditional media and their web presence (e.g., al2lslalslelzlseloltw a newspapers, TV stations, radio) 16 | International media and their web presence 11231456 7/8 9 10 (| 17 Web based media (i.e., blogs, social media, other web- al2lslalslelzlseloltw a based news and information sources) .… 97 [page 99] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION A: OVERALL CONTEXT A8. When considering the characteristics of a fragile state, please identify which of the following best illustrate fragility in Haiti. (Choose no more than 2) 1 | None. I do not consider Haïti a fragile state. 2 | Lack of security (i.e., riots, conflict and violence) 3 | Brain and labor drain 4 | Weak social cohesion 5 | Food insecurity 6 | Lack of access to development finance 7 | Weak accountability 8 | Weakinstitutional capacity 9 | Political uncertainty 10 | Low levels of political and economic inclusion 11 | Crime and violence 12 | High levels of corruption 13 | Policy inconsistency 14 | Other (please specify): A9. Thinking more specifically about an eventual coronavirus/COVID-19 vaccine that is made available in your country, please indicate whether you agree/disagree with each of the following statements. Strongly Somewhat | Neither agree Somewhat Strongly Don't disagree disagree nor disagree agree agree know 1 | The COVID-19 vaccine will be safe 1 2 3 4 5 (m] 2 | The COVID-19 vaccine will be effective 1 2 3 4 5 (m] 3 | l will get the COVID-19 vaccine if | can 1 2 3 4 5 (| .… 98 [page 100] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B1. How familiar are you with the work of these organizations in Haiti? Not familiar Extremely at all familiar 1 | The World Bank (IDA) 1 2 3 4 5 6 7 8 9 10 2 The International Finance Corporation (IFC), the World 12 3 |4 5 6 7 8 9 10 Bank Group's private sector arm To what extent do you agree/disagree with the following statements about the World Bank Group’s work in Haiti? Strongly Strongly : Don't disagree agree know B2 Overall the World Bank Group currently plays a 1l2lslalslelzlseloluo a relevant role in development in Haiti B3 The World Bank Group's work is aligned with what | 1l2lslalslelzlseloluo a consider the development priorities for Haïti B4. Overall, please rate your impression of the effectiveness of these organizations in Haiti. Not effective Very Don't at all effective : know 1 The World Bank (IDA) 11231456 7/8 9 10 (| 2 The International Finance Corporation (IFC), the World al2lslalslelzlseloltw a Bank Group's private sector arm B5. To what extent does the World Bank Group’s work help to achieve development results in Haiti? 1 2 3 4 5 6 7 8 9 10 =] To no degree at . To a very Don't know all significant degree B6. To what extent does the World Bank Group influence the development agenda in Haïti? 1 2 3 4 5 6 7 8 9 10 =] To no degree at . To a very Don't know all significant degree B7. To what extent do you believe that the World Bank Group’s work and support help the poorest in Haiti? (Select only 1 response) 1 Toa fully sufficient degree 2 | To a somewhat sufficient degree 3 | To a somewhat insufficient degree 4 | To a veryinsufficient degree 5 | Don’tknow .… 99 [page 101] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B8. When thinking about the World Bank Group’s role in Haïti, which activity do you VALUE the most? (Choose no more than 2) 1. Bringing together different groups of stakeholders/convening power 2 | Strategy formulation (e.g., PRSP assistance) 3 Informal advice that World Bank Group's staff provides (e.g., memos, short evidence notes, informal discussions and emails) 4 | Mobilizing third party financial resources 5 | Formal policy advice, studies, analyses 6 | Global advocacy 7 | Financial resources 8 | Data andstatistics 9 | Promoting knowledge sharing 10 | Public Expenditure Reviews 11 | Capacity development related to World Bank Group supported projects 12 | Donor coordination 13 | Technical assistance 14 | Implementation support 15 | Other (please specify): B9. Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Haiti? (Choose no more than 2) 1 | Not willing to honestly criticize policies and reform efforts in the country 2 | Not sufficiently focused on sustainable results 3 | Staff too inaccessible 4 | Not focused enough on issues that are unique to fragile countries 5 | Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN 6 | Not aligned with country priorities 7 | Not adequately sensitive to political/social realities in Haïti 8 | Tooinfluenced by developed countries 9 | Not enough public disclosure of its work 10 | Not adequately flexible in changing country circumstances 11 | Not collaborating enough with private sector 12 | Not collaborating enough with civil society (e.g., NGOs, CBOs) 13 | Inadequate number of innovative financial products and services 14 | Arrogant in its approach 15 | Inadequate World Bank Group's staffing in Haïti 16 | World Bank Group's processes too slow and complex 17 | Inadequate number of innovative knowledge products and services 18 | Inadequate level of real-time advice and guidance 19 | Other (please specify): 20 | Don't know .… 100 [page 102] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION B: OVERALL ATTITUDES TOWARD THE WORLD BANK GROUP B10. When thinking about how the World Bank Group can have the most impact on development results in Haïti, which sectors do you believe the World Bank Group should prioritize with its resources (financial and knowledge services) in Haiti? (Choose no more than 3) 1 Gender based violence 18 National debt 2 Global/regional integration 19 Social cohesion 3 Pollution 20 Disaster risk management 4 Job creation/employment 21 Equality of opportunity (i.e., social inclusion) Response to disease (e.g., diphtheria, measles, 5 Health 22 cholera resurgence, filariasis, malaria, dengue fever, scabies) 6 Energy 23 Judiciary reform 7 en Fe) (e.g., pensions, targeted social 24 Information and communications technology 8 | Economic growth 25 Water and sanitation 9 | Private sector development 26 Agriculture and rural development 10 Education 27 Trade and exports Public sector governance/reform (i.e., government 11 effectiveness, public financial management, public | 28 Crime and violence expenditure, fiscal system reform) Natural resource management (i.e., coastal and 12 Security and stabilization 29 marine resources, agroforestry, bauxite, copper and gold) 13 Financial markets 30 Local governance and institutions 14 Food security 31 Climate change (e.g., mitigation, adaptation) 15 Urban development 32 Poverty reduction 16 D en an Bo an LP between women 33 Transport (e.g., roads, bridges, transportation) 17 Global pandemics (e.g., COVID-19) 34 Anti-corruption B11. What do you immediately think of when you hear about the IFC? (Choose no more than 3) 1 World Bank 9 | Innovation and entrepreneurship 2 Public-private partnerships 10 Financial advisory solutions 3 Investment bank 11 Venture capital 4 |. Multi-lateral financial institution 12 Development institution 5 Private sector solutions 13 None ofthe above 6 Asset manager 14 Don't know 7. Impact investor : 15 Other (please specify): 8 | Thought leader .… 101 [page 103] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND C1. To what extent do you believe the World Bank Groups staff is well prepared (e.g., skills mix and knowledge) to help Haïti solve its most complicated development challenges? 1 2 3 4 5 6 7 8 9 10 =] To no degree at . To a very Don't know all significant degree C2. To what extent do you believe the World Bank Group is adequately staffed in Haiti? 1 2 3 4 5 6 7 8 9 10 =] To no degree at . To a very Don't know all significant degree To what extent is the World Bank Group an effective development partner in Haïti, in terms of each of the following? To no degree To a very significant | Don't at all degree know C3 Responsiveness to needs 1123/4156 7/8 9 10 (| ca Flexibility {in terms of the institution’s products and 1l2lslalslelzlseloluo a services) C5 Flexibility (in terms of changing country circumstances) 1123/4156 7/8 9 10 (| C6 Beinginclusive 1123/4156 7/8 9 10 0 C7 | Openness (sharing data and other information) 1123/4156 7/8 9 10 (| C8 Collaboration with the Government 1123/4156 7/8 9 10 (m] co The speed in which it gets things accomplished on the 1l2lslalslelzlseloluo n ground c10 Helping to bring discipline/effective supervision to 1l2lslalslelzlseloluo a implementation of investment projects C11 Collaboration with civil society 1123/4156 7/8 9 10 0 C12 Staff accessibility 1123/4156 7/8 9 10 0 c13 Collaboration with other donors and development 1l2l3lalsl6elzleloltw n partners C14 Collaboration with the private sector 1123/4156 7/8 9 10 0 C15 Collaboration with the UN 1123/4156 7/8 9 10 (m] C16 Straightforwardness and honesty 1123/4156 7/8 9 10 0 C17 Treating clients and stakeholders in Haïti with respect 1123/4156 7/8 9 10 0 C18 Being a long-term partner 1123 4/56 718,9 10 =] C19 Acting with compassion and empathy 1123/4156 7/8 9 10 0 c20 Insisting on accountability through its lending (eg. 1l2lslalslelzlseloluo a performance-based financing/resources tied to results) C21 Measuring results effectively 1123/4156 7/8 9 10 0 .… 102 [page 104] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND To what extent do you agree/disagree with the following statements? Strongly Strongly : Don't disagree agree know C22 The World Bank Group disburses funds promptly 1123/4156 7/8 9 10 0 c23 The World Bank Group effectively monitors and 1l2lslalslelzlseloluo a evaluates the projects and programs it supports c24 The World Bank Group s approvals and reviews are 1l2l3lalsl6elzleloltw n done in a timely fashion 5 The World Bank Group s Environmental and Social 1l2lslalslelzlseloluo a Framework requirements are reasonable c26 The World Bank Group's conditions on its lending are 1l2lslalslelzlseloluo a reasonable C27 The World Bank Group takes decisions quickly in Haïti 1123/4156 7/8 9 10 0 28 Working with the World Bank Group increases Haïti’s 1l2lslalslelzlseloluo a institutional capacity To what extent do you agree/disagree with the following statements about the World Bank Group in Haïti? Strongly Strongly Don't disagree agree know The World Bank Group's financial instruments (i.e., C29 investment lending/grants, Development Policy 1123/4156 7/8 9 10 0 Operations, Trust Funds, etc.) meet the needs of Haiti The World Bank Group meets Haïiti’s needs for C30 knowledge services (e.g., research, analysis, data, 1123/4156 7/8 9 10 (m] technical assistance) C31. The World Bank Group has provided real time advice and guidance to the government and policy makers, built on its COVID-19 “Approach Paper” published soon after the outbreak. Please rate the usefulness of this more informal advice and guidance (e.g., informal discussions, memos, informal working papers) to the Haiti government’s efforts to support citizens throughout this crisis? 1 2 3 4 5 6 7 8 9 10 =] Not useful at all Very useful Don't know C32. How important is the World Bank Group’s global advocacy role in areas such as climate, health, gender, and debt? 1 2 3 4 5 6 7 8 9 10 =] Not important . h at all Very important Don't know .… 103 [page 105] ICO World Bank Group Country Opinion Survey 2021: Haïti SECTION C: WORLD BANK GROUP’S WORK AND ENGAGEMENT ON THE GROUND How effectively does the World Bank Group support Haïti’s efforts … ? Not effectively Very Don't at all effectively : know c33 To build stronger domestic resource mobilization al2lslalslelzlseloltw a systems in the Government (e.g., tax collection) c34 To develop better and stronger data al2lslalslelzlseloltw a collection/analytics systems within the Government C35 Tostrengthen the country's crisis preparedness 11231456 7/8 9 10 [=] LE] 104 [page 106] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D1. How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Haiti? {!f you have NO exposure to/experience in working in any of the sectors listed below, please respond “Don't know”) Not effective Very Don't at all effective : know 2 a ON A En gap between women and 1l2lslalslelzlseloluo n 3 | Private sector development 1123/4156 7/8 9 10 0 4 | Education 1123/4156 7/8 9 10 (m] Public sector governance/reform (i.e., government 5 | effectiveness, public financial management, public 1123/4156 7/8 9 10 0 expenditure, fiscal system reform) 6 | Regional integration 1123 4/56 718,9 10 =] 7 | Food security 1123/4156 7/8 9 10 0 8 | Urban development 1123/4156 7/8 9 10 0 9 Energy 1123 4/56 718,9 10 =] 10 | Water and sanitation 1123 4/56 718,9 10 (| 11 | Environment 1123 4/56 718,9 10 (| 12 | Job creation/employment 1123/4156 7/8 9 10 0 14 | Financial markets 1123/4156 7/8 9 10 (m] 15 | Transport (e.g., roads, bridges, transportation) 1123/4156 7/8 9 10 (| 16 | Agriculture and rural development 1123/4156 7/8 9 10 (| 17 | Trade and exports 1123/4156 7/8 9 10 (| 19 | Climate change (e.g., mitigation, adaptation) 1123/4156 7/8 9 10 0 20 | Poverty reduction 1123 4/56 718,9 10 =] 21 | Anti-corruption 1123 4/56 718,9 10 =] 22 | Economic growth 1123/4156 7/8 9 10 0 23 | Disaster risk management 1123 4/56 718,9 10 =] 24 | Equality of opportunity (i.e., social inclusion) 1123/4156 7/8 9 10 0 Response to disease (e.g., vaccination, cholera and 25 | infectious disease, Covid-19, prenatal care surveillance 1123 4/56 718,9 10 =] systems, etc.) 26 | Information and communications technology 1123/4156 7/8 9 10 0 27 | Gender based violence 1123/4156 7/8 9 10 (m] 28 | Local governance and institutions 1123/4156 7/8 9 10 0 29 | Social cohesion 1123/4156 7/8 9 10 (| .… 105 [page 107] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION D: WORLD BANK GROUP’S SUPPORT IN DEVELOPMENT AREAS D2. The World Bank Group has provided fast track support to Haïti related to the outbreak of COVID- 19 since early 2020. Please rate the World Bank Group's effectiveness when considering this fast track support, if and as it applies to your country, in the following areas: Not effective Very N/A Don't atall effective know 1 | Supporting health interventions for saving lives 1 | 213 4 5 6 7 8 9 10 (| (| 2 Education (ee, transitioning to remote al2lslalsl6lzl8lol10 a a learning, ensuring access, etc.) 3 Protecting poor people (social assistance/ al2lslalsl6lzl8lol10 a a social safety nets) à Ensuring sustainable business growth and job al2lslalsl6lzl8lol10 a a creation 5 Strengthening policies, institutions and al2lslalsl6lzl8lol10 a a investments for rebuilding better 6 Macroeconomic stability and transparent debt al2lslalsl6lzl8lol10 a a management Supporting improvements in transport and 7 | municipal infrastructure necessary for post- 1213 4 5 6 7 8 9 10 (| (| COVID recovery and growth 8 Supporting the agriculture sector to improve al2lslalsl6lzl8lol10 a a the food security situation .… 106 [page 108] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION E: WORLD BANK GROUP’S KNOWLEDGE WORK AND ACTIVITIES (i.e., analysis, studies, research, data, reports, conferences) E1. How frequently do you consult World Bank Group’s knowledge work and activities in the work you do? 1 Weekly 2 Monthly 3 Afew times a year 4 Rarely 5 Never In Haïti, to what extent do you believe that the World Bank Group’s knowledge work and activities: To no degree To a very significant |: Don't at all degree | know E2 Aretimely 112,3 4 5 6 7 8 9 10 [=] E3 Include appropriate level of stakeholder involvement 112/3lalsl6l7l8lol10 a during preparation E4 Lead to practical solutions 112,3 4 5 6 7 8 9 10 (| Es Are source of relevant information on global good 112/3lalsl6l7l8lol10 a practices E6 Are adequately disseminated 112,3 4 5 6 7 8 9 10 (| E7 Are translated enough into local language 112,3 4 5 6 7 8 9 10 (| E8 Are adaptable to Haïti’s specific development 112/3lalsl6l7l8lol10 a challenges and country circumstances E9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 1 2 3 4 5 6 7 8 9 10 Ü Not significant at all Very significant Don't know E10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 1 2 3 4 5 6 7 8 9 10 Ü Very low technical Very high technical Don't know quality quality .… 107 [page 109] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN HAITI F1. Which of the following SHOULD the World Bank Group do to make itself of greater value in Haïti? (Choose no more than 2) 1 Help to bring discipline/effective supervision to implementation of World Bank Group projects 2 | Increase the level of capacity development in the country 3 | Collaborate more effectively with Government clients (e.g., national, state, local) 4. Work faster 5 | Increase the level of World Bank Group staffing in Haiti’s office 6 | Offer more real-time advice and guidance 7. Reduce the complexity of obtaining World Bank Group financing 8 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN 9 Offer more innovative financial products and services 10 Provide more adequate data/knowledge/statistics/figures on Haïti’s economy 11 Engage more effectively with civil society (e.g., NGOs, CBOs) 12 Offer more innovative knowledge products and services 13 Engage more directly with beneficiaries 14 Improve the quality of its experts as related to Haiti’s specific challenges 15 Engage more effectively with private sector 16 Ensure greater selectivity in its work 17 Other (please specify): F2. Please answer the following questions: (Choose no more than 3 for each column) A. Which 3 areas below would benefit : B. Which 3 areas below most from the World Bank Group would benefit most playing a leading role among from other donors in international partners in Haïti? Haiti? 1 | Improving livelihoods (| [=] 2 | Support domestic resource mobilization (| [=] 3 | Public financial management (| [=] 4 | Capacity of state institutions (| [=] 5 Human capital (education, health, social a a protection) 6 | Crisis response (| [=] 7 | Access to justice systems (| [=] 8 | Security mechanisms (| [=] 9 | Conflict resolution mechanisms (| [=] 10 | Social cohesion (| (| 11 | Access to basic services (| [=] 12 Stimulating dialogue to promote peace a a and stability 13 | Jobs (| (m] 14 | Reducing gender-based violence (| [=] 15 | Food security (| [=] 16 | Social safety nets (| [=] 17 | Crisis preparedness (| [=] .… 108 [page 110] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION F: THE FUTURE ROLE OF THE WORLD BANK GROUP IN HAITI F3. In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country? (Choose no more than 2) 1 | Beneficiaries 9 | Foundations 2 | UN agencies 10 | Donor community 3 | Youth/university groups 11 | Media 4 | Local government 12 | Emerging donors 5 GNU Nations Integrated Office in Haiti 13 | Academia/think tanks/research institutes 6 | NGOs/Community Based Organizations 14 | Regional organizations (e.g., IDB, CDB, CARICOM) 7 | Private sector 15 | Other (please specify): 8 | Parliament 16 | Don’t know F4. Which TWO organizations are the most valuable for the World Bank Group to collaborate with to tackle fragility in Haiti? (Select no more than 2) 1 | United Nations Office for Project Services (UNOPS) 2 | The United Nations International Children's Emergency Fund (UNICEF) 3 | World Health Organization (WHO)/Pan American Health Organization (PAHO) 4 | United Nations Development Program (UNDP) 5 | Save the Children 6 | The Red Cross 7 | World Food Program (WFP) 8 | The International Committee of the Red Cross (ICRC) 9 | UNESCO/UNFPA 10 | None. | don’t believe the World Bank Group needs to partner with the UN organizations. 11 | Don’t know .… 109 [page 111] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION G: COMMUNICATION AND INFORMATION SHARING G1. How frequently do you interact with the World Bank Group now in Haïti? 1 Never 2 | Less than once a year 3 Once a year to a few times a year 4 | Less than once a month 5 Atleast once a month 6 At least once a week G2. How do you get most of your information about economic and social development issues in Haïti? (Choose no more than 2) 1 |. Local radio 6 International television 2 | International radio 7 Periodicals 3 | Local newspapers 8 Social media (e.g., WhatsApp, blogs, Facebook, 4 | International newspapers Twitter, YouTube, Flickr) 5 | Local television 9 | Other (please specify): G3. How would you prefer to receive information from the World Bank Group? (Choose no more than 3) 1 World Bank Group's publications and other 5 Direct contact with World Bank Group (i.e., face to written materials face meetings/discussions) 2 | e-Newsletters 6 World Bank Group's website 3 World Bank Group's 7 Webinars or online events hosted by the World Bank seminars/workshops/conferences Group 4 Social media Le-g:, blogs, Facebook, Twitter, 8 Interviews and press conferences for Haiti’s media YouTube, Flickr) G4. Which Internet connection do you use primarily when visiting a World Bank Group website? (Select only 1 response) 1 High speed/WiFi 2 Dial-up G5. What do you use primarily when visiting a World Bank Group website? (Select only 1 response) 1 Phone 2 Tablet 3 Computer/laptop 4 lnever visit the WBG websites .… 110 [page 112] ICO World Bank Group Country Opinion Survey 2021: Haïti SECTION G: COMMUNICATION AND INFORMATION SHARING G6. Over the past SIX MONTHS, on average how often did you do any of the following related to the World Bank Group (WBG)? Every few | Every few Every few Not days weeks months at all 1 Read, viewed or heard a story about the WBG in local media n n n n (newspaper, magazine, TV, radio) 2 Read, viewed or heard a story about the WBG in global media n n n n (newspaper, magazine, TV, radio) 3 Interacted with the WBG on Social Media (e.g., read a post or n n n n tweet, liked, commented, shared, retweeted) 4 | Visited a WBG website (e.g., read a blog, used data) 0 (| 0 (| 5 | Attended an event/conference hosted by the WBG 0 (| 0 (| 6 |: Watched a webinar or online event hosted by the WBG O O O O 7 | Read some or all of a WBG research paper or publication 0 (| 0 (| 8 | Met professionally with WBG staff 0 (| 0 [=] 9 | Read a WBG e-newsletter (m] (m] (m] (m] LE] 111 [page 113] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION H: BACKGROUND INFORMATION H1. Which of the following best describes your current affiliation? (Select only 1 response) 1 | Office of the President, Prime Minister 12 | Private Sector Organization 2 | Office of Minister 13 | Financial Sector/Private Bank 3 | office of Parliamentarian 14 Private Foundation (e.g., Bill & Melinda Gates Foundation, Rockefeller Foundation) à Employee of Ministry, Ministerial Department, 15 | NGO/Community Based Organization Implementation Agency Project Management Unit (PMU) overseeing implementation of WBG project/ . 5 16 Consultant/Contractor working on WBG supported Trade Union project/program 6 | Local Government Office or Staff 17 | Faith-Based Group 7 Independent Government Institution (re, regulatory 18 | Youth Group agency, central bank/oversight institution) 8 | Judicial System (e.g., courts) 19 | Academia/Research Institute/Think Tank 9 | State-Owned Enterprise 20 | Media (press, radio, TV, web, etc.) 10 | Bilateral Agency (e.g., embassy, diplomatic, militar : gency (2.8 k y CP v) 21 | Other (please specify): 11 | Multilateral Agency (UN, regional development bank) H2. Please identify the primary specialization of your work. (Select only 1 response) 1 | Poverty 13 Agriculture, rural development 2 | Macroeconomics, fiscal management 14 Urban development 3 | Governance, anti-corruption 15 Transport 4 | Education 16 Digital development and technology (ICT) 5 | Health, nutrition 17 Tourism 6 | Social protection 18 Fragility, conflict, violence, refugees 7 | Jobs 19 Demographics, migration 8 | Energy 20 Trade and competitiveness 9 | Environment, natural resources 21 Finance and markets 10 | Climate change 22 Communications, public affairs 11 Water, sanitation 23 Generalist (specialized in multiple sectors) 12 | Gender 24 Other (please specify): H3. Currently, do you professionally collaborate/work with the World Bank Group (IDA, IFC, MIGA, ICSID) in your country? (If YES, please go to H4; if NO, please go to H6) 1 Yes 2 No H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Haiti? (Select only 1 response) 1 The World Bank (IDA) 2 The International Finance Corporation (IFC) 3 The Multilateral Investment Guarantee Agency (MIGA) 4 | International Centre for Settlement of Investment Disputes (ICSID) .… 112 [page 114] (sa) World Bank Group Country Opinion Survey 2021: Haïti SECTION H: BACKGROUND INFORMATION H5. Do your projects involve both the World Bank and the IFC? 1 Yes 2 No H6. Which of the following describes most of your exposure to the World Bank Group in Haïti? (Choose no more than 2) 1 Observer (i.e., follow in media, discuss in informal conversations, etc.) 2 Use World Bank Group reports/data 3 | Engage in World Bank Group related/sponsored events/activities 4 Collaborate as part of my professional duties 5 Use World Bank Group website for information, data, research, etc. H7. What's your gender? 1 Female 2 Male H8. What's your age? 1 25 andunder 2 26-35 3 36-45 4 46-55 5 56 and above H9. Which best represents your geographic location? 1 | Ouest 2 | Artibonite 3 | Nord 4 | Nord-Est 5 | Nord-Ouest 6 | Centre 7 | Nippes 8 | Sud-Est 9 | Sud 10 | Grand-Anse Thank you for completing the survey! .… 113