Rapport final du Programme d'infrastructure d'Haïti

HAITI INFRASTRUCTURE PROGRAM FINAL REPORT OCTOBER 2022 CONTRACT NUMBER: AID-OAA-I-15-000045 ORDER NO: 72052118F00004 This Page Intentionally Left Blank HAITI INFRASTRUCTURE PROGRAM FINAL REPORT OCTOBER 2022 Contract: AID-OAA-I-15-000045 Order No: 72052118F00004 Submitted to: USAID Haiti Prepared by: AECOM USA, Inc. This Engineer’s Certificate is rendered under contract EDH-I-08-0024-00 between the United States Agency for International Development (USAID) and AECOM USA Inc. in respect to the Final Report. The following report was prepared by AECOM Technical Services Inc. under the supervision of professional architects and engineers licensed in a U.S. state, the District of Columbia, or a U.S. territory in accordance with FAR 52.236-25 “Requirements for Registration of Designers.” The report was prepared in accordance with generally accepted standards of professional engineering practices, as appropriate to the locality of the Project. Disclaimer: The views expressed in this document do not necessarily reflect the views of the United States Agency for International Development (USAID) or the United States Government. This Page Intentionally Left Blank TABLE OF CONTENTS Acronyms and Abbreviations .........................................................................................................................................2 Executive Summary...........................................................................................................................................................3 Success Stories...................................................................................................................................................................6 Program Overview .........................................................................................................................................................12 Program Sectors..............................................................................................................................................................19 Sector 03: Health........................................................................................................................................................22 Sector 04: Water, Sanitation, and Hygiene (WASH)........................................................................................28 Sector 07: Housing.....................................................................................................................................................30 Sector 08: Agriculture ...............................................................................................................................................34 Sector 11: Capacity Building ....................................................................................................................................36 Program Finance..............................................................................................................................................................38 Property Management....................................................................................................................................................39 ACRONYMS AND ABBREVIATIONS ACOR Administrative Contracting Officer’s Representative AFD Agence Française de Développement AVANSE Appui à la Valorisation du Potentiel Agricole du Nord, Pour la Sécurité Économique et Environnementale (Support for the Promotion of the Agricultural Potential of the North, for Economic and Environmental Security) BOQ Bill of Quantities CAEPA Comité d’Approvisionnement en Eau Potable et Assainissement CM Construction Manager CMC Construction Management Consultant COP Chief of Party COR Contracting Officer’s Representative CPARS Contractor Performance Assessment Reporting System CTE Centre Techniques d'Exploitation CUCD Canaan Upgrading Program and Community Development DINEPA Direction Nationale de l'Eau Potable et de l'Assannissement GOH Government of Haiti HIP Haiti Infrastructure Program HHIP Haiti Health Infrastructure Program HO Home Office HSBR Haiti Staffing & Business Resources HUEH Hôpital de l'Université d'Etat d'Haiti IP Implementing Partner JUH Justinien University Hospital (L'Hôpital Universitaire Justinien) LTTA Long-Term Technical Assistance MDR-TB Multi-Drug-Resistant Tuberculosis MEP Mechanical, Electrical, and Plumbing MTPTC Ministère des Travaux Publics, Transports et Communications NCHS National Campus for Health Sciences (Le Campus des Sciences de la Santé) NGO Non-Governmental Organization NTP Notice to Proceed OAA Office of Acquisition and Assistance OIEE Office of Infrastructure, Engineering, and Energy PPE Personal Protection Equipment QA Quality Assurance QOR Quality Observation Report RFTOP Request for Task Order Proposal SOW Scope of Work STTA Short-Term Technical Assistance TCG Tseng Consulting Group, Inc. TEC Total Estimated Cost UCLBP L’Unité de Construction de Logements et de Bâtiments Publics USAID United States Agency for International Development USG United States Government UTE Unité Technique d'Exécution WAF Work Approval Form WASH Water, Sanitation and Hygiene WATSAN Water and Sanitation Project USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 2 EXECUTIVE SUMMARY USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 3 FROM MARCH 2018 TO SEPTEMBER 2022 AECOM PROVIDED PROGRAM MANAGEMENT, ARCHITECTURAL, ENGINEERING, SPECIALIST TECHNICAL SUPPORT, AND QUALITY MANAGEMENT SERVICES TO USAID FOR THE CONSTRUCTION OF STRUCTURALLY SAFE AND RESILIENT INFRASTRUCTURE ACROSS MULTIPLE SECTORS IN HAITI. THE HAITI INFRASTRUCTURE PROGRAM TEAM FOCUSED ON MAXIMIZING LOCAL, IN COUNTRY DELIVERY, SUPPLEMENTING WITH SPECIALIST STTA RESOURCES, AT USAID’S REQUEST TO RESPOND TO CHANGING NEEDS AECOM brought infrastructure expertise to help USAID build various medical facilities, sanitary water systems, roads, and agriculture projects. AECOM’s maintained continuity of on-the-ground support to USAID throughout multiple periods of civil unrest and natural disasters, always retaining the ability to increase scale and provide USAID with flexibility to address a wide variety of infrastructure initiatives. USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 4 COST CONTROL AND PERFORMANCE AECOM maintained a cost-efficient, scalable approach to delivery which enabled USAID access to draw on many of AECOM’s global resources and specialized skillsets, as unexpected needs emerged. AECOM executed the scope of work and additional projects assigned by USAID under work approval forms, while keeping cost well under the contract ceiling. ACCOMPLISHMENTS AND IMPACT 58 projects across five sectors 80% program labor hours performed by more than 19 locally hired staff (over 90K hours) Health: Healthcare services restored to 90,00 residents Housing: Improved roadway access for 200,000 citizens Agriculture: Increased yields for 500 farmers through rehabilitation and expansion of irrigation systems WASH: Delivery of basic or improved water access for ~300,000 people and basic access or improved sanitation for ~75,000 people. USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 5 SUCCESS STORIES USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 6 2018: SEAMLESS TRANSITION FROM HHIP TO HIP Following AECOM’s execution of the Haiti Health Infrastructure Program (HHIP) from 2012-2018, USAID issued a five-year task order contract to AECOM for Architectural and Engineering services to design and manage multisectoral infrastructure portfolio projects (Haiti Infrastructure Program) in February 2018. This contract represented not only a continuation of the work begun under the HHIP, but also a broadening of scope to include additional infrastructure sectors and additional services. Over the course of the year, AECOM implemented a workplan that smoothed the transition from HHIP to HIP, providing benefits of continuity of service on ongoing contracts while also reflecting the expanded portfolio of multisectoral infrastructure. This was achieved by maintaining the existing team from HHIP who provided a wealth of prior experience on previous and ongoing projects, then supplementing those staff with specialized technical experts from the U.S when needed. For ongoing projects in the health sector, designs executed by AECOM under HHIP moved into construction without encountering a learning curve for a new consultant. Maintaining the team members from HHIP provided key stakeholders with access to the same architects and engineers who produced the original designs. This access not only resulted in faster responses to contractor RFIs, but also historical context for design decisions. Field staff who maintained a presence on project sites across both programs were familiar with many of the construction contractors and projects and were already prepared to recognize quality or safety issues, and to work with USAID and the contractor to implement pro-active solutions. In standing up new projects, AECOM’s ‘field first’ model retained the same in-country team, carrying over their existing knowledge of working in Haiti, while taking advantage of reach back to a wide range of technical specialists available within AECOM to assist on across multiple sectors. During this transitional year, there were multiple periods of political unrest. AECOM’s team remained flexible and responsive to USAID’s needs throughout, incorporating security plans to consistently provide site visits and inspections to support USAID at times when U.S. Embassy personnel were restricted from travel. Ultimately, through continuity of staffing and knowledge retention, AECOM maintained momentum on existing projects, streamlined many processes, and expanded support to USAID in new infrastructure sectors. THE MAJORITY OF STAFF REMAINED ON THE TEAM OVER THE TRANSITION BETWEEN HHIP AND HIP. THROUGH THIS CONTINUITY OF STAFFING AND RETENTION OF INSTITUTIONAL KNOWLEDGE, AECOM WAS ABLE TO REDUCE SUBMITTAL REVIEW TIMEFRAMES FROM USAID’S REQUIRED 14- DAY RESPONSE TIME TO AN AVERAGE OF FOUR DAYS. FROM THE CPARS: The Contractor was able to achieve a rather seamless transition between the prior A&E services program and its current contract without a loss of service or extended delays in responsiveness. (Interim: 02/2018-02/20 PROGRAM MANAGER BOB MERRILL AND COP NEIL KANESHIRO ENGAGED WITH STAKEHOLDERS AT CANAAN IN APRIL 2018, EXPANDING AECOM’S PARTICIPATION INTO NEW INFRASTRUCTURE SECTORS USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 7 2019: A MILESTONE IN THE RECONSTRUCTION OF THE HÔPITAL DE L’UNIVERSITÉ D’ETAT D’HAITI (HUEH) The largest tertiary general university hospital in the country, HUEH, had suffered from severe maintenance problems prior to the January 2010 earthquake. The earthquake exacerbated these problems and caused the collapse of multiple buildings. In response, the “Reconstruction and equipment of the hospital of the State University of Haiti (HUEH)” project was established and co-funded by USAID and Agence Francaise de Development (AFD), and the Haitian State Treasury. Beginning under the previous HHIP contract, AECOM provided construction quality assurance reviews and oversight of the construction contractor and construction management firm on behalf of USAID. AECOM conducted frequent walkthrough observations of the buildings and documented findings. These construction quality assurance reviews benefited USAID and other implementing partners by identifying deficiencies with architectural and structural elements as well as mechanical/electrical/plumbing systems and assemblies. In mid-2019, a dispute resulted in stalled negotiations between the contractor and GOH, ultimately causing work to stop. To support negotiations and help the work resume, AECOM leveraged its international reach and expertise, by sourcing and mobilizing a multi-lingual French/Spanish/English speaking FIDIC Contract Specialist/Claim Evaluator. AECOM was able to identify an individual who met this extremely specialized skill set, Mr. Malek Hamza, enabling his mobilization to Haiti within a week of USAID’s formal request for support. By providing a rapid response, AECOM assisted UTE and the contractor in moving forward with project completion. Following Mr. Hamza’s two-week trip, AECOM was able to precisely quantify responsibilities for each party, allowing the GOH to move forward with negotiations constructively. Throughout the period of support, AECOM identified issues as they arose, effectively communicated the potential impacts to USAID and the construction management firm, then facilitated proactive resolution between stakeholders. Although progress on the project was frequently interrupted, improvements to the facility resulted in substantial increased capacity of the primary healthcare facility in Port-au-Prince. AS A RESULT OF AECOM’S ONGOING QUALITY ASSURANCE OVERSIGHT AND SUPPORT, BY LATE 2019 THE PROJECT HAD PROGRESSED TO A POINT WHERE THE CONTRACTOR NO LONGER REQUIRED CONTINUOUS OVERSIGHT TO ACHIEVE COMPLETION. HUEH POST-AECOM SERVICES, NEARING COMPLETION USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 8 2020: MAINTAINING MOMENTUM DURING COVID-19 PANDEMIC SHUTDOWNS 2020 saw the outbreak of the COVID-19 pandemic across the world with widespread lockdowns and halts to construction work. In Haiti, USAID halted construction on many projects from March until September. During this time, rather than ceasing operations, AECOM maintained an active presence in Haiti. AECOM maintained momentum across three active technical sectors: Health: AECOM continued to work with the contractor to complete their material and contractual submittals, and in planning and assisting USAID as they clarified SOW modifications for the six clinic sites. AECOM also established an updated progress tracking system and provided USAID with recommended revisions to drawings and Bills of Quantities (BOQs) to enable USAID to negotiate pricing and changes with the contractor ahead of resumption of work. WASH: AECOM continued to conduct site inspection visits throughout the shut-down to check work progress, verify actual site conditions matched drawings, tech specifications, BOQs and schedule, providing USAID with valuable insight of the on-the-ground project status. Housing: During this period, AECOM initiated support of the EKAM Housing Development sanitation repair project, performing the site inspections to troubleshoot issues and prepare recommendations for repairs. AECOM’s continued presence enabled USAID to maintain situational awareness across the active project sectors and progress of other implementing partners. By aggressively focusing on administrative construction submittals with contractors and maintaining procurement schedules, AECOM, USAID and the contractors were prepared to resume construction activities once restrictions were lifted in September. BY CONTINUING TO MANAGE CONSTRUCTION SUBMITTALS AND MAINTAINING A REGULAR INSPECTION SCHEDULE, AECOM, USAID AND PROGRAM CONTRACTORS WERE PREPARED TO RAMP ACTIVITIES BACK UP ONCE CONSTRUCTION RESUMED IN SEPTEMBER. FROM THE CPARS: The contractors management team in Haiti and in their home office worked very closely with USAID/Haiti during the unexpected but debilitating Covid pandemic crisis to ensure the USAID/Haiti managed to keep its construction activities ongoing even at a reduced level. In September 2020, when most of the pandemic restrictions were lifted the management team ensured a very quick and highly successful ramp up of contraction activities…The contractor used the respite in construction activities to work with USAID's construction contractors to ensure that all processes were in place for a quick and successful ramp up of construction activities. (Interim: 02/2020-02/2021) AECOM STAFF IMPLEMENTED PPE AND SOCIAL DISTANCING PROTOCOLS FOR IN-PERSON MEETINGS USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 9 2021: EARTHQUAKE RAPID RESPONSE On 14 August 2021, a magnitude 7.2 earthquake struck southwestern Haiti, resulting in over 2,000 deaths with over 26,000 people displaced. Additionally, there was widespread damage to buildings and infrastructure including over 80 health facilities. At the time, AECOM was supporting USAID with construction oversight on multiple Health and WASH sector sites, including several clinics previously damaged by Hurricane Matthew and at the Les Cayes and Jeremie water system. The structural damage resulting from the earthquake made continuing with the planned work unsafe and required rapid damage assessment and repairs before work could continue. In response, AECOM reprioritized ongoing work in order to assist USAID in assessing and quantifying the damage. To make efficient use of in-country staff, AECOM quickly re-tasked staff who were already on site and mobilized four additional team members. On the Health sector projects, AECOM assessed damages to the Dame Marie, Madame Bernard, Les Anglais, Marc, Labiche, and Hinche clinics. Due to our on-the-ground presence and proximity to the site, AECOM also provided USAID with a rapid damage assessment of a nearby, unrelated bridge project. For the WATSAN project, AECOM provided a rapid assessment of the water towers in Les Cayes and the Centre Techniques d'Exploitation (CTE) office in Jeremie to identify and document any damage. After completing the assessments, AECOM supported USAID in drafting contract changes for ongoing projects to include the necessary repairs. AECOM also coordinated with contractors on site to propose designs for repairs, which facilitated faster review and approval. AECOM’s actions allowed USAID to develop work contracts in a cost-efficient manner and reduce delays created by the earthquake. AECOM HELPED USAID UNDERSTAND THE MAGNITUDE OF IMPACTS TO MULTIPLE ONGOING PROJECTS AND THEN WORKED WITH EXISTING CONTRACTORS ON SITE TO MAKE FIXES. TOGETHER, WE WERE ABLE TO SUPPORT SAFE RESUMPTION OF WORK. FROM THE CPARS: The contractor also provided very thorough review and evaluations of the reasonableness of cost proposals from the construction contractor for repair work required at two clinics that USAID was rehabilitating after they were damaged after the 2021 August earthquake in the South of Haiti. (Interim: 02/2021-02/2022) AECOM RE-DEPLOYED STAFF FROM ONGOING WORK TO PROVIDE A DAMAGE ASSESSMENT OF THE LA SAVANNE WATER TOWER USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 10 2022: COMPLETION OF THE WATSAN PROJECT The Water and Sanitation (WATSAN) Project was initiated to respond to the cholera outbreaks that spread across Haiti in the aftermath of the 2010 earthquake due to poor access to clean water and sanitation. WATSAN aligns with USAID’s overall water, sanitation, and hygiene (WASH) sector goal of increasing the availability and sustainable management of safe water and sanitation for the underserved and most vulnerable communities. The primary aims of the project were to: ∙ Help 300,000 people gain basic access or improved access to water, ∙ Help 75,000 people gain basic access or improved sanitation, and ∙ Lay the foundation for sustainable increases in access to water and sanitation. AECOM supported USAID’s efforts on the WASH program by providing quality assurance inspections and assistance to projects ranging from water transmission line repairs to solar panel system inspections that powered components of water distribution networks. In 2022, as HIP neared completion, AECOM assisted USAID in issuing completion certificates for 37 of the 42 individual projects in which AECOM was involved. With USAID’s assistance, AECOM coordinated with multiple subcontractors performing the work to identify and document discrepancies, as well as aiding in delivering a solution. This proactive approach allowed projects to progress, so that completion certificates could be issued by USAID, and projects closed out. AECOM WORKED WITH USAID AND THE IMPLEMENTING PARTNERS TO CLARIFY DEFICIENCIES AND HELP SUBCONTRACTORS QUICKLY IMPLEMENT SOLUTIONS. AS A RESULT, BY SEPTEMBER 2022, AECOM ISSUED COMPLETION CERTIFICATES TO THE VAST MAJORITY OF THE SITES—37 OUT OF 42. HAITIAN CITIZENS GAINED ACCESS TO CLEAN WATER FROM A COMPLETED WATER KIOSK AT MIREBALAIS AECOM MEP ENGINEERS PROVIDED INSPECTION OF THE LIMONADE UNIVERSITY SOLAR PANELS SYSTEM PROJECT PRIOR TO USAID’S ISSUANCE OF A CERTIFICATE OF COMPLETION USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 11 PROGRAM OVERVIEW USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 12 CREATING AND SUSTAINING A MORE RESILIENT, PROSPEROUS AND DEMOCRATIC FUTURE FOR HAITI USAID’s Haiti Strategic Framework represents commitment to generate measurable progress toward self-reliance with a goal that “Haitians are more engaged in creating and sustaining a more resilient, prosperous and democratic future.” Supporting this goal and the resulting framework the strategy outlines, is the USAID/Haiti Office of Infrastructure, Engineering, and Energy (OIEE). The OIEE directly supports USAID/Haiti’s development objectives relating to health, education, agriculture, economic growth, and democracy and governance. In October 2017, the OIEE issued a Request for Task Order Proposal (RFTOP) No.: SOL-521-17-000001, requesting architecture and engineering services for a five-year period for a multisectoral infrastructure portfolio of projects. THE HIP CONTRACT MODEL PROVIDED USAID WITH A VEHICLE FOR AN ENGINEERING PARTNER TO PROVIDE RIGOROUS, INDEPENDENT QA OVERSIGHT ACROSS MULTIPLE PROJECTS AND SECTORS, WITH THE POTENTIAL TO SCALE UP AND DOWN AS NEEDS AND PRIORITIES CHANGED. Building on the delivery of the predecessor contract (Haiti Health Infrastructure Program, HHIP), in February 2018, AECOM was issued a task order contract for the Haiti Infrastructure Program (HIP), comprising a multisectoral infrastructure portfolio of projects across Haiti. Over four and a half years, HIP spanned five diverse technical infrastructure sectors, Health, Water Sanitation and Hygiene (WASH), Housing, Agriculture, and Capacity Building with AECOM providing program management, architectural, engineering, and specialized technical support to the OIEE. HIP provided OIEE immediate access to a team of full-time and short-term architects, engineers, and technical experts both based in Port-au-Prince, Haiti, and in AECOM offices throughout the U.S. and Canada. The program took place during a very challenging period in Haiti. Protests and civil unrest led to widespread chaos in July 2018 and March 2019, with the US Embassy issuing evacuation orders for some expatriate personnel and travel restrictions on those remaining. The COVID-19 pandemic also brought construction to a halt for part of 2020. Further impeding project progress was the earthquake on 14 August 2021, that, amongst widespread damage to infrastructure, impacted on several active USAID project sites. Over the course of the performance period, AECOM’s in-country and home office management team remained agile and responsive to USAID. The AECOM team provided timely and uninterrupted support by sustaining the frequency of site visits/inspections and reporting which allowed USAID to maintain awareness of project progress across five infrastructure sectors included under the program. FROM THE CPARS: Due to the political instability and violent protests, the US Embassy imposed travel restrictions on American personnel and had to evacuate American personnel. … the Contractor's in country and home office management team remained flexible and highly responsive to USAID's needs. In particular, the Contractor activated its risk management/security plan to provide additional staff and increased the frequency of site visits and inspections infrastructure projects …[which] allowed USAID to maintain a reasonable degree of insights into the implementation status of and any damage to various projects around the country. This insight enabled USAID to quickly reengage once with implementing partners and their projects during and after the unrest subsided. (Interim: 02/2018-02/2019) USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 13 PROGRAM MANAGEMENT APPROACH A FIELD FIRST ORGANIZATIONAL STRUCTURE AECOM’s management approach throughout the HIP focused on organizing to efficiently provide USAID with a variety of technical options to solve a wide range of infrastructure challenges. Using a ‘Field First’ approach, AECOM performed management, technical field engineering, construction inspection, reporting, and administration activities at the local project office in Port-au-Prince to the greatest extent possible. The diagram below shows, the HIP Task Organization. Expatriate Long Term Technical Assistance (LTTA) personnel were limited to key personnel: the Chief of Party (COP) Neil Kaneshiro, and the Operations Manager Rajesh Sail. Conducting most of the work at the local office not only reduced cost and was efficient, but it also helped to professionally develop nineteen locally hired staff who worked on the program. The COP was directly supported by Bob Merrill as Home Office Program Manager and AECOM’s US home office staff throughout the entire duration of the program from March 2018 through September 2022 offering continuity in program oversight, stability in administration, and institutional knowledge in resource allocation to meet USAID/Haiti’s objectives. AECOM’S FIELD FIRST PROGRAM MANAGEMENT APPROACH ALLOWED DYNAMIC STAFFING OF THE PROGRAM AS NEEDS EVOLVED OVER TIME USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 14 AECOM was also well postured to provide immediate reach back support or deploy additional skilled staff as Short-Term Technical Assistance (STTA) to support project activities as defined in the task order, work approval forms, or as directed by USAID. In these cases, Field Office capabilities were supplemented by US-based technical design subject matter experts from across the numerous architectural and engineering disciplines available within AECOM. Home office support staff also provided quality control and compliance reviews, and administrative resources and oversight from the home office in the US. The Field First approach, combined with the breadth of available technical specialists within AECOM’s home office US-BASED STTA ENGINEERS CONDUCTED A SITE VISIT TO THE DUBRÉ, CHALOPIN, AND MARION RIVER DAM TO IDENTIFY COORDINATION NEEDS WITH UPSTREAM PROJECTS organization enabled cost efficient execution of the work, while also providing USAID with scalable capacity in technical design and subject matter expertise to meet various infrastructure needs across the program. FROM THE CPARS: AECOM's cost control strategies is impressive. The Contractor's use of local labor for site inspection and administrative needs allows the Contractor to significantly control costs. Experienced US-based architectural and engineer personnel are engaged when necessary through home office participation and STTA assignments as needed. This allows the Contractor to maintain quality commensurate with the contract while being extremely cost conscious (Interim: 02/2019 – 02/2020) EMBEDDING EFFICIENCY AND SCALABILITY AECOM maintained an agile approach, scaling resources in compliance with Work Approval Forms (WAF) in order to keep costs proportionate with workload. In total, AECOM completed the scope of work for 34 WAFs issued by USAID. Throughout the program AECOM balanced the need to keep cost low, while still retaining the capability to scale the program on short-notice, thereby providing USAID with decision space and a reliable on-call partner for a variety of infrastructure needs across the technical sectors under the program. Although the total contract value of HIP was initially $22 million dollars, by employing a disciplined approach toward cost control under a cost-plus fixed-fee program, AECOM ultimately expended less than $7 million dollars while still supporting every USAID initiative requested and retaining the capability to increase scale should it have become necessary. FROM THE CPARS: This contract was originally designed with a TEC of $22 million dollars in order to support USAID/Haiti’s work in various sectors such as health, education, shelter, economic growth, etc. However, due to various reasons beyond their control, the TEC had to be drastically reduced and the contractor worked in full cooperation to ensure that it adhered to the drastically reduced budget without compromising their work quality. They have managed to leave a structure in place for the mission to respond and to ramp up engineering activities in the event of any unforeseen disaster such as the 2010 earthquake in Haiti. (Interim: 02/2020-02/2021) USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 15 RESOURCING THROUGH SPECIALIST AND LOCAL SUBCONTRACTORS AECOM subcontracted with strategic and local teaming partners to implement the breadth of work under the program including Haiti Staffing & Business Resources (HSBR), Miyamoto International, Inc., GardaWorld, Inc, Iris Group International, and WI-HER. HSBR enabled AECOM to maintain a team predominately comprised of locally hired Haitian field engineers and administrative staff throughout the program. HSBR provided curriculum vitae for potential technical and support staff to manage QA and CM services for the Program. Candidates were continuously identified and interviewed, creating a pool of available resources that kept the program flexible and met the diverse and evolving situation across multiple infrastructure sectors. In addition to technical efforts, AECOM subcontracted with other key partners to provide USAID with studies that contained greater insight on the social conditions that influence infrastructure sectors in Haiti. Iris Group International conducted a gender assessment and produced a Gender Strategy document for USAID. Additionally, WI-HER performed a thorough infrastructure assessment, the results of which were submitted to USAID as Improving Self-reliance in the Architecture & Engineering Sector in Haiti. GardaWorld, Inc provided security services throughout the program, which enabled AECOM to remain active in its supporting role for USAID during a period of increased tensions in Haiti. AECOM embraced an approach to subcontracts that maximized local technical staffing and leveraged the unique skills of external specialists with deep capacity building experience. This complementary approach provided many local staff with a chance to understand and directly impact capacity building initiatives, while also ensuring the authenticity the capacity building reports submitted to USAID. AECOM SUBCONTRACTOR AND WOMEN OWNED SMALL BUSINESS, WI-HER, CONDUCTED FOCUS GROUP DISCUSSIONS AND COMMUNITY ENGAGEMENT AS PART OF CAPACITY BUILDING ASSESSMENT ACTIVITIES. FROM THE CPARS: The Contractor exceeded its participation goals for using woman owned, small business (WOSB). Under this task order, the Contractor utilized WI-HER to complete a gender assessment of the architectural and engineering (A&E) sector in Haiti. These efforts lead to the creation of a gender strategy and action plan that contained programmatic responses that USAID/Haiti could exercise to advance gender equity in Haiti and improve self-reliance. Moreover, the Contractor also uses a woman owned, Haitian small business called HSBR as a Haitian labor provider for field engineering and QA staff, drivers, translators, and other operational support. (Interim 02/2018- 02/2019) USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 16 COMBINING PROJECT OFFICE AND STAFF ACCOMMODATION FOR EFFICIENCY AND STAFF SAFETY, AECOM MAINTAINED A COMBINED PROJECT OFFICE AND STAFF HOUSING AECOM, having maintained a construction management office in Haiti since 2012, collocated project office operations, LTTA housing, and STTA billeting into a single location in Port-au-Prince, Haiti. This significantly reduced costs through a combination of factors: Reduced rental/leasing costs, reduced security needs at multiple locations and reduced time lost to commuting (and reduction in associated safety risks). FROM THE CPARS: The Contractor has continued to consolidate its guesthouse and office in the same building. This action provides significant cost savings along with greater reductions in security and traffic incidents. This step eliminated a rather risky commute throughout Haiti's congested streets every morning and afternoon during rush hour traffic. Furthermore, this consolidation allow the security resources to be focused in one location instead of separate office and living areas. (Interim: 02/2018-02/2019) MAINTAINING OPERATIONAL SECURITY AECOM subcontracted with GardaWorld, Inc. to provide security and protective services/security guards at the project office in Port-au-Prince. GardaWorld, Inc. also provided security escorts and drivers as needed for work travel to sites that were located in designated “red zones” where there were potential risks to personal security. The security contractor also assisted AECOM in creating and implementing a comprehensive security/evacuation plan the covered a wide range of contingencies. Observing these safety protocols allowed AECOM to remain in-country even during periods where departure from post was authorized. Despite substantial political unrest, numerous localized protests, and an earthquake during the project, AECOM, in close coordination with GardaWorld and USAID, vigilantly maintained situational awareness of local conditions and risks. As a result, AECOM and subcontractor staff remained safe while performing their duties in Port-au-Prince, Petion-ville, Cap Haitian, Crois-des-Bouquets, Hinche, Mirabalais, Les Cayes, Jeremie, Ile-a-Vache and at other project sites throughout the duration of the program. This allowed AECOM to continually make progress on projects and provide situational awareness on the ground on USAID’s behalf. AECOM is proud to complete the program with zero major security incidents. USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 17 DEFINING AND IMPLEMENTING A GENDER STRATEGY Women face deep social and economic disadvantages in Haiti, with economic opportunities primarily restricted to small-scale sales and services as a consequence of gender-based inequalities in ownership of land and capital. They are vulnerable to gender-based violence, and the legal framework protecting women’s rights is limited. Haitian women’s deprivation was compounded by the 2010 earthquake, with a loss of services of all kinds, increases in sexual and gender-based violence, and male-dominated relief efforts. In support of efforts to address gender inequalities through infrastructure investments, AECOM, with our subconsultant IRIS Group performed an assessment to identify the areas in which women face the most acute gender discrimination in the infrastructure sector, and to develop a strategy for USAID supported infrastructure work to respond to these inequalities. These recommendations were presented to USAID in the form of the deliverable Gender Strategy for the Haiti Infrastructure Program (HIP): Findings from September 2018 Gender Assessment and Action Planning. This strategy provided awareness to USAID of the challenges within the infrastructure industry as well as identifying a path forward to making improvements, Within the program itself, HIP staff also conducted online and in person gender integration training at the beginning of the program. This aimed both to create a respectful workplace and to identify opportunities to weave in gender initiatives with our program activities. Women held several program-level functional roles within the local team, and our home office team had women in departmental lead roles for both structural and architectural disciplines. Furthermore, AECOM also subcontracted local technical staffing to a women-owned Haitian small business, HSBR, for field engineering, quality assurance, drivers, translators and other operational staff. Our other subconsultants, WI-Her and IRIS Group, were also women-owned small businesses. As a result of these activities, AECOM supported USAID in establishing gender integration best practices within our own program team and also in the development of strategies applicable across infrastructure sectors. AECOM AND SUBCONSULTANT IRIS GROUP CONDUCTED A GENDER INCLUSION ASSESSMENT AND ACTION PLAN USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 18 PROGRAM SECTORS USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 19 USAID divided the effort for the Haiti Infrastructure Program into different technical and administrative sectors. The table below provides a listing of the program sectors used during the program period of performance (in addition to Sector 01 – Program Management) and identifies the major tasks and sub projects carried out under each sector throughout the program. COMPLETE PROJECT LISTING Project Name Project Start AECOM Inspection Start AECOM Inspection End Project Completion HEALTH SECTOR (Sector 03) 03-01 Reconstruction of General University Hospital (HUEH) 29-Apr-14 2014 prior to COP arrival 17 July 2019 - 03-02 Renovation of Hurricane Matthew–Damaged Health Clinics and Hinche MDR-TB Facility 1. HCR Dame Marie 28-Feb-19 24-Oct-18 05-Apr-22 Dec-21 2. Centre de Santé Madame Bernard 28-Feb-19 22-Oct-18 06-Apr-22 Dec-21 3. CAL Les Anglais 28-Feb-19 23-Oct-18 29-Dec-21 Dec-21 4. CAL Les Anglais – Earthquake Repairs 15-Feb-22 1-Sep-21 25-Mar-22 19-May-22 5. Dispensaire Marc 28-Feb-19 22-Oct-18 27-Dec-21 Dec-21 6. Dispensaire Marc – Earthquake Repairs 15-Feb-22 31-Aug-21 26-Mar-22 12-May-22 7. Dispensaire Labiche 28-Feb-19 22-Oct-18 27-Dec-21 Dec-21 8. Hinche MDR-TB Medical Facility - 20-Feb-19 6-Jan-22 - 03-03 Warranty Reconstruction of NCHS Final Close was between USAID and TCG 25-Sep-14 25-Sep-14 20-Spr-18 - 03-04 JUH Warranty- 27-Sep-18 20-Sep-19 10-Oct-19 WASH SECTOR (Sector 04) 04-01 Cholera Communes Engineering Oversight 1. Gravel drain installation for fuel tank – Les Cayes CTE - 10-Dec-20 10-Dec-20 19-Apr-21 2. Jeremie CTE Office doors repairs. - 9-Dec-20 9-Dec-20 19-Apr-21 3. Painting Jeremie CTE Office - 9-Dec-20 9-Dec-20 19-Apr-21 4. Shelves construction – Jeremie CTE storage areas. - 9-Dec-20 9-Dec-20 19-Apr-21 5. Electrical cabling supply & installation – Les Cayes CTE office, Charpentier -10-Dec-20 10-Dec-20 19-Apr-21 6. Well field fuel tank provision & installation – Les Cayes - 10-Dec-20 10-Dec-20 19-Apr-21 7. Electrical installation - Solar system Charpentier Office - Les Cayes CTE -10-Dec-20 10-Dec-20 19-Apr-21 8. Network wiring – Jeremie CTE Office - 9-Dec-20 9-Dec-20 19-Apr-21 9. Electrical installation – Mirebalais Office - 5-May-21 20-May-21 31-Mar-22 10. Replacement of pipes at bridge crossing – Canaan - 23-Mar-21 23-Mar-21 - 11. Provision & installation of fuel tank – F10 well field - 24-Jul-21 24-Jul-21 30-Sep-21 12. Solar system installation – Mirebalais CTE Office - 5-May-21 5-May-21 30-Jun-21 13. Network wiring – Mirebalais CTE Office - 5-May-21 5-May-21 30-Jun-21 14. F10 Wellfield Repairs – Cap-Haïtien 22-Jul-19 22-Dec-20 22-Dec-20 19-Apr-21 15. Repairs – Mahotière Spring Cap 9-Mar-20 9-Dec-20 9-Dec-20 19-Apr-21 16. Hybrid solar pump installation – Charpentier wellfield - 20-May-20 27-Oct-20 30-Jun-21 17. Leaks repairs phase I - 9-Dec-20 9-Dec-20 30-Jun-21 18. Drilling – Balan Test Well - 22-Dec-20 22-Dec-20 19-Apr-21 19. Internet network cabling – Hinche CTE - 4-May-21 4-May-21 30-Jun-21 20. Electrical installation – Hinche CTE - 4-May-21 4-May-21 30-Jun-21 USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 20 Project Name Project Start AECOM Inspection Start AECOM Inspection End Project Completion 21. Canaan Pump House and Reservoir - 14-Dec-20 23-Mar-2021 31-Mar-22 22. Solar panels – University of Limonade - 7-May-21 7-May-21 30-Jun-21 23. Repairs to seven kiosks 29-Mar-21 5-May-21 10-Sep-21 30-Sep-21 24. Fuel tank supply & installation for well field– Canaan - 25-May-21 28-Sep-21 30-Sep-21 25. Renovations – Hinche CTE 1-Jun-21 9-Sep-21 9-Sep-21 30-Sep-21 26. Fuel tank – Hinche CTE office - 9-Sep-21 9-Sep-21 30-Sep-21 27. Electrical & Plumbing work – Morne-à-Cabri 19-Apr-21 31-Jan-22 31-Jan-22 18-Jul-22 28. Supply and Installation of chlorinators for Croix des-Bouquet & Ouanaminthe CTEs -27-Sep-21 27-Sep-21 31-Mar-22 29. Canaan Transmission line - 15-Dec-20 11-Mar-22 31-Mar-22 30. Drilling two boreholes in Cap-Haitian under Grant In-kind awarded to Movement Femme Soley Nord. -24-Jul-21 24-Jul-2021 31-Mar-22 31. La Savanne Water Reservoir Rehabilitation - 24-Jun-21 18-Mar-22 18-Jul-22 32. Repairs to Croix-des-Bouquets CTE office - 22-Sep-21 22-Sep-21 31-Mar-22 33. Drilling of exploration wells Plateau Central - 9-Sep-21 1-Feb-22 31-Mar-22 34. Solar panels for Croix-des-Bouquets CTE - 25-Mar-22 25-Mar-22 18-Jul-22 35. Leaks repairs phase II 19-Apr-21 21-May-21 13-Jan-22 31-Mar-22 36. Canaan: Construction of distribution network 18-Mar-21 23-Apr-21 4-Feb-22 18-Jul-22 37. Construction of building for 509 incinerator 16-Jun-21 31-Jan-22 19-Jul-22 30-Sep-22 38. Fence construction for reservoir & pumping station 3-Sep-21 10-Sep-21 24-Jun-22 31-Mar-22 39. Drying pads construction for Morne-à-Cabri facility 4-Jun-21 31-Jan-22 7-Sep-22 30-Sep-22 40. Repairs to Charpentier Water Tower - 11-May-22 9-Aug-22 - Project incomplete at end of AECOM’s contract. New A&E will provide QA services to complete. 41. Rehabilitation of Charpentier Wellfield in Les Cayes - 22-Apr-22 9-Aug-22 - Project incomplete at end of AECOM’s contract. New A&E will provide QA services to complete. 42. Les Cayes Water Distribution System Rehabilitation - 21-Apr-22 10-Aug-22 - Project incomplete at end of AECOM’s contract. New A&E will provide QA services to complete. HOUSING SECTOR (Sector 07) 07-01 Canaan Upgrading Program 1. Canaan 3 Main Road Project - 23-May-18 1-Aug-18 31-Jul-18 2. Boucambrou Bridge - 25-May-18 3-Aug-18 31-Jul-18 07-03 Preliminary site investigation at EKAM (Northeast-Caracol) 15-Jul-20 21-Jul-20 29-Oct-20 6-Sep-22 On 06-Sep-22, USAID Directed AECOM to close the related WAF. AGRICULTURE SECTOR (Sector 08) 08-01 AVANSE 1. Dubré - 5-Dec-2018 23-Jan-20 - 2. Chalopin - 28-Feb-19 24-Jan-20 - CAPACITY BUILDING & TRAINING 11-01 Capacity Building and Internships 1. HIP Gender Study 10-Sep-18 - - 28-Nov-18 2. Internship 2018 4-Jun-18 - - 30-Jul-18 3. Improving Self‐Reliance in the A&E Sector in Haiti 2-Apr-19 - - 2-Jul-19 The following sections provide descriptions of each task executed and works completed under the technical sectors during the Haiti Infrastructure Program, together with challenges and accomplishments for each task. USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 21 SECTOR 03: HEALTH AECOM supported USAID for four tasks in the health sector during HIP, the ongoing reconstruction of Hôpital de l’Université d’Etat d’Haiti, the Renovation, Rehabilitation, Repair, and Utility Upgrade of Hurricane Matthew-Damaged Health Clinics, and Warranty Inspections at National Campus for Health Sciences and the Justinien University Hospital Pediatric Ward. TASK 03-01: RECONSTRUCTION OF L’HÔPITAL UNIVERSITAIRE D’ETAT D’HAITI (HUEH) Project Situation The largest tertiary General University Hospital in the country, HUEH (Hôpital de l’Université d’Etat d’Haiti), suffered from severe maintenance problems prior to the January 2010 earthquake. The earthquake exacerbated these problems and caused the collapse of multiple buildings. The Government of Haiti (GOH) requested the help of the American and French governments in the reconstruction efforts and asked to keep the location of the HUEH at the current site to ensure continuity of medical services in downtown Port-au-Prince, as well as the entire hospital operational during construction. Since 2011, USAID and AFD were engaged as co-donors. The planning process was long and challenging but resulted in substantial capacity building for the Government of Haiti Unite Technique et d’Evaluation (UTE), the GOH’s entity in charge of managing the construction of HUEH and other large infrastructure and capital investment projects. UTE issued a Notice to Proceed (NTP) to the contractor on 29 April 2014 for HUEH reconstruction work. Program Highlights and Major Activities AECOM previously supported this project under HHIP from 2014-2018 and continued to support USAID under the HIP. In the period 2018-2019, AECOM: 1) Performed full-time construction observational oversight services across buildings A through J, communicating QA observations to the CM, USAID, UTE and AFD. 2) Observed/reviewed and tracked construction management issues and advised on best practices to facilitate resolution. 3) Prepared Quality Observation Reports (QOR). 4) Attended weekly construction meetings and QA meetings as a representative of USAID. 5) Provided technical guidance to USAID regarding management issues, studies/engineering reports, and architectural/engineering designs. DATES: Mar 2018 – Jul 2019 SITES: 10 buildings QORS AND SITE VISITS: 312 SUPPORTED PROGRAM MANAGER HIRING PROCESS PROVIDED FIDIC EXPERTISE FOR NEGOTIATIONS. AECOM PROVIDED CONTINUITY OF SUPPORT FROM HHIP INTO HIP TOP: SUPERVISING CONCRETE POURING AT SUBSTATION; BOTTOM: INSPECTION OF ELECTRICAL INSTALLATION IN BUILDING B USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 22 PHOTO MEETING WITH WSP? A Over this time, AECOM conducted 148 architectural and 164 Mechanical Electrical and Plumbing inspections, documenting each of these visits in Quality Observation Reports (QORs). In late 2019 and early 2020, AECOM leveraged local experience by supporting USAID and UTE with the hiring and secondment of an Assistant Program Manager for the program. AECOM helped to gather and screen applicants, providing unbiased feedback from a disinterested party, thereby assisting USAID and enhancing decision-making on this critical project. Successes and Challenges AECOM identified and communicated numerous deficiencies through the quality observation process, which provided actionable steps for USAID and the CM to ensure quality of the facility. Because of AECOM’s regular presence on site, when issues were recognized, they were quickly communicated to both USAID and the CM, which ensured stakeholders were informed about electrical and structural items which might impact safety and quality of the buildings. When appropriate AECOM also offered recommendations for resolution to provide USAID with options to proceed forward with construction. Throughout November 2018 and again in February 2019, civil unrest impacted work productivity at the site. Although staff within many firms took administrative leave from Haiti, most AECOM staff continued to work from the local field office, which facilitated immediate re-engagement upon resumption of construction efforts. In July 2019, a dispute resulted in stalled negotiations between the contractor and GOH, ultimately causing work to stop. To support negotiations and help the work resume, AECOM sourced and mobilized a multi-lingual French/Spanish/English speaking FIDIC Contract Specialist/Claim Evaluator. AECOM was able to identify an individual who met this extremely specialized skillet, Mr. Hamza, and engaged in preparatory work to identify the most expeditious method of bringing him into the team without a lengthy hiring process, enabling his mobilization to Haiti within two days of receiving Approval of Travel Authorization Request. By providing a rapid response within one week of the initial need being identified by USAID, AECOM was able to assist UTE and the contractor in moving forward with project completion. As a result of AECOM quality assurance oversight and support, by late 2019 the project had progressed to a point where the contractor no longer required continuous oversight to achieve completion. AFTER IDENTIFYING STRUCTURAL ISSUES WITH THE ROOFTOP CHILLER INSTALLATION, AECOM SUPPORTED USAID IN IDENTIFYING SOLUTIONS TO PROGRESS THE PROJECT USAID.GOV HAITI INFRASTRUCTURE PROGRAM | 23 TASK 03-02: RENOVATION OF HURRICANE MATTHEW-DAMAGED HEALTH CLINICS Project Situation In October 2016, Hurricane Matthew, a Category 4 hurricane with 145 mph winds, impacted 1.4 million people in Southern and Northeastern Haiti. Under the previous HHIP contract, AECOM mobilized US-based architects and engineers under to perform rapid building condition assessments of more than 23 clinics. AECOM later also provided design services to USAID for the damaged clinics in 2017. USAID’s ‘Renovation, Rehabilitation, Repair and Utility Upgrade’ project aimed to renovate, rehabilitate, repair, and upgrade utilities for seven Hurricane Matthew-damaged health facilities to return these health facilities to the pre-hurricane operational level. The clinics identified were the HCR Dame Marie, CAL Les Anglais, MEBSH PSS Bonne Fin, CAL Madame Bernard, Dispensaire Marc, and Dispensaire Labiche. Additionally, the project initially aimed to repurpose/renovate an existing building in Hinche to create the Hinche Multiple Drug Resistant – Tuberculosis (MDR-TB) Medical Facility. In September of 2018, USAID issued a construction contract to Tseng Constru